Right now my ipod is set on 'music'. When I push the menu button, it will not go back to the main menu's, but I can still go to all the music and play it.

Right now my ipod classic is set on 'music'. When I push the munu button, it will not go back to the main menus, but it will still go forward and select and play music normally. I tried resetting it by holding the menu and center buttons until the apple logo appeared, but the problem is still there.

If your battery level is low, recharge it first for at least 2 hours, preferably 4 hours.
After the Apple Logo, you release the buttons, what do you see on the iPod screen? (language selection?)
Have a nice day!

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I have the iPhone 6 and after pressing the sleep button it will not come back on has this happened to anyone else

Having trouble getting my iPhone 6 to start back up after pressing the sleep button. Have anyone has this problem?

DDid you do a hard reset? Sleep button and home button together until rebot. Nothing erased.

My 160GB ipod classic stopped whilst playing music and will not turn back on despite having almost a full battery. I have tried connecting to itunes and a docking station but will not turn on at all - HELP?!

My 160GB ipod classic stopped whilst playing music and will not turn back on despite having almost a full battery. I have tried connecting to itunes and a docking station but will not turn on at all - HELP?!
I've had this from new for 2 years, the battery life is excellent and lasts for days so I know it's not a power issue as it was fully charged that morning. No signs of connection in itunes, it's not showing as a connected device.
Can anyone please help?

Hi gscoops,
Welcome to Apple Support Communities.
You may find the steps in our iPod Troubleshooting Assistant helpful:
http://www.apple.com/support/ipod/five_rs/classic/
Best,
Jeremy

I am getting no sound from all of the game apps on my ipad. i.e. angry birds, scrabble, but I can still get sound from the ipod app. also I can hear the games if I am using earphones

i am getting no sound from all of the game apps on my ipad. i.e. angry birds, scrabble, but I can still get sound from the ipod app. also I can hear the games if I am using earphones

You have your mute button on. In Settings check to see if you have Lock Orientation checked or Mute checked on the right hand side. If you have Mute checked, all you need to do is click the mute button above the volume control buttons on the upper right hand side of your iPad. If you have Lock Orientation checked in settings, you double click your home button and the most recent apps will appear. Swipe your finger to the right until the Mute icon appears on the left side. Touch it and you will unmute system sounds.

Since purchasing the Note 3 in October i have had nothing but issues. I went through all the steps and eventually I was sent a different phone, which was working for the most part until the recent upgrade. Now I am back to the old issues, no service, it a

Since purchasing the Note 3 in October i have had nothing but issues. I went through all the steps and eventually I was sent a different phone, which was working for the most part until the recent upgrade. Now I am back to the old issues, no service, it actually says not moblie network available, when everyone else in my family has coverage and are on my plan with iphones. I am missing text messages and dropping calls left and right. This is unacceptable for the cost of this phone and my service. I have did a hard reset etc. What else can I do??

Use the trackpad to scroll, thats what it was designed for. The scroll bars automatically disappear when not being used and will appear if you scroll up or down using the trackpad.
This is a user-to-user forum and most people will post on here if they have problems. You very rarely get people posting to say there update went smooth. The fact is the vast majority of Mountain Lion users will not be experiencing any major problems with the OS, or maybe with apps which are not compatible, but thats hardly Apple's fault if developers don't update their apps.

HT4993 My iPhone 4s has tured off and will not turn back on I have only had it a week it has been in the Otter box case the entire time

My iPhone 4s has tured off and will not turn back on I have only had it a week it has been in the Otter box case the entire time. What do I do to get my phone back on??????

You can try to press the home button and power button and hold them for around 15-20 seconds. This will perform a soft reset similar to pulling the battery. If that doesn't help you may need to restore it.

My daughter forgot her password and now her ipod touch is disabled. When I connect it to itunes it does not come up on the screen as a device. What can I do to get her itouch working again?

My daughter forget her password and now her ipod touch is disabled. Red message says to connect to itunes. When I do connect to itunes, the device is not recognized and then a message comes on the screen that says it is locked and to enter the password to access it. I cannot access the password and since itunes does not recognize the device, it does not come up on the list on the left, i cannot reset it. What do I need to do so she can use her ipod touch again? Thanks

Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

HT4528 I dropped my phone in water, everything works fine except for the home button, it will not work. Any suggestions on how to fix this? I really don't have the money to buy a new phone right now...

