Robohelp 9 - Entire project folder of articles not publishing in Webhelp

This is a little convoluted.
I am running Adobe Robohelp 9.0.2. I have a project that has been working well until today. The HTML files are divided into folders. I added a simple snippet to one article in each folder. I published to Webhelp.
At first, I noticed that all the articles in one folder (which start with the same name [IACH]) are missing from search results. All other files in the project itself are working in search without difficulty, but this one entire folder was missing from search, but ALL of the articles from that folder were available via the Table of Contents. I also noticed that the snippet wasn't publishing on the one article in that folder that I'd put it on - though it appears in the article in Robohelp. At that point, I toggled to the Snippets module and my snippet list is blank. Though the snippet files are still in the actual project folder, they don't appear in the module anymore.
I thought that the snippet being on that one article might be the issue, so I converted it to HTML text and published again. Now? Now all the file names appear in the ToC, but I can't open any of them AND they still don't appear in search.
It looks like somehow this one, single sentence snippet has done severe damage to my project.
Any ideas?

All very weird but I doubt your project is broken. I see no connection between adding a snippet and search going awry.
First you can simply right click in the Snippet pod and import the snippet back into the project.
Then I would close Rh and trash the CPD file. Reopen the project and regenerate the help making sure you hadn't accidentally changed anything in the Search settings.
See www.grainge.org for RoboHelp and Authoring tips
@petergrainge

Similar Messages

  • Why might an entire project folder disappear from my CS3 program?

    Why might an entire project folder completely disappear from my CS3 program?  Being a rookie at this, any advice is appreciated.

    You can buy ready made external RAIDs.
    I am sorry, but I fail to see how this will help the OP with USB 2.0 externals.
    Now, for "the next time," it will work, but when one has a USB external, they have a single HDD USB 2.0 external. This is of no use with that equipment. That was my point.
    I recommend one with an eSATA connection.
    Or use internals.
    Again, a "next time" solution, albeit a good one. I do not argue that different thing could, and should, be done. I just fail to see how your suggestions would help the OP with the "here and now."
    Let's use the tried and true "automobile analoghy," that we are all quick to interject. The OP asks, "I had an accident with my MB S-500, and the grille was caved in. How do I fix it?" The answer, "next time, do not have the accident," does not address the issue. It is, of course, good advice, but does not help with the current problem. The "accident" has already happened. Yes, avoiding the next one is good advice, but is irrevelent in the "here and now."
    Sorry, but I would not give you points on this one, were it my post.
    Hunt

  • IMovie '11 How do I recover a project that appears within the IMovie Projects folder but does not show in the Project Library?

    I have had my MBP for just over 3 months now!  Yes, I made the switch and up until now I have been quite happy.
    I now have my Time Capsule, Apple TV running and am generally getting used to life as a Mac user.............even bought Aperture and loaded all the family photos.  Now time to make some Travel movies.
    I have been working on a particular IMovie project for a few weeks now.  Size is 365MB.  Yesterday I closed IMovie and when accessing later that project is not available in the Project Library window.  It does appear in the IMovie Projects folder but I cannot open it.  I have copied the file to DVD just in case.  All up I have 4 Projects, the other 3 are practice files, smaller but they do appear in the Project Library.
    I have scoured the bulletin boards and tried many suggested fixes to no avail.  Main suggestion was to remove the following files from Library/Preferences
    com.apple.iMovieApp.plist
    com.apple.iApps.plist
    However, this did not sort out my problem.  In the end I put back the original files.
    Does anyone have a straightforward fix for my problem or is this one of those ongoing issues that that needs Apple's attention. 
    After all the file is there with the others.  They are available.
    I realise that I can restore from Time Capsule but I am missing the last three days thanks to 'drop out'.
    Thanks.......

