RMA stat

I wonder, what does the RMA status exactly mean and how often is it updated? I sent my V200 to Creative about a week ago. The RMA status shows that Creative received it on the 9th. Yet the test results status is "Waiting for the faulty product to be received".
What does this mean?

mutax2003 wrote:
Hi Jeremy,I am in Canada. The UPS website said my ZM mp3 player was deli'vered to Creative on March 5; however, your website indicated that the mp3 player hasn't been received it yet. Could you have a look into it's Thanks. My RMA # is 5MAR4983, and UPS tracking # is M3340992.Andrew
yeah it was like that for me too. but rest assured they do have it and the status will probably be updated in one or two days.

Similar Messages

RMA stat quest

Hi,
I sent my Zen micro in because it got stuck on the logo screen. I just checked the Stat page and it has Hand for my Zen results. What does that mean?
Thanks

I think the technician just mis-spelled "Hang", meaning the unit is hanging on the start-up screen. We just had the same issue with my wife's Zen Neeon. They will send you another unit eventually.

State of repair having the RMA number

how Can I know the status of the repair lenovo B590
Shipped For warranty service to hassen (Germany)?
I have an RMA number.
Thanks

It appears you bought iPhone 5 in Georgia's gray market. As you are already aware that Apple does not sell iPhones in that country. The iPhone in question was most likely sold by Apple or its Authorized reseller in USA.
Warranty or Out of warranty services for iPhones are provided by Apple only in the country of sale by Apple, USA in your case.
It needs to be presented in any Apple Store in USA for evaluation. They will offer you a refurbished Similar iPhone for a price*.
If you want to change it to iPhone 5S, you need to sell this one on your own and buy a new iPhone of your choice.
Out-of-warranty* cost:
iPhone 5s, iPhone 5c, iPhone 5: $269

Using Multiple Parameters in Select Statement

My goal is to be able to use more than one parameter for the select statement. When I use OR instead of AND it works but with only one parameter. I thought using AND would return any parameter that is listed in the ?Report Based On}. Any ideas why this will not work?
I've created four parameters:
Report Based on (string) Allow Multiple Values (Default Values: Customer, Part Id, and Serial Number)
RMA info by Customer (string)
RMA Info by Part Id (string)
RMA Info by SN (string)
This is my select statement
(if {?Report Based On} = "Customer" then
    {RMA_Information.Customer}LIKE{?RMA info by Customer})
and
(if {?Report Based On} = "Part Id" then
{RMA_Information.Part Id}LIKE{?RMA Info by Part Id})
and
(if {?Report Based On} = "Serial Number" then
{RMA_Information.Serial Number}={?RMA Info by SN })
tx Shirley

Try this...
IF "Customer" IN {?Report Based On} AND
     "Part Id" IN {?Report Based On} AND
     "Serial Number" IN {?Report Based On}
THEN {RMA_Information.Customer}LIKE{?RMA info by Customer} AND
     {RMA_Information.Part Id}LIKE{?RMA Info by Part Id} AND
     {RMA_Information.Serial Number}={?RMA Info by SN}
ELSE
IF "Customer" IN {?Report Based On} AND
     "Part Id" IN {?Report Based On}
THEN {RMA_Information.Customer}LIKE{?RMA info by Customer} AND
     {RMA_Information.Part Id}LIKE{?RMA Info by Part Id}
ELSE
IF "Customer" IN {?Report Based On} AND
     "Serial Number" IN {?Report Based On}
THEN {RMA_Information.Customer}LIKE{?RMA info by Customer} AND
     {RMA_Information.Serial Number}={?RMA Info by SN}
ELSE
IF "Part Id" IN {?Report Based On} AND
     "Serial Number" IN {?Report Based On}
THEN {RMA_Information.Part Id}LIKE{?RMA Info by Part Id} AND
     {RMA_Information.Serial Number}={?RMA Info by SN}
ELSE
IF "Customer" IN {?Report Based On}
THEN {RMA_Information.Customer}LIKE{?RMA info by Customer}
ELSE
IF "Part Id" IN {?Report Based On}
THEN {RMA_Information.Part Id}LIKE{?RMA Info by Part Id}
ELSE
"Serial Number" IN {?Report Based On}
THEN {RMA_Information.Serial Number}={?RMA Info by SN}
HTH,
Jason

