RoboSource Control 3 Explorer - Admin access and adding users

Just started in a department where users working with RoboHelp HTML 7 are connected to a Windows XP PC on which RoboSource Control 3 Explorer is being used for version control. The two guys who set up the system are no longer available. I have the login for one of them, but do not know if he was the Admin or a subadmin in RoboSource Control. When I go to Admin>User Library, I get the following screen.
- None of the users show any rights checked. - That's the first problem.
- Is there any way that I can determine if the login I'm using is the real Admin? Does the fact that I have access to the User Library tell me anything about this?
- When I try to add a user, I get the error message "Error - you have insufficient rights to perform this operation."
- I need to be able to add users and have Admin level control. If the login I have is from the actual Admin, then I might be okay. But if not, am I out of luck? If that's the case, is my only option to take the following steps?
   1. Have a user check out all the project files.
   2. Disassociate those files from the RoboSource Control machine. (There are hundred of topics in the project files.)
   3. Set up a new RoboSource Control with myself as the Admin.
Thanks!

Umm, I'm not sure if it's the same issue, but recently all user rights for every single user in the user library (including the admin) went missing much like yours. I know for a fact that my user profile had admin rights, but at that time, no rights were checked for any user. (The admin user will have, if I'm correct, all the rights selected).
I still don't know what caused the issue, but a simple restart of the server that hosts RoboSource Control was enough to restore permissions in our case. Maybe you could try that and see if the restart helps? Considering that the alternative is setting up a new RSC database, I would think it's worth a shot
- Richa

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Exchange 2013 Give domain Admin access to all users inbox

In the old 2007 exchange server we had domain admin access to everyones mailbox so we could open anyones email box using outlook client.
But in 2013 exchange the mailbox delegation does not give us the option to add a "group" to the full access area, old allows to add a "user" who has a mailbox setup in exchange. I see there is Exchange Server group listed under Full Access
, but it does not work added our domain Admin user to that group rebooted exchange and the test machine but did not work.
Only option that works to allow mounting of xyz users mailbox via abc admin user is to actually add that abc admin user to the xyz mailbox under mailbox delegation > Full Access.
Is there a work around this, so we can simply have a group ABCD with user ABC or DEF etc. etc. so they can access everyones mailbox instead of going in and changing all users mailbox delegation one by one for the new user etc. ?

Have you tried using the Exchange Management Shell?
Get-Mailbox | Add-MailboxPermission -User Name_of_Group -AccessRights FullAccess -InheritanceType All
Ed Crowley MVP "There are seldom good technological solutions to behavioral problems."
I did i tried get-mailboxpermission and other than NT Authority and the end user the Deny was set to True for all inheritance rights. I tried your command, added user to the group i wanted under Enterprise OU in AD and restarted transport on exchange and
logged in on the test machine again.
Still no go, the user I am trying to add when using get-mailboxpermission shows up as Denied for fullaccess so is that overriding the group permissions ?
RunspaceId      : 2xxxxxxx0
AccessRights    : {FullAccess}
Deny            : True
InheritanceType : All
User            : domain\abc
Identity        : domain/Users/xyzuser
IsInherited     : False
IsValid         : True
ObjectState     : Unchanged
And for the group i just added with the above abc user inside it:
RunspaceId      : 2xxxxxxxxx0
AccessRights    : {FullAccess}
Deny            : False
InheritanceType : All
User            : domain\newgroupadded
Identity        : domain/Users/xyzuser
IsInherited     : False
IsValid         : True
ObjectState     : Unchanged
So is the users deny is causing this ? Not really sure why ABC domain admin/enterprise admin is the only one listed as no deny, there are other mailbox users that do not show up, I am assuming I have to create a new user a domain local user and that might
work ? I wanted the Domain/Enterprise Manager/admin to have access so we would not have to keep toggling between users just to access someones inbox.
Also further down the list of mailboxpermission i see the user abc (the user i want to add to the group to have access) is listed with Full access and Deny flag is set to False instead of True.
So have two entries for user abc one with deny flag set to true and one with deny flag to false.
AccessRights    : {FullAccess, DeleteItem, ReadPermission, ChangePermission, ChangeOwner}
Deny            : False
InheritanceType : All

