Safari has a virus???

I just downloaded and installed Yosemite from the Apple Store, and now my Safari won't open and it says my Safari is infected with a virus??? The reason I bought Macs is because they are virus-proof right? How can I trash Safari and reinstall the "virus-free" version???

Choose Force Quit from the Apple menu, close Safari, and then launch it with the Shift key held down. If that doesn't work, temporarily disconnect the computer from the Internet.
That's a scam popup, not a virus; deleting and reinstalling Safari isn't part of solving this issue.
(125095)

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Is there a way of wiping ALL Safari data, i.e. restoring Safari ? I think my Safari has a virus..as every time I open it, a web page called 'search quick' comes up. Its bombarded my Safari with constant pop up adverts almost every time I click!

is there a way of wiping ALL Safari data, i.e. restoring Safari ? I think my Safari has a virus..as every time I open it, a web page called 'search quick' comes up. Its bombarded my Safari with constant pop up adverts almost every time I click!

There is no need to download anything to solve this problem. You may have installed a variant of the "VSearch" ad-injection malware. Follow Apple Support's instructions to remove it.
If you have trouble following those instructions, see below.
Malware is always changing to get around the defenses against it. This procedure works as of now, as far as I know. It may not work in the future. Anyone finding this comment a few days or more after it was posted should look for a more recent discussion, or start a new one.
The VSearch malware tries to hide itself by varying the names of the files it installs. To remove it, you must first identify the naming pattern.
Triple-click the line below on this page to select it, then copy the text to the Clipboard by pressing the key combination command-C:
/Library/LaunchDaemons
In the Finder, select
          Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.
A folder named "LaunchDaemons" may open. Look inside it for two files with names of the form
          com.something.daemon.plist
and
           com.something.helper.plist
Here something is a variable string of characters, which can be different in each case. So far it has always been a string of letters without punctuation, such as "cloud," "dot," "highway," "submarine," or "trusteddownloads." Sometimes it's a meaningless string such as "e8dec5ae7fc75c28" rather than a word. Sometimes the string is "apple," and then you must be especially careful not to delete the wrong files, because many built-in OS X files have similar names.
If you find these files, leave the LaunchDaemons folder open, and open the following folder in the same way:
/Library/LaunchAgents
In this folder, there may be a file named
          com.something.agent.plist
where the string something is the same as before.
If you feel confident that you've identified the above files, back up all data, then drag just those three files—nothing else—to the Trash. You may be prompted for your administrator login password. Close the Finder windows and restart the computer.
Don't delete the "LaunchAgents" or "LaunchDaemons" folder or anything else inside either one.
The malware is now permanently inactivated, as long as you never reinstall it. You can stop here if you like, or you can remove two remaining components for the sake of completeness.
Open this folder:
/Library/Application Support
If it has a subfolder named just
           something
where something is the same string you saw before, drag that subfolder to the Trash and close the window.
Don't delete the "Application Support" folder or anything else inside it.
Finally, in this folder:
/System/Library/Frameworks
there may an item named exactly
            v.framework
It's actually a folder, though it has a different icon than usual. This item always has the above name; it doesn't vary. Drag it to the Trash and close the window.
Don't delete the "Frameworks" folder or anything else inside it.
If you didn't find the files or you're not sure about the identification, post what you found.
If in doubt, or if you have no backups, change nothing at all.
The trouble may have started when you downloaded and ran an application called "MPlayerX." That's the name of a legitimate free movie player, but the name is also used fraudulently to distribute VSearch. If there is an item with that name in the Applications folder, delete it, and if you wish, replace it with the genuine article from mplayerx.org.
This trojan is often found on illegal websites that traffic in pirated content such as movies. If you, or anyone else who uses the computer, visit such sites and follow prompts to install software, you can expect more of the same, and worse, to follow. Never install any software that you downloaded from a bittorrent, or that was downloaded by someone else from an unknown source.
In the Security & Privacy pane of System Preferences, select the General tab. The radio button marked Anywhere should not be selected. If it is, click the lock icon to unlock the settings, then select one of the other buttons. After that, don't ignore a warning that you are about to run or install an application from an unknown developer.
Then, still in System Preferences, open the App Store or Software Update pane and check the box marked
          Install system data files and security updates (OS X 10.10 or later)
or
          Download updates automatically (OS X 10.9 or earlier)
if it's not already checked.

