RME 4.0.6 - Archive Purge not working

Hi,
I have noticed that our archive purge job is failing completely, for all devices, and it appears to have been failing for some time now.
Looking at the meesage apeparing in the Job Details for one of the devices I get:
*** Device Details for mydevice ***
Protocol ==> Unknown / Not Applicable
Unable to get results of job execution for device. Retry the job after increasing the job result wait time using the option:Resource Manager Essentials -> Admin -> Config Mgmt -> Archive Mgmt ->Fetch Settings
The Maximum time to wait for job results per device is set to 120 seconds.
This may explain why the job takes several days to run if every device is timing out after 2 minutes.
My assumption, obviously incorrect, is that the purge would just go through the database and look for any archives older than a year, which is what we have set the purge options to be. This message implies that RME is trying to connect to each device.
Is it trying to connect to each device?
Next question would be where do I start looking so that I can fix this.
Regards
Jeff

Hi Joe
Thanks for the response. I have made the change as suggested as disabled and then re-enabled the job, so I now have it running as 8597 instead of 1106.
JobManager.properties:
ConfigJobManager.jobFileStorage=/rme/jobs
ConfigJobManager.debugLevel=0
ConfigJobManager.enableCorba=true
ConfigJobManager.heapsize=384m
I set this running at 9:50 this morning, and with the time now at 4:14 in the afternoon, there does not seem to be a lot happening still. If I look at the job details, all devices are in the Pending list - no Successful, or failed.
If I look at the ..\CSCOpx\files\rme\jobs\ArchivePurge\8597\1\log file i have:
[ Mon May 24  09:50:08 NZST 2010 ],INFO ,[main],com.cisco.nm.rmeng.config.ccjs.executor.CfgJobExecutor,getJobExecutionImpl,160, Executor implementation class com.cisco.nm.rmeng.dcma.jobdriver.DcmaJobExecutor
[ Mon May 24  09:50:08 NZST 2010 ],INFO ,[main],com.cisco.nm.rmeng.dcma.jobdriver.DcmaJobExecutor,setJobInfo,167,DcmaJobExecutor: Initializing 8597
[ Mon May 24  09:50:10 NZST 2010 ],INFO ,[main],com.cisco.nm.rmeng.config.ccjs.executor.CfgJobExecutor,,119,Job listener for daemon manager messages started
[ Mon May 24  09:50:10 NZST 2010 ],INFO ,[8597],com.cisco.nm.rmeng.config.ccjs.executor.dmgtJobRunner,run,31, DMGT Job Listener running..
[ Mon May 24  09:50:10 NZST 2010 ],INFO ,[main],com.cisco.nm.rmeng.dcma.jobdriver.DcmaJobExecutor,initJobPolicies,583,Notification policy is ON, recipients :
[ Mon May 24  09:50:11 NZST 2010 ],INFO ,[main],com.cisco.nm.rmeng.dcma.jobdriver.DcmaJobExecutor,initJobPolicies,603,Execution policy is : Parallel Execution
[ Mon May 24  09:50:11 NZST 2010 ],INFO ,[main],com.cisco.nm.rmeng.dcma.jobdriver.DcmaJobExecutor,initJobPolicies,616,Getting managed devices list from DM
[ Mon May 24  09:50:11 NZST 2010 ],INFO ,[main],com.cisco.nm.rmeng.util.db.DatabaseConnectionPool,getConnection,59,Inside ICSDatabaseConnection, MAX_COUNT =20
[ Mon May 24  09:50:11 NZST 2010 ],INFO ,[Thread-4],com.cisco.nm.rmeng.config.ccjs.executor.CfgJobExecutionESSListener,run,55,ESS Message listener started
[ Mon May 24  09:50:25 NZST 2010 ],INFO ,[main],com.cisco.nm.rmeng.dcma.jobdriver.DcmaJobExecutor,initJobPolicies,626,Num Threads = 1, Task = Purge Archive, Num Devices = 2696
[ Mon May 24  09:50:25 NZST 2010 ],ERROR,[main],com.cisco.nm.rmeng.dcma.jobdriver.DcmaJobExecutor,sendMail,949,sendEmailMessage: Null recipient list
[ Mon May 24  09:50:25 NZST 2010 ],INFO ,[main],com.cisco.nm.rmeng.dcma.jobdriver.DcmaJobExecutor,run,212,Job initialization complete, starting execution
[ Mon May 24  09:50:25 NZST 2010 ],INFO ,[main],com.cisco.nm.rmeng.dcma.jobdriver.DcmaJobExecThread,,113,Constructing ExecutorThread DcmaJobExecThread 0
[ Mon May 24  09:50:26 NZST 2010 ],INFO ,[Thread-7],com.cisco.nm.rmeng.dcma.jobdriver.DcmaJobExecThread,handleMultiDeviceExecution,143,JobExecutorThread - MultiDeviceExec DcmaJobExecThread 0 : Running
[ Mon May 24  09:50:26 NZST 2010 ],INFO ,[Thread-7],com.cisco.nm.rmeng.dcma.jobdriver.DcmaJobExecThread,purgeArchive,706,Purging Archive....
[ Mon May 24  09:50:26 NZST 2010 ],INFO ,[Thread-8],com.cisco.nm.rmeng.dcma.client.ConfigArchivePurger,purgeConfigs,177,PURGE SETTINGS: ByVersion = false ByAge = true PurgeLabelledFiles = false
[ Mon May 24  09:50:26 NZST 2010 ],INFO ,[Thread-8],com.cisco.nm.rmeng.dcma.client.ConfigArchivePurger,purgeConfigs,201,Purge files between start time and Fri May 29 09:50:26 NZST 2009
[ Mon May 24  09:50:26 NZST 2010 ],INFO ,[Thread-8],com.cisco.nm.rmeng.dcma.client.ConfigArchivePurger,purgeConfigs,207,Num Versions to keep = 0
[ Mon May 24  09:50:26 NZST 2010 ],INFO ,[Thread-8],com.cisco.nm.rmeng.dcma.client.ConfigArchivePurger,purgeConfigs,208,Purge files older than 12 Months
[ Mon May 24  10:33:50 NZST 2010 ],INFO ,[Thread-7],com.cisco.nm.rmeng.dcma.jobdriver.DcmaJobExecThread,handleMultiDeviceExecution,149,Completed executeJob(), updating Results
[ Mon May 24  10:33:50 NZST 2010 ],INFO ,[Thread-7],com.cisco.nm.rmeng.dcma.jobdriver.DcmaJobExecThread,getNumCyclesToPoll,1018,getNumCyclesToPoll Function Started.
[ Mon May 24  10:33:50 NZST 2010 ],INFO ,[Thread-7],com.cisco.nm.rmeng.dcma.jobdriver.DcmaJobExecThread,updateMultiDeviceExecResults,781,Awaiting Job results: req Id = 0 Poll time = 2022 min(s)
[ Mon May 24  12:39:42 NZST 2010 ],INFO ,[Tibrv Dispatcher],com.cisco.nm.rmeng.config.ccjs.executor.CfgJobExecutionESSListener,onMessage,66,Listener waiting for message :
[ Mon May 24  12:42:48 NZST 2010 ],INFO ,[Tibrv Dispatcher],com.cisco.nm.rmeng.config.ccjs.executor.CfgJobExecutionESSListener,onMessage,66,Listener waiting for message :
Is this normal? Most of the other jobs at least give you an updated success or failure for the devcies.
Regards
Jeff

