Get user comments from Service Manager 2012

Hi all,
For some Service Manager customizations, I want to "export" the user comments from incident tickets to an email message. I want to do this with Orchestrator.
I was thinking to create a runbook with the follow components:
- Get Incident
- Get relationship (Related class = Trouble Ticket User comments)
In the last activity "send mail", I want to add the user comments. But I can't find the user comments from the Published data. (see print screen)
Know anyone of you if it is possible to get the user comments? If Yes, How to do that?

Hi!
Yes, it is possible. "Get Relationship" does just exactly that, it only gets the relationship between the Incident object and the Trouble Ticket User Comment object. After you have retrieved this, you then need to get the actual related object.
To do that, you Get Object, the class you want (in this case Trouble Ticket User Comment), then make sure you add a filter to search for the "Related Object Guid" from the published data of the Get Relationship.
Make sure you select the "Related Object Guid"! It is a very common mistake to choose "SC Object Guid", but that is just the guid of the relationship...not the object you want ;)
A bit tricky to understand at first, but easy enough after you get the hang of it.

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the following thread covers some good SQL queries to get details about the Incident Request, just amend them to cover the Service Request
http://social.technet.microsoft.com/Forums/systemcenter/en-US/e703641d-3e05-4df4-be2b-bf9bd62534f8/how-to-generate-incident-report-with-incident-description-field-in-scsm-2012-sp1

Importing CI from Service Desk with CSV to Service Manager 2012 Business Services

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Getting error when trying to create Exchange Connector in System Center Service Manager 2012

Getting error when trying to create Exchange Connector in System Center Service Manager 2012
The connection to the server was unsuccessful. Please check the server name and/or credentials entered.
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TechNet Community Support