No Start Menu, removed and added User Account then no "Built In" Apps - Build 1049

So quick history, was having problem with start menu not working under build 1044 for the second user I'd added to the machine (Microsoft account). Rebuilt using "Remove everything and reinstall windows". Seemed to resolve the problem for the newly
added user and was still working under the original user (also Microsoft Account). Then along came build 1049 and now the same start menu issue occurred for the original user account. So, as both were setup as admins, removed the original
user account, restarted, checked all data removed and added the account again.
First attempt added the account as a local account then added the Microsoft account after login, result = start menu working but no "built in" apps (store beta, insider app etc).
So removed account again and added again, this time using Microsoft account immediately, logged in and exactly the same result.
Any ideas how to resolve?

You cannot use the Start Menu logging in as anything that would be in the BUILTIN\administrator group on the computer. I had the same problem when I added the machine to a domain, thus domain admins is in the BUILTIN\Administrator group.
The reason being that the Windows 10 Start Menu is an appxpackage, and you can't run appxpackages using the built-in administrator account. As is the case for example with Windows Store. It doesn't however give you a warning message, you
just click on the windows button and nothing happens.
This is just total madness imv. It kind of made sense when all the appxpackages where apps, but now they include parts of the OS, the OS is essentially non-functional when you log in using anything in the BUILTIN\ administrator group.
If you really want to blow your mind, go into PowerShell and run the command: get-appxpackage|remove-appxpackage
If you run that on Windows 8.1 it will remove all the bloatware apps for the logged on user. Run it in Windows 10 and it removes various parts of the OS for that user as well, such as the Start Menu!

Weblog, access and new user creation control

In the Admin Help, I am told to find a "Weblog" entry under "Computer&Services" in "Server Admin".
I dont.
Under "Web" is only the "Enable Weblog"
I want to stop anyone from creating new weblogs. Its supposed to be done somewere?
Were?
I also dont want anyone to be able to leave comments, can I do that?
/Joachim

To allow only some users to create blogs:
Create a group in Workgroup Manager called Bloggers or some such, then open Server Admin
Click on the name of your server
Click the Access Tab
Uncheck Use same access for all services
Select Weblogs and tick off Allow only users and groups below. Add your Bloggers (or whatever) group and click Save.
To disable comments in a blog, you can log into the blog using the Admin console at http://my.server.com/weblog/username/?flavor=admin. There is an option in there to disable comments.
Another way is to open the Library/Tomcat/blojsom_root/webapps/root/WEB-INF/user/blog.properties file and change Comments Enabled from True to False.

Unity Connection 8.5 Accessing and Purging user messages as admin

Is there a way as an admin I can purge a users saved voicemail messages in Unity Connection 8.5 without deleting their entire account and recreating it?
Also is there a way using an admin account I can access a users mailbox and export messages to individual files (.wav, etc.)for storage/playback/evidence purposes?
Jim

Hi Jim,
I'll just add another reference to the great info from Jonathan (+5 "J")
The best way with Unity Connection to delete VM's is with the use of this excellent tool from
the great suite of Unity Tools (** "reset" feature);
Unity Connection Bulk User Delete
For resetting users you have the option of emptying the mailbox, resetting greetings, deleting voice names, resetting passwords, removing private lists and a number of other options you may choose.   For installations where the user base “changes over” frequently such as schools this may be a nicer option. This option is also allowed for CoRes installations since it does not involve the removal of user objects from the Connection database.
http://www.ciscounitytools.com/Applications/CxN/BulkUserDelete/BulkUserDelete.html
Cheers!
Rob
"Celebration it's around us, every nations, all around us.
Singin' forever young, singin' songs underneath that sun" - K'naan

Account hacked and admin access transferred to new...

