Retrieving mail from POP account folders

I've kept my mail on the server for a while, and have created folders for different subjects. Now I'd like to keep all my mail on the Mac.
Getting the stuff from Inbox is easy, but I can't find a simple way to retrieve the contents of the folders. Is there a way to get Mail to do this, or do I have to empty each folder into Inbox and then retrieve mail?
Thanks
Bob
iMac intel Mac OS X (10.4.8)

If this is a POP account, there is no way for Mail (or any other POP client for that matter) to download your mail from the server other than moving it to the server’s Inbox.

Similar Messages

Mail hangs upon retrieving last mail from POP account

Hi,
I have a problem with retrieving mail from a POP account. Mail seem to hang after the last new mail has been retrieved from the account. E.g, the activity viewer shows "Fetching 7 of 7", the progress bar indicates that all mails have been retrieved, but never completes. Pressing the Stop button next to the progress bar does not have an effect. Mail then indefinitly hangs in the "STOPPING" phase. In that state I cannot retrieve mails for other accounts, either. I have to force quit Mail.
Has anyone experiences similar problems and found a solution?
Thanks,
Sascha
iMac G5 Mac OS X (10.4.8) Mail Version 2.1 (752/752.2)

Does your account have webmail capability? If so, log into your account that way, and deal with the offending message.

Retrieve mail from Gmail account with pop3???

I want to retrieve e-mail from my account on Gmail in my application, but I have a problem. I cant establishe a connection with pop3 server...
Do you have an example (full) in Java code for retrieving a mail from Gmail account.
I used the example from JavaMail Api 1,4 Specifications, but I have a problem with the parameters. (protocol null), and I dont know why...
Help me, please...

