Return Cycle with reference to cancelled invoice
Dear All,
There is a issue with the client where in the return sales order is happening with reference to cancelled invoice. How to block the returns sales order from taking the cancelled invoice.
1. Is this a normal standard behaviour of the system ( whether it will accept the cancelled invoice when trying to input in the returns order ?
2. Or Can we block the cancelled invoice from entering in the returns sales order process.
Regards,
Kumaresh
Hi Kumaresh,
1. Is this a normal standard behaviour of the system?
Yes.
2. Can we block the cancelled invoice from entering in the returns sales order process?
Yes. By assigning Routine in Copy controls.
Please find the Below link
Returns referred to an invoice that is already cancelled
Thanks
Dasaradha
Edited by: dasaradha ramireddy on Jan 20, 2012 1:04 PM
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Billing Document is Created with reference to Cancelled Sales Document
Hi Experts!!
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Regards,
CarlaGo to OVAG, this is where we maintain reasons for rejection
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Routine or exit in modifying return order in reference to an invoice...
Hello Experts,
Is there a routine(inside VOFM) or user-exit to modify the values being passed
from the original invoice document to the return order being created. Presently,
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create multiple line items with the same material in the return order, the succeeding
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Example:
Original Sales Invoice 3010002390
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10 100315 10 128.07 12.81
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20 106666 1 12.81 12.81
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From your example it looks like there is an error somewhere in the custom code. Either a variable is not cleaned up or an internal table is read, then manipulated and the previous record is not restored in the memory, etc. Also the program might be looking at the line number (POSNR) without considering the material number. Or, if you use a custom program to create the returns, the problem might be there.
Take a look at the configuration of Copy Control. In SPRO, go to Sales & Distribution -> Sales -> Sales Documents -> Maintain Copy Control for Sales Documents -> Copying Control: Billing Document to Sales Document. Then find you document type combination (could be target = RE, source = F2) and double-click on it. There you will see the routines (VOFM) that are assigned to the copy control. Also check the config for Items and Schedule Lines (see the lefthand window there). There could be something different attached to each item type.
Also check if there is anything in the pricing user exits, you'll find a list here:
https://www.sdn.sap.com/irj/sdn/wiki?path=/display/erplo/copyofSDUserexits
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