Safari cannot open acrobat files

How do I fix 6.0.3 to read Acrobat files.

Back up all data.
Triple-click the line of text below to select it, the copy the selected text to the Clipboard (command-C):
/Library/Internet Plug-ins
In the Finder, select
Go ▹ Go to Folder
from the menu bar, or press the key combination shift-command-G. Paste into the text box that opens (command-V), then press return.
From the folder that opens, remove any items that have the letters “PDF” in the name. You may be prompted for your login password. Then quit and relaunch Safari, and test.
The "Silverlight" web plugin distributed by Microsoft can also interfere with PDF display in Safari, so you may need to remove it as well, if it's present.
If you still have the issue, repeat with this line:
~/Library/Internet Plug-ins
If you don’t like the results of this procedure, restore the items from the backup you made before you started. Relaunch Safari again.

Similar Messages

Safari cannot open any file - online or local

Hi Everyone,
I'm struggling with this issue: Safari cannot open anything. It can't open any website. It can't even open any local HTML files. When I put something in the location bar and hit enter, I get about a half inch of blue progress bar and then....nothing. Safari just stops. No error. Not even an attempt to do something. It just sits there. All the other functionality not involved with displaying HTML files works fine. I can change preferences and show the Develop menu. I just can't use the application for anything.
Catch 1: Firefox, Chrome, Opera, iTunes, every other app installed on my Mac works fine and can access the net. With one exception...
Catch 2: The App Store doesn't work either. I can't sign in. When I create a new account, I can't download any apps. (I get a "We could not complete your purchase. Unknown Error.") Nor can I sign out. I read that webkit is the same under the hood for both Safari and The App Store so maybe they are related.
Here's what I have tried:
- Deleting, re-downloading, and reinstalling Safari.
- Deleting .plists from Preferences and Safari folders in my Library.
- Checking Proxies settings (none set)
- Removing third party virus software (Didn't have any. I don't have FruitMenu or Application Enhancer either)
- No parental controls are set
- I've tried a whole bunch of other suggestions, from deleting com.apple.whatever files to repairing permissions, to resetting account permissions.
I'm using OS 10.7.5 and Safari 6. Firefox 15.0.1 and Chrome 22.0.1229.94 are fine. I have a separate MacBook pro with the same proxy settings and Safari settings that works just fine.
Please send help. I know it's something simple. I just want to find it so I can punch it in the face.

Did you log out after moving com.apple.LaunchServices.plist?
If you did, proceed as below.
Please read this whole message before doing anything.
This procedure is a diagnostic test. It won’t solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
Third-party system modifications are a common cause of usability problems. By a “system modification,” I mean software that affects the operation of other software — potentially for the worse. The following procedure will help identify which such modifications you've installed. Don’t be alarmed by the complexity of these instructions — they’re easy to carry out and won’t change anything on your Mac.
These steps are to be taken while booted in “normal” mode, not in safe mode. If you’re now running in safe mode, reboot as usual before continuing.
Below are instructions to enter some UNIX shell commands. The commands are harmless, but they must be entered exactly as given in order to work. If you have doubts about the safety of the procedure suggested here, search this site for other discussions in which it’s been followed without any report of ill effects.
Some of the commands will line-wrap or scroll in your browser, but each one is really just a single line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, and you can then either copy or drag it. The headings “Step 1” and so on are not part of the commands.
Note: If you have more than one user account, Step 2 must be taken as an administrator. Ordinarily that would be the user created automatically when you booted the system for the first time. The other steps should be taken as the user who has the problem, if different. Most personal Macs have only one user, and in that case this paragraph doesn’t apply.
Launch the Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
When you launch Terminal, a text window will open with a line already in it, ending either in a dollar sign (“$”) or a percent sign (“%”). If you get the percent sign, enter “sh” and press return. You should then get a new line ending in a dollar sign.
Step 1
Copy or drag — do not type — the line below into the Terminal window, then press return:
kextstat -kl | awk '!/com\.apple/{printf "%s %s\n", $6, $7}'
Post the lines of output (if any) that appear below what you just entered (the text, please, not a screenshot.) You can omit the final line ending in “$”.
Step 2
Repeat with this line:
sudo launchctl list | sed 1d | awk '!/0x|com\.(apple|openssh|vix)|edu\.mit|org\.(amavis|apache|cups|isc|ntp|postfix|x)/{print $3}'
This time, you'll be prompted for your login password, which won't be displayed when you type it. You may get a one-time warning not to screw up. You don't need to post the warning.
Note: If you don’t have a login password, you’ll need to set one before taking this step. If that’s not possible, skip to the next step.
Step 3
launchctl list | sed 1d | awk '!/0x|com\.apple|edu\.mit|org\.(x|openbsd)/{print $3}'
Step 4
ls -1A /e*/mach* {,/}L*/{Ad,Compon,Ex,Fram,In,Keyb,La,Mail/Bu,P*P,Priv,Qu,Scripti,Servi,Spo,Sta}* L*/Fonts 2> /dev/null
Important: If you formerly synchronized with a MobileMe account, your me.com email address may appear in the output of the above command. If so, anonymize it before posting.
Step 5
osascript -e 'tell application "System Events" to get name of every login item' 2> /dev/null
Remember, steps 1-5 are all drag-and-drop or copy-and-paste, whichever you prefer — no typing, except your password. Also remember to post the output.
You can then quit Terminal.