i hv retrived messages from gmail.but i m geting problem at the time ......
when i m reading mail which hava attachment.........
it is only showing attachment name...but not shoing the body part....
this is my programe........
plz any body help me its very urgent.........
give me a programe how to find the attachment name with body part........
//java msgshow -D -T pop3s -H pop.gmail.com -U user -P passwd
package MailServer;
import java.util.*;
import java.io.*;
import javax.mail.*;
import javax.mail.event.*;
import javax.mail.internet.*;
import javax.activation.*;
import java.util.Date ;
public class msgshow
static String protocol;
static String host = null;
static String user = null;
static String password = null;
static String mbox = null;
static String url = null;
static int port = -1;
static boolean verbose = false;
static boolean debug = false;
static boolean showStructure = false;
static boolean showMessage = false;
static boolean showAlert = false;
static boolean saveAttachments = false;
static int attnum = 1;
     static Message[] msgs = null;
     static String body = "";
     static String attachment = "";
     static String indentStr = " ";
static int level = 0;
static String from = "";
static String subject = "";
static Vector v ;
public Vector v1;
static Date date;
public Vector show()
          int msgnum = -1;
          int optind;
          InputStream msgStream = System.in;
          v = new Vector();
try
          // Get a Properties object
          Properties props = System.getProperties();
          // Get a Session object
          //debug = true;
          Session session = Session.getInstance(props, null);
          //session.setDebug(debug);
          // Get a Store object
          Store store = null;
          protocol = "pop3s";
          store = session.getStore(protocol);
               host = "imap.gmail.com";
               user = "techzain";
               password = "zain1234";
               // Connect
          store.connect(host,port, user, password);
               //System.out.println ("connected");
          // Open the Folder
          Folder folder = store.getDefaultFolder();
               mbox = "INBOX";
          folder = folder.getFolder(mbox);
               //System.out.println ("opened inbox");
          // try to open read/write and if that fails try read-only
          try
                    folder.open(Folder.READ_WRITE);
          catch (MessagingException ex)
                    folder.open(Folder.READ_ONLY);
          // Attributes & Flags for all messages ..
               msgs = folder.getMessages();
               //System.out.println (msgs.length);
               for(int x=0;x<1;x++)
               try
                    //System.out.println ("inside for");
                    Address[] addList=msgs[x].getFrom();
                         if(addList.length>0)
                              from=((InternetAddress)addList[0]).getAddress();
                         subject=msgs[x].getSubject();
                         //body=(String)msgs[x].getContent();
                    date=msgs[x].getSentDate();
                    //body=(String)msgs[x].getContent();
                         //msgs[x].setFlag(Flags.Flag.SEEN,true);
                         if(msgs[x].isMimeType("multipart/*"))
                              boolean bbb=msgs[x].isSet(Flags.Flag.SEEN);
                         System.out.println (bbb);
                              Multipart multipart=(Multipart)msgs[x].getContent();
                              for(int i=0,n=multipart.getCount();i<n;i++)
                              {Part part=multipart.getBodyPart(i);
                                   if(i==0)
                                   body=part.getContent().toString();
                                   else
                                   //body=(String)msgs[x].getContent();
                                   attachment=part.getFileName();
                         else
                              boolean bbb1=msgs[x].isSet(Flags.Flag.SEEN);
                         System.out.println (bbb1);
                              body=(String)msgs[x].getContent();
                         //System.out.println ("ok");
                         if(attachment==null)
                              try
                                   v.addElement(x);
                                   v.addElement(from);
                                   v.addElement(date);
                                   v.addElement(subject);
                                   v.addElement(body);
                                   //System.out.println (v.size());
                              System.out.println("********* mail "+x+" ***********");
                              System.out.println("From: "+from);
                              System.out.println("Date: "+date);
                              System.out.println("Sub: "+subject);
                              System.out.println("body: "+body);
                              System.out.println("Attachment: No attachments......");
                              System.out.println ("*******************************\n\n");
                         catch (Exception ex)
                              ex.printStackTrace();
                         else
                              try{
                              v.addElement(x);
                              v.addElement(from);
                              v.addElement(date);
                              v.addElement(subject);
                              v.addElement(body);
                              v.addElement(attachment);
                              System.out.println("********* mail "+x+" ***********");
                              System.out.println("From: "+from);
                              System.out.println("Date: "+date);
                              System.out.println("Sub: "+subject);
                              System.out.println("body: "+body);
                              System.out.println("Attachment: "+attachment.toString());
                              System.out.println ("*******************************\n\n");
                         catch(Exception ex1)
                              ex1.printStackTrace();
                         //     System.out.println (v.size());
               catch (Exception ex)
                    ex.printStackTrace();
          catch(Exception e)
               e.printStackTrace();
          System.out.println (v.size());
          return v;
     public static void main(String argv[])
     new msgshow().show();
          Flags flags = m.getFlags();
          StringBuffer sb = new StringBuffer();
          Flags.Flag[] sf = flags.getSystemFlags(); // get the system flags
          String s = "";
          for (int i = 0; i < sf.length; i++)
               if (sf[i] == Flags.Flag.SEEN)
                    s = "\\Seen";
                    System.out.println ("Seen Message");
*/

Mail crashes when it retrieves mail from POP server

I'm using Mail version 2.1.1 on OS X 10.4.10. I have two e-mail accounts each on a POP server. I've been using Thunderbird, but Mail does a few things that Thunderbird doesn't. The only problem is that if there are a lot of messages to download, Mail just crashes. As an example, I have a good 600 messages in one of my mailboxes (because I don't like to delete messages from the server if I have room to keep them there). I just added the account to Mail and it wants to download every single message on the server, so it gets about 5 to 50 messages downloaded and then crashes. I don't really need it to download all those messages, so is there a way to tell Mail to only download messages that I get after the date that I add the account? or will I just have to use IMAP?