My mac has a virus yes I'm 100% sure it is one i get al kinds of pop ups only in safari though please guide me on how to reset it or where to go from here in detail new to macs

My mac has a virus yes I'm 100% sure it is one i get all kinds of pop ups only in safari though please guide me on how to reset it or where to go from here in detail im new to macs

Please post a screenshot that shows what you mean. Be careful not to include any private information.
Start a reply to this message. Click the camera icon in the toolbar of the editing window and select the image file to upload it. You can also include text in the reply.

My macbook will not shut down. It says that safari has override the shutdown, but when I go to Quit Safari it will not allow it. Is this a virus?

I can't get my Macbook to shut down. When I try to it prompts me saying Safari has override the shutdown, but when I try to close safari it does not respond (and the option is greyed out. Is this a virus,and how do I correct it?

Have you tried a hard shutdown? Hold the power button for about 5-6 seconds, and it will force the computer to power down. (Note that you may lose and unsaved changes)

My mac book air has a virus which is creating a lot of issues...how do i get rid of it? is there a free software to detect it and remove it?

my mac book air has a virus which is creating a lot of issues...how do i get rid of it? is there a free software to detect it and remove it?

There is no need to download anything to solve this problem.
You may have installed one or more of the common types of ad-injection malware. Follow the instructions on this Apple Support page to remove it. It's been reported that some variants of the "VSearch" malware block access to the page. If that happens, start in safe mode by holding down the shift key at the startup chime, then try again.
Back up all data before making any changes.
One of the steps in the article is to remove malicious Safari extensions. Do the equivalent in the Chrome and Firefox browsers, if you use either of those. If Safari crashes on launch, skip that step and come back to it after you've done everything else.
If you don't find any of the files or extensions listed, or if removing them doesn't stop the ad injection, ask for further instructions.
Make sure you don't repeat the mistake that led you to install the malware. It may have come from an Internet cesspit such as "Softonic" or "CNET Download." Never visit either of those sites again. You might also have downloaded it from an ad in a page on some other site. The ad would probably have included a large green button labeled "Download" or "Download Now" in white letters. The button is designed to confuse people who intend to download something else on the same page. If you ever download a file that isn't obviously what you expected, delete it immediately.
Malware is also found on websites that traffic in pirated content such as video. If you, or anyone else who uses the computer, visit such sites and follow prompts to install software, you can expect more of the same, and worse, to follow. Never install any software that you downloaded from a bittorrent, or that was downloaded by someone else from an unknown source.
In the Security & Privacy pane of System Preferences, select the General tab. The radio button marked Anywhere should not be selected. If it is, click the lock icon to unlock the settings, then select one of the other buttons. After that, don't ignore a warning that you are about to run or install an application from an unknown developer.
Still in System Preferences, open the App Store or Software Update pane and check the box marked
Install system data files and security updates (OS X 10.10 or later)
or
Download updates automatically (OS X 10.9 or earlier)
if it's not already checked.

How can i tell if my iMac has a virus

My 8 year old son was told he could watch a film for free i he visited a site called put locker. when he did this, safari opened lots of pop ups to say Contact Apple Support malicious activity. How do i check if my iMac now has a virus?

It's not a virus, and there is no reason to download anything. It's a Web scam that only affects your browser, and only temporarily. There are several ways to recover.
1. Some of those scam pages can be dismissed very easily. Press the key combination command-W to close the tab or window. A huge box will pop up. Press the return key and both the box and the page will close. If that doesn't happen, continue.
2. Press and hold command-W. You may hear repeating alert sounds. While holding the keys, click the OK button in the popup. A different popup may appear, which you can cancel out of as usual.
3. From the Safari menu bar, select
Safari ▹ Preferences... ▹ Security
and uncheck the box marked Enable JavaScript. Leave the preferences dialog open.
Close the malicious window or tab.
Re-enable JavaScript and close the preferences dialog.
4. If the Preferences menu item is grayed out, quit Safari. Force quit if necessary. Relaunch it by holding down the shift key and clicking its icon in the Dock. None of the windows and tabs will reopen.
After closing the malicious page, from the menu bar, select
Safari ▹ Preferences... ▹ Privacy ▹ Remove All Website Data
to get rid of any cookies or other data left by the server. Open your Downloads folder and delete anything you don't recognize.