I'm hoping I can get help quickly with this. I have a business account and my user id: "[Removed for privacy]" has been the admin for over a year, since I've opened my account. Recently, my account was hacked from someone from Algeria and administrator access was changed from my id to a different one, that I don't have access to. Then $300 was charged to my credit card and all these Algeria calls were made!!! My bank is refunding the amounts, but still, it put me in a major bind. I would have though that Skype would have seen this fraudulent activity and put a stop to it, but nothing happened.
How on earth do I restore admin access to my user id? Now I can't do anything with the limited access I have.
Thanks in advance for the help.
Eric

I think you may need to contact customer service regarding that matter. Just open the link pasted below to see the instructions on how to get in touch with customer service -
https://support.skype.com/en/faq/FA1170/how-can-i-contact-skype-customer-service
IF YOU FOUND OUR POST USEFUL THEN PLEASE GIVE "KUDOS". IF IT HELPED TO FIX YOUR ISSUE PLEASE MARK IT AS A "SOLUTION" TO HELP OTHERS. THANKS!
ALTERNATIVE SKYPE DOWNLOAD LINKS | HOW TO RECORD SKYPE VIDEO CALLS | HOW TO HANDLE SUSPICIOS CALLS AND MESSAGES

Checking in a Compiled Help File to RoboSource Control

We're getting ready to upgrade from RoboHelp X3 to X5 and
begin using RoboSource Control. I have X5 and RSC installed on a
test machine and noticed that RoboHelp HTML doesn't appear to
automatically check in a newly compiled .chm file when I close that
particular help project. This leads me to believe that the only way
to check in a newly compiled .chm file is to do so manually from
within the RoboSource Control explorer program. Could someone
please confirm this or, if I'm mistaken, describe how to configure
RoboSource Control/RoboHelp HTML to automatically check in the .chm
file?
Thanks!

RoboSource Control manages all files which are part of a
RH-project. The compiled CHM is not consiodered part of the
project. Considering that the source control system allows for
rollbacks and would have to maintain (nearly) all your compiled
files to do so, this method makes sense.
Greetings
---Dirk Bock

EA4500, setting 'HTTPs' admin access only, failure CCC upgrading

Got a new EA4500 yesterday, it came with traditional browser-based firmware.
Then I changed its Admin access to HTTPs only, disabled HTTP.
I downloaded CCC upgrading wizard, registered CCC account.
When I tried to upgrade to CCC firmware, it kept trying to detect and finally told 'can not detect a device to upgrade'.
When I enabled HTTP admin access and tried to upgrade CCC again, it worked.
Does somebody encounter similar issue?
If HTTP enabling is a necessary condition for CCC upgrading, shall such message be prompt at least, when the tool failed to detect applicable device?

Which group are you talking about?
I have a group for all direct access machines, You have to specify this group during the wizard.
The permission issue seems to be related to the script trying to modify group policy
I have tired with the default polices the wizard creates and also specifying 2 blank policies.

RoboSource Control Admin Permissions

From within RoboSource control, the Admin checkbox in the Admin user account was deselected. RoboSource threw an error when I tried to re-select it, saying I (as admin) didn't have permission. It closed, and now I cannot log into the dbs as Admin (or any other account). How can I reset the Admin account for our database? Is there a file on the server that I can edit to do this outside of the GUI?

Hi, Efilip, and welcome to the board. Do you recall having made that change to the settings? If not, it's possible that rebooting your server will restore it to sanity. When our server hasn't been rebooted for a while, one of the problems that tends to arise is that account permissions get strange. This clears up with the reboot.
On the other hand, I remember accidentally removing admin permissions from an account. Had I not had another admin account set up, I would have been in the same position you're in, as RSC Explorer wouldn't let me do anything to remedy the situation.
There might be a way to change the setting, as you suggest, but I'm not aware of it. Perhaps your SQL administrator can help? Barring that, and if rebooting the server doesn't help (or reverting to an earlier backup of the db isn't practical), then you should probably contact Adobe support to see if they can tell you how to reset the admin rights.
G

Does Adobe RoboSource Control provide a facility of access restriction on the WebHelp output?

I need to publish a WebHelp document that can be accessed only by a specific group of people.
In order to ensure that only the specificied group of people access the document, can it be restricted by aligning it with individual user ID/pwd? Is there any facility provided by RoboHelp/RoboSource Control to restrict access through individual User ID / password?
- If yes, how can it be implemented?
- If not, is there any other alternative?
Some direction would be really helpful. Thank you!