Service Manager 2012 R2 - Workflow Error - Event ID 4513

Hi,
We started to suffer a Workflow error in Service Manager 2012 R2 2 weeks ago. We noticed through the failure of some SLOs not being applied on Work Items. The error is the follow:
Log Name: Operations Manager
Source: HealthService
Date: 13/03/2014 12:10:00
Event ID: 4513
Task Category: Health Service
Level: Error
Keywords: Classic
User: N/A
Computer: XXX-XXX-XXX
Description:
The callback method DeliverDataToModule failed with exception "'', hexadecimal value 0x1F, is an invalid character." in the module Microsoft.EnterpriseManagement.SystemCenter.Subscription.WindowsWorkflowWriteAction.
Workflow: WorkItem_SetFirstAssingedTo_RelationhsipAdd_Rule
Instance: Destino do Fluxo de Trabalho (interno)
Instance ID: {383E578B-E1C9-2802-0047-815853405778}
Management Group: CTRPROD
Full Exception Text:
System.ArgumentException: '', hexadecimal value 0x1F, is an invalid character.
 at System.Xml.XmlEncodedRawTextWriter.InvalidXmlChar(Int32 ch, Char* pDst, Boolean entitize)
 at System.Xml.XmlEncodedRawTextWriter.WriteElementTextBlock(Char* pSrc, Char* pSrcEnd)
 at System.Xml.XmlEncodedRawTextWriter.WriteString(String text)
 at System.Xml.XmlWellFormedWriter.WriteValue(String value)
 at System.Runtime.Serialization.XmlObjectSerializerWriteContext.SerializeAndVerifyType(DataContract dataContract, XmlWriterDelegator xmlWriter, Object obj, Boolean verifyKnownType, RuntimeTypeHandle declaredTypeHandle, Type declaredType)
 at System.Runtime.Serialization.XmlObjectSerializerWriteContext.SerializeWithXsiType(XmlWriterDelegator xmlWriter, Object obj, RuntimeTypeHandle objectTypeHandle, Type objectType, Int32 declaredTypeID, RuntimeTypeHandle declaredTypeHandle, Type
declaredType)
 at System.Runtime.Serialization.XmlObjectSerializerWriteContext.InternalSerialize(XmlWriterDelegator xmlWriter, Object obj, Boolean isDeclaredType, Boolean writeXsiType, Int32 declaredTypeID, RuntimeTypeHandle declaredTypeHandle)
 at System.Runtime.Serialization.XmlObjectSerializerWriteContext.InternalSerializeReference(XmlWriterDelegator xmlWriter, Object obj, Boolean isDeclaredType, Boolean writeXsiType, Int32 declaredTypeID, RuntimeTypeHandle declaredTypeHandle)
 at WriteArrayOfanyTypeToXml(XmlWriterDelegator , Object , XmlObjectSerializerWriteContext , CollectionDataContract )
 at System.Runtime.Serialization.CollectionDataContract.WriteXmlValue(XmlWriterDelegator xmlWriter, Object obj, XmlObjectSerializerWriteContext context)
 at System.Runtime.Serialization.XmlObjectSerializerWriteContext.InternalSerialize(XmlWriterDelegator xmlWriter, Object obj, Boolean isDeclaredType, Boolean writeXsiType, Int32 declaredTypeID, RuntimeTypeHandle declaredTypeHandle)
 at System.Runtime.Serialization.XmlObjectSerializerWriteContext.InternalSerializeReference(XmlWriterDelegator xmlWriter, Object obj, Boolean isDeclaredType, Boolean writeXsiType, Int32 declaredTypeID, RuntimeTypeHandle declaredTypeHandle)
 at WriteResultToXml(XmlWriterDelegator , Object , XmlObjectSerializerWriteContext , ClassDataContract )
 at System.Runtime.Serialization.ClassDataContract.WriteXmlValue(XmlWriterDelegator xmlWriter, Object obj, XmlObjectSerializerWriteContext context)
 at System.Runtime.Serialization.DataContractSerializer.InternalWriteObjectContent(XmlWriterDelegator writer, Object graph, DataContractResolver dataContractResolver)
 at System.Runtime.Serialization.DataContractSerializer.InternalWriteObject(XmlWriterDelegator writer, Object graph, DataContractResolver dataContractResolver)
 at System.Runtime.Serialization.XmlObjectSerializer.WriteObjectHandleExceptions(XmlWriterDelegator writer, Object graph, DataContractResolver dataContractResolver)
 at System.Runtime.Serialization.DataContractSerializer.WriteObject(XmlWriter writer, Object graph)
 at Microsoft.EnterpriseManagement.SystemCenter.Subscription.DataItemSubscription.GenerateItemXml(XmlWriter writer)
 at Microsoft.EnterpriseManagement.HealthService.DataItemBase.GenerateItemXmlInternal()
 at Microsoft.EnterpriseManagement.HealthService.DataItemBase.GetItemXml()
 at Microsoft.EnterpriseManagement.HealthService.DataItemBase.QueryItem(XPathExpression xpathQuery)
 at Microsoft.EnterpriseManagement.SystemCenter.Subscription.TokenReplaceWindowsWorkflowTaskParameterValue.TokenResolver(String tokenValue)
 at Microsoft.EnterpriseManagement.SystemCenter.Subscription.TokenResolver.RegexMatchEvaluator(Match m)
 at System.Text.RegularExpressions.RegexReplacement.Replace(MatchEvaluator evaluator, Regex regex, String input, Int32 count, Int32 startat)
 at System.Text.RegularExpressions.Regex.Replace(String input, MatchEvaluator evaluator)
 at Microsoft.EnterpriseManagement.SystemCenter.Subscription.TokenResolver.Resolve(String str)
 at Microsoft.EnterpriseManagement.SystemCenter.Subscription.TokenReplaceWindowsWorkflowTaskParameterValue.GenerateWindowsWorkflowTaskParameterValue(String elementTemplate)
 at Microsoft.EnterpriseManagement.SystemCenter.Subscription.WindowsWorkflowTaskParameterValue.Resolve(TokenReplaceWindowsWorkflowTaskParameterValue resolver)
 at Microsoft.EnterpriseManagement.SystemCenter.Subscription.WindowsWorkflowTaskArrayParameter.Resolve(TokenReplaceWindowsWorkflowTaskParameterValue resolver)
 at Microsoft.EnterpriseManagement.SystemCenter.Subscription.WindowsWorkflowTask.Resolve(DataItemBase[] dataItems)
 at Microsoft.EnterpriseManagement.SystemCenter.Subscription.WindowsWorkflowWriteAction.ProcessDataItems(DataItemBase[] dataItems)
 at Microsoft.EnterpriseManagement.SystemCenter.Subscription.WindowsWorkflowWriteAction.OnNewDataItems(DataItemBase[] dataItems, Boolean isLogicalSet, DataItemAcknowledgementCallback acknowledgedCallback, Object acknowledgedState, DataItemProcessingCompleteCallback
completionCallback, Object completionState)
 at Microsoft.EnterpriseManagement.HealthService.Internal.InputPortCallbacks.InputStreamBatchedAcknowledgedCallbackHandler`1.InputPortCallbackImplementation(DataItemBase[] dataItems, Boolean isBatchLogicalSet, DataItemAcknowledgementCallback
acknowledgementCallback, DataItemProcessingCompleteCallback completionCallback)
 at Microsoft.EnterpriseManagement.HealthService.Internal.ModuleContainer`1.Microsoft.EnterpriseManagement.HealthService.Internal.IModuleContainer.DeliverDataToModule(UInt32 inputPortNumber, DataItemBase[] dataItems, Boolean isBatchLogicalSet,
DataItemAcknowledgementCallback acknowledgementCallback, DataItemProcessingCompleteCallback completionCallback)
 at Microsoft.EnterpriseManagement.HealthService.Internal.ManagedHostHelper.Microsoft.EnterpriseManagement.HealthService.Internal.IManagedHostHelper.DeliverBatchedDataToModule(UInt32 inputPortNumber, Object moduleInputReference, DataItemBase[]
dataItems, UInt32 dataItemCount, Boolean isBatchLogicalSet, Object completionReference)
Event Xml:
<Event xmlns='http://schemas.microsoft.com/win/2004/08/events/event'><System><Provider Name='HealthService'/><EventID Qualifiers='49152'>4513</EventID><Level>2</Level><Task>1</Task><Keywords>0x80000000000000</Keywords><TimeCreated
SystemTime='2014-03-13T15:10:00.000000000Z'/><EventRecordID>4953905</EventRecordID><Channel>Operations Manager</Channel><Computer>CTR-SCSM-MS01.sp.local</Computer><Security/></System><EventData><Data>CTRPROD</Data><Data>WorkItem_SetFirstAssingedTo_RelationhsipAdd_Rule</Data><Data>Destino
do Fluxo de Trabalho (interno)</Data><Data>{383E578B-E1C9-2802-0047-815853405778}</Data><Data>DeliverDataToModule</Data><Data>'', hexadecimal value 0x1F, is an invalid character.</Data><Data>Microsoft.EnterpriseManagement.SystemCenter.Subscription.WindowsWorkflowWriteAction</Data><Data>System.ArgumentException:
'', hexadecimal value 0x1F, is an invalid character.
 at System.Xml.XmlEncodedRawTextWriter.InvalidXmlChar(Int32 ch, Char* pDst, Boolean entitize)
 at System.Xml.XmlEncodedRawTextWriter.WriteElementTextBlock(Char* pSrc, Char* pSrcEnd)
 at System.Xml.XmlEncodedRawTextWriter.WriteString(String text)
 at System.Xml.XmlWellFormedWriter.WriteValue(String value)
 at System.Runtime.Serialization.XmlObjectSerializerWriteContext.SerializeAndVerifyType(DataContract dataContract, XmlWriterDelegator xmlWriter, Object obj, Boolean verifyKnownType, RuntimeTypeHandle declaredTypeHandle, Type declaredType)
 at System.Runtime.Serialization.XmlObjectSerializerWriteContext.SerializeWithXsiType(XmlWriterDelegator xmlWriter, Object obj, RuntimeTypeHandle objectTypeHandle, Type objectType, Int32 declaredTypeID, RuntimeTypeHandle declaredTypeHandle, Type
declaredType)
 at System.Runtime.Serialization.XmlObjectSerializerWriteContext.InternalSerialize(XmlWriterDelegator xmlWriter, Object obj, Boolean isDeclaredType, Boolean writeXsiType, Int32 declaredTypeID, RuntimeTypeHandle declaredTypeHandle)
 at System.Runtime.Serialization.XmlObjectSerializerWriteContext.InternalSerializeReference(XmlWriterDelegator xmlWriter, Object obj, Boolean isDeclaredType, Boolean writeXsiType, Int32 declaredTypeID, RuntimeTypeHandle declaredTypeHandle)
 at WriteArrayOfanyTypeToXml(XmlWriterDelegator , Object , XmlObjectSerializerWriteContext , CollectionDataContract )
 at System.Runtime.Serialization.CollectionDataContract.WriteXmlValue(XmlWriterDelegator xmlWriter, Object obj, XmlObjectSerializerWriteContext context)
 at System.Runtime.Serialization.XmlObjectSerializerWriteContext.InternalSerialize(XmlWriterDelegator xmlWriter, Object obj, Boolean isDeclaredType, Boolean writeXsiType, Int32 declaredTypeID, RuntimeTypeHandle declaredTypeHandle)
 at System.Runtime.Serialization.XmlObjectSerializerWriteContext.InternalSerializeReference(XmlWriterDelegator xmlWriter, Object obj, Boolean isDeclaredType, Boolean writeXsiType, Int32 declaredTypeID, RuntimeTypeHandle declaredTypeHandle)
 at WriteResultToXml(XmlWriterDelegator , Object , XmlObjectSerializerWriteContext , ClassDataContract )
 at System.Runtime.Serialization.ClassDataContract.WriteXmlValue(XmlWriterDelegator xmlWriter, Object obj, XmlObjectSerializerWriteContext context)
 at System.Runtime.Serialization.DataContractSerializer.InternalWriteObjectContent(XmlWriterDelegator writer, Object graph, DataContractResolver dataContractResolver)
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 at Microsoft.EnterpriseManagement.SystemCenter.Subscription.DataItemSubscription.GenerateItemXml(XmlWriter writer)
 at Microsoft.EnterpriseManagement.HealthService.DataItemBase.GenerateItemXmlInternal()
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 at Microsoft.EnterpriseManagement.HealthService.DataItemBase.QueryItem(XPathExpression xpathQuery)
 at Microsoft.EnterpriseManagement.SystemCenter.Subscription.TokenReplaceWindowsWorkflowTaskParameterValue.TokenResolver(String tokenValue)
 at Microsoft.EnterpriseManagement.SystemCenter.Subscription.TokenResolver.RegexMatchEvaluator(Match m)
 at System.Text.RegularExpressions.RegexReplacement.Replace(MatchEvaluator evaluator, Regex regex, String input, Int32 count, Int32 startat)
 at System.Text.RegularExpressions.Regex.Replace(String input, MatchEvaluator evaluator)
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completionCallback, Object completionState)
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acknowledgementCallback, DataItemProcessingCompleteCallback completionCallback)
 at Microsoft.EnterpriseManagement.HealthService.Internal.ModuleContainer`1.Microsoft.EnterpriseManagement.HealthService.Internal.IModuleContainer.DeliverDataToModule(UInt32 inputPortNumber, DataItemBase[] dataItems, Boolean isBatchLogicalSet,
DataItemAcknowledgementCallback acknowledgementCallback, DataItemProcessingCompleteCallback completionCallback)
 at Microsoft.EnterpriseManagement.HealthService.Internal.ManagedHostHelper.Microsoft.EnterpriseManagement.HealthService.Internal.IManagedHostHelper.DeliverBatchedDataToModule(UInt32 inputPortNumber, Object moduleInputReference, DataItemBase[]
dataItems, UInt32 dataItemCount, Boolean isBatchLogicalSet, Object completionReference)</Data></EventData></Event>
Has anybody faced the same problem?
Thanks
Thiago

