Rim dont support the playbook os

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shouldnt rim actually support their own os? lol

... and then you move to the AppWorld app on your Playbook for purchase.
Easy.
And yes, in the browser it should be more functional, but I fully understand that ON the Playbook, apps should be purchased and installed from AppWorld.
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Is it legal to convert the music files, which I have purchased in recent months, to the mp3 format and burn them on to a CD so that they can be played in non-apple music devices that dont support the M4A format?

Is it legal to convert the music files, which I have purchased in recent months, to the mp3 format and burn them on to a CD so that they can be played in non-apple music devices that dont support the M4A format?

Yes, of course it is legal.
To convert the format, follow one of these documents:
iTunes 11 for Windows: Save a copy of a song in a new file format
iTunes 11 for Mac: Save a copy of a song in a new file format
Also note that you have the option of buying your files in MP3 format in the first place, from Amazon MP3 or other online retailers. MP3 files will work in iTunes as well as virtually every other player, program, and device.

The Playbook great hardware and os made useless by RIM

This is me ranting as I spent £400 on a blackberry playbook great hardware and os is impressive but you cannot do much on it becasue:
To this day the Native SDK is not available.
RIM them seleves have mentioned that they need more apps for the playbook and when IM+ requested approval of their app they are still waiting now close to 3 months.
EA Games are laughing at you, they have developed many games for apple and only three for playbook.
You guys at RIM should be sacked and get people that can do their jobs.
And why are you not clear if the Playbook has GPS, yes or no simple answer.
I used to be a huge Blackberry fan, but I think that they are going down. I cannot recommend this product to anyone which makes me feel like a fool for buying it myselve.
Regards
Tahid (personal content removed)
RIM please sack people in your company for there incompentancies.

grissom, are you saying that RIM is still supporting the Playbook? I had no idea!
Well, I missed out on Betamax. No one in my family ever owned a Tucker. But I'll be able to tell my grandchildren that I once owned a Playbook...

Is it worth porting new apps you launch on BB10 to the Playbook

I've been wondering, and maybe a developer would like to share success or failures, if it is worth publishing any new apps to support the Playbook. When I'm about to push a new app to BB10, I come to the delema of whether it is worth my time to do the lttle extra formating work and working on the listing to publish the app for Playbooks. I'm not sure if anyone on that platform is still downloading or purchasing new apps at this point. Maybe one of the community members can share their experience.
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over 1.5 million sold so there is a chance to make money
My kids and I like to play games on the playbook still. We use it a lot still.
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Amazon support for Playbook....?

Any word on when a full version of Amazon's Kindle software will be available for Playbook? I remember reading quite a while back the Amazon was going to support the Playbook which I assumed meant a full featured version of Kindle software for Playbook. Is this coming? Is it going to come with the OS2.0 release?
It's the only thing standing in the way of the PB being the best tablet on the market in my estimation.

bestbuy.ca had an ad that showed kindle support. Tuesday will be a fun day to see what OS 2 is all about.
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RIM needs to look at the Playbook registration process and followon support

