Return/exchange an ipad

Hi guys, just bought new ipad 64Gb without cellular, cause they didn't have the one with cellular at the time. But I need  ipad with cellular, is it possible to return  it, get cash back and buy another one with cellular?
Thank you.

You know there is another option. Most  if not all cellular companies have a device like the Mifi, a portable wifi hotspot that uses the cellular network. Yes, it is a separate piece of tech, but if there is no exchange or you don't want to start over and do an exchange, you can just look into the gadget, have your wifi iPad and still have access to a cellular network.

Similar Messages

  • I bought the new ipad in Brea Apple store in Oct 1st. I  know it is out of return date, but I have bought it only for 24 days. Can I exchange the ipad with retina or give me the $100 price difference?

    I  bought the new ipad in Brea Apple store in Oct 1st.  I know it is  only 15days to return or refund.  but I  have bought the new ipad only for 24 days, and now  it
    devalueted $100.  I  can't accept this fact. Therefore, can I  exchange my ipad ? or  give me the 100$  price difference ?
    thanks   BTW  Do you have any Chinese customer services, I think I  can contact you more convenient with Chinese.

    Please be aware that you are not communicating with Apple when you post in these forums. The only people who will reply to your posts are your fellow users.
    You would need to talk to the Apple Store from which you purchased the iPad. Apple's official return policy is 14 days, though it's been reported that the manager of some Apple Stores have been waiving that limit.
    I doubt very much that the Apple Store will have anyone who speaks Chinese, though of course you can ask.
    Regards.

  • Return/Exchange

    I exchanged my Macbook Pro Retina for an iMac yesterday 02/14/2015 and not only did the iMac go on sale (per the website) they did not give me my student discount of $50.00. The young lady at the register said the coupon didn't work, but obviously it was since it was used on my Macbook Pro Retina, which is what I was exchanging. I would like to get my discount applied to my recent iMac and to get the current sale price on the iMac 21.5. The store I went to is the one in Stafford, Virginia. 

    Good afternoon synfulz,
    Welcome to the Best Buy forum, and thank you for posting.
    We should have no problem honoring a price match, as long as the request meets the terms of our Price Match Guarantee.  The products would need to be identical, the lower price would need to be active, and the products would need to be in-stock.   As Batman 1982 alluded to, the College Student Deal coupons are one-time use coupons and cannot be reissued or processed a second time.  With that being said, I would encourage you to go up to your local Best Buy store if you are within the return/exchange period and qualify for a price match so that it can be processed.
    I hope you have a great day and enjoy your new iMac!
    Derek|Social Media Specialist | Best Buy® Corporate
     Private Message

  • Return/exchange declined

    I tried to return a laptop and I was declined because I was told I returned to many items within a 90 day period.   How pathetic is this? I buy laptops, tablets and desktops online usually open box to save money. Several of my purchases recently were open box that I bought online and when I went to pick them up, I noticed scratches on the screen and top side so I returned the laptops while I was still there.  
    With that being said, I purchased a new Dell 2 in 1 13.3 core i7 that is a nice computer but a little heavier then what I thought it would be. So I took it back to Best Buy to exchange it for a Macbook 13.3 and my return was declined because I had to many returns even though  I just wanted to exchange it.
    How pathetic is this?  I buy laptops, tablets and desktop computers from Micro Center, Staples and Office Depot and I have never been declined on a return or exchange as long as its within the time frame of the return policy.
    I can assure you I will never buy any electronics from Best Buy unless this issue is resolved.  

