Runbook for decommission vm from service manager end portal

Hi,
I have created runbook for provision vm in VMware and it is working fine from service manager self service portal...
Now my next requirement is end user should be able delete the vm which he provisioned from the portal....
So, I have created one simple work flow for delete VM and only vm name is the input parameter...
Now when create the request offering user should get the list of vms which he provisioned...How can I get the list of vms in request offering?
Thanks in advance for your help...
Regards,
Sudheesh M A

Hi,
This blog post show you query based list
http://blogs.technet.com/b/servicemanager/archive/2011/11/08/request-offering-wizard-overview.aspx and this
http://www.buchatech.com/2013/11/service-manager-request-offering-multiselect-user-prompt/
First you need to make sure you have the machines in Service Manager CMDB. If it is domain joined servers they should be in the CMDB, from the Active Directory connector. Then you need to have a way to filter out which machines to show for a user. When a
end user browse to the SCSM portal you can access the username from the service offering by a varaible named Token Portal User Name. The Token: Portal User Name is in format CONTOSO\leni (DOMAIN\username)
You can use it to filter which servers to show, if you add DOMAIN\username on a attribut on each server. For example if you add the owner of the VM to each server, in format DOMAIN\username you can then configure the query based list to show list all servers
were the notes field or owners field is equal to Token Portal User Name.
Once you have all servers in the CMDB and servers has owner in correct format you can start thinking about new runbooks.
Anders Bengtsson | Microsoft PFE | blog at http://www.contoso.se

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Hi all,
did anyone use blog "An advanced solution for sending email from Solution Manager (or CRM)"
<a href="/people/emmanuele.prudenzano/blog/2006/08/03/an-advanced-solution-for-sending-email-from-solution-manager-or-crm:///people/emmanuele.prudenzano/blog/2006/08/03/an-advanced-solution-for-sending-email-from-solution-manager-or-crm
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I tried to implement your solution in our SAP system. I´m new to ABAP and so it´s a little bit try and error for me.
I´ve got some errors:
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Hi all,
did anyone use blog "An advanced solution for sending email from Solution Manager (or CRM)"
<a href="/people/emmanuele.prudenzano/blog/2006/08/03/an-advanced-solution-for-sending-email-from-solution-manager-or-crm:///people/emmanuele.prudenzano/blog/2006/08/03/an-advanced-solution-for-sending-email-from-solution-manager-or-crm
I´ve got some problems:
I tried to implement your solution in our SAP system. I´m new to ABAP and so it´s a little bit try and error for me.
I´ve got some errors:
In method EXEC_SMART_FORM_WITH_TEXT (from note 935670) :
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Get user comments from Service Manager 2012

Hi all,
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Hi!
Yes, it is possible. "Get Relationship" does just exactly that, it only gets the relationship between the Incident object and the Trouble Ticket User Comment object. After you have retrieved this, you then need to get the actual related object.
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How do I setup the Service Offering to pass the Work Item Title and or description?
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System & Installation Numbers are missing from Service Manager

Hi All,
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Best regards
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Hi,
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Regards,
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Could not create VM from Service Management Portal API