RoboSourceControl is just a source control application. It certainly does not have the sort of functionality you require. Neither would any source control application. You have some options though.
Publish your WebHelp to location that can be secured to a specific group of people. Your IT people can help here.
Purchase a RoboHelp Server licence and output WebHelp Pro rather than WebHelp. RoboHelp Server allows you to restrict access to users with a userid / password.
If PDF is an option, output to that and secure the PDF file to those with the supplied password.

Qs About SQL Server and RoboSource Control

Hi. I have two questions:
(1) Will the SQL Server Compact edition work as the db used
for RoboSource Control? I know that it has a limit of 4 GB.
(2) Do I have to install a copy of RoboHelp (and, thus, of
the RoboSource Server Configuration Utility) onto the network
server where my SQL database is located, or can I configure the SQL
database remotely from one of the client machines?
Thanks!

Hi. Yes, you are correct that the "RSC Server" is really just
a SQL db that you have modified using the RSC Database
Configuration tool.
We are working on a client project from several
locations--some people are at the client site sometimes, some
people are at home sometimes, and some people are at our company
site sometimes. The client software that we are documenting
requires us to be connected to the client VPN if we are not at the
client site. However, we would like to store the RH files on our
company server, which can be VPN'd into from either our client site
or from home.
Apparently the VPNs will pass the IP/HTTP protocols that
SQL/RSC uses. What we'd have to do is log into the company VPN (if
necessary) at the beg of the day, use the "offline" feature of RSC
to check out the documents, and then log off the company VPN and
onto the client VPN to access the software we are documenting. Then
reverse the process at the end of the day or whenever.
However, our company doesn't want to install SQL on our
storage machine which is just a file server. And we don't want to
store it on the client site, either. (We're just documentation and
training, after all, not real software developers.)
One alternative to using RSC is to use merged projects, since
each tech writer will only be working on one section of the
documentation at a time. However, I'm concerned about context
sensitivity and merged projects. I found a good discussion where
one of the Peters (the two gurus on here who are named Peter) gave
an extensive description of how to do CS with merged projects.
However, someone reported that they couldn't get it to work using
RH7.
As a relatively novice (though technically inclined) user, I
would like to avoid the issues with merged projects and CS.
Therefore, I think what I'm going to do is store the RSC server on
my local machine and check out the documents for tech writers
myself, then check them back in when the writer is done.
I'm testing today and I will report back on my results.
Thanks for your responsiveness and let me know if you have
any opinions on this!
HKB

Server Admin "Access" Section and groups

Hi all,
I read some posts about using the ACL in the server manager to control who can do what and I found exactly what I need...letting blog people have an account but not be allowed to log into my AFP share to do damage.
My problem is that when I go to put in my "admin" and "HTTP users groups" into the ACL allowed list, they won't show up. I know in Server Admin and Workgroup Manager you have to turn on hidden system users/groups to see them, and I have them on, but I can't see them in this particular view. Does anyone have a work around so I can set up these lists?
Thanks!

Spoke with our Apple rep and found a solution here:
http://www.bombich.com/mactips/scripts.html
The last script on the page allows for setting ACLs to groups.
What it actually seems to do is to create a new group called "* access" where ** is the service in question (afp, ftp, loginwindow, etc). It gets an ID from 500 forward, which makes it a user level group, which the server can see. It also gains a name like com.apple.access_*.
From there, it places the users/groups you define in the script into the group membership, and then applies it to the ACL.
All in all, it works very well, and I highly suggest it.
X Serve Mac OS X (10.4.7)

Poor performance on admin console after adding 1k+ teams and member profile

We run v7sp3p2 (MS) now but even back on v5.1 see degraded performance in form of response times over 60 seconds when browsing security hierarchy in admin console after adding over 1000 teams and member access profiles. We need the granularity in access for our many users. Does anyone know any tricks to prevent the glacial and disappointing response times while maintaining the necessary security? This behavior reflects poorly on the product's scalability.
Thanks,
Erik