Hi Thomas,
Thanks for your response. I understood your comments but, the system was running fine for about 3 months. No changes have been applied during this time and suddenly this error pops out.
I opened a case with MS Support, but they applied a WA which does not resolve our problem, because the error appears after a few days later after the WA procedure.
The WA is just a watermark reset using this SQL query:
DECLARE @MaxTransactionId Int, @RuleID uniqueidentifier
SET @RuleID = '' -- <-- SET THIS TO YOUR RULE ID!!!
SET @MaxTransactionId = (SELECT MAX(EntityTransactionLogId) FROM EntityTransactionLog)
UPDATE CmdbInstanceSubscriptionState
SET State = @MaxTransactionId
WHERE RuleId = @RuleID
The problem with this WA is that all Work Items affected by the problem - workflows not being applied - do not get the information we need to identify all the SLA's. The system just "forget" them and moves on.
Cheers,
Thiago

Service Manager 2012 R2 is not in a valid state.

I currently have Service Manager 2012 SP1 with update roll up 4 installed on our server. I also installed the web portal on the same server. later I installed the web portal on a separate server(I could not remove the web portal as we had already
started using the server and I can not just uninstall the web portal. I stopped the data warehouse jobs and updated the Data warehouse to 2012 R2 with no problems and started the update for the service manager server and I get an error when the setup
splash shows up " Microsoft System Center 2012 R2 Service Manager is not in a valid state". this is now a production server. I have backuped the DB and the management packs. for worst case. I have tried to run the update from all
user accounts I can think of I even detached the date warehouse thinking that some of the jobs had not stopped. I found a few links online regaurding the removal of the web portal with out removing the management server but I don't want to do
this on a production server. I am now stuck with a 2012 R2 data ware house( I can't use) and a 2012 SP1 management server and web portal. please help!!

here is the SCSM setup wizard log (part of it)
this is what I have found "Could not find WCS portal web site name in setup registry!"
the web portal was installed and sharepoint was never installed then moved to a different server..
how do I remove the self-service portal and web parts of service manager with out removing the management server. (having to back up MPs and DBs and restoring them)
05:59:45:All vital setup files found.
05:59:45:Upgrading Service Manager 7.5.2905 with 7.5.3079
05:59:45:Checking dependencies for Server upgrade...
05:59:47:Getting Management Group information from PMR-SC-SM:ServiceManager
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High Watermark issue with monitoring Service Manager 2012 R2

Hi,
Our customer has a Service Manager / Operations Manager 2012 R2 environment where SCOM will regularly generate an alarm related to High Watermark monitoring on the Service Manager data warehouse - not every day though. The alarm looks like this:
Value of 3559 is not higher than 3559
This value hasn't changed for weeks.
Having done a lot of searching we have found nothing but reference to the same recurring flow of information where people keep mentioning different values but there is no conclusion of what this might be caused by and how to solve it. The solutions
have become outdated anyway. Here is one example:
http://social.technet.microsoft.com/forums/systemcenter/en-US/889af8f3-cdf8-4d88-ae99-5dbe18d529ef/service-manager-2012-data-warehouse-high-watermark-monitor
The Service Manager Database Account in SCOM is our service account that has sysadmin in SQL. Basically, with regards to the security configuration, our customer should be covered.
To my knowledge agent-based and agentless monitoring have both been supported since SCSM 2012 SP1. Also, we have the latest management pack for Service Manager monitoring in SCOM, at the moment this should be
7.5.3079.0.
As mentioned above the value has not been changing for quite some time and nor has it in the database.
My questions are the following:
- Is there anyone that has found a solution in the meantime, especially with regards to R2?
- What is the purpose of High Watermark monitoring for the data warehouse? Why does this need to be monitored?
- We would like to understand the nature of this value better. Should it be higher each day compared to the day before?
- Could it just be overriden in SCOM?
Many thanks in advance!

Rather unexpectedly, the SCOM alarm disappeared overnight and when checking the workflow in the incident that was generated from the alarm, the incident got a Resolved status right before midnight at 23:59:58. We have a ConfigMgr connector that is scheduled
to run at 23:00 which we had disabled a day ago to check something else. But I don't think it had anything to do with this. As the alarm has disappeared from the SCOM console, we have also checked the registry values. Now, instead of "3559 3559 3559"
it says "3559 3559 3585". We have had the 3559 value since 18th July, and out of a sudden something must have been triggered, causing the value to increase. What was triggered and how, no idea... Not sure either what it means that only one of the
Three numbers have been updated with a new value. When talking about the DW jobs, using the SMlets we can see every day that, MPSync, DWMaintenance and the ETL jobs are working well. What we have had though for a longer time is that the cube processing
tends to have issues once a week, where processing won't finish and the cubes get hanging in a running state. We can fix that manually every time and often we don't even have to touch DWMaintenance or the ETL jobs, we don't need to go beyond manually
working with the cube processing jobs themselves. So it might not have an impact on the ETL jobs themselves. Occasionally we do find ourselves in a situation where we we need to play around in the SQL database and manually set the required value (can't
recall if it's 3, 6 or 7) cause we get an error in the DWMaintenance batch, but even though that's an occasional issue it's not constant and also something we can solve, and furthermore it's another known issue outside of the high watermark issue. So
we are a bit uncertain but can at least see that something works sometimes that sometimes increases the high watermark value :). In our case.

RU2 install fails for Service Manager 2012 R2

Rollup Update 2 for Service Manager 2012 R2 is crashing during install on my prod management server...it installed fine on my test server. It happens very quickly after I click "install", just after agreeing to the license terms. I've ran
the .Net repair tool, but did not fix it. I've pasted the SCSMPatcherSetupWizard01.log file contents below, but the log seems to have just stopped abruptly.
Description:
Stopped working
Problem signature:
Problem Event Name:   CLR20r3
Problem Signature 01:   scsm2012_amd64_patchwizard.exe
Problem Signature 02:   7.5.3079.61
Problem Signature 03:   534468e0
Problem Signature 04:   mscorlib
Problem Signature 05:   2.0.0.0
Problem Signature 06:   5265c965
Problem Signature 07:   34a9
Problem Signature 08:   1c5
Problem Signature 09:   System.IO.IOException
OS Version:   6.1.7601.2.1.0.272.7
Locale ID:   1033
SCSMPatcherSetupWizard01.log:
2014-05-01T12:58:49.2025363-05:00   Always:   Trace Session Started
12:58:49:
12:58:49:Application Started
12:58:49:This is 64-bit application.
12:58:49:LoadQuickFixEngineeringDetails: Loading entries from the xml file C:\Users\serviceman\AppData\Local\Temp\3\WZSE0.TMP\SCSMPatcher\QFEList.xml
12:58:49:LoadQuickFixEngineeringDetails: Found data for POSTINSTALL
12:58:49:LoadQuickFixEngineeringDetails: Found entry SCSM2012R2_KB2904710_AMD64
12:58:49:LoadQuickFixEngineeringDetails: Done loading QuickFixEngineering File
12:58:49:Start adding DataItems
12:58:49:Final Install Tasks
12:58:49:Done adding DataItems
12:58:49:Current UI culture (en-US) is not supported. Using Parent culture.
12:58:49:Found C:\Users\serviceman\AppData\Local\Temp\3\WZSE0.TMP\SCSMPatcher\en\EULA_QFEKB2904710.rtf.
12:58:49:Found C:\Users\serviceman\AppData\Local\Temp\3\WZSE0.TMP\SCSMPatcher\SCSM2012R2_CU_KB2904710_AMD64_7.5.3079.61.msp.
12:58:49:All vital setup files found.
12:58:54:ProcessInstalls: MSI is not in silent mode. Setting the external UI.