    Gweggie Boy wrote:
    Yes, considering we have an ongoing 'glich' within an Apple program with no obvious solution, we should be able to direct it straight to an Apple rep.  I will peruse this possibility when I get a moment.
    You can report the problem by providing feedback to Apple. In the iMovie app, from the menu select iMovie > Provide iMovie Feedback. This will take you to an Apple page where you can complete a form and submit it to Apple.
    The fix for this will probably turn out to be simple/easy.....................so why doesn't Apple comment and/or address it????
    Other than the forum moderators, Apple doesn't normally monitor these forums, nor make comments on posts. So, it's up to us to report the problem to them directly (using the feedback form mentioned above).
    As the problem has affected me just the one time (touch wood), I haven't bothered to report it as yet. But, after seeing your posts on this, I'm now reconsidering that. Something must be triggering it. My system is in pretty good shape, so I'm guessing it must be a glitch of some sort, either in Mountain Lion or in the iMovie app itself. Perhaps it's a 3rd party app causing the problem? It doesn't give us much confidence now, in that we may start worrying about losing other projects.
    A good practice is to duplicate the project from time to time (something I'll be doing more of), although Time Machine backups also provide the necessary security. To duplicate, in Project Library view (where all the projects are listed) click on the project name so that it is highlighted, then select File > Duplicate Project. Alternatively, right-click (or Control-click) on the project name and select Duplicate Project from the pop-up menu. Of course, you may already know this. Duplicating probably won't guarantee that the copy will not also disappear from the Project Library, but is worth doing anyway.
    As I mentioned in the post I linked to earlier, when the problem arose with my iMovie project I was using ProRes 422 clips I had imported from a Final Cut Pro X Event. My immediate thought was that ProRes 422 had caused the problem. But this of course may have been coincidental - reinforced now by your experience, where you are probably working with Apple Intermediate Codec (AIC) clips.
    Anyway, glad to hear that you've recovered your project through Time Machine. Unfortunately, I had to start from scratch as I had Time Machine turned off during my editing sessions (that's a story for another day).
    John

  • Project and other data not publishing

    P6 R8.2 SP1, HF16 on Weblogic. Data is not publishing. I followed the steps in 1324828.1, but publishing did not occur as expected. I then found and followed the steps in 1418876.1 to fix the "stuck services" issue with the 'JT_ProjectArbiter'. Upon trying to save the changes to re-enable the services and again attempt to get the publishing to work, I found that if I tick the checkboxes for enable publication, when I click save, the web page locks up completely. I found a Bug matching this condition under id: 14135349, as yet not addressed with any work around or fix.
    This is insane. Publishing P6 data across so that BI Publisher can use it for "near real time" reports is the fundamental core feature of Oracle Primavera EPPM software. The function is perfectly worthless if it cannot be used consistently.
    Can anyone help me get the system to fully work in a reasonably stable/bug free condition?

    My suggestion will be to revert back changes done for doc id 1418876.1. We have also experienced the same issue with this change.
    Perform the steps as per below doc based on if you have issue with Global Scheduled Services or Project Publications
    P6 Global Scheduled Services Are Stuck In A "Running" State [ID 1400104.1]
    P6 Project Data Is Not Being Published Via The Publication Services [ID 1333858.1]
    The steps in above document has addressed our issue in achieving near real time publication of the project. Rest depend on the values you specify in Application settings. Running publication services too frequently does have impact on server load.

  • Publishing to RoboHElp Server 9 with RH 9 does not refresh the webhelp pro toolbar

    Hi,
    We have an issue with publishing to RH9 Server from a RH9 project.
    When we open the published file from this URL:
    http://ntrobohlpd02:8080/Robohelp/server?prj=Tests_2_Entreprise_FR
    The toolbar (where the TOC, index etc. icons are displayed) comes from another project:
    The toolbar that should display is this one (large green and grey icons):
    Why does the server show the whkin_tbars.htm from another project?
    Really weird.
    We've tried to restart the server as mentionned by Adobe tech support when I contacted them. It worked once, but will we need to restart the server every time we want to publish?
    Thanks

    Presumably the same does not happen if you view the help from the generated location. What happens if you launch the help from the server or from the Web Administrator?
    I always suggest that people manually delete all the files from the server area location before they publish their output. The publish process is unlike the generate process. It is effectively just a copy an leaves all sort of unnecessary files behind from the previous publish. By publishing to a "clean" location you know that the content is good.
    You may also want to delete your browser cache. This has been known to cause confusion by displaying a cached (and therefore old) file. Let us know how you get on.