Sorin, I want to make sure I understand your recommendation.
First, we do have more than 1000 users. Each location has a unique team to which their users belong, and each of these teams has a member access profile with corresponding read/write access to the dimension member representing their location. The users at each location only view data for their own location.
Is your recommendation to use another interface besides the admin console for accomplishing security updates?
We have a custom package that uses an API to upload data files with mass updates to security assignments and definitions, but hesitate to use this method for mundane changes for add/remove/change just a few users as this method bypasses the domain validation we get on the front end wherein we can only add users to the domain they correctly belong to.
To dodge the risk of a bad user/domain matchup we'd like to use front end but it appears to not support our scale well.
Thoughts on a setting or configuration we could manipulate to resolve the poor performance would be great - what levers can we pull? If this is all the tool can support we just live with it and pay the cost in wasted man hours over the life of the product...

Error Adding Queue via jms if admin killed and re-started

that did the trick.
          Charles Paclat wrote:
          > I think that this is a safe bet. Let mw know how it works out when
          > you change it to use the adminstration server.
          >
          > "Larry Presswood" <[email protected]
          > <mailto:[email protected]>> wrote in message
          > news:[email protected]...
          > Ok upon more digging it uses context to the managed server which
          > hosts the jms server not the
          > admin server. Could that be the issue?
          >
          >
          > Larry Presswood wrote:
          >
          >>
          >>
          >> Charles Paclat wrote:
          >>
          >>> Larry,
          >>>
          >>> So the deal is that any mbean creations against that
          >>> AdminMBeanHome will fail if the adminstration server is not
          >>> present. This is whey steps A and B are failing. Is the
          >>> difference between C and D that the other managed servers are
          >>> not being restarted? Why is a managed server and not the
          >>> adminstration server responsible for creating the queues and
          >>> topics? It seems as though based on your description you have a
          >>> specific reason for doing this.
          >>
          >>
          >> The difference between C and D is that in C only one managed
          >> server is being res-started vs D the whole env admin server and
          >> all managed servers are being re-started.
          >>
          >> The managed server has a stateless ejb which
          >>
          >> A. creates context to Admin Server
          >> B. issues mbean calls. so it does use admin server to make the
          >> calls the bean is simply
          >> deployed in managed server for consitency.
          >> I am currently looking at the stateless bean which talks to the
          >> admin server mbeans to see if I can
          >> see any issues. I had first thought it was a cached context but
          >> it re-creates context each call however it does not issue a close
          >> after every call. I am going to try that although i wouldnt think
          >> that would matter
          >>
          >>>
          >>> Is there anything in the server logs associated with the
          >>> rediscovery and reconnect to the adminstration server when you
          >>> are running scenario C? I am going to cross post this message
          >>> to the JMS newsgroups as I think those folks may be more
          >>> familiar with the specifics of how the lifecycle of JMS is
          >>> interacting with JMX.
          >>
          >>
          >> We do see re-discovery log entries being made as I have said all
          >> managed servers have MSI = true and replication = true and are
          >> running on the same physical box duno if thats an issue??
          >>
          >>
          >>
          >>>
          >>> Charles
          >>>
          >>>
          >>>
          >>> "Larry Presswood" <[email protected]
          >>> <mailto:[email protected]>> wrote in message
          >>> news:[email protected]...
          >>> What I can say right now is here are a couple of different
          >>> sequence of events which have essentially
          >>> the same result in that the queues are not created in the
          >>> config.xml will have to check to see if the mbeans have been
          >>> created havent dont that yet.
          >>>
          >>> Scenario A.
          >>>
          >>> Weblogic Admin Server is brought down with a kill -9 (This
          >>> was done by accident)
          >>> We have three managed servers and one of our servers is
          >>> responsible for adding queues etc.
          >>> It is still up however any add operations fail ie nothing to