More info:  This thread suggested that fully patching their server resolved their issue, but I can confirm my server was fully up to date with all critical, security, and updates for Server 2008 R2 SP1 through 04/2014. I have .Net Framework
4 Client profile and Extended installed with their patches current. I wonder if upgrading to .Net 4.5 would have prevent this?
http://social.technet.microsoft.com/Forums/en-US/b4dea854-3191-4b9a-9aa1-1fbf8b37c077/system-center-service-manager-sp1-update-rollup-2-error?forum=systemcenterservicemanager
I also found a this article that talks about deploying the .MSP without the Patchwizard.exe wrapper, so sounds like I should be good.
The *Patchwizard.exe file is just a wrapper, so if you have a tool like Configuration Manager you can use the .MSP file directly for deployment and skip deploying the executable. This is a fully supported scenario so if that better suites your needs
then feel free to deploy the update using this method instead.
http://blogs.technet.com/b/servicemanager/archive/2013/07/16/deploying-the-msp-file-from-a-service-manager-update-rollup-using-configuration-manager.aspx

Service Manager 2012 R2 report libraries don't deploy

So I've got a fresh install of Service Manager 2012 R2 with SQL Server '08 R2 in the 4 server layout, everything on Hyper-V. My issue is this: after registering the data warehouse, everything appears to function normally, the MPSyncJob completes its first
pass and other jobs show up in the list but the reports section of the management console is never populated. All of the management packs deploy just fine except for the report libraries and there is no indication/logs of issues on any of the servers. I've
gone through the manual setup setups for SSRS several times with no change in results. This is the 4th full reinstall of Service Manager with the same result.
Any thoughts? Is there any way to tell whether or not SSRS is actually functioning as intended? Are there any special database permissions that need to be configured for the DW reports service account (I have read all set)?

here is the SCSM setup wizard log (part of it)
this is what I have found "Could not find WCS portal web site name in setup registry!"
the web portal was installed and sharepoint was never installed then moved to a different server..
how do I remove the self-service portal and web parts of service manager with out removing the management server. (having to back up MPs and DBs and restoring them)
05:59:45:All vital setup files found.
05:59:45:Upgrading Service Manager 7.5.2905 with 7.5.3079
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05:59:47:Getting Management Group information from PMR-SC-SM:ServiceManager
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05:59:47:[GetManagementGroupPropertiesFromDB]: Found Management Group information.
05:59:47:[GetManagementGroupPropertiesFromDB]: Found Primary SDK server:PMR-SC-SM.adi.local.
05:59:47:Validating SmAdminRoleGroup
05:59:47:Checking dependencies for WCS Portal upgrade...
05:59:47:Could not find WCS portal web site name in setup registry!
05:59:48:***ERROR*** Microsoft System Center 2012 R2 Service Manager: Microsoft System Center 2012 R2 Service Manager is not in a valid state.

Runbook for decommission vm from service manager end portal

Hi,
I have created runbook for provision vm in VMware and it is working fine from service manager self service portal...
Now my next requirement is end user should be able delete the vm which he provisioned from the portal....
So, I have created one simple work flow for delete VM and only vm name is the input parameter...
Now when create the request offering user should get the list of vms which he provisioned...How can I get the list of vms in request offering?
Thanks in advance for your help...
Regards,
Sudheesh M A

Hi,
This blog post show you query based list
http://blogs.technet.com/b/servicemanager/archive/2011/11/08/request-offering-wizard-overview.aspx and this
http://www.buchatech.com/2013/11/service-manager-request-offering-multiselect-user-prompt/
First you need to make sure you have the machines in Service Manager CMDB. If it is domain joined servers they should be in the CMDB, from the Active Directory connector. Then you need to have a way to filter out which machines to show for a user. When a
end user browse to the SCSM portal you can access the username from the service offering by a varaible named Token Portal User Name. The Token: Portal User Name is in format CONTOSO\leni (DOMAIN\username)
You can use it to filter which servers to show, if you add DOMAIN\username on a attribut on each server. For example if you add the owner of the VM to each server, in format DOMAIN\username you can then configure the query based list to show list all servers
were the notes field or owners field is equal to Token Portal User Name.
Once you have all servers in the CMDB and servers has owner in correct format you can start thinking about new runbooks.
Anders Bengtsson | Microsoft PFE | blog at http://www.contoso.se

Is it possible to create a connector of TOPdesk database on Service Manager 2012

Hello,
I'm curious if there is a possibility to import database items from other vendors into Service Manager 2012. i.e. Topdesk database items are needed to be imported to Service Manager 2012 CMDB. Is this possible and if yes, how can this be accomplish. Thanks
in advance

You can import almost anything you want, provided you are willing to write the classes and connectors yourself.
I'm not really familiar with Topdesk so you'll have to forgive me if i ask a stupid question, but what data, specifically, are you looking to import? Is this config items where a class might already exist in Service Manager, such as software, computers,
etc?
You might consider
Provance's Data Management Pack; it will let you import anything you can get out of a system as a CSV or SQL. It makes the task of creating objects from import data much easier. It tends to be a little expensive, if all you want is to import data from
one system, but using it to import data from multiple vendor systems, combined with Provance's asset management extensions has provided good value for several of my customers. you can import this data
using the default CSV connector, but that tends to be a little unwieldy for anything buy the simplest data
If this is data that probably doesn't have an existing class in Service Manager, like Contracts, etc, you might have to create the classes to support that data using the authoring tool, or find a third party extension to host that.

System Center Service Manager 2012 SP1 upgrade install error

I am trying to upgrade my SCSM 2012 front end app server to SP1 and am getting these failures in the log when it fails with the error "Service Manager is not in a valid state"
09:07:58:Could not find WCS portal web site in IIS metabase!
09:08:02:***ERROR*** Microsoft System Center 2012 - Service Manager: Microsoft System Center 2012 - Service Manager is not in a valid state.
09:08:02:Application Ended
09:08:02:-222
Can someone tell me how to get this rectified? The WCS portal is installed and running and has been for months. The DW is upgraded but I cannot get the SharePoint self service portal or the App server to upgrade due to this error.

Hello
One question you have the website installed on the same
server on which you have the Server Management
Server, so if you can
not make your upgrade to
SP1, this changed because
a prerequisite of System Center Service
Manager 2012 SP1 in which you can not have
the server Mangement and
website on the same server they have to be
separate.

How to create drop down option in service manager 2012 incident portal

Hii,,
Please assist how to create drop down option in service manager 2012 SP1 default incident portal. We would like to provide the drop down option in "Please enter the title for the Issue" to our users.
Regards, Syed Fahad Ali

As was already referenced, you could use a Simple List for the prompt, however if you are referring to the default General Incident that is available out-of-the-box, you might be limited in what you can modify.
I did some work for a client, that wanted to have a list and other options for the General Incident through the Portal. So, I ended up having to create a custom General Incident instead of using the default one, which will then allow you to add any type
of prompts, and configure them as you want (i.e. with a simple list).