First, this post is NOT about the pros/cons of the Playbook.
Second, it is NOT about the quality of support I received, which was very good.
It's about the Playbook registration and the need for support during or right after that initial registration, as I experienced yesterday. It's a it of a story, but necessary to understand what I went through.
I have a PB-32 I setup last December, and did not need help during the registration. That PB was to goto my wife as I also have an HP Touchpad. Then the 64gb PB went on sale and it was too good to pass up. The 64 was going to my wife and I would get the 32 after setup and transfer of her stuff, some of that process is the subject of other posts.
During the IPL of the 64 where it asked for Country, I ran into communications problems and RIM's page would not load. Others had the same problem, so I believe the site went down for a short while, as it came back an hour later. When that cleared, it asked for the usual info, specifically my Email address. So, since I wanted to put her 64 on her account, and later CHANGE the 32's email to mine, I re-registered her as a new account.
Couldn't do it. Duplicate account exists. So I called general customer support too find out how to change the email registration for the 32 from the wife's to me, so I could register the 64 to her. The automated help line wanted the serial # before anything else. But the s/n on the 64 beside the USB/HDMI ports is unreadable small, and it wasn't up to see it on screen. So, in desperation, I keyed in the 32 s/n. That worked.
Now she could help, but not!
News Flash. YOU CANNOT CHANGE YOUR INITIAL REGISTRATION INFORMATION. Anytime ever, for any reason.
The only way to re-register the PB is to first do a security wipe and start over. Yeah, right. The thing is, the old registration remains in the system, and will not allow you to register another PB as a new registration using the same Email account.
The second dumbest thing I ever heard. If you sell your PB after a wipe, you will not be able to register a new PB with your same email account. If you change ISP and get a new email account, you can't change your PB registration to it either. I ended up registering the 64 to me, and leaving the 32 registered to the wife, not quite right, but acceptable.
IPL of the 64 took over 2 hours!!!!
Next, the 64 kept dropping the WIFI every minute or so for 2 - 3 minutes. The 32 and Touchpad sitting beside it kept motoring on. The WIFI signal strength on the 64 was low, about -87 to -93db, the 32 was about 5 to 10db better, so maybe there's a hardware problem. So I called support again, but this time the 90 day support line. This time I had the 64's s/n so I entered it in prior to getting a human contact. First thing asked for.... the serial number. So why key it in in the first place? Then my name. OK, but he could not find my registration info.
Well maybe it takes over an hour for RIM to post the data, but no, the INITIAL REGISTRATION DOES NOT TRANSFER TO THE 90 DAY SUPPORT DATABASE. Ya gotta register for it separately. Third dumbest thing.
Sensing a bit of desperation in my voice, he offered to register me over the phone, otherwise I got to do it online.
So we continued... next question "What city do you live in?" Toronto, Ontario.
"What country is that in?" Keep in mind RIM is a Canadian company in Kitchener Ontario, about a 2 hour drive from Toronto. My question to him was "What country are you in?" The reply.... "Central America." Yes he had a bit of accent but that's not unusual in this country. You would think that part of the RIM support staff orientation training would include a bit of Canadian and world geography.
Finally the registration is done, but not quite. The system will send me a confirmation email, to which I need to respond before we can continue. Five minutes later, the email is there, and I respond. First thing the confirmation page asks for.... My email address. OK back to the support guy.
Can't find my registration. We waited about 10 minutes and finally, he asked, "what is the problem?" No, my reg did not come up on his screen. I explain the dropout problem, but at that time it was up and running. The fix was to delete all my WIFI profiles (just the 1 here) and reset the PB. Then connect and save the WIFI profile. That did seem to help, as the 64 stayed connected for over an hour before it dropped out for a minute. I'm going to get a new and better WIFI router. I was on the phone for an hour and 10 minutes this time, of which, only 15 minutes was problem definition and solution.
I'm not going to pontificate what RIM needs to do to, but it needs to do something about a user changing his registration data after the fact and needing only the initial registration data to qualify for the 90 days support. And it needs to transfer that registration to the support line real fast, as the IPL and immediate setup are potentially the most problematic.
Oh, and make the serial number large enough to be seen by a 67 yo with glasses.
Done
jgb

Agree it is a pain in the but I know that you can use the same bbid on 2 playbooks.
Be a Shepard and not an iSheep.

Here's a tease from a RIM PM on the status of BB10 for the PlayBook

This is a table scrap of positive news from a RIM Project Manager that something is in the pipes for the PlayBook for sure...when it will arrive is the unknown factor though. The question was: "So hows BB 10 for the PlayBook coming?" The reply says: "My lips are sealed! Good things to come. John" (If you right click on the image below and select view image it will enlarge in the same window in FireFox - most likely IE or Chrome too.)
I mean, we've heard nothing for quite some time officially that BB 10 was coming to the PlayBook. So, to me at least, this states that something is indeed coming to the PlayBook and reinforces that fact. It doesn't say anything else obviously. But reassurance is comforting.

RIM has stated all along that BB10 would be coming to the PlayBook sometime AFTER the launch of the BB10 for the smartphone devices. They've not been silent on that, and John's is just the latest in confirmations.
Thanks, can't wait to have it on the PB!
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We NEED L2TP support on the Playbook VPN client!

