Running Total Issue or Possibly Formula Issue in Crystal Reports 9

Question

Post Author: Jeffs23
CA Forum: Formula
My issue involves two formula's - @TotalTime and @Converted Time and a Running Total (RTotal0).
@TotalTime{Data.ApptTime}/60@Converted Timenumbervar x := {#RTotal0};totext(truncate(x),0,"")" Hrs "totext(remainder(x,truncate(x))*60,0,"") + " Mins"Running Total (RTotal0)
Field to Summarize - @TotalTime
Type of Summary - sum
Under Evaluate Section:
"Use a Formula":
onfirstrecord or
{Data.ResourceStart} <> previous({Data.ResourceStart}) or
{Data.Resource} <> previous({Data.Resource})
) and
minimum({Data.ApptKind},{Data.ResourceStart}) = 1 AND
maximum({Data.Column},{Data.ResourceStart}) >= '1'
Reset on change of field {Data.Resource}
A little background:My report deals with a Doctors schedule. In the doctors schedule, a appointment is booked and is by default placed into Column 1. It always defaults to Column 1. If the provider elects to double book their time and schedule another patient at the exact same time, the second appointment hits column 2. It expands in essence. It is possible to have up to 4 appointments in one time slot. This is why we wait forever at the Doctors office - appointments get overbooked because patients cancel or no show frequently and the provider would rather have the patients wait then risk no appointment at all. My Client wants the "TOTAL TIME" a provider was "scheduled" to see patients, not the time they actually saw the patients. So if the Provider was scheduled to see patients from 8 am to noon and had patients doublebooked for every time slot, I only want to report the overall time he saw patients regardless of the doublebooking, triplebooking or quadruplebooking. So the total time for my example should be 4 hours not 8 hours. The good news is this is painfully close to being correct! What is currently happening, is if the schedule contains more than 1 facility the time calculates wrong.  I think my issue may be in the running Total but not 100% sure. I need it to calculate time on each facility - {Data.Facility}.

Answer 1

Post Author: Jeffs23
CA Forum: Formula
I had some minor issues with my formulas and Running Total so I modified them alittle:
@TotalTime
If {Data.ApptTime} = 0 then    0else    {Data.ApptTime}
@Converted Time
If {#RTotal0} = 0 then    "--"else    ToText(Truncate({#RTotal0}/60),0,"") + " Hour(s), " + ToText(Remainder({#RTotal0},60),0,"") + " Min(s)"
My running total stayed the same.......
Field to Summarize - @TotalTime Type of Summary - sum Under Evaluate Section: "Use a Formula":(onfirstrecord or{Data.ResourceStart} <> previous({Data.ResourceStart}) or{Data.Resource} <> previous({Data.Resource}) ) andminimum({Data.ApptKind},{Data.ResourceStart}) = 1 AND maximum({Data.Column},{Data.ResourceStart}) >= '1' Reset on change of field {Data.Resource}
Some fake sample data:
Resource = Francis, William MD
Facility 1: River Oaks Main Clinic
Facility 2: Western Medical Hospital
Date of Service = 10/25/2007
From 7:15 am to 11:45 am, Patients were treated at Facility 1: River Oaks Main Clinic *** (total time = 4 hours 30 min)
From 12:15 pm to 1:00 pm, Patients were treated at Facility 2: Western Medical Hospital *** (total time = 45 min)
From 1:00 pm to 3:15 pm, Patients were treated at Facility 1: River Oaks Main Clinic *** (total time = 2 Hours 15 min)
The report should tell me Total time at River Oaks Main Clinic = 6 Hours 45 min and 45 min for Western Medical Hospital. What it currently is doing, is reporting the 6 Hours 45 min on the River Oaks Main Clinic and 7 Hours 30 min on the Western Medical Hospital. The time for this facility should be 45 minutes, yet its taking the full provider time and throwing it into this second facility. I am assuming its because the Running total tells it "Reset on change of field {Data.Resource}". Somehow, I need it to evaluate on both the Resource and the Facility. Any suggestions?