Reviewer comments do not appear on my copy or download

Hello,
I invited a client to review a .pdf file shared for review on workspace.acrobat.com, they opened the file via the inviation email, made 8 comments and published them successfully.
However, they do not show up on the copy it created locally on my machine, or when I download and open the file from workspaces.acrobat.com
My co-worker that is also an admin in our workspaces.acrobat.com account can download the file from workspaces and all of the comments show up.
We both are using the latest and up-to-date version of Adobe Acrobat XI Pro.
I have discovered a work around - I can open my local copy or the download from workspaces in Adobe Reader on my machine and all the comments show up.
Any ideas as to why the comments do not show up for me in Acrobat XI Pro?
Thank you for your time,
Khara

Associate your mobile number with your Apple ID, if you haven't already done so.
Sign out of iMessage on the Mac:
          Messages ▹ Preferences ▹ Accounts ▹ Sign out
and on the iPhone:
          Settings ▹ Messages ▹ Send & Receive ▹ Apple ID ▹ Sign out
Then, on the phone, tap
          Use Your Apple ID for iMessage
Sign back into iMessage on both devices and test. If there's no change, you may have to wait for a change in network conditions.
Credit for this solution to ASC member SmittyLove and to Glenn Fleishman of tidbits.com.

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Reviewer comments not showing up on my copy

Good morning, all
I've invited a reviewer to an Acrobat.com based review. She's able to open the file via the invitation, make comments, and Publish Comments (successfully, by all indications)
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@mattrsullivan

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[svn] 4722: Fix for - asdoc comment on a setter does not appear if the getter is not marked @private

Revision: 4722
Author: [email protected]
Date: 2009-01-28 15:40:43 -0800 (Wed, 28 Jan 2009)
Log Message:
Fix for - asdoc comment on a setter does not appear if the getter is not marked @private
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flex/sdk/trunk/modules/compiler/src/java/flex2/compiler/asdoc/TopLevelGenerator.java

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There are still some rough spots you may be interested in -
1. My teammate, Russ initiated a file and sent me the link (which is a Windows shortcut file with a path to the shared document). I opened the link and the shared file opened. However I was not prompted to save it immediately as you described in step 5 above. The save prompt only appears when closing the file. So, when the user first starts working on the file it is on the shared copy.
2. While the file was still open the first time, I created a couple of comments and clicked publish. A message appeared that I had not seen before: "1 published - 1 queued." I could still add comments, but the publish button did not become active and the check button did not respond. It was like the check/publish functions locked up but not the rest of the program. I was able to save the file locally. When I reopened the local file, the check message said 3 messages were being added (Russ published these) checking again deleted the comments, then checking again restored them. Since then, as long as we opened the local versions, commenting seemed to function normally. The key here is that opening the local copy is not enforced by the program. The program relies on users to function a certain way and does not inform them of the consequences. If Reader or Tracker knew whether a bona fide local copy existed and warned if an attempt to open the network copy was made, many of these issues would go away.
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Reviewer comments do not appear on my copy or download

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