Error while Cancel RMA Using API

Hi All,
I was trying to cancel a RMA lines which has the status INVOICE HOLD by using the below script
DECLARE
l_user_id NUMBER;
l_resp_id NUMBER;
l_appl_id NUMBER;
l_header_rec_in oe_order_pub.header_rec_type;
l_line_tbl_in oe_order_pub.line_tbl_type;
l_action_request_tbl_in oe_order_pub.request_tbl_type;
l_header_rec_out oe_order_pub.header_rec_type;
l_line_tbl_out oe_order_pub.line_tbl_type;
l_header_val_rec_out oe_order_pub.header_val_rec_type;
l_header_adj_tbl_out oe_order_pub.header_adj_tbl_type;
l_header_adj_val_tbl_out oe_order_pub.header_adj_val_tbl_type;
l_header_price_att_tbl_out oe_order_pub.header_price_att_tbl_type;
l_header_adj_att_tbl_out oe_order_pub.header_adj_att_tbl_type;
l_header_adj_assoc_tbl_out oe_order_pub.header_adj_assoc_tbl_type;
l_header_scredit_tbl_out oe_order_pub.header_scredit_tbl_type;
l_header_scredit_val_tbl_out oe_order_pub.header_scredit_val_tbl_type;
l_line_val_tbl_out oe_order_pub.line_val_tbl_type;
l_line_adj_tbl_out oe_order_pub.line_adj_tbl_type;
l_line_adj_val_tbl_out oe_order_pub.line_adj_val_tbl_type;
l_line_price_att_tbl_out oe_order_pub.line_price_att_tbl_type;
l_line_adj_att_tbl_out oe_order_pub.line_adj_att_tbl_type;
l_line_adj_assoc_tbl_out oe_order_pub.line_adj_assoc_tbl_type;
l_line_scredit_tbl_out oe_order_pub.line_scredit_tbl_type;
l_line_scredit_val_tbl_out oe_order_pub.line_scredit_val_tbl_type;
l_lot_serial_tbl_out oe_order_pub.lot_serial_tbl_type;
l_lot_serial_val_tbl_out oe_order_pub.lot_serial_val_tbl_type;
l_action_request_tbl_out oe_order_pub.request_tbl_type;
l_chr_program_unit_name VARCHAR2 (100);
l_chr_ret_status VARCHAR2 (1000) := NULL;
l_msg_count NUMBER := 0;
l_msg_data VARCHAR2 (2000);
l_num_api_version NUMBER := 1.0;
CURSOR c_so_details IS
SELECT oh.order_number, ol.
FROM oe_order_lines_all ol, oe_order_headers_all oh
WHERE oh.header_id = ol.header_id
AND oh.org_id = ol.org_id
AND NVL (ol.cancelled_flag,'N') = 'N'
AND oh.order_number = '90015792'
AND ol.line_number in (1,2)
AND ol.shipment_number = 1
AND ol.flow_status_code = 'INVOICE_HOLD';
BEGIN
SELECT user_id
INTO l_user_id
FROM fnd_user
WHERE user_name = 'CSK_C1';
SELECT responsibility_id, application_id
INTO l_resp_id, l_appl_id
FROM fnd_responsibility_vl
WHERE responsibility_name = 'Order Management Super User';
fnd_global.apps_initialize (l_user_id, l_resp_id, l_appl_id);
FOR iso_rec IN c_so_details LOOP
l_line_tbl_in (1) := oe_order_pub.g_miss_line_rec;
l_line_tbl_in (1).line_id := iso_rec.line_id;
l_line_tbl_in (1).ordered_quantity := 0;
l_line_tbl_in (1).change_reason := 'Admin Error';
l_line_tbl_in (1).change_comments := 'CANCEL ORDER';
l_line_tbl_in (1).operation := oe_globals.g_opr_update;
oe_msg_pub.delete_msg;
mo_global.init;
mo_global.set_policy_context ('S', iso_rec.org_id);
oe_order_pub.process_order
*(p_api_version_number => l_num_api_version,*
p_init_msg_list => fnd_api.g_false,
p_return_values => fnd_api.g_false,
p_action_commit => fnd_api.g_false,
p_header_rec => l_header_rec_in,
p_action_request_tbl => l_action_request_tbl_in,
p_line_tbl => l_line_tbl_in,
x_header_rec => l_header_rec_out,
x_header_val_rec => l_header_val_rec_out,
x_header_adj_tbl => l_header_adj_tbl_out,
x_header_adj_val_tbl => l_header_adj_val_tbl_out,
x_header_price_att_tbl => l_header_price_att_tbl_out,
x_header_adj_att_tbl => l_header_adj_att_tbl_out,
x_header_adj_assoc_tbl => l_header_adj_assoc_tbl_out,
x_header_scredit_tbl => l_header_scredit_tbl_out,
x_header_scredit_val_tbl=> l_header_scredit_val_tbl_out,
x_line_tbl => l_line_tbl_out,
x_line_val_tbl => l_line_val_tbl_out,
x_line_adj_tbl => l_line_adj_tbl_out,
x_line_adj_val_tbl => l_line_adj_val_tbl_out,
x_line_price_att_tbl => l_line_price_att_tbl_out,
x_line_adj_att_tbl => l_line_adj_att_tbl_out,
x_line_adj_assoc_tbl => l_line_adj_assoc_tbl_out,
x_line_scredit_tbl => l_line_scredit_tbl_out,
x_line_scredit_val_tbl => l_line_scredit_val_tbl_out,
x_lot_serial_tbl => l_lot_serial_tbl_out,
x_lot_serial_val_tbl => l_lot_serial_val_tbl_out,
x_action_request_tbl => l_action_request_tbl_out,
x_return_status => l_chr_ret_status,
x_msg_count => l_msg_count,
x_msg_data => l_msg_data);
l_msg_data := NULL;
IF l_chr_ret_status <> 'S' THEN
FOR iindx IN 1 .. l_msg_count LOOP
l_msg_data := l_msg_data|| '.' ||oe_msg_pub.get (iindx);
END LOOP;
END IF;
DBMS_OUTPUT.ENABLE (10000);
DBMS_OUTPUT.put_line ('Sales Order => '||iso_rec.order_number||' - Line Number => '||iso_rec.line_number||' - Shipment Number => '||iso_rec.shipment_number||' Having Line ID=> '||iso_rec.line_id||' Cancelled Successfully' );
DBMS_OUTPUT.put_line ('Return Status: '|| l_chr_ret_status);
DBMS_OUTPUT.put_line ('Error Message: '|| l_msg_data);
END LOOP;
END;
but the ouput is*
Sales Order => 90015792 - Line Number => 1 - Shipment Number => 1 Having Line ID=> 3269602 Cancelled Successfully
Return Status: U
Error Message: .FND
Sales Order => 90015792 - Line Number => 2 - Shipment Number => 1 Having Line ID=> 3269603 Cancelled Successfully
Return Status: U
Error Message: .FND
also the lines still remain INVOICE HOLD
Could anyone help me on this .
I want cancel this order by today please suggest.
Thanks in advance
CSK.