Hello,
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Accept-Encoding: identity
Content-Length: 3132
x-ms-principal-id:
Content-Type: application/json;odata=verbose
Accept: application/json;odata=verbose
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"ComputerName": "BOSSTest",
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"Dismiss": null,
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"DynamicMemoryDemandMB": null,a
"DynamicMemoryEnabled": null,
"DynamicMemoryMaximumMB": null,
"Enabled": null,
"ExcludeFromPRO": null,
"ExpectedCPUUtilization": null,
"FailedJobID": null,
"FullName": "",
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"HasPassthroughDisk": null,
"HasSavedState": null,
"HasVMAdditions": null,
"HeartbeatEnabled": null,
"HighlyAvailable": null,
"IsFaultTolerant": null,
"IsHighlyAvailable": null,
"IsUndergoingLiveMigration": null,
"LastRestoredCheckpointId": null,
"LibraryGroup": null,
"LimitCPUForMigration": null,
"LimitCPUFunctionality": null,
"LinuxAdministratorSSHKey": null,
"LinuxDomainName": null,
"LocalAdminPassword": "!!123abc",
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"Location": null,
"MarkedAsTemplate": null,
"Memory": null,
"MemoryAssignedMB": null,
"MemoryAvailablePercentage": null,
"MemoryWeight": null,
"ModifiedTime": null,
"MostRecentTaskId": null,
"NetworkUtilization": null,
"[email protected]": "Collection(VMM.NewVMVirtualNetworkAdapterInput)",
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"OperatingSystem": null,
"OperatingSystemShutdownEnabled": null,
"Operation": null,
"OrganizationName": null,
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"RoleID": null,
"RoleName": null,
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i only get the response:
500 INTERNAL SERVER ERROR
Date: Fri, 29 Nov 2013 13:21:46 GMT
X-Content-Type-Options: nosniff
Server: Microsoft-IIS/8.0, Microsoft-IIS/8.0
X-AspNet-Version: 4.0.30319
X-Powered-By: ASP.NET, ASP.NET
Cache-Control: no-cache
DataServiceVersion: 1.0;
request-id: 853d7c54-ece5-0000-ff09-3e85e5ecce01
Content-Length: 0
When i look at the Service Management logs i found this:
Resource provider unexpected exception for request with verb 'POST', operation name 'Outgoing tenant proxy call', request URI 'https://svtdcspf01.tdc.eb-grp.net:8090/SC2012/VMM/a43cf9d2-3353-4611-969b-d45616bfe212/Microsoft.Management.Odata.svc/VirtualMachines',
version '', client request Id '', server request Id '31098b27ca9f4301a7b091e4d6c4db3e.2013-11-29T13:21:44.6146313Z', status code 'InternalServerError', reason 'Internal Server Error', body '{"error":{"code":"","message":{"lang":"de-AT","value":"An
error occurred while processing this request."},"innererror":{"message":"<ErrorInfo>\r\n <DisplayableErrorCode>11418</DisplayableErrorCode>\r\n <ErrorType>Error</ErrorType>\r\n <Problem>You
have no access rights for at least one of the required objects for this operation.</Problem>\r\n <RecommendedActionCLI>Apply the Virtual Machine Manager administrator to obtain the required
permissions.</RecommendedActionCLI>\r\n <DetailedCode>None</DetailedCode>\r\n <SymbolicErrorCode>ObjectsInaccessible</SymbolicErrorCode>\r\n</ErrorInfo>","type":"System.Management.Automation.RuntimeException","stacktrace":"
at System.Management.Automation.Interpreter.ThrowInstruction.Run(InterpretedFrame frame)\r\n at System.Management.Automation.Interpreter.EnterTryCatchFinallyInstruction.Run(InterpretedFrame frame)","internalexception":{"message":"<ErrorInfo>\r\n
<DisplayableErrorCode>11418</DisplayableErrorCode>\r\n <ErrorType>Error</ErrorType>\r\n <Problem>You have no access rights for at least one of the required objects for this operation</Problem>\r\n <RecommendedActionCLI>Apply
the Virtual Machine Manager administrator to obtain the required permissions.</RecommendedActionCLI>\r\n <DetailedCode>None</DetailedCode>\r\n <SymbolicErrorCode>ObjectsInaccessible</SymbolicErrorCode>\r\n</ErrorInfo>","type":"Microsoft.SystemCenter.Foundation.Common.VMMErrorException","stacktrace":""}}}}'.
Can someone help me? I have no idea which permissions i need!
BR and Thanks in advice!
Emanuel

Just to make sure, have you done this step stated at the link below?
http://technet.microsoft.com/en-us/library/dn457792.aspx
Please remember to mark the replies as answers if they help and unmark them if they provide no help.
Milton Goh
MCSE, MCSA, MCITP, MOF, ITIL, AIIM SharePoint Specialist
Blog |
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Creating a connection to Orchestrator from Service manager

HI,
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Requested URL: /Orchestrator2012/Orchestrator.svc
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Hi,
It happens sometimes. The Orchestrator's web service isn't functional for some reasons. For your other questions I can say that SM connects to Orchestrator using the Orchestrator's web service. It seems that Orchestrator connects to SM using SM's API.
Cheers,
Marat
Site: www.scutils.com Twitter:
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Service Manager and Portals

