Returning a nano to get a touch

Sorry i didn't know where else to post this but ...
Someone gave me an iPod nano 8gb as a gift, mailed out from Apple store, gift wrapped. (I did open the plastic seal though)
My question is, can I retunr this, will the apple store accept it for a return credit on a Touch? I guess they would charge me a restocking fee? I know I should call my store, but I am at work and can't call for a little bit.
thanks in advanced.

If you have a receipt and it is within 14 days of purchase, you can return it.
Note there may be a 15% restocking fee.
Apart from that, you will not be able to return it.

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Black screen - can not get in touch with my Ipod Nano

I have an Ipod Nano, latest model. After a short time the monitor shuts down and turns black / standby, can ths be disable?
I use my Nano with the Nike Ipod censor when I run, and it is diffical to get in touch with my Ipod Nano, when the screen after a short time have been black.
Should I see my runningdata or to stop the censor when I'm finishs running, and press the screen nothing happens.
Press I on / off button, so either I get a voice that tells a lot about my run, or push me 2 times on / off button toggles track.
If I press the + or -, I change the volume.
Keeps press on / off button, turn off my Ipod Nano and all my recording of my run is lost ...

Possible causes:
1. Your antivirus is blocking access to gs.apple.com.
2. Your phone is jailbroken.
3. Your computer has been used at some time in the past to jaibreak some iOS device (not necessarily the phone with the problem), and its network database was corrupted by the hacking software that was used.
4. Apple's activation servers are down (very rare, and never for more than an hour or so).
For 1. try disabling your antivirus.
For 2. & 3. you need to go somewhere other than an apple forum for help. Although you can try deleting lines containing gs.apple.com from your "hosts" file on your computer.

Dissatisfied...can I return my nano?

Hi everyone,
I bought an iPod nano a little while back but it seemed to be having problems with the battery. I sent mine in for repairs and got a replacement. The replacement actually has the same problem too and I don't want the nano anymore. There's no point in giving it in for repairs because another replacement will probably have the same problem.
I am still within one year of purchase so therefore my warranty should apply right? Can I return my nano to Apple for a full refund? I was looking all over the Apple website but could not find a service where I could return my iPod instead of repairing it.

Honestly, the nano is a great player for kids. I assume you bought the new 2nd generation nanos. The problem is, like most new released products the people that buy them in the initial release months tend to be the ones that deal with the bugs that will mostly likely exist. At this time you get the double whammy of a new/upgrade product release AND a new iTunes...double the opportunity for bugs that us early purchasers get the "joy" of experiencing. Like the poster before me mentioned, it might be a good idea to post in another thread or start a new one that specifically explains the problem. There could be a fix that one of the many regulars on here can provide you that would make it so that your kids can truly enjoy their new players. If you are not really interested in that avenue though then I would say that any replacement (I assume you mean a player made by another company) that you choose for your kids should be one that is a flash player (not a hard drive) as it can handle the active lives of kids. Sorry, I can't suggest any brands because I am a generally happy iPod owner for several years and don't know much about other players through personal use. I know other people that have used other brands and there is the even mix of unhappy and happy people....just like with any product.
Good luck with whatever you choose.

Will the iPod nano 7 get a new update from the current 1.0.3?

Hey Guys I was wondering will the iPod nano 7 get a new update from the current 1.0.3?
If anyone knows or has and info or rumors pleas tell me.
Thanks
email *****
<edited by host>

Apple might release small updates for 4th generation iPods touch if they find serious issues like the FaceTime problem that made Apple release iOS 6.1.5 for the 4th generation iPod touch. However, this device won't receive any major iOS update.
The 4th generation iPod touch has got 256 MB of memory, and iOS 7 devices have got 512 MB or more of memory

How on earth do you get in touch with HP Support center?

How on earth do you get in touch with HP Support center?
I've phoned, mailed, used web forms - total silence. One of our customers bought a HP pavilion dv7 from us and it´s got hardware errors so the customer returned it. It's dead and of no use to us, still under warranty, and we intend to return it to HP so we can get our money back.
Mailed four times I think. First time I managed to get a case number, but searching for this number yields "case not found". Does't HP want to handle dead laptops, or what on earth is going on?!
If anyone from HP is reading this, drop us a line ASAP at audiovideo at bos dot hack dot org.