The Playbook will never be useful for our company if it doesn't support a VPN client that uses "Layer Two Tunneling Protocol(L2TP)".
We use a standard Microsoft VPN server, configured with "MS-CHAP V2", but we like to use L2TP because it is more secure than PPTP.
When will RIM support this on the Playbook?
I love it when things don't work the way they are supposed to, because then I get to fix them.

I would add a request for L2TP over IPSec. Our institution has over 25000 users and VPN access is important. Android 3.x supports it. Would expect the same from OS v2.0.
Thanks

My experience of Playbook and RIM customer support

On Oct 26, 2012, I purchased BlackBerry 32G Playbook from
The Source. I contacted BlackBerry support on Dec 27, 2012 as I was having problem charging it using the charger that came
with the Playbook. The charging cable connects to charging port on the playbook
very loosely and it doesn’t seem to make good stable contact. After some
troubleshooting over the phone, I was told to ship the Playbook for repair.
I was issued an RMA. The Playbook was sent on
Jan 7, 2013 to Lavergne, TN for repair. I received the playbook on Jan 14, 2013
from Lavergne, TN. It came with no note as what was the problem and how it was
fixed.
On receiving, I soon found out that I still cannot charge
the unit. Called BlackBerry Support again. I was frustrated with same questions
from call center person and she hang up on me. I called them back and it was a
different person. Customer Service representative told me that they cannot see
what repairs if any were done by their facility in Lavergne, TN. I was issued a
new. One more time, the unit was sent back to Lavergne, TN for
repair on Jan 21, 2013. This time, I put a note with Playbook for repair
department to notify me as what was the problem and how it was fixed.
The unit came back from Lavergne, TN on Jan 28, 2013. There
was no note as what was wrong with the unit and how it was fixed. I soon found
out that unit is still not charging. Called the BlackBerry Customer Service
again and I was very frustrated at their sheer inability to fix the problem.
After a very long unpleasant conversation, I was told that they will put a hold
on my credit card and will send me a replacement unit. To avoid being charged,
I need to send my Playbook in 10 business days.
Since I’m out options, I grudging agreed. They couldn’t even tell me if
the replacement unit is going to be a new or refurbished. I was issued new RMA.
I received the replacement Playbook on Jan 30, 2013. Thought
my troubles were over finally. But then I tried my charger to charge the
replacement Playbook and the chargers cable won’t fit into the Playbook. So I
called Customer Service again, this time demanding my money back and they can
have their Playbook back.
So far I tried three BlackBerry chargers and none of them
cannot charge the Playbook. Every time, I called Customer Service, I was told
to troubleshoot the problem myself. A customer service representative that hang
up on me told me to go to any nearby store, borrow a charger from store to see
if my Playbook would charge.
The entire month of the Jan 2013 I didn’t get to use the
Playbook. Since I cannot charge Playbook, I cannot use it at all. I got to use
it for less than 2 months and I spent over $200 for a lemon, a horrible
customer/technical support and very long headaches. I had to take Tylenol after
every call to BlackBerry customer service.

Is your PlayBook in a case by any change? I have a friend who had his in a case. When he tried charging it, the plug would not fit in properly and would not charge. Apparently, the hole cut in the case was just a bit too tight so the plug would not go in all the way. He had to remove it from the case in order to charge it up.

HT204291 I have a MBP 13-inch, Mid 2010 and have just upgraded to mountain lion and am trying to connect it to my apple tv however i dont get the air play icon on my mac i have followed all the advise on support anyone able to help??

I have a MBP 13-inch, Mid 2010 and have just upgraded to mountain lion and am trying to connect it to my apple tv however i dont get the air play icon on my mac i have followed all the advise on support anyone able to help??

stevie, a third party app called airparrot will give you the pretty much the same as mirroring and forks on Macs too old to mirror.

HT5312 yeah i cant set up a rescue email to change my security questions because I dont remember the security questions. i did this a while ago i honestly dont remember. i tried to contact support but they just told me what you just told me. i

I can't answer security questions because I dont remember the security questions. i did this a while ago i honestly dont remember. i tried to contact support but they just told me what you just told me.