  • Project folder missing

    I have been working on a project in FCPX for a couple of weeks. I was storing everything on an external hard drive and it seemed to be loading fine. The program itself lagged a lot, and was very slow on rendering, but it was workable. Yesterday it crashed and today it crashed twice. When I restarted the computer, I opened FCPX again and my project wasn't loaded. Looking at the external the entire Project folder seems to be missing, and I have no idea what could have caused it. The event folder is still there, and all that info loads properly like it was doing before. Is there any miracle that might bring my project back? And is there anything I can do to ensure this doesn't happen again in the future? (I've looked at Preference Manager, but I'm not sure if it applies?)

    I already a Projects folder on my internal drive with other completed files that are still there. I'm totally certain that I saved to the external. A spotlight search unfortunately didn't yield anything.

  • Connection between RoboHelp HTML 10 project and TFS (Visual Studio 12) persists when opening local version of project

    Our global documentation team is using RH and TFS for version control and collaboration. In our workflow, each assigned writer connects to TFS to edit a RH project and the project lead then compiles and publishes the WebHelp from his/her local version of the project. All seemed fine, but last week I noticed that when I closed a TFS-connected project and re-opened it from my local hard drive to compile and view, I was still connected to TFS; I was prompted to get the latest files from TFS and all (well, nearly all) the options are available on the Version Control menu. I've since discovered that we have other RH projects where the connection to TFS unexpectedly persists.
    What can we do to fix this issue? Is it possible that something in each of the affected RH projects has been corrupted? NB: In the case of my project, the version in TFS does not include any "verboten" file, like those with PSS or CPD extensions.
    Thanks.
    Alan

    As I understand your description correctly, this is precisely the way RoboHelp is supposed to work. Everyone works locally but saves changes to the server so that other authors can also see the changes.
    What is it you want to achieve precisely? You can disconnect a project from TFS without removing it from the server, but is that what you want? If it is, take a look at Rick's fantastic tutorial: http://www.robowizard.com/RoboWizard/MonthlyScry/102004.htm
    Kind regards,
    Willam

  • I am trying to figure out how to save/share only a clip out of an entire project.

    I am trying to figure out how to save/share only a clip out of an entire project. I do not want to delete the rest of the timeline as I want to cut/copy out several smaller clips and save/share them as their own files.  I am working on a copy of my original video, and I know I can just bring the project timeline down repeatedly to isolate this clip by deleting all else, but feel there must surely be a simple way to do this.

    Sirole11
    What version of Premiere Elements are you using and on what computer operating system is it running?
    For now I will generalize the principles involved. If more details needed then, please supply the details of your situation and Timeline track placement.
    You would place the gray tabs of the WorkArea Bar to span just the area to be exported.
    The tabs are set...
    Move the Timeline Indicator to the start of the segment, hold down the Alt key of the computer main keyboard as you hit the left bracket key [
    then
    Move the Timeline Indicator to the end of the segment, hold down the Alt key of the computer main keyboard as you hit the right bracket key ]
    The critical step is to make sure that you have a check mark next to the "Share Work Area Bar Only" option in the export dialog (if the dialog has that option).
    Please review and remember that the answers are in the details.
    Thanks.
    ATR

  • Rh10 - HTML Help - linking to pdf shows when generate CHM and 'view results' but not when double-click on CHM in project folder or in product help

    I have several PDFs in Baggage Files that are linked to topics in the Table of Contents.  When I generate the CHM file and 'View Results' I am able to pull up/access the PDFs with no problem.  When I go into the project folder and just double-click on the CHM file, I cannot pull up/access any of the PDFs nor can I access them in the product help.  Any ideas?  Is a setting "off" somewhere in my project?
    I am using RoboHelp 10.
    Thanks!