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    objc[5373]: Class VMUMemory_NonContiguousTask is implemented in both /System/Library/PrivateFrameworks/CHUD.framework/Versions/A/Frameworks/CHUDSymb olication.framework/Versions/A/CHUDSymbolication and /System/Library/PrivateFrameworks/Symbolication.framework/Versions/A/Symbolicat ion. One of the two will be used. Which one is undefined.
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    objc[5373]: Class VMUMemoryView_Swapped64 is implemented in both /System/Library/PrivateFrameworks/CHUD.framework/Versions/A/Frameworks/CHUDSymb olication.framework/Versions/A/CHUDSymbolication and /System/Library/PrivateFrameworks/Symbolication.framework/Versions/A/Symbolicat ion. One of the two will be used. Which one is undefined.
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    objc[5373]: Class VMUUUIDLoadCommand is implemented in both /System/Library/PrivateFrameworks/CHUD.framework/Versions/A/Frameworks/CHUDSymb olication.framework/Versions/A/CHUDSymbolication and /System/Library/PrivateFrameworks/Symbolication.framework/Versions/A/Symbolicat ion. One of the two will be used. Which one is undefined.
    objc[5373]: Class VMURegion is implemented in both /System/Library/PrivateFrameworks/CHUD.framework/Versions/A/Frameworks/CHUDSymb olication.framework/Versions/A/CHUDSymbolication and /System/Library/PrivateFrameworks/Symbolication.framework/Versions/A/Symbolicat ion. One of the two will be used. Which one is undefined.
    objc[5373]: Class VMUSymbolOwnerCache is implemented in both /System/Library/PrivateFrameworks/CHUD.framework/Versions/A/Frameworks/CHUDSymb olication.framework/Versions/A/CHUDSymbolication and /System/Library/PrivateFrameworks/Symbolication.framework/Versions/A/Symbolicat ion. One of the two will be used. Which one is undefined.
    objc[5373]: Class VMULazySymbolOwner is implemented in both /System/Library/PrivateFrameworks/CHUD.framework/Versions/A/Frameworks/CHUDSymb olication.framework/Versions/A/CHUDSymbolication and /System/Library/PrivateFrameworks/Symbolication.framework/Versions/A/Symbolicat ion. One of the two will be used. Which one is undefined.
    objc[5373]: Class VMURangeValue is implemented in both /System/Library/PrivateFrameworks/CHUD.framework/Versions/A/Frameworks/CHUDSymb olication.framework/Versions/A/CHUDSymbolication and /System/Library/PrivateFrameworks/Symbolication.framework/Versions/A/Symbolicat ion. One of the two will be used. Which one is undefined.
    objc[5373]: Class VMUAddressRange is implemented in both /System/Library/PrivateFrameworks/CHUD.framework/Versions/A/Frameworks/CHUDSymb olication.framework/Versions/A/CHUDSymbolication and /System/Library/PrivateFrameworks/Symbolication.framework/Versions/A/Symbolicat ion. One of the two will be used. Which one is undefined.
    objc[5373]: Class VMULinkedList is implemented in both /System/Library/PrivateFrameworks/CHUD.framework/Versions/A/Frameworks/CHUDSymb olication.framework/Versions/A/CHUDSymbolication and /System/Library/PrivateFrameworks/Symbolication.framework/Versions/A/Symbolicat ion. One of the two will be used. Which one is undefined.
    objc[5373]: Class VMULinkedListEntry is implemented in both /System/Library/PrivateFrameworks/CHUD.framework/Versions/A/Frameworks/CHUDSymb olication.framework/Versions/A/CHUDSymbolication and /System/Library/PrivateFrameworks/Symbolication.framework/Versions/A/Symbolicat ion. One of the two will be used. Which one is undefined.
    objc[5373]: Class VMUDyLibLoadCommand is implemented in both /System/Library/PrivateFrameworks/CHUD.framework/Versions/A/Frameworks/CHUDSymb olication.framework/Versions/A/CHUDSymbolication and /System/Library/PrivateFrameworks/Symbolication.framework/Versions/A/Symbolicat ion. One of the two will be used. Which one is undefined.
    objc[5373]: Class VMUDsymExtractor is implemented in both /System/Library/PrivateFrameworks/CHUD.framework/Versions/A/Frameworks/CHUDSymb olication.framework/Versions/A/CHUDSymbolication and /System/Library/PrivateFrameworks/Symbolication.framework/Versions/A/Symbolicat ion. One of the two will be used. Which one is undefined.
    objc[5373]: Class VMURangeArray is implemented in both /System/Library/PrivateFrameworks/Symbolication.framework/Versions/A/Symbolicat ion and /System/Library/PrivateFrameworks/CHUD.framework/Versions/A/Frameworks/CHUDApp. framework/Versions/A/CHUDApp. One of the two will be used. Which one is undefined.
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    WARNING: Could not determine memory controller information.
    WARNING: Could not determine Operating System information.