Does Mail really crash (i.e. quit unexpectedly) or does it freeze (i.e. become unresponsive)?
You cannot prevent Mail from trying to download all the messages from the POP server, but Mail shouldn’t crash when downloading them either...
Try the following to check whether the junk filter could have a bearing on it and post back with your observations:
1. Either tell Mail to go offline immediately after opening it, or shut down your Internet connection and open Mail afterwards.
2. Go to Preferences > Junk Mail and disable junk mail filtering.
3. Go online again. Does Mail crash now?
Another thing that may cause Mail 2.x to crash while retrieving mail is using Address Book smart groups in rules and/or in smart mailboxes. The only workaround I know for that is getting rid of any rules and smart mailboxes that make use of AB smart groups.

Unable to send Mail from POP account

I have an Iphone 4 and have upgraded the IOS from 5-1 to 6.1.3. Since then I have been receiving all my mails but i have been unable to send mails from my POP account. the notification "Cannot Send Mail. A copy has been placed in your Outbox. The receipient, "xxyyzz @ gmail . com " was rejected by the server" displayed. Please Help. the same thing happens when I configure my POP account on my Son's Iphone4, and there is no problem in receiving and sending mails from my Outlook. Please Help!!!!!
Can i revert back to IOS5.1.1?????

Contact your email provider and get the correct settings to use for the outgoing mail server (SMTP) on a mobile device. If it's email provided by your ISP, they have likely blocked email from outside their network from relaying to prevent spam.

Z10 Can Receive E-mails from POP Account But Cannot Send/Reply

I am getting seriously frustrated with the inability to send e-mail from this Z10 (bought on 3/28) through my POP account!
I have been able to set up and successfully send through a personal Gmail account but not my "work" POP account. Everything I have read in forums and discussed with my IP and Verizon Wireless points to a bug in the BB10 software. In BB7, even a POP account could be set up very simply and reliably. That was the beauty of BB - simple and reliable e-mail.
I am getting nowhere trying to find a fix or workaround. I reeeeeally wanted to believe that BB was back and that this would be a good phone for me, a BB fan (my third BB btw), but am just a day or two away from giving up and returning the thing. What good is a BlackBerry if you can't send e-mails???? Please help!
BlackBerry Help - what is the fix???!!!! I NEED IT TODAY!!!!!!!
Solved!
Go to Solution.

I have a similar problem. I have three email accounts and two work perfectly (a hosted server and a comcast). However, my Optonline email will not send out attachments or HTML when hitting Reply or Forward. The receiver sees the basic text response and the following (below). Optonline uses port 587 and i think POP, no SSL Optonline, BB and ATT are all looking at it, but no solution yet.
=p style="font-size: =itial; font-family: Calibri, 'Slate Pro', sans-serif; color: rgb(31, 73, 5); text-align: initial; background-color: rgb(255, 255, 255);">Sent from= BlackBerry Z10
=table width="100%" style="b�kground-color:white;border-spacing:0px;"> <td colspan="2" st= e="fon

Mail - Retrieveing Mail from multiple accounts

I have multiple e-mail accounts, one for each family member (1 primary plus 4 for my kids) and would like to retrieve all e-mails to the same in-box (to keep track of my kids messages). Mail Help instructed to create aliases for my primary e-mail account. I went to Mail>Preferences>Account Information>E-Mail Address and listed the e-mail addresses separated by commas. After saving, then restarting my iBook, Mail will still only retrieve messages from the primary account, not any aliases. Where did I go wrong? Thanks.
iBook G4 Mac OS X (10.4)

If all email accounts are provided by the same provider, are the 4 additional accounts alias accounts with the provider?
An alias account to a primary account shares the same user name and password in addition to the same incoming mail server as the primary account.
If each of the 4 additional email accounts require and have a different user name, you cannot create the additional accounts as alias accounts to or with the primary account with the Mail.app or with any email client.
When creating separate accounts in Mail, each account has its own Inbox, Drafts, Sent, Trash and Junk mailbox (when Junk Mail is set to automatic) but you can view received messages by all accounts by selecting Inbox in the mailboxes drawer. When opening Inbox in the mailboxes drawer revealing the account named Inbox mailbox for each account, selecting an account named Inbox mailbox reveals messages received by that account only in the message list. When selecting Inbox in the mailboxes drawer reveals a blended Inbox mailbox for all accounts and the same applies to Drafts, Sent, Trash and Junk in the mailboxes drawer.
Are you aware of Parental Controls included with Tiger?
http://www.apple.com/macosx/features/family/

