Safari and Software Update can't access the internet; Camino and Mail can
Using my account (which is admin):
Launch Safari - a blank page is displayed, and nothing happens for about 20 secs. During this time, "Finder" is still displayed in the menu bar.
After 20 secs, "Safari" is displayed in the menu bar, but no page loads. Click 'stop' and 'reload', and the page will load. But move the mouse, try and click a link on the page, or anything else, and Safari hangs for a few seconds, and then quits.
Open System Preferances, and run Sofware Update. After about 30 secs, a message saying "Can't connect to update server" is displayed.
Launch Camino - pages load straight away - no problems.
Launch Mail - new mail is downloaded - no problems.
Using another user account: Everything works perfectly.
I first noticed these problems a few days ago. It seemed to coincide with connecting a Windows laptop to the Mac using an Airport Express. I turned on 'Windows Sharing' on the Mac, and on the laptop, clicked 'Run...' and typed the IP address. It asked for my username/password (I entered the same admin account details), and then I could see my Home directory in Windows Explorer.
This may have nothing to do with it, but the Mac problems weren't evident before this!
Some other info:
I use a Netgear ADSL modem/router connected straight to the Mac. All the default settings are used. The Airport Express is normally off, and is used ad-hoc when I want to use the laptop.
"Get Info" reports about 15GB of spare hard-drive space.
I've repaired permissions, and run DiskWarrior.
I've moved out many of the .plist files one at a time and relaunched Safari, but it didn't help.
Any ideas anyone ?
Damon
Restore them from a backup, or restart with the Command and R keys held down and reinstall Mac OS X.
(123309)
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How do you update a router firmware.
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Thanks.
link.Go step by step and test.
1.Power Cycle
Power off the router. Unplug it from the wall. Wait a while.
Plug it back to the wall. Power the router on. Wait until all the lights are lit properly.
It will take a while.
Restart the computer.
Start up in Safe Mode.
http://support.apple.com/kb/PH11212?viewlocale=en_US
2. Turn off Extensions, if any.
Safari > Preferences > Extensions
3. Turn off proxies, if selected.
System Preference > Network > Advanced > Proxies Tab
Under "Select Protocol", uncheck any box if selected.
Click "OK" then "Apply"
4. Uninstall anti-virus software, if any. -
Hi there, got 3 issues at once....
1) can't download the latest itune version onto my PC (it simply stops, not even an error message)
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3) one of my ipods isn't recognised by itune, nit sure if because of the earlier problems?
.... thanks
S.Hello SAB7700,
This first article can help get iTunes successfully downloaded and updated, which should restore access to the iTunes Store.
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
Once iTunes is successfully updated, the following articles provides steps that can help get your iPod working in iTunes again and the iTunes Store functioning, should the update not resolve these issues
iPod not recognized in My Computer and in iTunes for Windows
http://support.apple.com/kb/TS1369
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Cheers,
Allen -
I can't access the internet using my home wi-fi. My wi-fi is working on my home computer, and the itouch can access the internet at another person's home using their wi-fi. I've looked in the settings, and can't seem to see any differences.....i'm a techno dummy - so please respond in very basic info
Before resetting try restarting. Or you can go to Settings from the home screen > Wi-Fi > your network and scroll down to 'Renew Lease' and press that. When you do you should see a button labeled 'Renew Lease?' and another labeled 'Cancel'. Select 'Renew Lease'.
You can either back out of that screen back to the home screen or just use the return button to go back to the home screen. Then select Safari and see if you can hook in.
I have to go through that process every five or ten minutes or so when in the second story of our house - weak router signal up there. -
I deleted safari off my computer. I can not access the Internet at all. Any idea how to wt it back?
The app is not found at all in my computerIf you’ve deleted or damaged the Safari application, you don’t have a backup, and you don’t have another web browser, proceed as follows.
Launch the Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ If you’re running OS X 10.7 or later, open LaunchPad. Click Utilities, then Terminal in the page that opens.