Hi Kesava,
I notice that in the package you used the application user_name=CHUNDUK calls the API pa_project_pub.create_project.
I wonder if you used chunduk as database user to execute the package Or you used APPS to execute the package?
The APi document states that it is a requirement to create a db username as the same name with the application username.
I have been running the problem to execute API 's delete project and try to figure what could be my problem.
TIA

Issues when installing Windows XP on a PXI-8108 with a Solid State HDD

Hi,
I have been assisting a client with installing Windows XP onto a PXI-8108 controller. They have replaced the default HDD with a solid-state HD.
We have attempted to run the System Recovery CD. The recovery part works fine, ie. you select Acronis, it unzips all the files to C drive.
However when it gets up to the bit where Win XP Setup starts (after rebooting once the Recovery section completes), we have issues.
It can't find files, ie. dmconfig.dll, gm.dls, etc on the Win XP CD. When it tries to find mfc40u.dll, it came up with an error:
"The file Setup placed on your hard drive is not a valid Win XP System image. If you are installing from a CD, there may be a problem with the Windows XP CD."
We have tried two different recovery CDs, and we even tried just a plain Win XP CD. All had similar issues.
We have tried different SATA settings in the BIOS - both IDE AND AHCI.
It may just be that we have a faulty SSD, however it seemed to work ok when we had it connected to the PXI via USB (with the default HDD still in place). I was able to run diskcheck, which did not bring up any errors. Disk Management showed things were healthy.
So what I would like to know, is if there is any issue with a PXI-8108, and SSDs? We have successfully performed this operation a few months back using the same brand of SDD, but with a PXI-8104.
Any suggestions would be much appreciated!
Christopher Farmer
Certified LabVIEW Architect
Certified TestStand Developer
http://wiredinsoftware.com.au

This is more than likely a failing disk. SSDs don't always report failures in the same way as a rotating drive. Also, the tools that are helpful with diagnosing rotating drive failures don't always work with SSDs.
From the thread, it sounds like you have another system with this same SSD and it is working properly. Does that system have the same PXI Controller and Chassis?
I have seen these types of errors if the media for the OS installation is corrupt, but it sounds like you have tried different CDs.
I realize you have limited access to this drive, but here are my recommendations:
1) Put the failing SSD in a different system (desktop is preferable), and install a base version of XP. If this fails, RMA the drive, they normally have 3-5 warranties.
2) Run Crystal Mark Info and check for SMART failures:
http://crystalmark.info/software/CrystalDiskInfo/index-e.html
3) You can securely erase the SSD, which is not for the faint of heart. This will restore the drive to a new condition. If the drive has a bad cell which is causing data corruption during the OS install, securely erasing the drive will hopefully cause the firmware to map out the bad areas. This is a good tutorial, just ignore that fact that it is targeted at Intel drives.
http://www.iishacks.com/2009/06/30/how-to-secure-erase-reset-an-intel-solid-state-drive-ssd/
I hope this helps out,
Regards,
Andrew Mierau
Project Engineer - Servers & RAID Storage
National Instruments

[P6N SLI Platinum] black screen NO BOOT after D-bracket replug [RMA-SOLVED]