Safari cannot open pdf files

Running Safari 5.1.2 and when I click a link in either a website or an email that links to a pdf file, all I get is a dark grey screen in Safari.
Same thing if I paste the link into Firefox.
No internet plug-ins in that file.
Deleted com.apple.Safari.plist file
Tried opening Safari in 32bit.
This is starting to become a big problem for me, anyone have any ideas or thoughts?
Thank you in advance.

There are no files in my internet plug-in folder.
Ok..
Randy.. are you aware there are two libraries?
One is root denoting /Library
One is your Home folder ~/Library (Tilde) character represents the Home folder.
You may be looking in the wrong library.
An easy way to locate a file is to open the Finder. From the menu bar click Go > Go to Folder
Type this in exactly as you see it here > /Library/Internet Plug-ins
If you see the PDF Browser plugin, move it to the Trash.
Relaunch Safari to test.

How do you install Thunderbird on a new Apple iPad 2? When attempting to download, I get a message that Safari cannot open the file.

Can anyone provide instructions regarding downloading Thunderbird on an Apple iPad 2? I attempted to download on the iPad through Google and when the download attempted to start it gave a message that Safari could not download this file.

You can only install apps from the iTunes App Store. That's why Safari won't download it. Even if it did download it, you couldn't install it as iOS wouldn't recognize it as an iOS app (which Thunderbird isn't).

Digital editions - safari cannot open

When I try to install adobe digital editions on ipad2 - it says safari cannot open this file.

This would be correct as Adobe Digital Editions only works on Mac OS or Windows. Please see View e-books | iOS, Android devices - http://helpx.adobe.com/digital-editions/kb/view-e-books-ios-android.html for information on how to view your eBooks on iOS devices.
Moving this discussion to the Adobe Digital Editions forum.

Hello. My safari (and i keep it updated) cannot open PDF files. Should i install Adobe Reader and which version????? I have Mac Book Pro running OS 10.9

My safari (and i keep it updated) cannot open PDF files.Should i install Adobe Reader and which version????/ I have Mac Book Pro running OS 10.9
Please help me!!!!

Back up all data.
If Adobe Reader or Acrobat is installed, there should be a setting in its preferences such as Display PDF in Browser. I don't use those applications myself, so I can't be more precise. Deselect that setting, if it's selected. Otherwise do as follows.
Triple-click anywhere in the line of text below on this page to select it, the copy the selected text to the Clipboard by pressing the key combination command-C:
/Library/Internet Plug-ins
In the Finder, select
Go ▹ Go to Folder
from the menu bar, or press the key combination shift-command-G. Paste into the text box that opens (command-V), then press return.
From the folder that opens, move to the Trash any items that have "Adobe" or “PDF” in the name. You may be prompted for your login password. Then quit and relaunch Safari, and test.
The "Silverlight" web plugin distributed by Microsoft can also interfere with PDF display in Safari, so you may need to remove it as well, if it's present. The same goes for a plugin called "iGetter," and perhaps others — I don't have a complete list.
If you still have the issue, repeat with this line:
~/Library/Internet Plug-ins
If you don’t like the results of this procedure, restore the items from the backup you made before you started. Relaunch Safari again.

Cannot open adobe files in safari

Help ... I cannot open pdf files in safari. Any ideas how I can fix this please?

Back up all data.
If Adobe Reader or Acrobat is installed, there should be a setting in its preferences such as Display PDF in Browser. I don't use those applications myself, so I can't be more precise. Deselect that setting, if it's selected. Otherwise do as follows.
Triple-click anywhere in the line of text below on this page to select it, the copy the selected text to the Clipboard (command-C):
/Library/Internet Plug-ins
In the Finder, select
Go ▹ Go to Folder
from the menu bar, or press the key combination shift-command-G. Paste into the text box that opens (command-V), then press return.
From the folder that opens, remove any items that have "Adobe" or “PDF” in the name. You may be prompted for your login password. Then quit and relaunch Safari, and test.
The "Silverlight" web plugin distributed by Microsoft can also interfere with PDF display in Safari, so you may need to remove it as well, if it's present. The same goes for a plugin called "iGetter," and perhaps others.
If you still have the issue, repeat with this line:
~/Library/Internet Plug-ins
If you don’t like the results of this procedure, restore the items from the backup you made before you started. Relaunch Safari again.