E-mail trickling in from POP account

Subject: Problem receiving mail from POP account
I have been using Mail 1.3.11 for quite some time and never had any problem with it until recently, when I suddenly stopped reliably receiving new mail from my POP account. What happens now is that each time Mail checks for new mail on the server, it says "finding unseen messages" and imports one or two (but usually no) new messages, then it quits searching, even though there are hundreds of new messages on the server. When it does import new messages, it will give a "getting message 1 out of 261" (or some such large number) message, then quit once it has downloaded a very few.
I have tried fixing the problem by completely uninstalling Mail (by moving the application and the mail folders from User-Library, User-Library-Chaches, and User-Library-Scripts, along with the com.apple.mail.plist file from User-Library-Preferences all to another disk) and reinstalling it with a new account, but the problem persists.
I know that this is not a problem with the mail server because I have tried accessing this account with other mail clients and they work just fine, but I'd really rather not switch from Mail since it has so many features that I feel I can't do without.
iMac 600 G3 Mac OS X (10.3.9)

This sounds like a problem with the account's Inbox mailbox.
Quit Mail first and using the Finder, go to Home > Library > Mail > this account named folder (named by the user name and incoming mail server for the account) > INBOX.mbox.
Move the INBOX.mbox to the Desktop.
When re-launching Mail, a new (and empty) INBOX.mbox will be created automatically by Mail within the account named folder.

"This message cannot be sent at this time." I have been getting this pop-up for 3 days when trying to send out mail. I don't know what to do! I cannot send mail from this account on any ISP. Please help!

"This message cannot be sent at this time." I have been getting this pop-up for 3 days when trying to send out mail. I don't know what to do! I cannot send mail from this account on any ISP. Please help!

lots of people seem to be havgin a problem sending email from iCloud webmail.
does your email address have uppercase characters in it?
if so, try creating an alias in lowercase (go to preferences in iCloud webmail and select 'accounts') and see if email sends okay from that

Folders in Mail with POP Account

Hi!
I would create folders in Mail with POP account. It is possible? Why not?
Thanks!

As James has explained - you need an IMAP email account in order to create additional mailboxes or folders on the iPad. Even though you may be able to create a folder on your computer - which is simply a locally stored folder - or on the POP account server, those will not sync to the iPad POP email account.

What's wrong with my Apple Mail?! It only retrieves e-mails once I send an e-mail from the account concerned!

Well, that's it really. I need to send an e-mail from an account for apple mail to retrive new incoming mail.
This has started happening since I upgraded to Mavericks. It's very temperamental. Some days it needs massaging to get my mail (as per above), other days it works like a well-oiled machine.
Any thoughts anyone?

If no one replies here try the Java Mail Forum:
http://forum.java.sun.com/forum.jspa?forumID=43

Converting my Mail from POP to IMAP

I am considering converting my ISP email account in Apple Mail from POP to IMAP. I had never given this much (any) thought until I recently got an iPhone and noticed that the email account that it setup for my ISP email (Charter) was an IMAP one. This has created a little bit of a conflict and has sometimes resulted in my inbox or get mail on my desktop Apple Mail being "locked up" for a while when I have just previously read the mail on my iPhone. (I get the message on my iMac that my ISP email is currently in use by another mail client). I had never run into this problem before and I've read that it does happen and happens more often when you have both POP and IMAP clients trying to access the same mail server.
One question is do I just go into the accounts settings on Mail on my iMac and change the incoming and outgoing servers to the appropriated IMAP ones? Or should I create a whole new account in Mail and use the IMAP settings from the start? What will happen to the folders and subfolders I already have in my Mail program? Going forward with IMAP, will I be able to download the emails from the server like I have always done and categorize them into folders using Mail?
This is all kind of confusing right now. Thanks.
Steve M.