          >>> config.xml nothing shows up in console and i cant do jndi
          >>> lookup.
          >>>
          >>>
          >>> Scenario B.
          >>>
          >>> Weblogic Admin server is brought down with a graceful shutdown
          >>> Same result as A.
          >>>
          >>> Scenario C
          >>>
          >>> Weblogic Admin Server is brought down
          >>> Managed server which does mbean operations is brought down
          >>> Start Admin Server
          >>> Start Managed server
          >>>
          >>> Same results as A and B.
          >>>
          >>> Scenario D
          >>>
          >>> All servers brought down and back up
          >>> It works correctly.
          >>>
          >>>
          >>>
          >>>
          >>> Charles Paclat wrote:
          >>>
          >>>>Hi Larry,
          >>>>
          >>>>Based on my knowledge of how all of this is put together and see that might
          >>>>be problems in this area. To help me figure out if this is a bug in 7.0 it
          >>>>would be helpful if you could more fully describe the sequence of starting
          >>>>and stopping the admin and managed servers.
          >>>>
          >>>>Somethings that you can check for are if the new queue is being added to the
          >>>>"config.xml" file and if the various beans are being approriately created
          >>>>despite the fact that the queue is not actually coming into existence. Does
          >>>>the Queue/Topic MBean exist on the adminstration server? Is the "Config"
          >>>>version of that bean coming into existence. The Config MBean has the
          >>>>ObjectName as the one you originally created and but with the string
          >>>>"Config" appended to the object type and the additional field
          >>>>Location=<servername>.
          >>>>
          >>>>You can use the weblogic.Admin tool to check this. Alternatively you can
          >>>>deploy the attached webapplication on each of servers and then accessing the
          >>>>ulr http://<hostandport>/mbeans/mbeans.
          >>>>
          >>>>In the meantime I will do some investigation of my own.
          >>>>
          >>>> Thanks,
          >>>>
          >>>> Charles
          >>>>
          >>>>
          >>>>
          >>>>"Larry Presswood" <[email protected]> wrote in message
          >>>>news:[email protected]...
          >>>>
          >>>>
          >>>>>I am looking at our code but figured I would put a post out to see if
          >>>>>anyone else has
          >>>>>seen this.
          >>>>>
          >>>>>We are using weblogic 7.0 sp2
          >>>>>
          >>>>>We have code which uses mbeans to add a Queue/Topic. The issue is if the
          >>>>>admin server
          >>>>>is killed and then re-started (We do have discover managed servers =
          >>>>>true) then our code does not work. I as of yet cant tell if we are
          >>>>>eating an exception or if one is not being thrown.
          >>>>>
          >>>>>However its weird since even after starting the managed server it still
          >>>>>doesnt work.
          >>>>>
          >>>>>We do have MSI = true and MIS replications = true I dont know if this is
          >>>>>related or
          >>>>>not but could it be a known WLS bug??
          >>>>>
          >>>>>Anyhow I am digging into our code. Please let me know if anyone has
          >>>>>experienced the
          >>>>>same issue.
          >>>>>
          >>>>>
          >>>>>
          >>>>
          >>>>
          >>>>
          >>>>
          >>>
          >>
          >
          [att1.html]

How do I access "Firefox is NOT compatible with this application. For best performance, please use Internet Explorer 5.0 and above...." web sites; when I try to download any alternate browser, then a warning that alternate is "imcompatable with your opera

How do I access websites that warn: "Firefox is NOT compatible with this application. For best performance, please use Internet Explorer 5.0 and above...."? When I try to download any alternate browser, all I get is another warning that the alternate is "not compatible with your operating system." Is Firefox preventing this? The site listed below is a job application site. I've had this same problem with other job application sites also.
== URL of affected sites ==
https://storefront.kenexa.com/lithia/cc/Home.ss

There should be a User Agent Switcher menu item under Tools, which gives you the browser names you can impersonate.
The menu item name changes to the browser UA you are presently using.
There is also a User Agent Switcher button, you can add it using View -> Toolbars -> Customize, and dragging the button to your toolbar.
See http://chrispederick.com/work/user-agent-switcher/features/ and http://chrispederick.com/work/user-agent-switcher/help/
You can just start trying IE versions (or the versions it says on the site) until it lets you in.

RoboSource Control 3 Explorer - Admin access and adding users

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