HP will not give your money back, they will repair it under warranty if there is one.
This is a user to user forum, Contact HP directly, they will guide you on what to do next to get it repaired under warranty
USA (there is a chat feature on the left side)
http://welcome.hp.com/country/us/en/contact_us.html
Everywhere else
http://welcome.hp.com/country/us/en/wwcontact_us.html

HT1209 how to transfer music from old iPod nano to new iPod touch

how to transfer music from old iPod nano to new iPod touch ?

The 1st and 2nd gen iPod shuffle can only be used with one iTunes library (not "account") at a time. Your Apple ID and password does not matter. (Later shuffles can be used with more than one iTunes library, IF it is set to use the Manually manage music option.)
So, if you sync it with a different iTunes library, the previous content will be replaced. You need to offload the existing content to your new computer's drive as the first step.
You cannot transfer song files from iPod to computer using iTunes, except for songs purchased from the iTunes Store. However, there are third-party methods and utilities that can transfer from iPod to computer. If you do an Internet search on something like "ipod transfer," you should get some links. (The CNET article seems to be popular.)
Once the song files are on your computer's drive, you can add them to the iTunes library. After confirming all of your songs are there, sync your shuffle with that iTunes library.

My 4th gen Ipod nano keeps getting stuck on the apple logo.

My 4th gen Ipod Nano keeps getting stuck on the Apple logo screen, this happens everytime I plug it in to charge. I plug it in, an apple logo comes up, and it stays like that the entire time its plugged in. To get it to unfreeze, i have to press random buttons and unplug and re plug in earbuds. After 20-25min of doing this it unfreezes and I come to find it has gotten little to no charge after being plugged in for hours at a time. Any one else have this problem, and if so what do you do?

This can be a corrupted software/firmware on your iPod touch. If the recovery mode you did was not forced, then try to force it into recovery mode. This is how:
1. Force it to shut down (note: this sort of shut down should not be preformed unless you are in a situation like this because it is a hardware shutdown and will not attempt to unload software, save unsaved files, safely stop system processes, etc.) to do this, hold down the power/sleep button and home button for about 7 or 10 secs. Also I might be incorrect but I heard that you can just hold down the sleep and home button until the screen goes blank and then immediately let go.
2. Have iTunes running. Hold down the home button and plug the USB cable that came with your iPod into it. Keep on holding on the home button until a picture of a USB cable going into the iTunes logo appears. You are now in a forced recovery mode. (In case your not so tech-savvy forced recovery is the same as a normal recovery mode that an iPod might do if it knows an update or restore failed.)
3. iTunes should have shown a pop-up message about it found a iPod in recovery mode. Click OK, click your iPod from the sidebar and click restore. The iPod will show the apple logo for a while and iTunes will say "preparing iPod for restore" and then "waiting for iPod" this was the longest part of updates for me.
4. iPod will reboot when restore is completed. When I update my iPod it one time showed the apple logo for one whole sync until it showed the slide to unlock screen, so do not worry. P.S if that does not work do a DFU mode restore ( I've been told DFU mode stands for device firmware update mode) I'm running out of room, so google it. Hope this helped ;)

My apple I'd is disable help me please I went to apple store and they told me to get in touch with u guys

HI my name is Nancy I would like to know if u can help me with this problem every time I want to get free on apps or updates , keeps telling me that my apple I'd is disable. I went to apple store and they check and say everything is find , but keeps coming out mi I'd is disable , so they say to get in touch wit iTunes so u can restore my account.

... they told me to get in touch with u guys
At least the Apple Store knows where to send you.
Start here:
https://expresslane.apple.com/
Navigate the columns as follows:
All Products and Services > iTunes > iTunes Store > Account Management > iTunes Store account security
Answer the questions and if required sign in with your Apple ID and password - same one you used to log in on this support forum.

I am trying to buy songs on itunes and half way through the terms and conditions come up, I accept them and press return and then I get a 'session timed out' notice and the sale hasn't gone through - tried loads of times / updating software, any answers?

I am trying to buy songs on itunes and half way through the terms and conditions come up, I accept them and press return and then I get a 'session timed out' notice and the sale hasn't gone through - tried loads of times / updating software, any answers?