You're welcome.
Is there any harm in leaving my desktop Mail as is (POP account) and just realizing that I may experience an occasional "lock out"?
There is no harm with doing so, but I'm not sure why you would want to.
How do I release the email account from my iPhone?
There is no option for this.
I already have my data settings on the iPhone to "fetch" every hour--not to push. But does this apply to the IMAP account on the iPhone?
Push access for received messages applies to an email account that supports Push access. The following email accounts support Push access for received messages:
MobileMe
Exchange
A Yahoo account created with the Yahoo account preset.
"If" I decided to convert my desktop Mail account to IMAP, could I not just "add" the new account? Would I necessarily have to delete the POP account?
You don't have to delete the POP account, but you would want to make it inactive or disable the account with the Mail app - Mail > Settings > Accounts > Select the Account > Under the Advanced tab for the account settings deselect Enable this account.
If you want access to the locally stored messages in the POP account's Inbox and Sent mailbox with the iPhone's Mail app, you want want to copy the messages to a server stored mailbox or mailboxes after creating the account as an IMAP account.
Can I setup the account as POP on my iPhone and just keep it all POP? Or is this dependent on Charter's policies?
This depends on Charter, but I don't see why you wouldn't be able to access the account as a POP account with the iPhone's Mail app as well, but this will not get rid of the "locked out" problem on occasion.
A POP account is from the early dark ages of email account access with an email client on a computer when the overwhelming majority at the time had access to a single computer only - before there were laptops and laptops became mainstream, and before there were handheld cell phones much less cell phones in the smart phone category. Until the iPhone, phones in the smart phone category were primarily targeted and sold to the business/enterprise market, not to the consumer market. The iPhone changed all that - just look at all the copies and different phones in the smart phone category that surfaced after the original
Although it is possible to access a POP account with more than one email client, a POP account is designed to be accessed with a single email client only and includes a number of limitations that are not a problem with an IMAP account, which is specifically designed to be accessed with more than one email client.
There is no "locked out" problem with an IMAP account. You can store the account's Drafts, Sent, Trash, and Junk mailboxes on the server with the Mail app on your Mac, and the account's Drafts, Sent, and Trash mailboxes on the server with the iPhone's Mail app. The account's Junk mailbox stored on the server with the Mail app on your Mac will be available automatically when accessing the account with the iPhone's Mail app along with all other server stored mailboxes created for the account with the Mail app on your Mac or via webmail access for the account using a browser. You can transfer received and sent messages to additional server stored mailboxes by category with the Mail app on your Mac and with the iPhone's Mail app which will be reflected automatically with each email client. All server stored mailboxes are kept synchronized with the server automatically with each email client used to access the account. Sent a message with the iPhone's Mail app and the message will be available in the account's Sent mailbox with the Mail app on your Mac automatically and vice-versa. Read a new message with the Mail app on your Mac and the message will be marked as read automatically when accessing the account's Inbox mailbox with the Mail app on your Mac and vice-versa. Transfer a received message to a user created server stored mailbox with iPhone's Mail app and the message will be available in that server stored mailbox automatically when accessing the server stored mailbox with the Mail app on your Mac and vice-versa.
I keep the Mail app on my Mac launched and running 24/7 checking my IMAP account for new messages. I have the account's Junk mailbox stored on the server with the Mail app on my Mac, which is available automatically when accessing the account with the iPhone's Mail app and the same with my iPad 2. Any received message that is marked as junk and moved to the account's Junk mailbox stored on the server with the Mail app on my Mac is reflected automatically with the account's Inbox mailbox and Junk mailbox with the iPhone's Mail app and with the iPad's Mail app. The junk mail filter with the Mail app on my Mac is serving as the junk mail filter for the account with my iPhone and iPad as well - remotely since all server stored mailboxes with an IMAP account are kept synchronized with the server with each email client used to access the account.
NONE of this is available with a POP account.
If you have the option to access your email account as an IMAP account and you access the account with an email client on more than one computer or device, to me it is a no-brainer which way to go - IMAP, which is specially designed for this.