Quick setup specs;
P6N SLI Platinum
E6600 (box/stock 2400mhz basic)
2x 1Gb DDR2 6400 Gskill HZ
Sapphire ATI X1600Pro (PCI-e basic)
Aerocool Zero DBA 620W
(2 HDs sata, 2 Hds pata, 2 optical pata at first -all OK at first, disconnected after, so irrelevant here ,( )
(XP Pro clean new install from start)
I tried to check the forum old posts before trying to write that new one, but could not find any really related totally adequate posts so far (or i missed them, sorry if so, then -?). I could already find very useful informations on first aid usual 'rebooting' procedures to follow with minimum new boot configurations, d-bracket new LED signals etc. But so far no luck, all same, nothing better, nothing cured here for the stuation here. ,(( Also excuse my english if not perfect, i am not english either. ,(
VERY bad & sad problem here... ,(((( :
All was working perfectly great during 5 days.. the P6N SLI platinum install went GREAT initially (as normal, not a first pc built, all normally happening, so far so good, etc).... all hardwares compatible together at first (dedicated ATX 'full' 8x8 pins connector too for the cpu only for ex -all working perfect at first try. quick tensions 5V/12V under msi dual core control tool perfect too etc), was great easy going/ great strong ultra-stability feeling on the hardware side.. i was just now concentrating on the software side (no special BIOS tweaks even attempted so far, all on basics-normal e6600/ddr2 auto-settings, apart at the end ddr2 quick test -when problem occured- on 450(900?)Mhz at 2.1V, far far easy under its possible specs max anyway.. and had been working perfect for 3 days with that little ddr2 boost try -no time for special bios further tweakings now, etc), reinstalling and transfering/reorganizing slowly my necessary files/hds/softwares from old to new setup, no oc, nothing special tempted (i was planning oc, new cpu more suited fan/silver6 etc only for the end..), LAN file sharing setup done, Realtek audio setup test done, etc ; installation had been so far one of the quickest and problem free ever... explaining maybe also my fatal lack of cautioun for just (too much) 3 sec in the end after 5/- days of perfect working new ring going on.. ,((( :
At first, i also tried to immediately install the D-Bracket too to check possible hardware install problems -very useful feature i of course thought too..and wanted to try too, "in case of"..- (installing it from quick reading of the printed manual..with no colour pic coding inside..and quick error coming from there thereafter with an initial mismatch usb/jbd1 inverted plugs connections.. *both* having the exact same pins numbers and dispositions, beeing side by side on mainboard layout.. and so able to connect both headers indifferently.. so i did not see it immediately (( .. and no way to see it otherwise as such, anyway.. ,( ), just to be sure all was ok. I noticed that LED were of course, never lightning (not normal).. but as EVERYTHING else was working fine (GLAN, sound, etc etc).. i did not bother more than that -- error checking not necessary.
Till that fatal clumsy day i wanted suddenly to.. check the D-bracket too. ((((
All was working well, XP pro opened for hours as usual etc..
i had not yet totally finished to install the motherboard in the pc-case (always on desk, free in sight..)... so i could always see the connections on it. ... and i noticed that ... the colour headers codes were NOT matching (usb=yellow..).. i had just stupidly initially badly connected the D-Bracket jdb1/usb adjacent plugs (inverting them), so... And still, all had ever worked perfect.. except the D-Bracket, of course, was sending back no lights then, obviously.. so i did the fatal error.. confident all was stable enough and strong if even that initial plug error had had no consequences at all.. i did the fatal bad move to try to UNPLUG the D-Bracket connectors and put them back in right orders WITHOUT switching OFF the power supply so... like an hot USB plug, sort of, in a way. fatal error.. :( :( :(
As soon as i began to remove the usb/jdb1 connectors and put them back in normal order... the system suddenly SHUT DOWN ... no special bad noise, no special smell.. just sudden SHUT DOWN.
From there.. impossible ever to boot back again the so far perfectly working machine (((((((((((( , always same till now :
i switch on the power supply.. orange led appears on motherboard (ok)... i switch on the motherboard.. green led on motherboard appears (ok)... CPU fan begins (ok), video fan begins (ok) .... and... NOTHING.. total black video screen. no more even possibility to see the BIOS. :( total dead startup .. and the fans are going on eternally, blocked eternally in that inital startup with leds on too (no sudden shut down after a few seconds.. just.. nothing)... :(
Suprem irony.. the D-bracket LED seems to 'work' now.. "of course". Just the PC no more booting at all ^. Only thing is that only green LEDs are appearing, no red ones... simply the sequence, from start and never changing :
1. GREEN 2. GREEN
3. GREEN 4. (---) (not red, just nothing -?)
If i look in manual, it means "Testing RTC (real time clock)". I don't know exactly what it means *here*, but sounds to me it is the most basic initial first BIOS checking.. and BIOS can't be reached for even that so ; BIOS fried???? :( :(
I tried every 'standard' things recommanded usually here in older posts, for new boots recovery attempts thereafter in such 'boot errors' situations (clear cmos button pushed in every possible ways -quick, long, quick etc..-, removing little by little everything but the very minimal least energy taxing setup; keyboard, cpu, video, motherboard; 1 ddr2 nearest cpu slot.. point).. NOTHING. Worst, i tried to boot with one of those elements missing.. exact same D-Bracket lightning from start to.. eternally (123 GREEN 4-nothing). Even tried to remove the little (cmos?) KTS lithium battery for a few hours -that could work sometimes with the old already ultra-sensitive amd/nforce2 chipset bioses problems, so i tried there too-?-; same 3 green lights and fans running and nothing else happening from there.. ((
Always the same; total dead boot as above. black screen. no possible access to even bios panel. ,(((
So my desperate questions, now: of course, the origin is obvious here; all happened "by my fault" when i tried 'too quickly' to 'hot-plugging' replace correctly the D-BRACKET plugs *without* switching off the power supply... all shut down suddenly when i put back correctly the usb& jdb1 headers... :( ;
- do you think there could be any possible last HOPES to recover the situation that i had missed (a well known situation in such d-bracket handling 'common' (?) connection error, a simple trick to try i had missed ??)
- do you think i FRIED something in the process on the motherboard ?? :( :(
- do you think it is 'only' the BIOS (fried????) ?? :( :(
- do you think i could have fried a specifical external key component in the process (not necessarily motherboard) : ddr2 modules, cpu, video card????? :( :(
- is my only solution is to send the motherboard to RMA (no other ways now) ???
please, don't hesitate to give me any possible hints to try to avoid the RMA process.
can i avoid it, right now?
is that possible to fry an whole board just with such a D-Bracket 'hot plug switch' (on a so far perfectly working -light- setup - no oc, little video card, etc) ???? :( :(
That is the only C2D Intel/ddr2 motherboard i have here around. No possibility to test elements by elements for precise error checking (cpu, ddr2 modules, video card or powersupply).
Only things i could check so far are;
- the power supply (aerocool 620W zeroDBA) ;
i tested it back on my old amd xp-m nforce2 setup.. always working apparently. NOT 'fried' so, apparently. but no way of course to test for exemple the special 8x8 (or 8x4) Intel ATX cpu connector on old xp-m motherboard. But power supply NOt fried at least, apparently -?
- the video card.
no way for me to really test the pci-e card on other motherboard around but.. i tried a very old PCI VGA card.. that one works on old setup.. and on P6N, no effect, doesn't improve the situation. So, not sure the new pci-e video card isn't fried.. but a new video card doesn't correct the dead boot problem.. (
No way for me to test the ddr2 or CPU directly though.
Do you think DDR2 or CPU could have been fried in the process too ???
or just, as i fear anyway, 'simply', the motherboard BIOS fried -??? :-(
Really, thx for any suggestions..
if there could be an 'hidden' trick i did not try yet to try to recover the (initially working perfectly!!! (( ) setup, WITHOUT engaging the motherboard RMA process (at least 2 or 3 weeks lost here to wait the return..online store etc..)....
please, suggest me.. ,((
i am *really* very sad of that stupid clumsy idea to want to 'enable' the D-Bracket.. all was working great so far.. and i lost all with just that stupid idea to try an hot plug bracket reconnection without switching off the power supply it seems.. can it be possible,sigh?? all seemed so stable before that, that i.. just lost my usual cautious just 3 sec too long it seems... :-(
Thanks in advance
hoping post not too long too, but i tried to expose the situation as precisely as possible; first time i ever had such a problem with a motherboard/system install.. that is quiet ironical knowing it was also the best and quickest/easiest easy going new built i ever had so far too.. till then ,( .. and all came from the 'helper' d-bracket 'luxury second hand possible boot helper diagnostic tool' checking in the end too, here.. really hoping i can avoid an RMA process.. and no other hardware elements (apart the motherboard?) could have been damaged in the process ? ,(((