Copy or drag — do not type — the line below into the Terminal window:
open /Library/Application\ Support/Apple/.SafariArchive.tar.gz
Press return. The Archive Utility application will launch and run briefly. When it exits, enter the following line in the Terminal window the same way as above:
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Select the whole line by triple-clicking it, then copy or drag it to the Terminal window. Press return. This time you’ll be prompted for your login password, which won’t be displayed when you enter it.
There should be no output from the above command. If that’s the case, launch Disk Utility, select the boot volume and run “Repair Permissions” (not “Repair Disk.”) This is one of the few times there’s a reason to do that.
Next, two more commands in Terminal:
chmod -R -N Downloads/.SafariArchive
rm -r !$
Those are two separate lines; press return after each one. You can then quit Terminal.
Test Safari. If it works, you’re done. If not, you did some other damage to your system and need to reinstall. -
TS1814 ITunes can't access the internet for updates or restores?
I'm trying to restore my iPod but my iTunes isn't accessing the internet for it. When I tired to update it it was still unable to access the internet, it can still access the internet for previously purchased songs and for the iTunes store. I'm using Windows 8. I already tried Apple's support, but I can't find an answer, anyone know a fix?
I've already done everything that is on the generic support pagesI had the same problem and this is what I did. On a side note and just a disclaimer as this may not be your issue, but helped with mine. Several months ago, I noticed that my XBOX 360 was not connecting to the live service. I disregarded it at that time because I did not use the Xbox live service much. However, several days ago, I switched security on my wireless router (Belkin N1) and found that my Apple TV could not connect to the internet, but would connect to my local network via wireless. My iMac also would connect, but no internet. I reset my router to factory defaults and found that the Apple TV was pulling a 169.XXX IP address. I had DHCP enabled on the router and I suspect this may be part of the issue, but I manually assigned an IP address to the Apple TV of 192.XXX. I also assigned a manual IP address to my iMac. Now both connect successfully, but is odd how I had DHCP working on both ATV and iMac before and were working. I've tried the Apple TV via wireless and wired and had the same problem before assigning a manual IP address. I assigned a manual address to the XBOX and it now works. The XBOX was also pulling a 169 IP address.
Like I said before, this may be an issue with my router giving out or may be an issue with Mac products but I am not completely sure. I just know that manually assigning the IP address made both systems access the internet now.
Hope this helps and if anyone else has a solution, please post.
Thanks
Brandon -
I have just sought to update my lightroom and am now unable to access the develop function and get a note stating that I have reduced functionality what it this about and how do I get my product back
Hi there
I have version 5.7 and every time I opened it I was told that updates are available and to click on the icon to access these. Instead it just took me to the
adobe page with nowhere visible to update. I then sought to download lightroom cc and this is when I could not access the 'develop' section due to reduced
functionality It was apparent that my photos had been put in cc but no way to access them unless I wanted to subscribe.
I have since remedied the problem as my original lightroom 5.7 icon is still available on the desktop and have gone back to that. I do feel that this is a bit
of a rip off and an unnecessary waste of my time though.
Thank you for your prompt reply by the way.
Carlo
Message Received: May 04 2015, 04:52 PM
From: "dj_paige" <[email protected]>
To: "Carlo Bragagnolo" <[email protected]>
Cc:
Subject: I have just sought to update my lightroom and am now unable to access the develop function and get a note stating that I have
reduced functionality what it this about and how do I get my product back
dj_paige created the discussion
"I have just sought to update my lightroom and am now unable to access the develop function and get a note stating that I have reduced functionality what it
this about and how do I get my product back"
To view the discussion, visit: https://forums.adobe.com/message/7510559#7510559
> -
Over a week ago I updated my computer to Firefox 4.0. Since then my computer is very slow accessing the internet, websites and getting information from within a website. Also, a tool bar has shown up for YAHOO which I did not request. The old detailed tool bar for Firefox has disappeared. All that now shows for Firefox is the area to enter website urls and an area to enter topic for a Google Search.