We are fellow users here on these forums, you're not talking to iTunes Support nor Apple.
How did you contact Support ? You should be able to contact them in your country via this page and get your questions reset : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312

Does the Playbook support Motorola S10 bluetooth headset?

I have a Motorola S10 bluetooth headset. I am able to pair it with the Playbook. But it never connects to the headset. I see the following message "No services"
Has anyone else tried to pair it with a bluetooth headset?
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My Apps: AppleCatch, StickyNotes, Slidy, Color Picker
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Nop. UT supports hid profile for example, which is about keyboard, mouse, etc. And it has been confirmed by crackberry people. If u google it u will find what profiles are exactly supported NOW.
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Android support on the Playbook

The new OS upgrade is supposed to add Androd support, but how does one actually access the Android apps?

Andriod app are seemless in appworld, some do show a andriod banner on bottom when you swipe from bottom
You can sideload a lot of apps too, but there is no way to get to gogle play on the playbook to install apps from it
There are tons of android app in in app world now, some even say android in their title.
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How to do things Wrong, or the Playbook. A Catharsis.

Dear Blackberry, I want to talk about your little beautiful tablet: The Playbook.
This is a Catharsis, so don't take this personal, it isn't.
I have one, I found it's hardware to be incredible. The OS (2.0) it's also fast and responsive. There are several thing really well done in it: multitasking, gestures, the way to close programs, how to reset, suspend and shutdown, and many, many others.
But it have a problem, you hate your users. You hate them badly, because you don't know them, or ignore them on purpose (not sure yet).
Let's talk about what can go wrong with such a good product, because there are a few levels of wrong.
First wrong: the basic software
Let's jump to OS 2.0 directly, because thinking on a tablet without a native contacts and mail client gives me the chills.
Twitter. Amazing service eh? Even you have several accounts, in different languages and all. But you don't offer a free native twitter client. You have one, for ALL your phones, and it's good. Amazingly, you didn't port it to QNX, so we are all stuck with buying one, or use the web interface. Look at your great tablet, now grab the crappiest droid tablet with at least V2.3 of the OS. In one of those two tablets you have twitter out of the box. Hint: not in yours.
Blackberry Messenger (BBM). Again, amazing service. I think that's the single feature of your products that make you sell about 1M phones in a 40M inhabitants country, mine. Really amazing. So, if you get a Blackberry, you have it, right? No, wrong. Not with the Playbook. And you know what? That makes the Playbook a LOT less appeal to LOTS of people. Apple copied you, and released a messaging application with iOS 5, for idevices only. At the same time them where releasing a tablet with a feature that copied from you (because it's a feature that sells products), you where dumping that feature. I'm wondering if you didn't want to sell tablets, but just show off the fact that you can make one if you want.
Second wrong: connecting to PCs
As far as I've used mildly advanced devices (phones, tablets, even a Palm!) they all connected to my computer as a Massive Storage Device. At least, all of them have the option easily available (with the Palm I had to install a tiny, free, third party program). But not the Playbook. Oh no. It must do it in the most obnoxious way an intelligent (and evil) engineer can create. A virtual USB network adapter? Browse through a virtual shared folder? It's hard to imagine the creative session in which such a devilish idea was devised: “Can you do it more difficult and obscure?” “I can make it connect as a virtual USB network device, but that's too far!” “Do it! mwahahahahaha!”
So, I end up asking myself, Do you hate your users? I see that you are under heavy fire from US tech media, that clearly want you and other players (like Nokia) cold dead. I've read several reviews of your tablet and phones that didn't do justice to neither of them, but you seem to like to offer soft flanks to attacks.
Some times it looks like as YOU don't believe in YOUR OWN platform as to migrate the most basic software, How do you expect third parties to do it? Make all your software (or the most used or otherwise important) available for the Playbook and other developers will follow, no the other way around.
Reading forums and blogs I see some people believe that some of your most bizarre decisions, like the connecting to a PC monstrosity, are based in what CTOs or the like told you for security reasons. Aren't CTOs the ones happily jumping into the BYOD bandwagon because it's cheaper? Those are good clients to please while making all the others curse your ancestors, really a top notch strategic decision.
You know, this era is becoming, in certain aspects, most bottom-up than top-down. Consumer decisions are every year more based in peers than in marketing (with the admirably exception of Apple, which we can discuss other day if you want). And companies aren't in the mood to argue with their userbase, especially if that is more expensive than to let them do what they want (ie. BOYD).
Your users are the ones that uses your devices, not the ones that buys them. That leaves the CTOs and the like as an small subset of users, not the most important. If enough people in the company complains about crappy software and say that they want to use their drois or idevices for free, your CTO it's not going to argue much. And not having a native, preinstalled Twitter client, or having to go through a pain to simply connect the tablet to a PC are the kind of things about which users complain loudly.
Times are changing, so should your bussiness model. Be smart and be quick. Don't be Nokia (Who, by the way now had all their flagship phones gone obsolete in a single press conference by Microsoft. Now MS just needs to delay WP8 a few months to bring Nokia to its knees. A smart move by Nokia, huh?).
Be intelligent Blackberry, sharp your teeth and look what people will want to do with your tablet and phones and make the tablet and phones do that for them. After that, see how you can secure it to CTOs taste, but with user experience fixed in a high standard.
It's a shame to see a giant and innovative company like you struggle against your own incompetence, or the incompetence of a highly positioned moron, not sure about that. It's the same with Nokia, they can't stop shooting their feet.
Do yourself a favor, ask users what they want to do with their tablets, and make your tablets do so.
My apologizes for all the moronic errors with my English, it's not my mother tongue and my proficiency left a lot to be desired.
Greets,
Anibal

