Reviewer comments not showing up on my copy

Good morning, all
I've invited a reviewer to an Acrobat.com based review. She's able to open the file via the invitation, make comments, and Publish Comments (successfully, by all indications)
However, I don't see her updated comments on my copy (the _review.pdf version) and Check for New Comments doesn't retrieve her new copies.
I've tried closing and reopening the review copy and the original copy, and I am able to successfully post my comments and retrieve them to my copy as well.
Any ideas?
Thanks!
-Matt
@mattrsullivan

Good day Matt,
Are you having this problem with all files or just one? Are any other reviewers exhibiting similar issues for you?
Kind regards,
David
Acrobat Community Manager
Adobe Systems

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Reviewer comments not showing up on my copy

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