I have a question :
Have I to use a Service manager (registring it in weblogic
properties ) to implements a portal that manages users autentication in
a "main" jsp (with WLPS tags) ?.
If i do that I've to assign an ACL to Portal Service Manager servlet
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If i'm right (¿what's the utility of Service Manager ?).
thanks

Hello Mig,
You have to use the PortalServiceManager if you want to create a portal.
You can create a personalized application that is not a portal that uses the
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do not authenticate users. You can authenticate users with the <um:login>
JSP tag, or do it yourself using the underlying weblogic security realm,
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If you are worried about anonymous users seeing things in the portal that
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the administration tools.
The PortalServiceManager manager init() method takes care of configuring
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timeout, and other things. Also, the use of a servicemanager allows you to
write rules that use HttpSession attributes. The attributes are registered
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Ture Hoefner
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2590 Pearl St.
Suite 110
Boulder, CO 80302
www.bea.com

How to reinstall Lightroom for Creative Cloud from Application Manager

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Thanks,
Julie

I wrongly presumed this would change the status in Adobe Application Manager from "installed".
It should. What specific error did you get with your LR? For anything else you might try running the Creative Suite Cleaner Tool and let it reinstall things...
Mylenium

Service Manager 2012 Portal Requests with 2 stages of information

Hello,
We are automating some of our procedures using SCSM 2012 SP1 & SCO 2012 SP1 and want to use the portal to process requests.
The issue is that when requests are made the person requesting this does not always have all (or even the correct) information to be able to run the automation jobs via orchestrator.
Using a review activity helps but if this is rejected because of a small error we do not want the requester to fill out the whole form again because of a small mistake.
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Please let me know if this is possible via the portal?
Thanks in advance
Bob

Hey
This is not possible with the out of the box options. One way to go could be this:
1. First team creates a request on the portal (SR1)
2. Second team gets informed to "add" information to the request
3. Second team creates a new request on the portal (SR2)
4. Based on some logic, SR1 and SR2 are related to each other so that automation can get the information of both SRs
We have built multiple complex multi-step request with this approach and it works perfect. Bt it needs proper planning before you start building :)
Cheers
Marcel
Marcel Zehner // Blog --> http://marcelzehner.ch // Twitter --> @marcelzehner // Business --> http://www.itnetx.ch

Link to download SCA file from service market place for MDM adapter

Hello All,
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https://websmp108.sap-ag.de/swdc -> search for all categories
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Outlook Integration with Service Manager

Is there some integration between Outlook and service manager. i'm looking to create incidents and requests from a specific e-mail queue.

Hi,
You may use Exchange Connector, please go through articles below for more details about Exchange connector setting up:
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http://www.msexchange.org/articles-tutorials/exchange-server-2010/monitoring-operations/configuring-exchange-connector-service-manager-2012.html
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Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact [email protected]