    eeddings wrote:
    Thanks for the idea, but I can't switch the project to WebHelp.  This .chm project consists of a master project with 18 slave projects and a slew of remote jumps.  I'd have to recreate all of the remote jumps if I switch to WebHelp.
    Hopefully Adobe can fix this issue.
    Well, first off, even though it would be WebHelp, it would be inside a CHM container. So for all intents and purposes it would be a CHM file. But having said that, I'm not sure there is a way to merge these hybrid types of CHM files.
    If your statement about Adobe fixing the issue is meaning that they can either remove the Print icon from the CHM Viewer, I wouldn't hold my breath because as I said, that's in Microsoft's lap and they haven't updated the CHM viewer in a long while. Doubtful they ever will.
    The only hope would then be for Adobe to update the code used for the Mini TOC. The only way that will happen is if enough folks submit this as a bug via the following link:
    http://www.adobe.com/go/wish
    Until that would happen, your likely best bet is to simply avoid using the Mini-TOC feature or just insert a warning that if the topic is printed, it will cause issues. Or, you could use bookmarks and links to establish your own verision of a "Mini-TOC"
    Cheers... Rick

  • I copied our entire music folder from old PC on tovnew iMac, all our muisc is there, but not our individual libraries have gone. and holding down the alt key when opening iTunes, brings up no options to choose or create  libarys, can i recover our liba

    Hi
    I copied our entire music folder from our old pc on to the new imac, and all the apps, music etc is there, but no individual libarys, we had 5 very different ones, when pressing and holding the alt key on opeing itunes, nothing happens it just opens into itunes, no option to choose or create a libary, what am i doing wrong?

    Did you copy the entire iTunes folder, not just media?  This includes the critical library.itl file.
    Image of folder structure and explanation of different iTunes versions (turingtest2 post) - https://discussions.apple.com/message/13025536 and https://discussions.apple.com/message/17457605
    Now you say you had 5 libraries.  If you really mean that then you would have to have copied 5 different iTunes folders in their entirety, not just one folder.  Anyway, something makes me feel you did not copy a whole iTunes folder and all its subfolders and files, you only copied the music.
    On the starting with the option (alt) key held down I really don't know what to advise.  It works for me hundreds of times and just about everybody else here.  The only thing I can suggest is to hold the key down longer or perhaps start iTunes and then 1 second later hold down the key for a few seconds.

  • Template does not appear in project folder

    Hi
    My template has disappeared from my project. Therefore, I
    have tried reimporting the template to the 'Templates' folder in
    the project folder. When I do this, I do not get an error message.
    But the *.htt file does not appear in the 'Templates' folder and I
    cannot attach it to help texts?? When I open my file manager I can,
    however, see that the *.htt file is indeed placed in the current
    project. Can anybody help?
    Thanks
    Lena

    Yep! These forums are littered with problems caused by
    working over a network. RH is essentially an Access DB and this has
    well documented problems with networks. Work off your hard drive
    and back up to your network each night. That's works for me. Try
    importing your template once you've copied your project to your PC
    and come back if you still have problems. You may have to recreate
    your template as it is not impossible that the .HTT file has become
    corrupted.

  • Project folder not behaving-not remembering changes

    Running OSX 10.8.5 on a 2.26GHz Quad-Core Intel Xeon.
    I have a project folder that should consist of 19 different sub-folders displaying in icon view and is locked. All folders are very organized. If I have three folders that are called folder 1, folder 2, and folder 3, they are displayed in that order from left to right folder 1,2,3. Prior to having 19 sub-folders I had 17. Everytime I needed to make a change I unlocked the main folder and did the changes. Then locked it again ( for accidental deletion ). This is the second time in a month that this folder is behaving and displaying the contents prior to having 19 sub folders, back when it had 17 and the folders that are named folder 1, folder 2, and folder 3 are now displaying folder 2, folder 1 and folder 3 also before re-organizing the main folder. The main folder is located on a secondary drive not the main boot drive. I ran disc utilities and everything checks out. Thankfully I did back-up the main folder. But from then till now the work was not backed up. I believe I only lost a little work.
    What is causing the folder that is not located on the main HD drive to behave this way?
    Did I get hacked, bug, trojan etc.?
    Tomorrow when I wake up it will probably be back to normal. What gives?
    Should I be concerned about the drive? Or something else from the system?
    Thanks.

    anyone?