I dropped my phone into water for a split second and everything works fine except for the home button... I really don't have the money for a new iphone right now.. Please tell me some tricks to get it working again... Thank you

put the phone in an open bowl of rice on a heated surfade such as a raduator
for 48hours

I am not able to access the history button that will empty my cache----they won't light up so I can use them and I am having lots of problems with function

My computer is running stupid and I am being told by my malware bytes that I don't have any problems and when I try to clear my cache none of the buttons work after show history. THEY are all useless and won't light up to use them. I also have not been able to set up zoho as my default email address for all default emails====windows won't let me even though i disabled windows email, I still can't set up zoho.com

When you use the private browsing feature, Firefox does not keep your history after your session. You don't need to clear history manually, you can just close Firefox.
If you're looking for another way to clear you cache, you can use this one:
Open the Options dialog using either:
* orange Firefox button > Options > Options
* Tools menu (if you have the classic menu bar) > Options
Click Advanced, then on the Network mini-tab look for the Cached Web Content section and click the "Clear Now" button.
If you have a large hard drive, this might take a few minutes.
Perhaps, though, we should step back and ask for a more specific description of running wack. What's going on?

HT1695 Ipad will not find wireless networks that it used yesterday, but MacBook Pro still finds and uses these networks.

Our ipad will not find wireless networks that it used yesterday. Our Mac Book Pro finds them and uses them.
we have reset the cable modem and wireless router, turned off the ipad and turned it back on. Turned wireless off and back on.
but it just spins trying to find networks but finds none.
What do do next?

Settings for wireless network connections are actually stored in two separate places on your Mac, so in addition to the correct advice offered by Jolly Giant, you will also need to delete old network listings in KeyChain Access.
Macintosh HD > Applications > Utilities > KeyChain Access
Locate the name of the wireless network that you want to delete and click it to highlight it
Click Delete on your keyboard
It would be a good idea to go ahead and also delete the current connection as well in case it has become corrupted. This will clear out the old settings and when you next connect to the network and enter the password, the new settings will be preserved.

For some reason, my email font is almost unreadable right now. It was fine yeseterday. When I load my go Daddy email on Internet Explorer, it's regular font. On Firefox, I can't read it, it's so tiny. Help!

Hi-
All of the sudden, my font changed on my email. When I check my email on Internet Explorer, it's fine, but on Firefox, it is so tiny I can't read it. It was fine yesterday. I tried deleting cookies and clearing the history, but no look yet. I have all of my bookmarked pages on Firefox, so I really want to be able to use it.
Help!

Reset the page zoom for that domain. See this: <br />
https://support.mozilla.com/en-US/kb/Page+Zoom

My iphone 4s screen is black the sound is working and I know it is on because the back light will light up, but it is black. The reset button also will not work.

My iphone 4S has a black screen. The sounds still works and it will turn on a and off, but the screen is just black. I tried to reset it but the apple sign never shows.

Hey there PDWPDW,
Welcome to Apple Support Communities.
It sounds like you’ve already done quite a bit of troubleshooting in an attempt to resolve the blank black screen issue with your iPhone 4S. Take a look at the articles linked below, the first will walk you through the process of restoring your device from recovery mode and the second provides some additional troubleshooting suggestions that you may not have tried already.
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
Get help with the screen on your iPhone, iPad, or iPod touch - Apple Support
If you see a solid color screen (black, white or blue)
Plug in your device to a power source. If you see the low-battery screen when you plug in, let your device charge for at least 10 minutes (20 minutes for iPad) before using it.
Reset your device while it's plugged in.
If resetting doesn’t fix the issue, restore your device.
If you still see the issue after you restore, contact Apple Support.
Ciao,
-Jason

My iPhone 4 just turned itself off and will not turn back on, won't connect to iTunes either, can anyone help

Please help

Have you tried resetting your phone?
Press and hold the Sleep/Wake button for a few seconds until the red "slide to power off" slider appears, and then slide the slider.
Press and hold the Sleep/Wake button until the Apple logo appears.

My iphone wont turn on but i can still receive calls only the screen stay black and the home and off button wont affect it

I used my house phone to call the iphone to see if it will help and my iphone rang but i couldnt do anything about it. The screen just stayed off and the home and on/off button wont affect it.

Reset the device by pressing and holding the home and power buttons for 15-20 seconds until the white Apple logo appears.

TS3988 Hi both myself and my wife are on the same account so we receive each others contacts and I messages. How can I get my wife a separate I'D but keep her on the account so she can still purchase items on the account thanks Gary Eveling

Hi. Both myself and my wife are on the same account meaning same credit card. The problem with this is we both receive each others contacts and see each others I messages.
How can my wife have a different name so we are separate on such things as contacts and I message but she can still purchase items on the account.
Many thanks
Gary Eveling

You entered your wife's seperate AppleID? Check you can login with the same AppleID here: http://appleid.apple.com/ on a computer.
Some of the photos in that link apply to setting up iCloud on a device from new, not when setting it up later. It won't look the same (the dark gray background) for you as you're setting it up now.

Right now my ipod is set on 'music'. When I push the menu button, it will not go back to the main menu's, but I can still go to all the music and play it.

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