Royal Battle Bears game is suddenly denying me access. Is asking me to sign in and when I get my pass and username doesn't recognized it? Helpppp

We have been using the game frequently since we bought the app, our last purchase related to the game accesories was on June 22 but in June 25 the game started to asking for my pass and username, when I put the info in doesn't recognize it and marks it as invalid. What should I do? If I p[en a new account all the info gained in the game would be lost :{

You might get more help contacting the developer, or checking to see if anything is mentioned about it in the App Store.  If there is a general problem with an app, the developers will sometimes post a statement about it, or reviewers will say something about it.  It may be an issue with their server capacity or something.

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