Hi, i would like to know if my mac has a virus

hi, i would like to know if my mac has a virus, ´cause in sometimes it works weird

Ralph is right (of course) about no virus.
What you are describing seems to be what might happen if all of the system's resources* are gobbled up.
*When I say "resources" - I mean memory (real and virtual), caching needs, CPU usage etc.
The web pages you describe have nothing to do with your Mac having been "infected", per se, but that kind of "Pop Over" "Pop Under" malicious JavaScript can certainly gpbble up resources. When you get the Web being mean to you, and have a lot of other APPs open too, you could max out your machine, especially if it is older like mine.
To help other members answer your question, give as many details as you can.
Include your Mac Model name and specs such as processor speed, memory, and storage capacity. Please do not include your Serial Number, IMEI, MEID, or other personal information.
Provide the version numbers of your operating system and relevant applications, for example "OS 10.4.11" , "Quicktime Player 7.6.4", "Safari 4.1.3"and any other apps you might have open when the misbehavior occurs.
Describe the problem in detail, and include step-by-step your actions that lead up to °each misbehavior.You seem to be describing at least TWO different bad behaviors
List any troubleshooting steps you've already tried, or temporary fixes you've discovered.
CCC
EDIT(added) Si quieres ser la publicación más cómodo en español, podemos usar Google Translate para entender mejor su respuesta,

Safari has been crashing/freezing a lot lately

I'm not quite sure what it is, but lately Safari has been freezing/crashing a lot on me lately. It seems to happen most frequently when I'm on a website then I go back to my top sites. I just went through my cookies and deleted the unnecessary ones, then tried reseting Safari but it froze before it could reset. Also, I've been noticing more pop-ups lately that Safari isn't blocking. Could I have a virus?

There are no viruses that can affect a Mac running OS X.
Go to your Applications Folder and open your Utilities Folder. Open the application Console.
In the left-hand column, click on Crash Reporter, and scroll down to the most recent report on Safari and open it.
Copy and paste it here.

Ever since I downloaded Yosemite Safari has stopped working

Ever since I downloaded Yosemite Safari has stopped working

Dear Dr Mommy,
Please help us help you. MacBook Pros have been in continuous production since 2006 in dozens of variants. Which do you have? The oldest models that "officially" support Yosemite do not always run it well because their hardware falls into the "just barely" category.
Is this the slow computer you asked about last April 8 (15-inch Mid 2009; 4GB RAM)? If so, did you follow the suggestions in that thread about removing MacKeeper and some of the other third-party performance killers that showed up?
Do any of the following apply:
1) Are you running any anti-virus/internet security applications?
2) Are you running any "cleaning/tune-up/optimizations" applications?
3) Any peer-to-peer or torrent downloading software?
4) Any third-party disk backup software that came bundled with an external hard drive?
5) Any online backup scheme other than iCloud (Carbonite; GoogleDrive; MS One Drive)?

How do I check if my mac book air has a virus?

How do I check if my mac book air has a virus? I was online and something started downloading, I closed it and put it in the trash but not sure if that is enough to get rid of it? Thanks

1) Did it finish downloading? if no, you have nothing more to worry about.
2) Are you using Safari?
3) If using Safari, do you have Safari set to run/open any files automatically?
4) Is your system updated with the latest security update? If not, why?
The bottom line is whether the download was able to install anything.
As long as your settings are such that no download is able to automatically open, and you ae up to date on your security updates, then you haven't much to worry about.
Be familiar with the programs in your application folder, such that you would notice anything not supposed to be there. As well, check and make sure that nothing unknown is being launched at startup (check your account settings).
The absolute best security a Mac can have is an aware and familair user who is moderately vigilant.

How can I reset my Mac to default settings? Or how can I reset it to a prior date? My Mac has a virus and I would like to get rid of it. I would appreciate your help concerning this matter.

How can I reset my Mac to default settings? Or how can I reset it to a prior date? My Mac has a virus and I would like to get rid of it. I would appreciate your help concerning this matter.