Requesting help in extracting user comments from a forum ( HTML WEBSITE)

hello experts,
As i m new to java and i got this college project in hand which has to completed in few days i require some expert advise.
Basically what my job is to extract all the user comments from a forum and make a text file.. for example this is one of the website http://www.gsmarena.com where user have posted many reviews and comments about mobile phones . ex : http://www.gsmarena.com/nokia_n97-reviews-2615p2.php .
now looking at source code , all user comment are inside tag under <DIV class="user-thread"> element.
So i want to ask if there is any method in java that can extract all contents from class "uopin" directly ?
i have no problem opening URL connection and reading the webpage but i m not able to extract that specific content . please enlighten me in this regard.
Actually i m searching this forum since last 3 hours trying to find an answer and i found that i have to learn Regex , indexOf() subString() , HTMLEditorKit() etc.
I ma planning to learn them in detail but as i have very less time ( 2 days to be specific) , i want help from you experts to solve this problem. plz guide me with some code snippets .
Thankyou for your advises in advance :)

ok.. sorry for asking that way.
Here is my work till now....
i wrote this code :
import java.io.*;
import java.io.Console;
import java.io.BufferedReader;
import java.io.IOException;
import java.io.InputStreamReader;
import java.net.URL;
import java.util.regex.Matcher;
import java.util.regex.Pattern;
public class MyRobot3
 public static void main(String[] args) throws IOException
 BufferedReader in = new BufferedReader(new FileReader("MyRobot3.txt"));
 String inputLine , nextLine,kutta;
 FileOutputStream out; // declare a file output object
 PrintStream p; // declare a print stream object
 out = new FileOutputStream("myfile3.txt");
 p = new PrintStream( out );
 while ((inputLine = in.readLine()) != null)
 Pattern p1 = Pattern.compile("(<p\\sclass=\"uopin\">)(.*$)" );
 // Pattern p1 = Pattern.compile("(<p\\sclass=\"uopin\">)(.*$\r\n.*$)" , Pattern.MULTILINE | Pattern.UNIX_LINES); //not working
 //Pattern p1 = Pattern.compile("(<p\\sclass=\"uopin\">)(.*\\s)" , Pattern.MULTILINE );
 Matcher m1 = p1.matcher(inputLine);
 boolean found = false;
 while (m1.find())
 p.println(m1.group(2));
}I am testing with a little file MyRobot3.txt which contains
Although they didn't announce any winner here. But to me the winner is 
N900. Then opera is in second position. (overall averare result)And i am getting output in a file : myfile3.txt
Although they didn't announce any winner here. But to me the winner is which is just the first line , but i need to match that line break also. i m not able to figure it out .please help me fixing this code so that it can match all the text and remove the tag ..

WiSM having trouble getting the IP from service-vlan DHCP

WiSM WLAN Service Module WS-SVC-WISM-1-K9 in 6509e running VSS IOs s72033-ipservicesk9_wan-mz.122-33.SXI2a.bin having trouble to get the IP from service-vlan DHCP.
The pertinent config is as follows.
vlan 300
name WiSM_Service_Vlan
interface Vlan300
description *** WiSM Service-Vlan
ip address 192.168.200.1 255.255.255.0
ip dhcp excluded-address 192.168.200.1
ip dhcp pool WiSM_Service-Vlan_300
   network 192.168.200.0 255.255.255.0
   default-router 192.168.200.1
wism service-vlan 300
vlan 183
name WiSM_Management
interface Vlan183
description *** WiSM Management Vlan ***
ip address 10.39.139.254 255.255.255.0
wism switch 1 module 4 controller 1 allowed-vlan 125,126,183,300
wism switch 1 module 4 controller 2 allowed-vlan 125,126,183,300
wism switch 2 module 4 controller 1 allowed-vlan 125,126,183,300
wism switch 2 module 4 controller 2 allowed-vlan 125,126,183,300
wism switch 1 module 4 controller 1 native-vlan 183
wism switch 1 module 4 controller 2 native-vlan 183
wism switch 2 module 4 controller 1 native-vlan 183
wism switch 2 module 4 controller 2 native-vlan 183
HO2NET0001#sh wism status
Service Vlan : 300, Service IP Subnet : 192.168.200.1/255.255.255.0
      WLAN
Slot Controller Service IP       Management IP    SW Version Status
----+-----------+----------------+----------------+-----------+---------------
20    1           0.0.0.0          0.0.0.0                      Service Port Up
20    2           0.0.0.0          0.0.0.0                      Service Port Up
HO2NET0001#sh module
Mod Ports Card Type                              Model              Serial No.
1    8 CEF720 8 port 10GE with DFC            WS-X6708-10GE      SAL13442Q5N
2    8 CEF720 8 port 10GE with DFC            WS-X6708-10GE      SAL13442GAL
3   48 CEF720 48 port 10/100/1000mb Ethernet WS-X6748-GE-TX     SAL13410N8P
4   10 WiSM WLAN Service Module               WS-SVC-WISM-1-K9   SAD133101UY
5    5 Supervisor Engine 720 10GE (Active)    VS-S720-10G        SAL13442JE4
Mod MAC addresses                       Hw    Fw           Sw           Status
1 0025.84f1.55b8 to 0025.84f1.55bf   2.1   12.2(18r)S1 12.2(33)SXI2 Ok
2 0025.84f1.4e58 to 0025.84f1.4e5f   2.1   12.2(18r)S1 12.2(33)SXI2 Ok
3 0027.0da7.c240 to 0027.0da7.c26f   3.2   12.2(18r)S1 12.2(33)SXI2 Ok
4 0023.5e25.7168 to 0023.5e25.7177   2.3   12.2(14r)S5 12.2(33)SXI2 Ok
5 001f.9e2a.2608 to 001f.9e2a.260f   3.1   8.5(3)       12.2(33)SXI2 Ok
Mod Sub-Module                  Model              Serial       Hw     Status
1 Distributed Forwarding Card WS-F6700-DFC3C     SAL13442EG9 1.4    Ok
2 Distributed Forwarding Card WS-F6700-DFC3C     SAL13442H9T 1.4    Ok
3 Centralized Forwarding Card WS-F6700-CFC       SAL13442HU9 4.1    Ok
4 Centralized Forwarding Card WS-SVC-WISM-1-K9-D SAD133200D6 2.1    Ok
5 Policy Feature Card 3       VS-F6K-PFC3C       SAL13442E5S 1.1    Ok
5 MSFC3 Daughterboard         VS-F6K-MSFC3       SAL13421AJZ 2.0    Ok
Mod Online Diag Status
1 Pass
2 Pass
3 Pass
4 Pass
5 Pass
HO2NET0001#sh vlan
300 WiSM_Service_Vlan                active    Gi1/4/9, Gi1/4/10
The service IP is supposed to have been populated with an address from the dhcp pool. I am also unable to connect to it by doing a session switch 1 slot 4 processor 1. I get the following upon attempting to do so:
HO2NET0001##session switch 1 slot 4 proc 1
The default escape character is Ctrl-^, then x. You can also type 'exit' at the remote prompt to end the session Trying 0.0.0.0 ...
Any assistance or ideas offered will be greatly appreciated.
Thanks,