hi, thx a lot for the quick answer. sorry for the length indeed (i did not know exactly how to describe the situation.. without omitting any later possibly important details).
Alas, i already tried that many times in following interesting asnwers on similar problems in old posts here; did NOTHING. ,(
But after your post, i tried it again, and removed for the remaining *hours* (6/8h?) the cmos battery as suggested again *too* so -pushed again the clear cmos button etc when battery out, then when in again, then replugging the powersupply etc; NOTHING better alas too. always same, no boot, black screen, no bios. ,(
Problem always the same, to sum up, for clarity:
power supply on => orange motherboard led is lightning up, motherboard on => green motherboard led is lightning up, cpu/video/case fans are working up as normal and.. that's all. nothing else forever. black screen. no signal. not a single chance to get again the bios setup screen.
another detail i omitted, maybe; keyboard lights are all lightnng up too.. and stay blocked in that state too. tested with 2 different keyboards, same. to shut down the leds, fans etc, only one solution, shut down the power supply button directly, at that stage.
right now, i test on barebone minimal system as recommanded too;
cpu, 1 dimm (closest cpu slot), video, keyboard. all rest disconnected.
i of course tried to reset the cmos with the 'magical red button' many times before, with power supply cable plugged out, pushed the button trying almost every possible way so far (quick, long, long sequences, short sequences etc etc)... changed NOTHING so far -is that thing working?? ,(. and right now, same after hours with cmos battery removed too. ,(
the d-bracket leds are always (now it is correctly plugged..) :
123 GREEN 4 (nothing)
"Testing RTC (real time clock)"
another 'interesting' detail is that; those leds are appearing IMMEDIATELY after the motherboard is switched on, from start (green led appearing on P6N). and it is staying as such till the end. nothing else. i tried to connect also the case speaker ; no bips, no sound signals at all too.
I also remind the system was WORKING like a dream during 5 days *before* i had that sudden TOTAL boot problem.... AND i touched almost nothing in the bios too all along, for initial security reasons too.. (i was concentrating on the software installs anyway right now, NOT on the oc side..). The ddr2 quick little change i did was also the ONLY change i tempted to simply test quickly some setting i already saw working without problem with that P6N and that kind of ram.. and it was working without problem so far too, so.. all the time idem. And it had been perfectly working for 3 days as such untouched from there; no problems at all (those memory modules have been seen on that motherboard largely at those specs, why i did that quick test anyway.. far under their possible max -micron chips). it was even working so well i forgot to put the setting back as default after that quick ram test.. so much it was stable too (even if i had not time to do real memtest test on that one - i did for many hours with the initial automatical default settings too, to check the ram quality, was perfect for many hours, so ok too, no bad ram initially too-; was so stable for all my XP software installs operations etc.. that i forgot it thereafter, to be true..why it stayed like that till that moment (incidently).. but i preferred to mention it 'just in case' though, yes. i also did not push at all the dimm voltages in the process, it was always far inside the specs at 2.05V to be exact -usual for that ram too up to those numbers easy for it. i did not push the ram voltages either so..).
The problem ONLY appears when i wanted to unplug the *initially* badly connected D-bracket headers so (inverted headers.. but that caused NO problems either so far too for the system stability.. only the LEDs were of course not working so far..) : i did the error to NOT switch off the power supply. :(
*then* immediately the system shut down... and above situation appeared. ,(
BUT all was working perfect before.. ram setting included so. ,((
So my simple questions now too ;
- do you know what means *exactly* the d-bracket message 'Testing RTC" (123 GREEN, 4 nothing).. initial bios problem, isn't it?? other ways to recover it now?? ,((
- is it a WELL KNOWN PROBLEM when we try to disconnect and replug too hastily the d-bracket headers without switching off the power supply (*my* main erorr here, it seems :( :( ) ????
... and of course, do you think it could have *fried* another key component (cpu, ram -?? why i reminded the setting, just in case-?-, video card? .. ) with that d-bracket initial disconnection error ... ,(
as i said, i have no secondary c2d/ddr2 motherboard here : no way to test the cpu and ddr2 modules on another motherboard to be sure too here. :( i absolutely can't know if they have been damaged or not, here.. :( :(
any other idea for the motherboard itself though ??? ,(
once again, thx a lot for any suggestions and precisions on that problem (is that a COMMON well known problem with the d-bracket, when we unplug and replug it without extrem care like i did -my main inattention error it seems.. mainly because all was so stable before too.. ((( - without shutting down the power supply/system FIRST ???? can it be possible 'only' that shut down all the system??? (( )
thx in advance again +

