RoboHelp 6 PDF

We're using RoboHelp 6 to create online help, but we'd also
like to generate PDF documentation for customers. I'm having some
trouble editing the PDFs once they've been created (page breaks,
mostly).
I know how to add tags, and to set chapters, etc., but there
are instances where an image may be placed apart from the steps
related to the image, and I'd like to control that sort of thing.
The only solution I've found thus far is to create DOCs, edit
in Word and then spool a PDF. Is there a better way?

Welcome to the forum.
I think the solution you have found is the best way to go if
you need to clean up your documents. My experience is that most
outputs need some cleaning up. I never generate straight to PDF.

Similar Messages

Robohelp PDF issues

Hello All,
I am using Robohelp 9 to generate PDF output. I have used used List Styles
extensively in my project.However, when I generate PDF output list styles
are not getting aligned properly.
Please assist.
Thanks,
Panendra P.

Was the project first created in Rh9 or is it an upgrade from an earlier version? I ask as there was an issue with lists on first upgrading to Rh8 or higher. That is described on my site.
Have you checked that you get the same if you output to Word first?
Aligning lists when generating printed documentation has always been a problem. Multilevel lists seem to align better. Also see the Printed Documentation pages on my site.
Post back if you cannot resolve this.
See www.grainge.org for RoboHelp and Authoring tips
@petergrainge

Robohelp 7 docs or tuts for newbie

I am new to Robohelp.
Any ideas where I can get my hands on Robohelp 7 for
beginners tuts or books?
There is nothing on Adobe.com and apparently there was an
earlier version 7 (1998-9) according to the books available on
Amazon.

A new version of the Adobe RoboHelp 7 Reviewer's Guide has
been posted on the main product page.
http://www.adobe.com/products/robohelp/pdfs/robohelp_7_reviewers_guide.pdf
It contains 22 pages of screenshots, tips and tutorials and
has HTML, Flash and FrameMaker files attached to the PDF for use in
the many "Try-it" tutorials. This is a good way to get your feet
wet if you've just downloaded the trial. In coming days there will
be Adobe Captivate animated demos as well. I'll post here when I've
found out they've been uploaded.
(Forgive the dual post, but it seems to bear repeating in
this thread)
Thanx,
john

Attachments to Reviewer's Guide PDF

I'm working off of the Reviewer's Guide for RoboHelp 7
http://www.adobe.com/products/robohelp/pdfs/robohelp_7_reviewers_guide.pdf)
and had no problem downloading the attachments, BUT while
walking through the instructions, I realized that CustomerCare.xpj,
which is needed to do the Try-it exercises, is not on the list of
attachments. The only
attached file with that name is a .css file, but it's spelled
in all lowercase letters, and a CSS file just isn't a RoboHelp
project file...
The files attached to the PDF I downloaded include:
customercare.css, ExperienceBank.book, ExperienceBankTOC.fm,
International_Office_Information.htm, Liabilities.fm,
ServiceAgreement.
fm, SWF-For-Framemaker-Import.swf
I can't open a technical support web case because I'm not a
registered user...and a customer support web case suggested that I
try here in the forums...Just trying to get my hands on the correct
file so that I can evaluate this product and get up to speed while
all of the purchasing paperwork goes through...

It wasn't installed on my starter page...in lieu of a screen
shot, here's what my starter page looks like:
Starter page shows
Recent Projects
Open...
Create new
WebHelp
Web Help Pro
Flash Help
Flash Help Pro
More...
Import
Microsoft HTML Help Project
Word Document
More...
Resources
Adobe User Forum
RoboHelp Development Center
Knowledge Base Articles
Skin Collection
RoboHelp Support Center
News Announcements
Adobe FrameMaker
Adobe Captivat
Adobe Acrobat
View Online Help
Quick Tour of RoboHelp
I didn't think about searching my drive for the file until
today...it looks like it HAS been installed under ...\Adobe
RoboHelp 7\RoboHTML\Samples\CustomerCare
Someone might want to change the information in the
Reviewer's Guide that states it's included as an attachment in the
PDF, though, and it would be REALLY nice to have a link inside the
application somewhere to the sample files and/or the Try-it
exercises. Of course, it could also be rookie RoboHelp eyes not
knowing exactly where to look...I'm used to Adobe products having
clear links and access to their tutorials!
: )

Acrobat Pro Extended 9.3.1 - Can't use "Send for Shared Review"

After the last update for Acrobat Pro Extended, I cannot send RoboHelp PDF generated documents for shared reivew. I used to be able to send draft reviews of the help (in PDF) using our public shared drive. The error indicates: "The filename you specified is not valid because it does not include a .pdf extension, contains one or more invalid characters or the path preceding it refers to a protected system location." I have not changed any of the items mentioned in the error and yet after the last software release update to the 9.3.1, the share review option is not working. Has anyone run into this issue and can help with pointers?