Help - "Acrobat is being used by another application and cannot open PDF files until the other application is closed."

Hello,
I searched this site and google for this error terminology and come up dry. I support a user who has been for years using Acrobat 5 (yes, I know...) to read files in a client DB program, as well as other PDF files on their PC. In the last week or so, they have started gatting this error "Acrobat is being used by another application and cannot open PDF files until the other application is closed." any time they attempt to open a PDF file attached to an email (via Outlook).
It is my understanding that they cannot upgrade to a newer version of Acrobat because of limitations of their client software, but had not previously had any issues viewing PDF notes from the DB, and PDF attachments in their email.
I have tried uninstalling and re-installing, as well as tried using Adobe Reader 7 & 9 in conjunction with Acrobat to try to get around this issue, but have not been successful.
Any ideas?
Thanks,
Jesse

I don't have an answer to your technical problem. The product I assume is Acrobat that you are talking about (based on the post title), Adobe is the company name. This is a good place to ask questions on Acrobat if folks can figure out what you are talking about. They will ask for the product version number (like AA9.3.3), operating system, and other applications if appropriate. Also, just what you are doing that generates the message.
As for Adobe, you are not likely to get an answer from them here in the user forum. You will be lucky if you can get an answer if you can contact them and not be on hold for more than an hour (sorry, this is why a lot of folks end up in the forum).
So, to help others try to answer your question, what are the products and versions involved? What OS? What are you doing when the message comes up.

Error Message: There was an error opening this document. Acrobat cannot open this file because a task is still active in Acrobat.

I've tried Command Q to close; Tried Adobe Reader Tool Bar but closing is grayed out; I'ved held the power button for hard close, but everytime I try to open a .pdf I get this message:
There was an error opening this document. Acrobat cannot open this file because a task is still active in Acrobat.
I'm not extremely technical, but I can follow directions if someone can help!
Thanks

Looks like it got stuck.
You can switch to another program or the Finder (click on desktop) and Apple menu > Force Quit > Adobe
You can press and hold the power button, it's a emergency force shutdown which you can boot normally and it should be fine.

I cannot open pdf files in safari. It tells me first character is invalid. I have deleted plug-ins and reinstalled program. HELP

cannot open PDF files in safari. It tells me first character is invalid - I have deleted plug-ins and reinstalled the program.

HI..
If you are using Adobe Reader ...
Try uninstalling the current copy of Adobe Reader first.
Best to use a utility to do this to make sure all the associated files are removed as well > Download AppCleaner for Mac - Uninstall your apps easily. MacUpdate.com
Then reinstall > http://get.adobe.com/reader/
Quit then relaunch Safari to test.

Cannot open PDF files on internet with Acrobat 7.0

I use Acrobat 7.0 to make and read my PDF files. Also have reader 9.0 installed. Today internet explorer 9 stopped reading pdf files on the internet. Tried selecting both Acrobat 7.0 and Reader 9.0 but neither work. Only get the cannot open the file message. Tried three different sites to try different PDF files. Suggestions???

Only for reading files there are some other (newer but small) viewing tools. remember that.
Also I wouldn't use the in-browser function of any tool you use. It's not necessary.
The file will be also downloaded to your machine, there is no on the fly reading or anything else you expect.
so why will you waste screen size caused by the second menu bar.
Set your browser to open .pdf files outside, so you get more control where files are saved and you get a better screen size.
In my opinion in-browser-pdf is senseless, just a confusing gimmick.
Message was edited by: frameissuer

SAFARI 6.1.3 update to Reader 11.0.07 - cannot open pdf files that are presently on my computer. Previous version had no problem. Any ideas?

SAFARI 6.1.3 update to Reader 11.0.07 … cannot open pdf files that are presently on my computer. Previous version had no problem. Any ideas? (Here is the message: Adobe Reader could not open 'Digital_Holiday_Cookbook.pdf' because it is either not a supported file type or because the file has been damaged (for example, it was sent as an email attachment and wasn't correctly decoded).