RMA'ing GPU due to leaking fans

I have two R9 280X Gaming cards that are suffering from leaking fans and noisy bearings. As far as I know (see quote below from MSI employee) this is a well known issue and the solution seems to be to RMA them to MSI for replacement.
However that's proving to be easier said than done. The UK version of the MSI RMA page is contradictory as to what you can or cannot RMA direct to MSI and when attempting to register the cards the text of the page is in English (as you'd expect) but the buttons are in what appears to be Chinese (not very useful). (screenshot available if you think I'm making it up)
Quote
What is the issue?
Some cards manufactured pre-January are experiencing oil leakage from the fans.
How is this caused?
Oil leaks from the fans hub when the fans are spinning at 100% over a long period of time under high heat conditions.
Why is this happening?
We have seen a huge spike in sales numbers since late November when the BitCoin-Cryptocurrency mining craze started to kick off. Thus, customers have been using our R9 Series of GAMING Graphics Cards since mid-December to mine coins over a 24-HR, 7 days a week period which these cards are not designed for.
The details...
Basically our cards are designed mainly for one thing.. gaming (the clue's in the name). They are not intended for use under "industrial" load conditions where they would be needed to run flat-out continuously day after day, week after week with potential high heat levels.
MSI HQ have been working on the fix since late December to make some changes to our Twin Frozr coolers to stop this from happening. At the centre of the fan there is a 3mm gap inside where a specially made gel is inserted to keep our fans running smoothly and quietly to give you the award-winning silent conditions during idle and gaming modes you have seen and/or heard about. MSI has since reduced this to 2mm. This doesn't sound much but has in fact solved one of the issues whereby there was extra space for air to squeeze inside the area alongside the gel to cause tiny air bubbles that (while at 100% fan load for a long period of time) forces the gel to leak out onto the fan shroud and surrounding area.
The final issue that was fixed was simply not to put as much gel inside the fans core. We intentionally put more gel into this area during production to ensure your cards would continue to run smoothly and that durability would never decrease. Sadly our good intentions came back to hurt us since many customers are using R9 Graphics Cards (and R7) to mine for coins jumping quickly onto the Cryptocurrency bandwagon. Our cards we're not designed for this. Under normal gaming conditions this would not happen (rare cases it may). MSI HQ wanted (yet again) to improve our award-winning Twin Frozr coolers further by solving any and all reliability questions of the running of our fans... hence more gel.
Unlike our competitors, our bearing is made from a special ring made from a mixture of pressed cooper shavings and oil – This unique design avoids the need of ball bearings so the fan can run quieter.
Those customers with Graphics Cards pre-January that are worrying about oil leaking in the future causing harm to the fans.. don't worry. The oil leaking is from the fans hub and not from the bearing, thus will not impact the lifetime running of the fans.
Is it safe?
Yes. The gel which has since turned into an oil like substance during high heat conditions will not harm you, nor your surrounding components in your PC. This gel is harmless, it is non-conductive and will not harm components on the motherboard – The gel is designed to work up to 140C so it will not burn out.
What do I do now?
As mentioned, HQ knows about the problems you have been experiencing and recommends you RMA your Graphics Card to our RMA centre for a replacement card with the new fixes.
Can you not just send some replacement fans or coolers?
No. While there are 0 issues with the PCB's, we cannot send you replacement fans and/or Twin Frozr coolers to do it yourself. One reason is we want to ensure you do not damage the PCB or cooler during installation (and thus voiding your warranty), but another reason is due to how we design the Twin Frozr coolers. You may not know this, but unlike many of our competitors who simply use the same cooler for every batch of cards, we engineer our coolers differently per each graphics card to ensure each cooler we place onto each GPU can handle the thermals produced from that very GPU since every GPU is different (silicone lottery).
We are very sorry if you have been affected by this issue. We hold our hands up, however we did have good intentions. Please RMA the Graphics Card back to us for a swift replacement.
Can anyone tell me how to send my cards back to MSI for replacements without learning Chinese and/or jumping through hoops? TIA.

