Robohelp 9 question. URGENT! Thanks!

I have a user that is having an issue where when she inserts an image into a document and saves, it doesn't save it to the file on the server (where it is supposed to), it just saves it in the body of the text. Does that make sense? Have you seen this issue?
I re-installed Robohelp and created a new profile for her on her machine and deleted the old one from the registry; still nothing. She is using Windows 7 x64.
I really appreciate any insight. Thanks!

That will not solve the problem. Whatever you do you have to move it locally and hope there is no corruption. I recommend you zip the project and move it for two reasons.
1] You will have a copy of where the project is now if anything goes wrong.
2] Very occasionally we have seen people having problems using copy and paste across the network.
Delete the CPD and then open the project and verify all is OK.
After that you have two options.
1] Work on it locally and zip a copy to the network every night when working on the project.
2] Implement source control. Part of that will involve checking in that local copy. When you work on the project thereafter RoboHelp will check out to the local copy whatever it needs and you then check back in as required.
See www.grainge.org for RoboHelp and Authoring tips
@petergrainge

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Hi, I've been looking through the forum posts, as well as on Peter Grainge's web site under Reverse Engineering, and I haven't quite found the answers to some questions I have about turning a chm file into a RoboHelp project. Any help with the following would be much appreciated.
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I then tried decompiling the chm using Keytools, but the results were the same when I looked at the project in RoboHelp.
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2. Is there another way to recreate the topic hierarchy, TOC, and index after decompiling the chm file and then opening the hhp file in RH8?
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I think you are on the right track.
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You should be able to recover those. Check the detail of my article. Post back if no joy.
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It is a while since I have done any reverse engineering so I would have to test whether or not the hierarchy is maintained. I thought it was but not sure.
It maybe there was no hierarchy in the source. You don't need one to create a TOC with hierarchy so are you sure the developers had one? I suspect they may well have ignored niceties like that. If so, you would either have to live with that or undertake it manually.
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Have you considered how you will maintain this arrangement when the product is upgraded? I guess you could reverse engineer the CHM you are given and then import the topics you need, provided they don't need too much massage.
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