Role Import Error In SAP Authentication

Dear Experts,
I have Installed BO XI R3.1 Integration kit for Sap Solutions.After Updating in Entitlement System,Options then while moving to Role Import i am getting error as shown below.
After Login to CMC>Authentication>SAP-->Role Import
SAP_CMINIT3 : rc=20 > Connect to SAP gateway failed Connect_PM GWHOST=biwdev, GWSERV=sapgw01, SYSNR=01 LOCATION CPIC (TCP/IP) on local host ERROR hostname 'biwdev' unknown TIME Wed Jun 08 11:03:00 2011 RELEASE 720 COMPONENT NI (network interface) VERSION 40 RC -2 MODULE nixxhl.cpp LINE 183 DETAIL NiHLGetNodeAddr: hostname cached as unknown COUNTER 110
1)Can you please tell me how to solve it?
2)Can you please give me links related to Single  Sign On  or documents ?

Hi,
are all transports imported in your SAP Back- End?
Can you ping your SAP Back- End from your BO Server?
With regards to SSO, you can have SSO from your SAP EP to BOBJ or from BOBJ to your SAP Back- End. Check the SAP ITK installation guide.
https://websmp203.sap-ag.de/~sapidb/011000358700000559912010E/xi31_sp3_bip_sap_inst_en.pdf
You need a S-User for Login.
Regards
-Seb.

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