First, this forum is a peer to peer support community. While RIM people do look in now and then they don't offer official support here. It's possible some may read your post, though.
I'm going to see if I can address your main concerns:
Twitter: There are several apps available in AppWorld. Personally, I just use the web app supplied and it works just fine. Additionally, you can download Android apps to your Playbook quite easily. My favorite place to get them is from here:
http://goodereader.com/apps/playbook/playbook-android-apps/
BBM: This service requires a BB data plan via a BlackBerry. I bridge my PlayBook to my BlackBerry and can use BBM quite easily (though Groups are not yet supported.)
Connecting to PC: Please download the Desktop Software from www.blackberry.com/desktop
Hopefully, this helps you some. I much prefer my PlayBook over my iPad any day. I have taken the time to research on the Internet and figure out how to convert my own Android apps over to PlayBook and it has given me some extra utilization. It's not hard to do once you get everything set up.
John
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Using a stylus on the PlayBook

Hi
I have a PlayBook with a screen protector that I purchased from Amazon. I recently watched someone using "penultimate", a note taking app, on the iPad (no screen protector). It looked so simple.
I figured I just had to have a note taking app, so I downloaded Scroodle from App World and took my PlayBook to the store to try out a few stylii. I was hugely disappointed with the performance of all of them. I had to apply so much pressure that any attempt to use the app on my PlayBook, for note taking, would be unworkable.
The same stylii worked perfectly on the store's (unprotected) iPad. Absolutely no pressure was necessary at all.
Questions:
a) Is it the screen protector on my PlayBook that is causing the problem?
b) If so, is a screen protector really necessary?
c) If I remove the screen protector, will the stylii work without having to apply any pressure at all (just like on the iPad)?
Thanks
Solved!
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Thanks for the feedback.
... but I'm getting confused. I guess the bottom line is whether removing the screen protector on the PlayBook will give the same experience with a stylus as that enjoyed by iPad users. Some say yes and some say no. It can't be both.
If not, is it the PlayBook at fault (hardware) or the software that is not interpreting the "touch" appropriately? If the latter it would be nice to know whether RIM has any plans to addres the issue.
For that matter, seeing as this is a Blackberry Support Forum, wouldn't it be nice if the people at RIM occassionally scanned the forum and provided some clarity on the issues that are raised here - particularly where the discussion is not one of preferences? In this case, there should be a definitive answer, yes or no.

Rim dont support the playbook os

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