Upgrading SC 2012 Service Manager SP1 to System Center 2012 R2 - ERROR

Hi all
Problems when upgrade from Service Manager in Microsoft System Center 2012 Service Pack 1 (SP1) to Service Manager in System Center 2012 R2 in test lab.
I have two servers:
SM - Windows 2012, SQL 2012 SP1, SCSM 2012 SP1 CU2
DW - Windows 2012, SQL 2012 SP1, SCSM 2012 SP1 CU2.
I successfully installed SCSM 2012 R2 on both servers.
After restart data warehouse jobs receive error in Operation Manager log on DW.
Log Name:      Operations Manager
Source:        Data Warehouse
Date:          18.10.2013 20:15:48
Event ID:      33503
Task Category: None
Level:         Warning
Keywords:      Classic
User:          N/A
Computer:      DW2012.contoso.loc
Description:
An error countered while attempting to execute ETL Module:
ETL process type: Transform
Batch ID: 22989
Module name: TransformEntityRelatesToEntityFact
Message: UNION ALL view 'DWRepository.dbo.EntityRelatesToEntityFactvw' is not updatable because a primary key was not found on table '[DWRepository].[dbo].[EntityRelatesToEntityFact_2013_May]'.
Stack:    at System.Data.SqlClient.SqlConnection.OnError(SqlException exception, Boolean breakConnection, Action`1 wrapCloseInAction)
   at System.Data.SqlClient.TdsParser.ThrowExceptionAndWarning(TdsParserStateObject stateObj, Boolean callerHasConnectionLock, Boolean asyncClose)
   at System.Data.SqlClient.TdsParser.TryRun(RunBehavior runBehavior, SqlCommand cmdHandler, SqlDataReader dataStream, BulkCopySimpleResultSet bulkCopyHandler, TdsParserStateObject stateObj, Boolean& dataReady)
   at System.Data.SqlClient.SqlDataReader.TryConsumeMetaData()
   at System.Data.SqlClient.SqlDataReader.get_MetaData()
   at System.Data.SqlClient.SqlCommand.FinishExecuteReader(SqlDataReader ds, RunBehavior runBehavior, String resetOptionsString)
   at System.Data.SqlClient.SqlCommand.RunExecuteReaderTds(CommandBehavior cmdBehavior, RunBehavior runBehavior, Boolean returnStream, Boolean async, Int32 timeout, Task& task, Boolean asyncWrite)
   at System.Data.SqlClient.SqlCommand.RunExecuteReader(CommandBehavior cmdBehavior, RunBehavior runBehavior, Boolean returnStream, String method, TaskCompletionSource`1 completion, Int32 timeout, Task& task, Boolean asyncWrite)
   at System.Data.SqlClient.SqlCommand.RunExecuteReader(CommandBehavior cmdBehavior, RunBehavior runBehavior, Boolean returnStream, String method)
   at System.Data.SqlClient.SqlCommand.ExecuteReader(CommandBehavior behavior, String method)
   at System.Data.SqlClient.SqlCommand.ExecuteReader()
   at Microsoft.SystemCenter.Warehouse.Utility.SqlHelper.ExecuteReader(SqlConnection sqlCon, CommandType cmdType, String cmdText, SqlParameter[] parameters)
   at Microsoft.SystemCenter.Warehouse.Etl.StoredProcedure.Execute(IXPathNavigable config, Watermark wm, DomainUser sourceConnectionUser, DomainUser destinationConnectionUser)
   at Microsoft.SystemCenter.Warehouse.Etl.TransformModule.Execute(IXPathNavigable config, Watermark wm, DomainUser sourceConnectionUser, DomainUser destinationConnectionUser, Int32 batchSize)
   at Microsoft.SystemCenter.Warehouse.Etl.TransformModule.Execute(IXPathNavigable config, Watermark wm, DomainUser sourceConnectionUser, DomainUser destinationConnectionUser)
   at Microsoft.SystemCenter.Etl.ETLModule.OnDataItem(DataItemBase dataItem, DataItemAcknowledgementCallback acknowledgedCallback, Object acknowledgedState, DataItemProcessingCompleteCallback completionCallback, Object completionState)
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
    <Provider Name="Data Warehouse" />
    <EventID Qualifiers="32768">33503</EventID>
    <Level>3</Level>
    <Task>0</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2013-10-18T14:15:48.000000000Z" />
    <EventRecordID>13089</EventRecordID>
    <Channel>Operations Manager</Channel>
    <Computer>DW2012.contoso.loc</Computer>
    <Security />
</System>
<EventData>
    <Data>Transform</Data>
    <Data>22989</Data>
    <Data>TransformEntityRelatesToEntityFact</Data>