Missing messages from POP account

Greetings.
All the mesages from my POP account folders are missing/invisible (Inbox, Sent, Trash). The messages exist in the ~/Library/Mail folder, and at the top of the Mail application window states "Inbox (0 messages, 50 unread)".
I've tried all the fixes that David Gimeno Gost has suggested in this forum to other users experiencing similar problems, (e.g., rebuilding the index, reimporting the mailboxes, converting to from elmx mbox and importing, reinstalling the Mail application) all to no avail.
Any advice much appreciated.
David

Hello David.
Some of the "fixes" you seem to have already tried might or might not be appropriate for your problem, and it could very well be that you've made things worse. In particular, what did you do to reinstall Mail? I rarely recommend doing that. Did you also reinstall the Combo Update afterwards?
Verify/repair your disk first (not just permissions), as described here:
The Repair functions of Disk Utility: what's it all about?
Now, in the Finder, go to ~/Library/Mail/. With that folder open, do Edit > Select All (⌘A), then Edit > Copy (⌘C), and paste it in your reply to this post, to let me see the names of the files and folders present at the root level of the Mail folder.
Before actually posting that information, you may edit it so that the file/folder names do not reveal any details you wish to keep private, e.g. you may replace any real username with "username" if you wish; similarly, you may disguise any domain names you don't want to be revealed. Try to be consistent in how you disguise those details, though, as we may need to refer to them in subsequent posts.
Finally, locate the account folders within ~/Library/Mail/ -- their name begins with the account type (POP, IMAP, Mac), followed by the account username and the incoming mail server. For each account folder, repeat the process to let me see the names of the files and folders it contains.
Note: For those not familiarized with the ~/ notation, it refers to the user's home folder, i.e. ~/Library is the Library folder within the user's home folder.

Missing Mail in POP account/ "Take account online in order to download it"?

Mail build 1.3.11 (OSX.3.9)
User has an issue with mail showing the following error (see snip below) message in a POP account. Actually, if this were IMAP it would make sense, but I've not yet seen this on a POP configuration in this applciation. After running the rebuild on the Inbox, these emails are now gone. Is there any way to retrieve these emails?
[snip]
The message from someone <[email protected]> concerning “Re:
paper” has not been downloaded from the server. You need to take this
account online in order to download it.
[end-o-snip]
Many thanks for any insight provided.

This error message indicates an "overstuffed" mailbox issue which means the mailbox has some corruption or is approaching or over the recommended size limit which is 1GB for Jaguar or Panther Mail.
If for the account's Inbox mailbox, quit Mail first and using the Finder go to Home > Library > Mail > this POP account named folder (named by the user name and incoming mail server for the account) > INBOX.mbox.
Move the INBOX.mbox to the Desktop.
When re-launching Mail, a new (and empty) INBOX.mbox will be created automatically by Mail within the account named folder. This will allow the Mail.app to function properly again and not risk losing any new received messages while working on the old INBOX.mbox moved to the Desktop to recover the existing messages.
Control-click on the old INBOX.mbox moved to the Desktop and at the menu window that appears, select Show Package Contents.
List the package content file names and size of each here.
This information is required before determining the next step to take to recover the existing messages.