    Hello kas720, 
    Welcome to the forum! Picking out the right laptop can be quite a difficult task. I'm sorry to hear that the Dell 2-in-1 you purchased didn't live up to your expectations as it was heavier than you desired. I can imagine it may have been surprising to be denied the return of a product, especially if you were within the Return & Exchange Promise. 
    The Retail Equation (TRE) is a separate entity from Best Buy that helps monitor return and exchange history for various retailers. It has been set in place to keep our prices as low as possible for our customers by tracking returns and exchanges on an individual level. For more information, you may check out our forum post about TRE here. 
    With that said, it is not meant to cause such disappointment with our customers. I am truly sorry for any frustration or inconvenience that this return denial may have caused you. If you should have any other questions, please let me know. 
    Respectfully, 
    Tasha|Social Media Specialist | Best Buy® Corporate
     Private Message

  • Return/Exchange Policy Question

    Hello,
    I recently bought a PS4 controller from Best Buy (picked it up yesterday), and the R2 button is already starting to become harder to press. Sony suggested that I contat Best Buy because Sony charges shipping to replace the controller. I was wondering what the return/exchange policy was for items that were already opened? Thanks!
    Solved!
    Go to Solution.

    Hello flaw600,
    I'm disappointed to read that your new PS4 controller had developed a problem. Please know that I regret any inconvenience to you.
    Neihn is right: as long as you're within 15 days of the date of purchase (30 days if you're a My Best Buy Elite member or 45 days if you're an Elite Plus member), you may return the controller  to your local Best Buy for exchange. Remember to bring along your original receipt!
    I hope this helps. Thank you for writing to us with your question!
    Regards,
    John|Social Media Specialist | Best Buy® Corporate
     Private Message

  • Can i return my new ipad that i upgraded i have only had it for 11 days and i still have its box and all it came with

    Can i return my new ipad that i upgraded i have only had it for 11 days and i still have its box and all it came with

    You have 14 days from date of purchase. You need all the packaging plus your receipt.

  • Advice on how to access photos on an iPad that were synced from a now failed laptop? The question stems from a need to return my current iPad having just taken delivery of a new unit. Thanks

    I am after some advice on how to access photos on an iPad that were synced from a now failed laptop? The question stems from a need to return my current iPad having just taken delivery of a new unit. Thanks

    If you have a dropbox account, there's a free app (probably more) that syncs photos to your dropbox account - picbox. 
    There's also PhotoSync that syncs photos to/from a number of different services and devices.

  • The ipad wont sync and will return an error "Ipad cannot sync because the computer is no longer authorized to transfer the purchases..." But when I do a file devices transfer purchases.

    The ipad wont sync and will return an error "Ipad cannot sync because the computer is no longer authorized to transfer the purchases..." But when I do a file>devices>transfer purchases. It is successful. Updated to ios7 recently. I'm facing the problem since then. I've tried deauthorizing and then authorizing several times.

    Thanks Gail but ive tried that as well as logging oht and back into my accounts on my iphone and mac but I still get that message. I actually found a solution by unckecking my synced music playlist and clicking sync to remove it and then reclicked on my playlist to sync and it actually synced notmally and I got all of my new songs so I wanted to test it again so I clicked on sync again and the message once again popped up until I did the un-syncing and re-syncing again. I guess I will keep doing that in the future even though its annoying but its better than resetting my iphone.

  • I can't connect my ipad to PC. itunes doesn't recognise it. in turn i receive an error that this connection can't be established as a returning fault from ipad. why that happens??

    I can't connect my ipad to PC. iTunes doesn't recognise it. In turn I receive an error that this connection can't be established as a returning fault from ipad. why that happens??

    The returning message is: "iTunes could not connect to the iPad because an invalid response was received from the device''

  • I am not able to access to my exchange on ipad mini even though my exchange account is verified and correct

    i am not able to access to my exchange on ipad mini even though my exchange account is verified and correct

    If the old ID is yours, and if your current ID was created by editing the details of this old ID (rather than being an entirely new ID), go to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID.  Click edit next to the primary email account, change it back to your old email address and save the change.  Then edit the name of the account to change it back to your old email address.  You can now use your current password to turn off Find My iDevice, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll.  When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud).  Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was.  Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.

  • How much less would I have to pay if I exchanged my iPad 1st gen for a 2nd or 3rd gen iPad?