wired client is working & able to get IP from vlan 300 DHCP pool.
Here is the complete configuration.
Core-Switch6509#sh run
Building configuration...
Current configuration : 21462 bytes
upgrade fpd auto
version 12.2
service timestamps debug datetime msec
service timestamps log datetime msec
service counters max age 5
hostname
boot-start-marker
boot system flash sup-bootdisk:
boot-end-marker
security passwords min-length 1
logging buffered 8192
no aaa new-model
ip subnet-zero
ip dhcp excluded-address 192.168.200.1 192.168.200.2
ip dhcp pool wism-service-port
   network 192.168.200.0 255.255.255.0
   default-router 192.168.200.1
ip dhcp pool voiceFLR1
   network 10.39.103.128 255.255.255.128
   default-router 10.39.103.254
   option 150 ip 10.39.139.240 10.39.139.241
ip dhcp pool voiceFLR2
   network 10.39.104.128 255.255.255.128
   default-router 10.39.104.254
   option 150 ip 10.39.139.240 10.39.139.241
ip dhcp pool voiceFLR3
   network 10.39.105.128 255.255.255.128
   default-router 10.39.105.254
   option 150 ip 10.39.139.240 10.39.139.241
no ip domain-lookup
vtp domain
vtp mode transparent
switch virtual domain 100
switch mode virtual
mls netflow interface
mls cef error action reset
spanning-tree mode pvst
spanning-tree extend system-id
wism service-vlan 300
wism switch 1 module 4 controller 1 allowed-vlan 125,126,183,300
wism switch 1 module 4 controller 2 allowed-vlan 125,126,183,300
wism switch 2 module 4 controller 1 allowed-vlan 125,126,183,300
wism switch 2 module 4 controller 2 allowed-vlan 125,126,183,300
wism switch 1 module 4 controller 1 native-vlan 183
wism switch 1 module 4 controller 2 native-vlan 183
wism switch 2 module 4 controller 1 native-vlan 183
wism switch 2 module 4 controller 2 native-vlan 183
diagnostic bootup level minimal
redundancy
main-cpu
auto-sync running-config
mode sso
vlan internal allocation policy ascending
vlan dot1q tag native
vlan access-log ratelimit 2000
vlan 101
name Grd_FLR_Data_Vlan
vlan 102
name Grd_FLR_Voice_Vlan
vlan 103
name MZ_FLR_Data_Vlan
vlan 104
name MZ_FLR_Voice_Vlan
vlan 105
name 1st_FLR_Data_Vlan
vlan 106
name 1st_FLR_Voice_Vlan
vlan 107
name 2nd_FLR_Data_Vlan
vlan 108
name 2nd_FLR_Voice_Vlan
vlan 109
name 3rd_FLR_Data_Vlan
vlan 110
name 3rd_FLR_Voice_Vlan
vlan 111
name 4th_FLR_Data_Vlan
vlan 112
name 4th_FLR_Voice_Vlan
vlan 113
name 5th_FLR_Data_Vlan
vlan 114
name 5th_FLR_Voice_Vlan
vlan 115
name 6th_FLR_Data_Vlan
vlan 116
name 6th_FLR_Voice_Vlan
vlan 117
name 7th_FLR_Data_Vlan
vlan 118
name 7th_FLR_Voice_Vlan
vlan 119
name 8th_FLR_Data_Vlan
vlan 120
name 8th_FLR_Voice_Vlan
vlan 121
name 9th_FLR_Data_Vlan
vlan 122
name 9th_FLR_Voice_Vlan
vlan 123
name 10th_FLR_Data_Vlan
vlan 124
name 10th_FLR_Voice_Vlan
vlan 125
name Wireless_Users
vlan 126
name Wireless_Guest
vlan 150
name Printer
vlan 151
name v151
vlan 152
name v152
vlan 153
name v153
vlan 154
name v154
vlan 155
name v155
vlan 183
name Network_Management
vlan 300
name WiSM_Service_Vlan
interface Port-channel1
description *** For 1st Floor ***
switchport
switchport trunk encapsulation dot1q
switchport mode trunk
interface Port-channel2
description *** For 2nd Floor ***
switchport
switchport trunk encapsulation dot1q
switchport mode trunk
interface Port-channel3
description *** For 3rd Floor ***
switchport
switchport trunk encapsulation dot1q
switchport mode trunk
interface Port-channel4
description *** For 4th Floor ***
switchport
switchport trunk encapsulation dot1q
switchport mode trunk
interface Port-channel5
description *** For 5th Floor ***
switchport
switchport trunk encapsulation dot1q
switchport mode trunk
interface Port-channel6
description *** For 6th Floor ***
switchport
switchport trunk encapsulation dot1q
switchport mode trunk
interface Port-channel7
description *** For 7th Floor ***
switchport
switchport trunk encapsulation dot1q
switchport mode trunk
interface Port-channel8
description *** For 8th Floor ***
switchport
switchport trunk encapsulation dot1q
switchport mode trunk
interface Port-channel9
description *** For 9th Floor ***
switchport
switchport trunk encapsulation dot1q
switchport mode trunk
interface Port-channel10
no switchport
no ip address
switch virtual link 1
mls qos trust cos
no mls qos channel-consistency
interface Port-channel11
description *** For 10th Floor ***
switchport
switchport trunk encapsulation dot1q
switchport mode trunk
interface Port-channel12
description *** For Ground Floor ***
switchport
switchport trunk encapsulation dot1q
switchport mode trunk
interface Port-channel13
description *** For MZ Floor ***
switchport
switchport trunk encapsulation dot1q
switchport mode trunk
interface Port-channel20
no switchport
no ip address
switch virtual link 2
mls qos trust cos
no mls qos channel-consistency
interface TenGigabitEthernet1/1/1
switchport
switchport trunk encapsulation dot1q
switchport mode trunk
shutdown
interface TenGigabitEthernet1/1/2
switchport
switchport trunk encapsulation dot1q
switchport mode trunk
shutdown
interface TenGigabitEthernet1/1/3
switchport
switchport trunk encapsulation dot1q
switchport mode trunk
channel-group 1 mode on
interface TenGigabitEthernet1/1/4
switchport
switchport trunk encapsulation dot1q
switchport mode trunk
channel-group 2 mode on
interface TenGigabitEthernet1/1/5
switchport
switchport trunk encapsulation dot1q
switchport mode trunk
channel-group 3 mode on
interface TenGigabitEthernet1/1/6
switchport
switchport trunk encapsulation dot1q
switchport mode trunk
channel-group 4 mode on
interface TenGigabitEthernet1/1/7
switchport
switchport trunk encapsulation dot1q
switchport mode trunk
channel-group 5 mode on
interface TenGigabitEthernet1/1/8
switchport
switchport trunk encapsulation dot1q
switchport mode trunk
channel-group 6 mode on
interface TenGigabitEthernet1/2/1
switchport
switchport trunk encapsulation dot1q
switchport mode trunk
channel-group 7 mode on
interface TenGigabitEthernet1/2/2
switchport
switchport trunk encapsulation dot1q
switchport mode trunk
channel-group 8 mode on
interface TenGigabitEthernet1/2/3
switchport
switchport trunk encapsulation dot1q
switchport mode trunk
channel-group 9 mode on
interface TenGigabitEthernet1/2/4
switchport
switchport trunk encapsulation dot1q
switchport mode trunk
channel-group 11 mode on
interface TenGigabitEthernet1/2/5
description *** Connected to Juniper Port Ten 0 Inside ***
switchport
switchport trunk encapsulation dot1q
switchport mode trunk
switchport nonegotiate
interface TenGigabitEthernet1/2/6
no switchport
no ip address
interface TenGigabitEthernet1/2/7
no switchport
no ip address
interface TenGigabitEthernet1/2/8
no switchport
no ip address
interface GigabitEthernet1/3/1
switchport
switchport access vlan 183
switchport mode access
interface GigabitEthernet1/3/2
switchport
switchport access vlan 183
switchport mode access