    <Data>UNION ALL view 'DWRepository.dbo.EntityRelatesToEntityFactvw' is not updatable because a primary key was not found on table '[DWRepository].[dbo].[EntityRelatesToEntityFact_2013_May]'.</Data>
    <Data>   at System.Data.SqlClient.SqlConnection.OnError(SqlException exception, Boolean breakConnection, Action`1 wrapCloseInAction)
   at System.Data.SqlClient.TdsParser.ThrowExceptionAndWarning(TdsParserStateObject stateObj, Boolean callerHasConnectionLock, Boolean asyncClose)
   at System.Data.SqlClient.TdsParser.TryRun(RunBehavior runBehavior, SqlCommand cmdHandler, SqlDataReader dataStream, BulkCopySimpleResultSet bulkCopyHandler, TdsParserStateObject stateObj, Boolean& dataReady)
   at System.Data.SqlClient.SqlDataReader.TryConsumeMetaData()
   at System.Data.SqlClient.SqlDataReader.get_MetaData()
   at System.Data.SqlClient.SqlCommand.FinishExecuteReader(SqlDataReader ds, RunBehavior runBehavior, String resetOptionsString)
   at System.Data.SqlClient.SqlCommand.RunExecuteReaderTds(CommandBehavior cmdBehavior, RunBehavior runBehavior, Boolean returnStream, Boolean async, Int32 timeout, Task& task, Boolean asyncWrite)
   at System.Data.SqlClient.SqlCommand.RunExecuteReader(CommandBehavior cmdBehavior, RunBehavior runBehavior, Boolean returnStream, String method, TaskCompletionSource`1 completion, Int32 timeout, Task& task, Boolean asyncWrite)
   at System.Data.SqlClient.SqlCommand.RunExecuteReader(CommandBehavior cmdBehavior, RunBehavior runBehavior, Boolean returnStream, String method)
   at System.Data.SqlClient.SqlCommand.ExecuteReader(CommandBehavior behavior, String method)
   at System.Data.SqlClient.SqlCommand.ExecuteReader()
   at Microsoft.SystemCenter.Warehouse.Utility.SqlHelper.ExecuteReader(SqlConnection sqlCon, CommandType cmdType, String cmdText, SqlParameter[] parameters)
   at Microsoft.SystemCenter.Warehouse.Etl.StoredProcedure.Execute(IXPathNavigable config, Watermark wm, DomainUser sourceConnectionUser, DomainUser destinationConnectionUser)
   at Microsoft.SystemCenter.Warehouse.Etl.TransformModule.Execute(IXPathNavigable config, Watermark wm, DomainUser sourceConnectionUser, DomainUser destinationConnectionUser, Int32 batchSize)
   at Microsoft.SystemCenter.Warehouse.Etl.TransformModule.Execute(IXPathNavigable config, Watermark wm, DomainUser sourceConnectionUser, DomainUser destinationConnectionUser)
   at Microsoft.SystemCenter.Etl.ETLModule.OnDataItem(DataItemBase dataItem, DataItemAcknowledgementCallback acknowledgedCallback, Object acknowledgedState, DataItemProcessingCompleteCallback completionCallback, Object completionState)</Data>
</EventData>
</Event>
Log Name:      Operations Manager
Source:        Data Warehouse
Date:          18.10.2013 20:15:49
Event ID:      33502
Task Category: None
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      DW2012.contoso.loc
Description:
ETL Module Execution failed:
ETL process type: Transform
Batch ID: 22989
Module name: TransformEntityRelatesToEntityFact
Message: UNION ALL view 'DWRepository.dbo.EntityRelatesToEntityFactvw' is not updatable because a primary key was not found on table '[DWRepository].[dbo].[EntityRelatesToEntityFact_2013_May]'.
Log Name:      Operations Manager
Source:        Data Warehouse
Date:          18.10.2013 20:15:49
Event ID:      33502
Task Category: None
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      DW2012.contoso.loc
Description:
ETL Module Execution failed:
ETL process type: Transform
Batch ID: 22989
Module name: TransformEntityManagedTypeFact
Message: UNION ALL view 'DWRepository.dbo.EntityManagedTypeFactvw' is not updatable because a primary key was not found on table '[DWRepository].[dbo].[EntityManagedTypeFact_2013_May]'.
How to fix this error?

For anyone else, you may need to reset any failed jobs statusid back to 3 after you run the script from
http://technet.microsoft.com/en-us/library/dn299381.aspx (first
issue)
and after that run your jobs in correct order.
I had to reset the statusid for DWMaintenence and common.load.
Aengus

Runbook for decommission vm from service manager end portal

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