I am surprised the patch allowed you to update from AA9.0.0 to 9.3.1 directly. Almost all patches (updates) for Acrobat are incremental and they must be installed in sequence. I suspect this it true for AA9 also, but I could be wrong.
I suspect it was the jump that is causing the problem. I would suggest you reinstall AA9 (you may have to be careful about activating and deactivating so you do not lose your number of license installs). Once you are back to AA9.0.0, then either use the "Check for Updates" or download all of the updates and install them in order. You may have to reboot after some of the changes. It looks like you have 7 updates to go through. Folks have complained about the updates not being cummulative for years, don't expect things to change.

Create new project files with uploaded word document

How do I create a new project file with an uploaded word document. I tried to follow the guidelines using the Robohelp PDF file but after I upload the word document, I cannot see it in the workspace. Are there other steps to bring the document into Robohelp 9. I am using the trial version and have never used Robohelp before.
Thank you!

I was finally able to fix my problem and I hope to publish this in as many pages as I can. First I had the exact same issue. My file was password protected (the one I used as a shell for a new project) spent two hours of work, went home and next
day “Nothing” same errors. Cannot open file etc. etc. So after two hours searching the net I found this company that has a
Project Repair Toolbox that is cloud based for FREE (no useless downloads).
I went in > It asked me for the file that I had on my local drive > prompted me for the password and > BAM! the file opened right up. Since it as viewer only I was able to at least begin re-typing the project plan which was small in nature.
Check it out, hope it works for you.
http://www.project.repairtoolbox.com/

Image Maps link not working in Acrobat 8 3D PDFs generated from RoboHelp 7

All of my hyperlinks work when I just generated my RoboHelp
project to PDF using RoboHelp 7 with the new Adobe Technical
Communications Suite (with Acrobat 8 3D). However, the links to
topics within the document didn't maintain from the image maps. I
had originally created flowcharts in Microsoft Visio, exported then
as .gifs, and imported them into topics in RoboHelp X5. Then I
created image maps from the boxes to topics in the RoboHelp
project. When I converted my project to RoboHelp 7 and generated
the PDF, all the links work great, except I don't get the
finger-pointing cursor when I hover over the boxes in the
flowcharts like I do with regular hyperlinks. Can someone please
tell me why? Thanks!

Sigh... and this is why no one like to work with newbies...
Thank you for your help. I am embarrased to admit that this was the issue.

PDF causes Robohelp 9 to crash

Can you think of what elements might cause a PDF file to crash Robohelp every time I try to compile the help and publish?
I downloaded an Excel calendar template from microsoft.com. The formulas update the dates in the month areas when you select the year from a dropdown menu. Nothing too fancy, but kind of cool.
I rearranged the months around a little bit, used a custom font, and inserted the company logo.jpg. I set the print area to only print the calendar, NOT the dropdown, then saved it as a PDF. I uploaded it as a baggage file, and attached it to a topic. All is very normal. Then I compile and get an message telling me that Robohelp 9 encountered an error. When I click for more information, I get this - it goes on for days. I just copied the first page.
So I closed down other software, made sure no PDF files displayed in the live version on the server I was publishing to, removed the custom font, deleted the image, and tried some other diddling, but nothing worked. When I remove that file, the project compiles just fine.
Does anyone have any other thoughts? The next thing I'm going to do is try a different template, but I'm wondering if, after all my customization, I can still use this one somehow.
Thanks!

Update: I tried to save other Excel templates into PDFs directly from the Microsoft site without making any changes at all, then added them as baggage files and found that NONE of them compile if they're in a Robohelp project. I don't know if it's a Microsoft issue or a Robohelp issue, but it's out there.
So, I did a screen shot of the calendar and created a .jpg, popped it into Word and saved it as a PDF that way. One does what one has to...