Thank you Pat!!!
Craig Ekonomos
[email address removed]

HtmlToPdf Error (ALC-PDG-015-013-Acrobat cannot open the file. Please ensure that it is not password

Hello,
We have LiveCycle 8.x with jBoss. It works ok. The server (Windows 2003) can browses to the link, but the link gives error in the LiveCycle Console Admministrator when I use the "HtmlToPdf" service.
JBoss service is started like Local System. I don´t know what to do
This is the error trace:
2012-02-06 10:32:46,881 INFO [com.adobe.service.ProcessResource] BMC508: Service HtmlToPdfSvc: Native process PID = 4708
2012-02-06 10:32:58,426 INFO [com.adobe.pdfg.GeneratePDFImpl] ALC-PDG-001-028-http://repsolnet/pubs/es_es/home/home.aspx: Job Completion Status: Failed
2012-02-06 10:32:58,428 INFO [com.adobe.pdfg.GeneratePDFImpl] ALC-PDG-001-025-http://repsolnet/pubs/es_es/home/home.aspx: Time Job Completed: 2/6/12 10:32
AM for job = 503c34-7d0386-30aeb9-b17f60-2885dd-9ed84a
2012-02-06 10:32:58,428 INFO [com.adobe.pdfg.GeneratePDFImpl] ALC-PDG-001-030-http://repsolnet/pubs/es_es/home/home.aspx: Waiting time in queue: 0 ms for
job = 503c34-7d0386-30aeb9-b17f60-2885dd-9ed84a
2012-02-06 10:32:58,429 INFO [com.adobe.pdfg.GeneratePDFImpl] ALC-PDG-001-026-http://repsolnet/pubs/es_es/home/home.aspx: Time of Job Execution: 12,682 ms
for job = 503c34-7d0386-30aeb9-b17f60-2885dd-9ed84a
2012-02-06 10:32:58,430 ERROR [com.adobe.pdfg.GeneratePDFImpl] ALC-PDG-001-000-
Error message from the primary converter:
ALC-PDG-015-013-Acrobat cannot open the file. Please ensure that it is not password protected or a corrupt PDF document.
Error message from the fallback converter:
ALC-PDG-052-020-HTML Converter could not convert the given file or URL.
2012-02-06 10:32:58,447 ERROR [com.adobe.workflow.AWS] An exception was thrown with name com.adobe.livecycle.generatepdf.client.ConversionException message:
Error message from the primary converter:
ALC-PDG-015-013-Acrobat cannot open the file. Please ensure that it is not password protected or a corrupt PDF document.
Error message from the fallback converter:
ALC-PDG-052-020-HTML Converter could not convert the given file or URL. while invoking service GeneratePDFService and operation HtmlToPDF2 and no fault
routes were found to be configured.
2012-02-06 10:32:58,447 ERROR [com.adobe.idp.workflow.dsc.invoker.WorkflowDSCInvoker] An exception was thrown with name
com.adobe.livecycle.generatepdf.client.ConversionException message:
Error message from the primary converter:
ALC-PDG-015-013-Acrobat cannot open the file. Please ensure that it is not password protected or a corrupt PDF document.
Error message from the fallback converter:
ALC-PDG-052-020-HTML Converter could not convert the given file or URL. while invoking service GeneratePDFService and operation HtmlToPDF2 and no fault
routes were found to be configured.
2012-02-06 10:32:58,460 ERROR [com.adobe.workflow.AWS] An exception was thrown with name com.adobe.livecycle.generatepdf.client.ConversionException message:
Error message from the primary converter:
ALC-PDG-015-013-Acrobat cannot open the file. Please ensure that it is not password protected or a corrupt PDF document.
Error message from the fallback converter:
ALC-PDG-052-020-HTML Converter could not convert the given file or URL. while invoking service GeneratePDFService and operation HtmlToPDF2 and no fault
routes were found to be configured.
Thanks for help me.

What happens if you try converting the page using Acrobat? Is this a public page or internal, if public can you provide the url.

Acrobat cannot open the file attachment because your PDF file attachment settings do not allow......

I have an email with an attachment that requires a password the open. I can open the file but embedded in the attachment is another attachment. When I double click attachment I get the following error message. Acrobat cannot open the file attachment because your PDF file attachment settings do not allow this file type to be opened.

You would need to make a change to your registry; see http://www.adobe.com/devnet-docs/acrobatetk/tools/AppSec/attachments.html
Basically you would need to add the .pdf with the permission 2.
Let us know if you need help with that. Either way, make sure to create a System Restore Point before editing the registry.

Safari cannot let jsp file open in other apps after upgraded to iOS 5, any help ?

Safari cannot let .jsp file open in other apps like adobe reader, ibooks, Goodreader, after upgraded to iOS 5, any help ?

I have the same issue. Does anyone help to advise?
Thanks
Patrick Lee

Safari cannot open acrobat files

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