you can't send the card directly to MSI for Europe, but via reseller/place of purchase.
if you need more infornation you can ask MSI here about it:
Quote from: Svet on 08-June-14, 00:33:20
>>How to contact MSI.<<
or to ask your reseller.
we can't help more than this
Quote
It categorically states that customers experiencing issues with leaking fans should send the cards back to MSI directly.
That's all I'm trying to do.
If you are in Europe, you can't do this

Can i install samsung 850 pro 1 tb solid state drive in my "macbook pro 2012 mid".

Hi, anyone know. can i install samsung 850 pro 1 tb solid state drive in my "macbook pro 2012 mid". any compatibility issues?

"In addition to TRIM, I just stumbled on this discussion. One of the posters is having some odd difficulties with that combination."
Yup and that's why I've avoided any 3rd party SSDs.
I only deal with:
http://eshop.macsales.com/shop/SSD/OWC
I've done 6 so far and no problems at all; formatting, installing nothing. Total no brainer. I did have a small formatting problem on my last one but I called them and solved the problem before the guy got on the phone. He immediately offered a return sticker (RMA) but I didn't need it and the MBP is running fine.

How does RMA work

Hi !!
I'm about to buy a ZEN Vision:M but i'm worried about possible RMA problems.
Some reviews i've read say some units have had HDD or battery issues that required RMA.
I'm from Argentina but i'm going to buy the player in the US as it is not being sold in my country yet.
How does the RMA process work !? Would i need to send the player back to the states ?!
Thanks

Yes, if you are using us.creative.com to buy the product and emailing them for support, they will give you an address to ship it to. I dont know exactly where it is (havent done it yet), but I believe you will need to pay for shipping TO the location.
Contact them and see what they say, It may have changed since I checked last.

How to stop RMA'ing and get a NEW device?

I just got my laptop another RMA for service due another major hardware failure. This will be the third RMA since I purchased it in May of last year.
I am active duty military and basically live out of my luggage/in hotels/on my laptop due to having a job that requires over 50% of the time traveling. I am a prior MSI customer (this laptop replaced my old MSI) and feel like I have a lemon.
I can't complete the rest of my college course, can't stream to my followers on Twitch.tv, and can't even Skype my family anymore due to having to wait a few more weeks to get my device back.
In my opinion, I think it would be best to reach out to a manager or someone at MSI and have them understand that I am not their typical gamer/user and request a completely new device.

Quote from: Mooha182 on 14-January-15, 09:40:10
I just got my laptop another RMA for service due another major hardware failure. This will be the third RMA since I purchased it in May of last year.
I am active duty military and basically live out of my luggage/in hotels/on my laptop due to having a job that requires over 50% of the time traveling. I am a prior MSI customer (this laptop replaced my old MSI) and feel like I have a lemon.
I can't complete the rest of my college course, can't stream to my followers on Twitch.tv, and can't even Skype my family anymore due to having to wait a few more weeks to get my device back.
In my opinion, I think it would be best to reach out to a manager or someone at MSI and have them understand that I am not their typical gamer/user and request a completely new device.
if oyu just bought laptop recently then store is quilty to let you have re-placement within a limited time idk limit it's diffirent per country but in sweden you can have laptop re-placed to new one within 2 weeks and if you havent you wil only be allowed to have it sent to repair and if that wont solve it or new issue comes up and you send it off 2nd time and a 3rd problem comes and you dont want to rma it again then here in sweden law states your allowed to have laptop re-turned completely have have money back so you can either buy new one from same store or buy new one some where else.
I had to RMA my GS70 once then it returned but it had gpu issue and i had to RMA it shortly again after it got back but then a friend helped me to get store to buy it back by cancelling the bill and then i could buy new one from more trusted and bigger company which now i have had 2nd GS70 without any issue so i had simply more bad luck with other one while this one is more lucky

How can I get a RMA Number?

I live in state collage and my iphone 5 is broken. I would like to send it to repair so how can I get a RMA number?