I am trying to buy songs on itunes and half way through the terms and conditions come up, I accept them and press return and then I get a 'session timed out' notice and the sale hasn't gone through - tried loads of times / updating software, any answers?

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I purchased a box set of books on iTunes, and downloaded them. The title shows up in the "purchased" section, but when I try to send it to my iPod nano, I get an error message telling me it cannot be moved because it cannot be found. I can't find a screen anywhere offering the option to re-download either. I've paid for the books, but cannot access them! Every time I upgrade iTunes, it gets more confusing and harder to use.

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Is there a way to find out whether my imessages are being received by a specific iphone user or if there is a problem with their phone? Cannot get in touch with an out of state friend for several days.

I'm looking for a way to check and see if a specific iPhone user is receiving my imessages or if there phone is not working properly. I cannot get in touch with an out of state friend for several days and the only number I have is to their cell (iphone). Thank you.

YYou can only get a read receipt, not if they only received it.
http://m.imore.com/how-turn-and-read-receipts-imessage

When I attempt to sync my nano I get an error message: "The ipod cannot be synced. The required file cannot be found."

When I attempt to sync my nano I get an error message: "The ipod cannot be synced. The required file cannot be found."

This is getting frustrating. Every example of my problem has the same reply:
Try deleting the iPod Photo Cache folder. This is normally located in your pictures folder. Once this is done, try syncing again.
iTunes: Understanding the iPod Photo Cache folder
http://support.apple.com/kb/ts1314
I have NO photos on my Ipod Nano. I select "Photos" and the Ipod goes to a blank screen with the msg "No Photos" at the bottom. There must be some other file missing. Itunes won't connect to the Ipod, I keep getting the same error over and over. It would be nice if it told me what file is missing.
The ipod cannot be synced. The required file cannot be found."

When updating my ipod Nano, I get the error message Unknown Error 9006. Any help is appreciated.

When updating my iPod Nano, I get the error message: Unknown Error 9006. Any help is appreciated.

See this
http://support.apple.com/kb/TS3694#9006

First of all, I would have to say that getting in touch with you is a nightmare and I am not at all happy that I can't just email or live chat with someone who can help! I am not a technical person, I just want to be able to use Photoshop Elements and ge

First of all, I would have to say that getting in touch with you is a nightmare and I am not at all happy that I can't just email or live chat with someone who can help! I am not a technical person, I just want to be able to use Photoshop Elements and get on with it. I bought Photoshop Elements via Amazon some months ago and it worked fine. I then got a message that advised that the trial version would expire, which it subsequently has (I have been trawling your site for weeks and weeks trying to find an email or phone contact to get some assistance). Relucltantly, I am now typing this - and I suspect it will not help in the slightest! I bought the FULL not TRIAL edition of Photoshop Elements and I have contacted Amazon who confirmed this, but say I need to contact you. Can you please let me know how I can resolve this? Louise A Fraser

Hi Louise, sorry to hear of your problems. This is not Adobe. We are mainly support volunteers, other users like you, trying to help one another. You need to contact Adobe directly for activation and licencing issues. Click the link below. Use the dropdown menu for boxes (1) & (2) to scroll down the list and choose:
1. Adobe Photoshop Elements
2. Adobe ID, and signing-in
3. Click on the blue button: Still need help? Contact us – then click the area marked chat 24/7, then click “start chat ”
It’s usually possible to start a live chat, if an Adobe agent is free, and often to get the problem fixed right away. Have your serial number available. The agent can directly troubleshoot your system if you agree to activate the Adobe Connect add-on. Don’t let them pass the buck. Stay connected and ask to speak with a supervisor if necessary.
Click here to get help now Contact Customer Care

What's the right way to get in touch with devs? arch-general list?