Security Settings in Robohelp 9 PDF files

I think this is a Robohelp problem because it only happens when I launch a PDF from a Robohelp-generated site. It does NOT happen in Adobe Acrobat. It may be a conflict with Windows 7 - we just loaded it yesterday - because before that everything worked.
We created a PDF file with interactive fields, and NO security settings. The file has signature fields that populate with your digital ID when you click the red tag. It works just fine in Acrobat - you can type data into the fields, and the digital ID dialog launches when you click the red tag. If you click OK, the field displays your digital signature.
However, when I launch the file from online help I created with Robohelp 9, I get an error message stating that the security settings on the document don't allow adding text or placing a signature on it. I double checked, and there is NO security. See the attached images. Is this a bug? Should I report it?
Thanks

Hi there
I'm wondering if the following is happening to you.
When in Acrobat, you are viewing the document differently and able to make edits. When you are opening the PDF from RoboHelp (or more accurately, the browser) you are presenting it from the PDF reader and not Acrobat. Thus you have different capabiities.
Cheers... Rick
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Cannot generate pdf in RoboHelp after upgrading to Acrobat 7.0 Pro

I just upgraded from Acrobat 7.0 to Acrobat 7.0 professional. RoboHelp will no longer generate pdfs. Get error "Cannot locate printer driver. Reinstall Acrobat 7.0"
Am using RoboHelp for HTML version 6.

I don't have a compatibility chart for the versions of Acrobat and RoboHelp, not sure if that could be an issue. I assume Acrobat is working otherwise - for example, if you PDF from Word
It was the case that RH had to be installed before Word. I don't think that extended to Acrobat but it could be worth trying an uninstall and reinstall.
Also try setting Acrobat's compatibility settings to something low such as Acrobat 5.
Ultimately you may have to settle for generating to Word and creating the PDF from there.
See www.grainge.org for RoboHelp and Authoring tips
@petergrainge

How to edit existing pdf's from RoboHelp 8

Hi,
Our company had been using an old version of RH5 for many years, and we've recently upgraded to RH8 to manage our company Infocenter (knowledge repository). We have many pdf files within this repository.
Before upgrading to RH8, we would edit pdf files using Adobe Writer very easily. However, after upgrading to RH8 and installing it on a brand new computer, our attempts to install Adobe Writer failed with a message saying there is a more functional product already installed on the workstation. No other Adobe products apart from RH8 are currently installed.
I think this means that RH8 can edit pdf files with no additional software, can anyone confirm? And if so, how do we go about doing it? (For now I only need to know how to edit pdf's, not create them.)
Thanks, and my apologies in advance if this was covered in another thread, but I couldn't find any information.
T.

I suspect that Acrobat Writer is seeing the PDF writer that you installed with RoboHelp as being the later version.
I don't use that as I have the full version of Acrobat so I cannot check but I don't believe you can use the lighter version that comes with RoboHelp to edit PDFs.
Thus you can write PDFs with what you have but I suspect you cannot directly edit. You would need Acrobat Pro for that and buying the Technical Communication Suite would have been a better option.
Do you have the source files that created those PDFs? If so you can edit those and use the PDF writer that shipped with RH8 to create new PDFs.
See www.grainge.org for RoboHelp and Authoring tips
@petergrainge

HTML Sites not shown in TOC (PDF) - RoboHelp HTML (v9)

Hello ,
i have a new question. I didn't find an answer in the www so I'm asking here again.
I have a automatically generated TOC where I see all my books(directories) and html sites which are listed in the project-manager.
If I create an WebHelp I can see the html sites in the generated TOC, but if I create an pdf (printed documentation) I only see the books in my TOC inside the pdf.
Why I don't see any html sites in the TOC like it is in the web help?
But the pdf-generating-process write automatically all my headlines(inside the html sites) in my TOC.
I imagine that the printed documentation will create his own TOC and ignore my TOC which I selected.
Can someone help me show my html sites in the TOC like the automatically creation process of WebHelp will do it?
Thanks
kind regards
Denis

