RWB Integration Engine Monitoring doesn't work

When I am trying to see details of message (Message Content ) rbw shows the following page: 
Service cannot be reached
What has happened?
URL http://xiserver:8000/sap/public/bc/its/mimes/system/99/page/hourglass.html call was terminated because the corresponding service is not available.
Whiv service do I need to start? SP14
Message was edited by: Sergey A

I have activated its.
Now I get an excption
java.rmi.RemoteException: com.sap.engine.services.ejb.exceptions.BaseRemoteException: Exception in method com.sap.aii.mdt.server.MessageMonitoringObjectImpl11.getMessageList().
;nested exception is:
java.lang.NullPointerException
     at com.sap.engine.services.ejb.exceptions.BaseRemoteException.writeReplace(BaseRemoteException.java:276)
Do I need to restart XI?

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