interface GigabitEthernet1/3/3
switchport
switchport access vlan 183
switchport mode access
interface GigabitEthernet1/3/4
switchport
switchport access vlan 183
switchport mode access
interface GigabitEthernet1/3/5
switchport
switchport access vlan 154
interface GigabitEthernet1/3/6
switchport
switchport access vlan 154
interface GigabitEthernet1/3/7
switchport
switchport access vlan 154
interface GigabitEthernet1/3/8
switchport
switchport access vlan 154
interface GigabitEthernet1/3/9
no switchport
no ip address
shutdown
interface GigabitEthernet1/3/10
no switchport
no ip address
shutdown
interface GigabitEthernet1/3/11
no switchport
no ip address
shutdown
interface GigabitEthernet1/3/12
no switchport
no ip address
shutdown
interface GigabitEthernet1/3/13
no switchport
no ip address
shutdown
interface GigabitEthernet1/3/14
no switchport
no ip address
shutdown
interface GigabitEthernet1/3/15
no switchport
no ip address
shutdown
interface GigabitEthernet1/3/16
no switchport
no ip address
shutdown
interface GigabitEthernet1/3/17
no switchport
no ip address
shutdown
interface GigabitEthernet1/3/18
no switchport
no ip address
shutdown
interface GigabitEthernet1/3/19
no switchport
no ip address
shutdown
interface GigabitEthernet1/3/20
no switchport
no ip address
shutdown
interface GigabitEthernet1/3/21
no switchport
no ip address
shutdown
interface GigabitEthernet1/3/22
no switchport
no ip address
shutdown
interface GigabitEthernet1/3/23
no switchport
no ip address
shutdown
interface GigabitEthernet1/3/24
no switchport
no ip address
shutdown
interface GigabitEthernet1/3/25
no switchport
no ip address
shutdown
interface GigabitEthernet1/3/26
no switchport
no ip address
shutdown
interface GigabitEthernet1/3/27
no switchport
no ip address
shutdown
interface GigabitEthernet1/3/28
no switchport
no ip address
shutdown
interface GigabitEthernet1/3/29
no switchport
no ip address
shutdown
interface GigabitEthernet1/3/30
no switchport
no ip address
shutdown
interface GigabitEthernet1/3/31
no switchport
no ip address
shutdown
interface GigabitEthernet1/3/32
no switchport
no ip address
shutdown
interface GigabitEthernet1/3/33
no switchport
no ip address
shutdown
interface GigabitEthernet1/3/34
no switchport
no ip address
shutdown
interface GigabitEthernet1/3/35
no switchport
no ip address
shutdown
interface GigabitEthernet1/3/36
no switchport
no ip address
shutdown
interface GigabitEthernet1/3/37
no switchport
no ip address
shutdown
interface GigabitEthernet1/3/38
no switchport
no ip address
shutdown
interface GigabitEthernet1/3/39
no switchport
no ip address
shutdown
interface GigabitEthernet1/3/40
no switchport
no ip address
shutdown
interface GigabitEthernet1/3/41
no switchport
no ip address
shutdown
interface GigabitEthernet1/3/42
no switchport
no ip address
shutdown
interface GigabitEthernet1/3/43
no switchport
no ip address
shutdown
interface GigabitEthernet1/3/44
no switchport
no ip address
shutdown
interface GigabitEthernet1/3/45
no switchport
no ip address
shutdown
interface GigabitEthernet1/3/46
no switchport
no ip address
shutdown
interface GigabitEthernet1/3/47
switchport
switchport access vlan 107
switchport mode access
spanning-tree portfast edge
interface GigabitEthernet1/3/48
switchport
switchport access vlan 152
switchport mode access
interface GigabitEthernet1/5/1
no switchport
no ip address
shutdown
interface GigabitEthernet1/5/2
no switchport
no ip address
shutdown
interface GigabitEthernet1/5/3
no switchport
no ip address
shutdown
interface TenGigabitEthernet1/5/4
description *** Connected to CS-2 Port Ten 2/5/4 ***
no switchport
no ip address
mls qos trust cos
channel-group 10 mode on
interface TenGigabitEthernet1/5/5
description *** Connected to CS-2 Port Ten 2/5/5 ***
no switchport
no ip address
mls qos trust cos
channel-group 10 mode on
interface TenGigabitEthernet2/1/1
switchport
switchport trunk encapsulation dot1q
switchport mode trunk
shutdown
interface TenGigabitEthernet2/1/2
switchport
switchport trunk encapsulation dot1q
switchport mode trunk
shutdown
interface TenGigabitEthernet2/1/3
switchport
switchport trunk encapsulation dot1q
switchport mode trunk
channel-group 1 mode on
interface TenGigabitEthernet2/1/4
switchport
switchport trunk encapsulation dot1q
switchport mode trunk
channel-group 2 mode on
interface TenGigabitEthernet2/1/5
switchport
switchport trunk encapsulation dot1q
switchport mode trunk
channel-group 3 mode on
interface TenGigabitEthernet2/1/6
switchport
switchport trunk encapsulation dot1q
switchport mode trunk
channel-group 4 mode on
interface TenGigabitEthernet2/1/7
switchport
switchport trunk encapsulation dot1q
switchport mode trunk
channel-group 5 mode on
interface TenGigabitEthernet2/1/8
switchport
switchport trunk encapsulation dot1q
switchport mode trunk
channel-group 6 mode on
interface TenGigabitEthernet2/2/1
switchport
switchport trunk encapsulation dot1q
switchport mode trunk
channel-group 7 mode on
interface TenGigabitEthernet2/2/2
switchport
switchport trunk encapsulation dot1q
switchport mode trunk
channel-group 8 mode on
interface TenGigabitEthernet2/2/3
switchport
switchport trunk encapsulation dot1q
switchport mode trunk
channel-group 9 mode on
interface TenGigabitEthernet2/2/4
switchport
switchport trunk encapsulation dot1q
switchport mode trunk
channel-group 11 mode on
interface TenGigabitEthernet2/2/5
switchport
switchport trunk encapsulation dot1q
switchport mode trunk
interface TenGigabitEthernet2/2/6
switchport
switchport trunk encapsulation dot1q
switchport mode trunk
interface TenGigabitEthernet2/2/7
switchport
switchport trunk encapsulation dot1q
switchport mode trunk
interface TenGigabitEthernet2/2/8
switchport
switchport trunk encapsulation dot1q
switchport mode trunk
interface GigabitEthernet2/3/1
switchport
switchport access vlan 183
switchport mode access
interface GigabitEthernet2/3/2
switchport
switchport access vlan 183
switchport mode access
interface GigabitEthernet2/3/3
switchport
switchport access vlan 183
switchport mode access
interface GigabitEthernet2/3/4
switchport
switchport access vlan 183
switchport mode access
interface GigabitEthernet2/3/5
no switchport
no ip address
shutdown
interface GigabitEthernet2/3/6
no switchport
no ip address
shutdown
interface GigabitEthernet2/3/7
no switchport
no ip address
shutdown
interface GigabitEthernet2/3/8
no switchport
no ip address
shutdown
interface GigabitEthernet2/3/9
no switchport
no ip address
shutdown
interface GigabitEthernet2/3/10
no switchport
no ip address
shutdown
interface GigabitEthernet2/3/11
no switchport
no ip address
shutdown
interface GigabitEthernet2/3/12
no switchport
no ip address
shutdown
interface GigabitEthernet2/3/13
no switchport
no ip address
shutdown
interface GigabitEthernet2/3/14
no switchport
no ip address
shutdown