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    We have several user on the exchange multi-tenant environment which are not auto archiving.i have already created a new retention policy and applied that retention policy to the user, but when i run start-managedfolderassistant.
    It ran successfully but dont tag the old emails to move to the archive mailbox.
    We are on exchange multi tenant 2010 sp3 with Ru3.that is happening with some of the mailbox.
    I tried to get the log for the mailbox proceessed by retention policy but didnt get any option for that.
    Can anyone please help me to move further for the troubleshooting?
    Shawn

    Hi Sujith,
    As requested by
    Nithyanandham please post the error from Queue Viewer.
    Few things to check. 
    Please remove IP address from "Default Receive connector" first.
    Ensure both servers can ping by FQDN and it returns correct IP.  i.e.  ping exch2013.contoso.com
    Make sure both exchange server can communicate each other. if possible try to telnet port 25 by FQDN of the Exchange2013 server and try to send an email from exchange2010 using the URL below. if there is any error please post error.
    http://exchange.mvps.org/smtp_frames.htm
    Make sure "Exchange server Authentication" is ticked in your default receive connector properties. If not ticked tick it and restart Transport service and check mail flow again.
    Thanks, MAS
    Please mark as helpful if you find my comment helpful or as an answer if it does answer your question. That will encourage me - and others - to take time out to help you.