You can contact Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
http://www.apple.com/contact/
From the link on the bottom righthand side of every page in the forum and most (I did not check all)
pages on Apple.com

Running an RMA in 9.5.1

I am trying to create a PDF in an Enterprise scenario with the following criteria:
all users are non-admin's and unable to install new applications.
70% of the desktops only have IE, and therefore the only flash plugin available is the Active X plugin.
~30% of the desktops also have firefox, and there the NPAPI flash plugin.
desktops are running Reader 9.5.1 (with decoupled flash), and 10.1.3 (with authplay still packaged).
I need to distribute a PDF with embedded flash media that will run on all these machines. This document CANNOT prompt the users to install a flash plugin, or other multimedia plugin, or the business sponsors will not allow the document to be distributed. My problem is for the group of users who are running only IE and have Reader 9.5.1 installed. These users will not be able to run an RMA, so I will need to launch the media as a Legacy Media object.
The solution I am pursuing is to check if an RMA can run, and if so launch that. If the RMA will not run, then I would want to launch the legacy media object. I would preferably like to check if the legacy media will run successfully as well and give users a friendly message letting them know they are missing the media content.
Unfortunately all my attempts to this point to check for the existence of the RMA in 9.5.1 result in the user being prompted to download flash, and any checks for the legacy media object result in the user recieving a security prompt to trust the document. My questions are as follows:
is there any way to check if an RMA will run in 9.5.1 without prompting the user to download flash?
is there any way to check if a legacy media object will run in 9.5.1 without giving the user a security prompt?
is there any way that I can avoid packaging the swf content into the document separately for both RMA and Legacy to reduce document size??
Any answers or other ideas on potential approaches would be greatly appreciated.

Bill Floyd Jr wrote:
Thanks for clarifying Dave, ...
No clarification at all. Please excuse my nit-pickyness, but in contrast to Dave's statement both AdobeReader 9 (9.5.0) and X use built-in FlashPlayers, not the ones used in the Web browser to be downloaded separately. Thus, you will not be prompted for downloading the player when opening a RMA in AdobeReader. They will work in Win and OSX versions of the Reader but not in the Linux version. For the latter (9.5.1), downloading the web bowser plugin will not help as Flash isn't supported any more.
Just to prove it I downloaded https://www.adobe.com/swf/software/flash/about/flashAbout_info_small.swf
If embedded as a RMA into PDF and opened in the most recent Reader 9 downloadable for Windows (9.5.0), it displays:
Version Information
You have version
10,3,183,18 installed
and when opened directly in Firefox I get
Version Information
You have version
11,1,102,63 installed
That is, two different FlashPlayer (major-) versions.

My daq card PCI6025e' digital ports PA,PB,PC are in high state and cannot be changed even in MAX 2.1 testing panel and continuously output 5 volts even set for output.

my digital ports PA,PB,PC are in high state and cannot be set low even if it is set for outputs.
Thanks

The MAX utility is the closest to the driver level and will eliminate software configuration as a possible issue. Please disconnect anything that you have connected to the DIO lines.
Use the MAX test panel for your DIO lines, configure them as outputs, and set them to a low state. Use a multimeter (DMM) to observe the line state. If it is still high then you may have a problem with your hardware. If this is the case, I advise calling National Instruments support and investigate a possible RMA (repair).
Best Regards,
Justin Britten
Applications Engineer
National Instruments

[svn:osmf:] 13028: Fix bug where NetStream would continue playback upon completion ( due to our not handling the new STOPPED state).

Revision: 13028
Revision: 13028
Author:   [email protected]
Date:     2009-12-16 18:10:28 -0800 (Wed, 16 Dec 2009)
Log Message:
Fix bug where NetStream would continue playback upon completion (due to our not handling the new STOPPED state). Injection from trait refactoring.
Modified Paths:
    osmf/trunk/framework/MediaFramework/org/osmf/net/NetStreamPlayTrait.as

My daughter has had her Razr for about 9 months now. About two weeks ago she picked up her phone in the morning on her way to school when she noticed two cracks, both starting at the camera lens. One goes completely to the bottom and the other goes sharply to the side. She has never dropped it and me and my husband went over it with a fine tooth comb. We looked under a magnifying glass and could no find any reason for the glass to crack. Not one ding, scratch or bang. Our daughter really takes good care of her stuff, but we still wanted to make sure before we sent it in for repairs. Well we did and we got a reply from Motorola with a picture of the cracks saying this was customer abuse and that it is not covered under warranty. Even though they did not find any physical damage to back it up. Well I e-mailed them back and told them I did a little research and found pages of people having the same problems. Well I did not hear from them until I received a notice from Fed Ex that they were sending the phone back. NOT FIXED!!! I went to look up why and guess what there is no case open any more for the phone. It has been wiped clean. I put in the RMA # it comes back not found, I put in the ID #, the SN# and all comes back not found. Yet a day earlier all the info was there. I know there is a lot more people like me and all of you, but they just don't want to be bothered so they pay to have it fix, just to have it do it again. Unless they have found the problem and only fixing it on a customer pay only set up. I am furious and will not be recommending this phone to anyone. And to think I was considering this phone for my next up grade! NOT!!!!

RMA stat

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