interface GigabitEthernet2/3/15
no switchport
no ip address
shutdown
interface GigabitEthernet2/3/16
no switchport
no ip address
shutdown
interface GigabitEthernet2/3/17
no switchport
no ip address
shutdown
interface GigabitEthernet2/3/18
no switchport
no ip address
shutdown
interface GigabitEthernet2/3/19
no switchport
no ip address
shutdown
interface GigabitEthernet2/3/20
no switchport
no ip address
shutdown
interface GigabitEthernet2/3/21
no switchport
no ip address
shutdown
interface GigabitEthernet2/3/22
no switchport
no ip address
shutdown
interface GigabitEthernet2/3/23
no switchport
no ip address
shutdown
interface GigabitEthernet2/3/24
no switchport
no ip address
shutdown
interface GigabitEthernet2/3/25
no switchport
no ip address
shutdown
interface GigabitEthernet2/3/26
no switchport
no ip address
shutdown
interface GigabitEthernet2/3/27
no switchport
no ip address
shutdown
interface GigabitEthernet2/3/28
no switchport
no ip address
shutdown
interface GigabitEthernet2/3/29
no switchport
no ip address
shutdown
interface GigabitEthernet2/3/30
no switchport
no ip address
shutdown
interface GigabitEthernet2/3/31
no switchport
no ip address
shutdown
interface GigabitEthernet2/3/32
no switchport
no ip address
shutdown
interface GigabitEthernet2/3/33
no switchport
no ip address
shutdown
interface GigabitEthernet2/3/34
no switchport
no ip address
shutdown
interface GigabitEthernet2/3/35
no switchport
no ip address
shutdown
interface GigabitEthernet2/3/36
no switchport
no ip address
shutdown
interface GigabitEthernet2/3/37
no switchport
no ip address
shutdown
interface GigabitEthernet2/3/38
no switchport
no ip address
shutdown
interface GigabitEthernet2/3/39
no switchport
no ip address
shutdown
interface GigabitEthernet2/3/40
no switchport
no ip address
shutdown
interface GigabitEthernet2/3/41
no switchport
no ip address
shutdown
interface GigabitEthernet2/3/42
no switchport
no ip address
shutdown
interface GigabitEthernet2/3/43
no switchport
no ip address
shutdown
interface GigabitEthernet2/3/44
no switchport
no ip address
shutdown
interface GigabitEthernet2/3/45
no switchport
no ip address
shutdown
interface GigabitEthernet2/3/46
no switchport
no ip address
shutdown
interface GigabitEthernet2/3/47
no switchport
no ip address
shutdown
interface GigabitEthernet2/3/48
no switchport
no ip address
shutdown
interface GigabitEthernet2/5/1
no switchport
no ip address
shutdown
interface GigabitEthernet2/5/2
no switchport
no ip address
shutdown
interface GigabitEthernet2/5/3
no switchport
no ip address
shutdown
interface TenGigabitEthernet2/5/4
description *** Connected to CS-1 Port Ten 1/5/4 ***
no switchport
no ip address
mls qos trust cos
channel-group 20 mode on
interface TenGigabitEthernet2/5/5
description *** Connected to CS-1 Port Ten 1/5/5 ***
no switchport
no ip address
mls qos trust cos
channel-group 20 mode on
interface Vlan1
no ip address
interface Vlan101
description *** Grd Floor Data Vlan ***
ip address 10.39.101.126 255.255.255.128
interface Vlan102
description *** Grd Floor Voice Vlan ***
ip address 10.39.101.254 255.255.255.128
interface Vlan103
description *** MZ Floor Data Vlan ***
ip address 10.39.102.126 255.255.255.128
interface Vlan104
description *** MZ Floor Voice Vlan ***
ip address 10.39.102.254 255.255.255.128
interface Vlan105
description *** 1st Floor Data Vlan ***
ip address 10.39.103.126 255.255.255.128
interface Vlan106
description *** 1st Floor Voice Vlan ***
ip address 10.39.103.254 255.255.255.128
interface Vlan107
description *** 2nd Floor Data Vlan ***
ip address 10.39.104.126 255.255.255.128
interface Vlan108
description *** 2nd Floor Voice Vlan ***
ip address 10.39.104.254 255.255.255.128
interface Vlan109
description *** 3rd Floor Data Vlan ***
ip address 10.39.105.126 255.255.255.128
interface Vlan110
description *** 3rd Floor Voice Vlan ***
ip address 10.39.105.254 255.255.255.128
interface Vlan111
description *** 4th Floor Data Vlan ***
ip address 10.39.106.126 255.255.255.128
interface Vlan112
description *** 4th Floor Voice Vlan ***
ip address 10.39.106.254 255.255.255.128
interface Vlan113
description *** 5th Floor Data Vlan ***
ip address 10.39.107.126 255.255.255.128
interface Vlan114
description *** 5th Floor Voice Vlan ***
ip address 10.39.107.254 255.255.255.128
interface Vlan115
description *** 6th Floor Data Vlan ***
ip address 10.39.108.126 255.255.255.128
interface Vlan116
description *** 6th Floor Voice Vlan ***
ip address 10.39.108.254 255.255.255.128
interface Vlan117
description *** 7th Floor Data Vlan ***
ip address 10.39.109.126 255.255.255.128
interface Vlan118
description *** 7th Floor Voice Vlan ***
ip address 10.39.109.254 255.255.255.128
interface Vlan119
description *** 8th Floor Data Vlan ***
ip address 10.39.110.126 255.255.255.128
interface Vlan120
description *** 8th Floor Voice Vlan ***
ip address 10.39.110.254 255.255.255.128
interface Vlan121
description *** 9th Floor Voice Vlan ***
ip address 10.39.111.126 255.255.255.128
interface Vlan122
description *** 9th Floor Voice Vlan ***
ip address 10.39.111.254 255.255.255.128
interface Vlan123
description *** 10th Floor Voice Vlan ***
ip address 10.39.112.126 255.255.255.128
interface Vlan124
description *** 10th Floor Voice Vlan ***
ip address 10.39.112.254 255.255.255.128
interface Vlan150
description *** Printer Vlan ***
ip address 10.39.120.254 255.255.255.0
interface Vlan151
description *** Connected to Juniper FW Port Ten 0 ***
ip address 10.39.121.1 255.255.255.240
interface Vlan183
description *** Network Management Vlan ***
ip address 10.39.139.254 255.255.255.0
interface Vlan300
ip address 192.168.200.1 255.255.255.0
ip classless
ip route 0.0.0.0 0.0.0.0 10.39.140.169
ip route 0.0.0.0 0.0.0.0 10.39.121.14
no ip http server
no ip http secure-server
control-plane
dial-peer cor custom
line con 0
login local
line vty 0 4
login local
line vty 5 15
login local
mac-address-table aging-time 480
no event manager policy Mandatory.go_switchbus.tcl type system
module provision switch 1
slot 1 slot-type 227 port-type 60 number 8 virtual-slot 17
slot 2 slot-type 227 port-type 60 number 8 virtual-slot 18
slot 3 slot-type 147 port-type 61 number 48 virtual-slot 19
slot 4 slot-type 242 port-type 31 number 10 virtual-slot 20
slot 5 slot-type 254 port-type 31 number 2 port-type 61 number 1 port-type 60 number 2 virtual-slot 21
module provision switch 2
slot 1 slot-type 227 port-type 60 number 8 virtual-slot 33
slot 2 slot-type 227 port-type 60 number 8 virtual-slot 34
slot 3 slot-type 147 port-type 61 number 48 virtual-slot 35
slot 4 slot-type 242 port-type 31 number 10 virtual-slot 36
slot 5 slot-type 254 port-type 31 number 2 port-type 61 number 1 port-type 60 number 2 virtual-slot 37
end
Thanks & Awaiting for response.

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