Retuns vendor credit message notification

Hi Experts,
I have a below scenerio to create a workflow:
When vendor issues credit to X company on customer return materials then that is to be linked to a pending customer returns and then mail needs to be sent to sales team.
This message is sending manually to sales team now we would like to automate the process.
regards
rc

Hi Martin,
I am form SD functional side and now I have few tasks integrated with SAP workflow which I want to work.  So I requested help from SDN team to develop workflow FD and finish that loop and start working on SD side. 
Why we need your help we have done all configuration till return proces approval from SD side now we want to understand the process of workflow on that and to create FD.
"Now we have business requirement that once return approval has approved then it will look for vendor credit for the order. Once we receive/verify vendor credit then it has to send a message to sales team inbox to execute or remove the billing block from delivery note to create credit memo. "
If you help me I would close this loop and finish the task.
regards
rc gopi

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