RPM 13.2 Price Change Problem

Question

While creating a price change ...when the item is submitted for conflict checking ,its completing the task,when clicking on submit ,its successfully showing the status as submitted,but when clicking approve, the conflict check is giving out a alert saying" conflict check has completed",but the status on the price change is still being shown as "conflict checking"..
any reasons for such behaviour?

Answer 1

<?xml version="1.0" encoding="UTF-8" ?>
<!DOCTYPE log4j:configuration SYSTEM "log4j.dtd">
<!-- ===================================================================== -->
<!-- -->
<!-- Log4j Configuration File -->
<!-- -->
<!-- For more configuration infromation and examples see the Jakarta -->
<!-- Log4j website: http://jakarta.apache.org/log4j -->
<!-- -->
<!-- ===================================================================== -->
<log4j:configuration xmlns:log4j="http://jakarta.apache.org/log4j/"
debug="false">
<!-- ============================== -->
<!-- Append messages to the console -->
<!-- ============================== -->
<appender name="CONSOLE" class="org.apache.log4j.ConsoleAppender">
<param name="Threshold" value="DEBUG" />
<param name="Target" value="System.out" />
<layout class="com.retek.rpm.log4j.RPMLog4jPatternLayout">
<!-- additions to pattern layout:
%T: current jta transaction id
%H: current hibernate session hash code
-->
<param name="ConversionPattern"
value="%d{ABSOLUTE} %-5p (%t) [%c{1}] %m%n" />
</layout>
</appender>
<!-- ======================================================== -->
<!-- Append messages to a file that is rolled daily. -->
<!-- ======================================================== -->
<appender name="RpmLogFile"
class="org.apache.log4j.RollingFileAppender">
<param name="File" value="/home/oracle/Oracle/Middleware/user_projects/domains/formsdomain/servers/rpm_server/logs/RPM.log" />
<param name="MaxFileSize" value="1024KB" />
<param name="MaxBackupIndex" value="10" />
<param name="Threshold" value="ERROR" />
<layout class="org.apache.log4j.PatternLayout">
<param name="ConversionPattern"
value="%d{dd-MM-yyyy HH:mm:ss} %-9.9p %m%n" />
</layout>
</appender>
<!-- ======================= -->
<!-- Setup the loggers -->
<!-- ======================= -->
<logger name="com.retek.rpm">
<level value="ERROR" />
</logger>
<logger name="com.oracle.retail.rpm">
<level value="ERROR"/>
</logger>
<logger name="com.retek.rpm.domain.external.dao">
<level value="ERROR"/>
</logger>
<logger name="com.retek.rpm.domain.task.service">
<level value="ERROR"/>
</logger>
<logger name="com.retek.rpm.domain.core.service.JmsContext">
<level value="ERROR"/>
</logger>
<logger name="com.retek.rpm.domain.core.service.RPMServerContext">
<level value="ERROR"/>
</logger>
<!-- This logger should be set at ERROR level, since it generates lots of logs -->
<logger
name="com.retek.rpm.domain.core.service.RPMServerContext_DEBUG">
<level value="ERROR" />
</logger>
<logger name="com.retek.rpm.domain.core.service.RPMHibernateTransactionController">
<level value="ERROR"/>
</logger>
<logger name="com.retek.platform.persistence.hibernate.HibernateSessionDispenser">
<level value="ERROR"/>
</logger>
<logger name="com.oracle.retail.rpm.domain.businessprocess.service">
<level value="ERROR"/>
</logger>
<logger name="com.oracle.retail.rpm.promotions.service">
<level value="ERROR"/>
</logger>
<logger name="net.sf.hibernate.transaction">
<level value="ERROR"/>
</logger>
<logger name="net.sf.hibernate.SQL">
<level value="ERROR"/>
</logger>
<!-- ======================== -->
<!-- setup the default logger -->
<!-- ======================== -->
<root>
<level value="WARN" />
<appender-ref ref="CONSOLE" />
<appender-ref ref="RpmLogFile" />
</root>
</log4j:configuration>
there is a logging level given for a number of loggers,which specific logger's value do i need to change to DEBUG ?
regards.