Many times I have to exit Firefox and re-enter it later to access the internet.
Please advice what I need to do to get back to the speed I had with the older version of Firefox.
Thank You,
DennisOver a week ago I updated my computer to Firefox 4.0. Since then my computer is very slow accessing the internet, websites and getting information from within a website. Also, a tool bar has shown up for YAHOO which I did not request. The old detailed tool bar for Firefox has disappeared. All that now shows for Firefox is the area to enter website urls and an area to enter topic for a Google Search.
Many times I have to exit Firefox and re-enter it later to access the internet.
Please advice what I need to do to get back to the speed I had with the older version of Firefox.
Thank You,
Dennis -
I have a connection in the top left hand corner and can access the internet with and without internet on my iphone 5c but I can't receive and create texts and calls, someone please help have tried everything!
YOu will need to contact your cell phone provider to resolve those issue, those are carrier features.
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I use Mozilla Firefox on my laptop and would like to install it on my PC because Internet Explorer 11 stopped working. I can't access the internet so I downloaded the Firefox setup on my laptop and saved it to run on my PC. It initializes, but can't connect to the internet to retrieve the program. How can I get around this and install your browser?
Download one of these installers: http://www.mozilla.org/en-US/firefox/all/
If you machine can't connect to the internet to even download that though, you may have other problems (Using Firefox rather than IE is always a good choice though ;)
[[Websites don't load - troubleshoot and fix error messages]] might help. Also, [[Firefox and other browsers can't load websites]] -
I uninstalled Norton 360 under windows xp and now I'm getting this problem that firefox will no longer load pages. IE and Outlook still work and I can access the internet with them, I can ping any website I like successfully but Firefox won't load any pages ... N
== This happened ==
Every time Firefox opened
== I uninstalled Norton 360 ==
== User Agent ==
Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; .NET CLR 1.0.3705; .NET CLR 1.1.4322; .NET CLR 2.0.50727; Media Center PC 4.0; .NET CLR 3.0.04506.30; .NET CLR 3.0.04506.648; InfoPath.2; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)I found a fix for this, not only firefox but several other networking programs were broken as well (Outlook and IE were ok for some reason) so I reasoned that the Norton uninstall was incomplete somehow - I had done it from the add/remove programs in the control panel. Sure enough that's not enough to release Norton's tentacles in your system, there's an uninstall tool on their website (a whole set of them actually) that managed to carve it out completely and after a restart everything was back to normal. My machines will definitely be Norton-free from now on ... N
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My ipad mini doesn't have a web browser! Help. I can't access the internet or iTunes or the app store. The web browser icon isn't even there.Anyone know what to do?
I'd maybe try doing a search for Safari on your iPad first (swipe to the left to search). If it shows up in that search you can go to Settings > General > Reset and choose 'reset home screen layout' which will put it back where it would be by default.
All else fails? Restore it. -
TS1398 my ipad is connected to my wifi, but can't access the internet.
When I am in the same room as my wireless router, my Ipad accesses the internet correctly. When I go into a room where my Ipad and laptop couldn't reach my router, I installed an extender. Now, my laptop and my wife's Ipad can access the internet, but my Ipad can't. What should I do?
Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are droping internet connection)
• Launch Settings app
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• In the window that opens, tap on the Renew Lease button
~~~~~~~~~~~~~~~~~~~~~~~~~
iOS 6 Wifi Problems/Fixes
How To: Workaround iPad Wi-Fi Issues
http://www.theipadfan.com/workaround-ipad-wifi-issues/
Another Fix For iOS 6 WiFi Problems
http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
How to Fix a Poor Wi-Fi Signal on Your iPad
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Connect iPad to Wi-Fi (with troubleshooting info)
http://thehowto.wikidot.com/wifi-connect-ipad
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
Cheers, Tom
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