Just picking up on one point that may help. The very first time you use a Printed Documentation layout, the contents are taken from whichever TOC you selected. After that, any changes you make to the TOC do not reflect in the print layout. The quick way to update the print layout is to click the left facing double chevron to remove all topics, then click the right facing double chevron to take the latest version of the TOC.
See Printed Documentation on my site.
If that doesn't help, maybe some screenshots would help.
See www.grainge.org for RoboHelp and Authoring tips
@petergrainge

RoboHELP to PDF Page numbering issue

HI,
I am experiencing a problem related to page numbers in the pdf generated through the RoboHELP source files. Hereby I am giving some images of the initial pages of the PDF, in which I have clearly explained the issue. I have removed the content and images related to our project. Please let me know, how I can overcome this issue.
NOTE: The page numbering issue was not there earlier. I have imported two frame maker files. Then I was not able to generate a PDF. That particular FM file had a table. Read in the Adobe forum that some type of tables may affect the generation of PDF. Hence, I have deleted the FM files. Since then I am facing the page numbering issue.
Here are the images with my explanation of the issue:
The following is an image of the pdf. This is actually the fourth page of the pdf, but it is numbered as xiv.
The next pae is numbered as xv. Again the numbering reverted back to xiv as shown in the following iamge.
Immeditely after the TOC, the 1st page is numbered as 115.
Again every 1st page of a chapter is starting as page number 115
The 2nd page of every chapter is numbered as 126.
The 3rd page of every chapter is numbered as 125.
The fourth page again numbered as 126 followed by 125, which is continuing till end of the chapter.
Please let me know how this issue can be solved.

I am not sure what is causing this but can suggest a workaround. Instead of publishing direct to PDF, create a Word document only. That may have page numbering issues but there you should be able to correct them. Then publish your PDF from Word.
See www.grainge.org for RoboHelp and Authoring tips
@petergrainge

Converting Robohelp Content to a Word and PDF document.

I am in the process of creating an online help manual with several jpg images. The jpg images are clear in Robohelp, but when I convert the content to a Word or PDF, the content and images are fuzzy and blurry, especially the PDF. Any thoughts or suggestions as to why this is occurring? I did not have this issue with my last project, the clarity, content, and formatting was very clear including the jpg images.
Thanks,
Wendy

Hi Wendy,
there is almost no conversion of images on generating any output from RoboHelp, can you please also specify how those topics with images were created.
if possible please share a sample image and correponding code snippet from RoboHelp.
you can try removing any resizing done to those images and then generate the output.
Ashish

RoboHelp not able to generate PDF document properly

Hello,
I have RoboHelp for Word V9.0.2 and when I want to generate a PDF file, I've got many topics named 'No Data', and some of the parts only of my document has been computed.
What am I supposed to do to have a clean source file in order for the PDF generation to be done correctly?
Have you got any idea?
Thanks.
Philippe.

Re,
I've tried to update the options into Word associated to Template add-ins, but nothing changed.
I've also tried to set the lowest rights to macro, but, didn't change the issue.
Tried to erase the RTF by keeping the .doc file and tried to erase the .doc file by keeping the .rtf one.
Maybe it is due to pictures which have not been inserted through True Code. I've tried to change it, but nothing happened in the menu display mode : 516 pages are changed in an half of seconds. I doubt it is working correctly.
Anyway, I don't know what to do further...
Ideas?
Thanks.
Philippe.

RoboHelp for Word 8.0 - can't open a pdf file from help topic

running RoboHelp for Word 8.0 on a Windows 7 machine. I produce WinHelp for one of our clients.
I just converted an old online help system from RoboHelp 7 to RoboHelp 8.
one of my topics has a button to launch a pdf file
{button Transport Feature Chart, EF(`GFC.pdf', `', 1, `')}
I can generate the hlp file, launch the help and open the topic but cannot open the pdf file when I click on the button.
any ideas?

I've just tried this in RH8 and have discovered that the EF macro only seems to work with certain file types. For example, .TXT and .LOG files do work whilst .PDF and .DOC don't. I'm beginning to wonder if there has been something that has changed between RH7 and RH8 along security lines? Just added my 2p as I haven't used WinHelp for over 10 years!
The RoboColum(n)
@robocolumn
Colum McAndrew

RoboHelp 6 PDF

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