tl;dr version: skip to the questions at the bottom
Today I saw an unfortunate thing happen during the Bug Day proceedings. It surprised me to see it, because the knowledge needed to avoid the problem was made available in advance. Bear with me as I tell a story, so I can point out an example of what looks like a communication problem between users and devs.
A while back, I sent mail to arch-general giving advance notice of upcoming releases (within the next two days) for some xiph.org software (libogg, libvorbis, libao, and vorbis-tools). No one responded to it. That's not really a problem - after all, there wasn't any work to be done yet, since the releases weren't finalized yet.
When the releases happened, I flagged them out of date as usual, and provided extra details to avoid difficulty with the upgrades (whether rebuilds were needed, and which upgrades depended on which other upgrades). One package belonged to Snowman, two to Tobias K, and the last (and most difficult) to Hugo D. I knew Hugo was no longer a dev, and later saw that Eric was going inactive also. (I don't know Tobias K's status.) That's probably part of the problem - this info getting lost since it wasn't sent to the same devs who later did the upgrades. (I guess the "multiple owners" feature should help alleviate this problem.)
A few days back, I sent another mail to arch-general. I admit that I was nagging a bit, though I do believe that I was contributing helpful info - mostly the same as I put in the flagging messages. Again, no one responded. Not exactly nice, but again, not wrong either. You'll get to it when you get to it, and I can (and did) do these rebuilds for myself. Note that I'm NOT complaining about a week or two lag in updating packages - that's perfectly reasonable, and I'd be a huge jerk to make noise about that.
Today, bash was doing upgrades to close bugs, with help on IRC from Pierre and wonder. One of those packages was libvorbis, and he wondered if a rebuild would be needed. I knew for sure that it wasn't, and told him so, which he acknowledged with a "thank you". He then went on to duplicate my research, which felt a little odd to me. In the end, this package was upgraded perfectly fine.
The other package he upgraded was vorbis-tools. Unfortunately, building that against the old libao in [extra] generates an incomplete package, missing ogg123. When I saw this problem, I opened a bug, and had it handled exactly as I thought it should have been. The end result was fine.
Now, the point here is that I had identified the dependency of the new vorbis-tools on the new libao in several of my previous messages, and reading those could have saved some trouble. It's reasonable that no one working this on IRC today saw my flagging messages, since I understand that those only go to the maintainer. However, my second mail to arch-general was definitely available, and based on what happened today, no one it would have been useful to, actually read it. That's a communication breakdown, and that means somebody did something wrong. It's entirely likely that it was me, and I want to know the solution.
I've always believed that arch-general is the best way for an ordinary user to get in touch with "the devs" as a body. Many devs don't go on IRC, and it's a bit too busy in there most of the time anyway. Many devs also don't hang out here on the forums, and that's easy to understand as well, given how high-volume they are now. The bug tracker generally gets excellent dev responses, in terms of both timeliness and quality, but it's not appropriate for communications that are not bugs. All devs seem to read arch-dev-public, but users like myself of course can't post there.
So arch-general has to be it. In fact, I always thought that was the intended purpose of that list. Until recently, it was a low-volume list. Lately, it's grown quite a bit, and is starting to resemble these forums: general tech support questions (some of them stupid), users plugging their own creations, and just chatter. (There are a small handful of posters accounting for a great deal of the noise.) I keep wanting to tell them to take it to the forums, but restrain myself as I'm not really sure if I'm right about their posts not being appropriate for the list. I'd leave the list, as it now annoys me, but then I can't reply to things posted on arch-dev-public. (Probably what I'll really do if this keeps up is stop using [testing], so I can do away with both of those lists. Oh well.)
Now, the questions here:
- Are devs also dropping out of arch-general because of the increasing noise, and is that why my second mail got lost?
- Are the "noisy" posters abusing the list, and should they be told to go to the forums instead?
- Is arch-general actually intended as the primary way for users to talk to devs?
- If so, how to fix it so it works that way again?
- If not, where should I have been sending messages like the ones I linked to in this post?

I think almost every dev is on arch-general, so that is the place to contact the group in general. Specific points can probably be emailed to the dev involved, if one is identifiable and if the bug tracker is not a better place (bug reports to my email get ignored).
I think the whole problem here is that there is really no dev in charge of that package. So your emails were probably seen then skipped over by all devs thinking not my problem... (I know that is true for me). Then Andrea noticed an "orphan" package that needed updated and went ahead with it without connecting it to your previous emails, which is unfortunate.
Now our maintainer backend is fixed, hopefully we can get all the orphan packages adopted out, or at least know if we need to bring on new people to maintain them. That way, there should always be someone who information about specific packages should be sent to.

Returning a nano to get a touch

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