  • Roll back an entire project, not individual files

    Hi,
    is there a way to restore an entire project to a certain date? I can do it for individual files but have not found a global function.
    Normally when reaching major milestones we create a copy of the entire project anyway. So this is only relevant for rolling back shorter periods of time.
    Robert

    You can from your source control system (if it supports it, what it should). With TFS I just get a specific version of the project from Team Explorer. And with VSS I did the same: Open up the client and get the project from there.
    Greet,
    Willam

  • RH8 HTML:  Publishing Sections of Project (Not Entire Project)

    Hi,
    I have a fairly large project that I'm doing various updates to.  Is there a way to publish just the areas that have been updated instead of the whole entire project?  Currently, I select "generate primary layout" once I commit through SVN but this publishes the entire project.  I just want to publish certain sections as they're being updated.
    Thanks!

    Hi there
    You can accomplish what you want in many ways. I cannot help but to notice you used the word "Publish". Are you using the built in Publishing feature to do this? If so, note that typically this operation only copies over the files that have been added or changed since the last time you published.
    From what you stated, one may also infer that you wish to prepare certain content but prevent it from going out as you update. If that's what you are hoping to do, you would use Conditional Build Tags to accomplish that. Just create a tag and name it perhaps IP (for In Progress) and exclude anything tagged with IP during the generation of the output. Assuming everything has been correctly tagged and is working, nothinig tagged with IP should end up among the output files.
    Hopefully this was helpful... Rick
    Helpful and Handy Links
    Captivate Wish Form/Bug Reporting Form
    Adobe Certified Captivate Training
    SorcerStone Blog
    Captivate eBooks

  • IMovie not showing my movie in the Projects folder

    When I click on the All Projects folder, in the preview section it says the name of the movie I have been working on. However, it shows no icon where I could click onto it nor does it allow me to play the video. I have tried making duplicates thinking maybe it would show up, to no avail ( I really don't know much about my computer ). It says that there are 3 projects there and yet nothing shows up. Recently, iMovie was not opening and it kept saying it "quit unexpectedly" but after following some advice online I was able to move things around in Preferences and iMovie opened - however it doesn't help me if I can't edit my movie. All of the clips are still in my Library though. I really would appreciate any help - this is for a school project (time is of the essence) and this is my first apple computer so I need as much help as I can get. Thank You!

    Hopefully one of these steps should solve the problem.
    Go step by step and test.
    1. System Preference > Sound > Output > Internal Speakers
        Highlight  Internal Speakers / Headphones
        Make sure that Mute is not enabled.
    2. Remove the headphone.
        If you see red light in the headphone port, plug the headphone
        in and out of the port 5 or 6 times to flip the microswitch inside.
        Sound output may be stuck in the digital mode.
    3. Reset PRAM.  http://support.apple.com/kb/PH4405
    4. Reset SMC.     http://support.apple.com/kb/HT3964
        Choose the method for:
        "Resetting SMC on portables with a battery you should not remove on your own".
    5. Applications > Utilities > Audio MIDI Setup
        Audio Devices window
        Side Bar
        Click the Built-in Output.
        Under Mute any of the boxes checked? If so, uncheck it.

Maybe you are looking for

  • How can we get the reference of XML element on frame as soon as frame is created in Document?

    Hi, When ever we copy any text/table cells from any frame, and paste it directly on page, A new Frame is created and the pasted text is placed inside that frame. Now to capture this frame creation, We have two possible solutions: 1) Attach Observer o

  • GREP not find in cells

    A bit of a problem here Name Surname Company Website www.none.com www.aaaaaaaaaaaaaaa.com none n/a no website yet www.abcdefghi.com N/A none etc. I have a table like this, it has 372 columns. In the website column there are web addresses. But in some

  • Display the return of a function in a field

    Hi, I'm new to oracle reports. I basically have written a fuction that will return a date. However i want to display this date on the report but can't see how. When i select a field on the layout editor and go to the property palette and then go to s

  • Importing compressed movie and attaching to button

    I need help. I've got a final cut pro 4.5 movie that i've compressed through Compressor 1.2.1 that is 3.14 GB. I've set up my menu through DVD Studio Pro 2.0 and everything and have no trouble attaching the audio to the play button, but everytime I t

  • Aperture lagging iPhoto?

    I am relatively new to the mac, but with cameras that shoot in RAW (and presuming Aperture would be the leading product - I went with it over Aperture) and better editing features, went with Aperture. However now, with the new features in iPhoto I wo