    Well I have had an iPad 1stbgen for a while but you only have a certain limit with ios 5.1.1
    I was wondering if I can pay less if I exchanged my iPad for an iPad with more modern iOS such as the 2nd and 3rd gen iPad
    Thanks for listening and trying to help

    Your only option is to sell the iPad and buy a new one.
    Apple Reuse and Recycle Program
    http://store.apple.com/us/browse/reuse_and_recycle
    How to Sell Your Old iPad  http://tinyurl.com/85d69lk
    Other sources to sell.
    eBay Instant Sell http://instantsale.ebay.com/?search=ipad
    Sell and Recycle Used Electronics - Gazelle http://www.gazelle.com/
    For instant gratification in selling a used iPhone or iPad, Gazelle’s Gadget Trader, an iOS app, is tough to beat. In seconds it detects the device and reveals how much it is worth in good condition. Tap the Sell This Phone to Gazelle button and the deed is done.
    Sell Electronics for Cash - Next Worth  http://www.nextworth.com/
    Buy My Tronics  http://www.buymytronics.com/
    Sell Your iPad http://www.sellyourmac.com/mac-product-guides/ipad.html
    Totem http://www.hellototem.com/
    How To Sell Your Old iPad: 5 Places To Trade In Your Old Device
    http://www.huffingtonpost.com/2013/11/05/ipad-trade-in_n_4218964.html
    THIS IS VERY IMPORTANT - What to do before selling or giving away your iPhone, iPad, or iPod touch
    http://support.apple.com/kb/HT5661
    Find My iPhone Activation Lock: Removing a device from a previous owner’s account
    http://support.apple.com/kb/ts4515
    Buying or Selling a Used iPhone or iPad Running iOS 7? Read This First!
    http://www.makeuseof.com/tag/buying-or-selling-a-used-iphone-running-ios-7-read- this-first/
     Cheers, Tom

  • I just received my new iPad air and would like to download or transfer my data from my old iPad to my new one.  I have to return my old iPad to my company On Monday and I wish to save as much data as possible

    I just purchased a new iPad air and need to transfer the data from my old iPad to the new one.  I have to return my old iPad to my company on Mon 2/17/14

    Connect the old iPad to your computer's iTunes and copy your purchases off it and over to your computer's iTunes via File > Devices > Transfer Purchases, then take a backup of it (File > Devices > Back Up) and restore that backup onto the new iPad (restoring a backup onto a different device won't copy passwords, so you will need to enter your email account passwords, router password, and any passwords stored on Safari on your new iPad).
    Backups and restores : http://support.apple.com/kb/HT4079

  • Hello. I have iPad, new one, unpacked. but unfortunately I lost my check Can I exchange my iPad for a new one with retina display with extra payment?

    Hello. I have iPad, new one, unpacked.
    but unfortunately I lost my check
    Can I exchange my iPad for another one with retina display with extra payment?

    Did you purchase it at an Apple Store?  If so, then you should be able ot have them look up the receipt in their system.  If you purchased it at another store, check their policies.  IIRC, Best Buy allows you to exchange items without a reciept, but they won't refund without one.  Other stores may have other policies.

  • Can we exchange our ipad-3 with the new ipad-4 ?

    can we exchange our ipad-3 with the new ipad-4 ?
    apple has introduced a new version of ipad with in 6 months of ipad 3 so we the user of ipad 3 are bit slower now than the upcoming ipad-4...
    so there must be an exchange offer for the ipad-3 to ipad 4

    In the UK the iPad 3rd Gen was sold as 4G when it couldn't actually work with any planned 4G network. The 4th gen now has the ability to work with EE's network in the UK, so I'd expect an exchange programme in the UK because of the law which says that a product must work as advertised, and the fact it's 6 months on and Apple have correct the 4G issue shows they knew it was a problem.

  • What is the return policy for iPad air. .

    What is the return policy for iPad air. I just got this less than a month back. I find I it very hard to use. I hardly used It.

    The 14 day return policy is if you bought from Apple. If you bought from another source, it's governed by their return policy.
     Cheers, Tom

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