I can't SEND e-mail from an account on my iPad 4, that CAN receive -mail

Hi Again,
I am hoping someone on this forum will possibly have an answer to a very confusing problem.
I can't seem to get one of my e-mail accounts to be set up 'properly' on my iPad 4. The account in question is an account from BT, which has @btinternet.com at the end of it. I have 'installed' and deleted this account more than ten times. When setting up this account (as with all other accounts that DO work properly), the only info I am 'asked' to input is my name, e-mail address and password, in the 'text entry spaces' that relate to the INCOMING mail server. When this is done I USUALLY see the word 'verifying........' Then the 'blue tick marks' confirming that the info I have entered is correct. The validity of this info is also confirmed by the fact that this account can RECEIVE the e-mails sent to it.
Each of the last four or five times I have deleted this e-mail account and re-installed it I have NOT seen the word 'verifying.....' And I have NOT seen the aforementioned blue ticks. Selecting 'done' after re-entering my info just makes this settings box disappear, rather than show the verifying and the blue ticks, which then allows me to see that the account is 'properly' set up - or should be anyway.
Even so I still get all the e-mails again, but still cannot SEND, OR REPLY
The error message I get every single time I try to SEND, OR REPLY using this same e-mail account is:
'Cannot Send Mail'
'The username or password for SMTP: ***********@mail.btinternet.com is incorrect'
My username and password are NOT incorrect. The set up process does not even ask for a username or password for 'SMTP'!
Even if I go further into the settings for this account, I can find two spaces where I COULD put a username and password, for SMTP, but these spaces already have the words 'optional' in them so they are not supposed to be 'required'. Even if I DO put in these spaces my surname and password for this e-mail account it does not make any difference.
I have tried 'switching on' the 'other mail servers' which are shown below the 'Primary mail server' in another settings box, for the btinternet.com e-mail account settings, but this still does not stop the error message, AND the e-mail in question is then actually sent from one of the e-mail accounts connected with the 'other mail servers' - I know this because it appears in the 'sent' items folder of whichever account my iPad has decided to use at the time (not always the same one either). It also appears in the sent items folder of the account that I TRIED to use, despite the fact it was NOT sent from this account, and the error message said I cannot send mail (from this account).
I have contacted Apple Tech Support and they have told me that the problem is NOT with the iPad, it is with the 'account provider'. This is because they say that the info held and used by BT - the info that is used as the 'correct info', that is compared to what I have put in the set up boxes on my iPad - IS actually the info that is incorrect despite the fact that the info I use on my iPad and the info I use on the BT website (which was originally determined by ME when I first got my account) and is held by BT, is the info that is causing the problem of the error message. To put it another way, the info referred to in the error message is NOT incorrect, the error message is incorrectly generated.
Typically, BT have tried to deny the problem is caused by them because 'the info referred to' - which is my e-mail address and password - works correctly an ALL places that is supposed to work (on the BT website) AND works with the BT/iPad applications like BT Wi-Fi, BT Smart talk, etc. :( :( :(
Any help or advice that anyone could give will be very greatly appreciated
Many thanks
Bob

Update to above question:
Hello All,
To anyone with the same problem described above, on THEIR iPad (if it is running iOS 7.0.2):
Go to Settings; Mail, Contacts, Calendars; DELETE your *******@btinternet.com e-mail account, that you originally set up either using 'Other', or the 'BT' option which I am sure was in the list previous to the iOS 7 update.
Then ADD a NEW account choosing YAHOO from the list of options. DO NOT USE 'OTHER'.
Enter the correct details just as you (almost certainly) had already done in your previous attempts using 'other'.
When you see the 'verifying......' and 'the blue ticks' you should be able to exit settings and open your mail app and then receive all your 'old' e-mails again, AND be able to SEND as well.
All my 'old' e-mails, were NOT found in the 'old e-mail' folder though. THEY are still in my inbox.
So this fix worked for me.
After I deleted my account from 'OTHER' and put it in Yahoo, I like other people also ended up with more folders.
I hope this works for you on YOUR Apple devices.
Bob

Retrieving mail from POP account folders

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