  • ADR auto purge not working

    Hi all,
    I've got a problem with one of our databases as it is not automatically purging the diagnostic data.
    Other databases on the same node are auto purging fine.
    ADR base = "/databases"
    adrci> show control
    ADR Home = /databases/diag/rdbms/prbo10/PRBO10-50:
    ADRID SHORTP_POLICY LONGP_POLICY LAST_MOD_TIME LAST_AUTOPRG_TIME LAST_MANUPRG_TIME ADRDIR_VERSION ADRSCHM_VERSION ADRSCHMV_SUMMARY ADRALERT_VERSION CREATE_TIME
    183593126 720 8760 2011-02-02 09:49:48.116567 +01:00 *2010-12-20 23:13:00.928983 +01:00* 2010-12-30 08:09:16.357394 +01:00 1 2 65 1 2010-09-21 15:53:04.067448 +02:00
    1 rows fetched
    As you can see the last time auto purge ran was December 20th.
    All the policies are set to their defaults.
    The database has already been restarted a couple of times since december 20th, so that didn't fix anything.
    Does anyone have an idea why the auto purge is not "running" for this particular database and if there is anything I can do to fix it?
    Regards,
    Lauris

    Thank you for the information Srini. I had actually reviewed these ids. Our problem is that one one of our RAC databases (2 instances) neither instance is running the autopurge. I don't know if there is a way to "restart" the autopurge or if I should simply run a manual purge from each instance to clean up the files that have been generated for the last couple of months. I tested running a manual purge on a dev database. I just ran "purge" with no other parameters. I'm assuming the "purge" command will use whatever shortp_policy is in place when I issue the "show control" command.
    I have not issued "purge" from adrci on the production system yet because I'm still testing and learning about the command. I'm trying to find out if it affects anything else or if I can safely run it. Since I'm using the default settings in the "show control" command, my guess is that a manual purge from each instance will leave me with 30 days worth of diagnostic files on the system. If I try this, my hope is that the auto purge will re-engage. Do you have any thoughts? Thanks again for your input on this.

  • Archive file with errors in sender file adapter not working! please help!

    Hi Experts,
       I have a file to RFC scenario. the input is a XML file. I have setup the flag in sender file adapter channel for archiving the input files with errors. But it is not working.
    For testing I have used an invalid xML file for example without the main XML tag. I have also tested with a MSWORD file saved with.xml extension. But in both the cases the files are not getting archived.
    My archive location permissions are fine and in fact normal archive operation is happening. That is, if I select the processing mode as "Archive" and gave the Archive directory then files are getting archived. The problem is only with the "Archive faulty source files" option.
    What am I missing? DO I need to do some more configurations?
    What are the prerequisites if any for this option?
    How to test this?
    Please help me! I will be greatfull to you all!
    Thanks & Regards
    Gopal

    and go thru this links
    Creating a Single Archive of the Version Files
    http://help.sap.com/saphelp_nw04/helpdata/en/79/1e7aecc315004fb4966d1548447675/frameset.htm
    http://help.sap.com/saphelp_nw04/helpdata/en/31/8aed3ea86d3d67e10000000a114084/frameset.htm
    Note: reward points if solution found helpfull
    Regards
    Chandrakanth.k

  • Hyperlink to open a business object is not working in archived printlist

    Hi
    I have archived a print list in my custom http content repository.
    Generated the indexed print list by running program OACONTA4.
    Archived data file has following lines
       \PCOL5H\PHYP<<BUS2012   \PCOL0H \PHYP>>   \PCOL2HPurchase Order                         
    IDARC1<OBJTYPE>BUS2012<OBJKEY>4500000001<METHOD>DISPLAY \PCOL0H  \PCOL4H4500000001                                       
    \PCOL0H  \PCOL2HZODTIF    \PCOL0H    \PCOL2HTest Image Documents               
    \PCOL0H  \PCOL5H\PHYP<<ZW            DE0978D42F2FA9F1AEDE0019B934DDB9       \PHYP>>
    IDARC1<OBJTYPE>IMAGE<OBJKEY>ZWDE0978D42F2FA9F1AEDE0019B934DDB9<METHOD>DISPLAY                                                                            
    \PCOL0H  \PCOL2H23.02.2009\PCOL0H    \PCOL2H         
    I am able to open archived print list using OADR.
    The hyperlinks in archived file are highlighted with different color  and cusror change when moved to "BUS2012" or "ZW            DE0978D42F2FA9F1AEDE0019B934DDB9       "
    Here "DE0978D42F2FA9F1AEDE0019B934DDB9" is archived document Id
    "4500000001" is purchase order number
    "ZW" is content repository
    "ZODTIF" is document type.
    But when I try to open the business object or the document, nothing happens.
    Then I changed the DARC line in the data file in repository to
    IDARC0ZW        DE0978D42F2FA9F1AEDE0019B934DDB9       
    After this I was able to open the document from link.
    Can anybody help on this? Why hyperlink is not working to open a business object
    Version details :
    SAP ERP ECC 6.0
    SAP NW 7.0
    References :
    http://help.sap.com/saphelp_40b/helpdata/pt/4f/9938ff446d11d189700000e8322d00/frameset.htm
    http://help.sap.com/saphelp_nw70/helpdata/en/4f/9938ff446d11d189700000e8322d00/frameset.htm
    Thanks in advance !
    Ruhi

    Uninstall the ASK toolbar from addons and problem ll be solved.
    Tools>> addons >> uninstall ASK /Foxit toolbar >> Problem solved

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