To restore it follow these instructions: What to do before selling or giving away your Mac.
Before you do the above check out the following;
Helpful Links Regarding Malware Problems
If you are having an immediate problem with ads popping up see The Safe Mac » Adware Removal Guide, AdwareMedic, or Remove unwanted adware that displays pop-up ads and graphics on your Mac - Apple Support.
Open Safari, select Preferences from the Safari menu. Click on Extensions icon in the toolbar. Disable all Extensions. If this stops your problem, then re-enable them one by one until the problem returns. Now remove that extension as it is causing the problem.
The following comes from user stevejobsfan0123. I have made minor changes to adapt to this presentation.
Fix Some Browser Pop-ups That Take Over Safari.
Common pop-ups include a message saying the government has seized your computer and you must pay to have it released (often called "Moneypak"), or a phony message saying that your computer has been infected, and you need to call a tech support number (sometimes claiming to be Apple) to get it resolved. First, understand that these pop-ups are not caused by a virus and your computer has not been affected. This "hijack" is limited to your web browser. Also understand that these messages are scams, so do not pay any money, call the listed number, or provide any personal information. This article will outline the solution to dismiss the pop-up.
Quit Safari
Usually, these pop-ups will not go away by either clicking "OK" or "Cancel." Furthermore, several menus in the menu bar may become disabled and show in gray, including the option to quit Safari. You will likely have to force quit Safari. To do this, press Command + option + esc, select Safari, and press Force Quit.
Relaunch Safari
If you relaunch Safari, the page will reopen. To prevent this from happening, hold down the 'Shift' key while opening Safari. This will prevent windows from the last time Safari was running from reopening.
This will not work in all cases. The shift key must be held at the right time, and in some cases, even if done correctly, the window reappears. In these circumstances, after force quitting Safari, turn off Wi-Fi or disconnect Ethernet, depending on how you connect to the Internet. Then relaunch Safari normally. It will try to reload the malicious webpage, but without a connection, it won't be able to. Navigate away from that page by entering a different URL, i.e. www.apple.com, and trying to load it. Now you can reconnect to the Internet, and the page you entered will appear rather than the malicious one.

Safari detected a virus

i clicked on a link and then a pop up came with a message "Safari has detected a virus".Call on toll free number. Does that mean my browser has been hacked by someone??

It's not a virus. It's a Web scam that only affects your browser, and only temporarily. There are several ways to recover.
1. Some of those scam pages can be dismissed very easily. Press the key combination command-W to close the tab or window. A huge box will pop up. Press the return key and both the box and the page will close. If that doesn't happen, continue.
2. Press and hold command-W. You may hear repeating alert sounds. While holding the keys, click the OK button in the popup. A different popup may appear, which you can cancel out of as usual.
3. From the Safari menu bar, select
Safari ▹ Preferences... ▹ Security
and uncheck the box marked Enable JavaScript. Leave the preferences dialog open.
Close the malicious window or tab.
Re-enable JavaScript and close the preferences dialog.
4. If the Preferences menu item is grayed out, quit Safari. Force quit if necessary. Relaunch it by holding down the shift key and clicking its icon in the Dock. None of the windows and tabs will reopen.
After closing the malicious page, from the menu bar, select
Safari ▹ Preferences... ▹ Privacy ▹ Remove All Website Data
to get rid of any cookies or other data left by the server. Open your Downloads folder and delete anything you don't recognize.

My laptop has a virus

My macbook air laptop has several pop ups that occur whenever I use the internet. Anytime I click on something it will bring me to a screen claiming I have won something or it says something along the lines of "we detect that you laptop has a virus, click here to clean your laptop." I can not listen to pandora any more because there is several pop up and adds all over the page. Sometimes those adds even have videos that play while I am trying to listen to my music. Please help me get rid of this virus.

Oh by the way, if your computer should be contaminated by an item known as
Downlite aka V-Search, that may prevent your browser from accessing content
from TheSafeMac site, there are other links to get the information. This is to say,
the makers of such malware are hard pressed to keep this junkware from being
expelled from your computer with this knowledge they're willing to mess up
other web sites where the cures may be obtained.
If you could not access the remedies from site linked web pages noted above
or get the recognition files from Adware, read this quote from Thomas R. the
author of TheSafeMac and Adware Medic sites... (excerpt)
"You should know that the Downlite (aka VSearch) adware is currently doing its best to block Adware
Medic site. If you try to load the main page with Downlite installed on your machine, you'll see:
{if image fails to appear, it says: Safari can't find the Server,
can't open page/find server at adwaremedic.com/index, etc}
Direct download links posted on other sites still work:
http://www.adwaremedic.com/AdwareMedic.dmg
Folks can also either download it on another machine or start up their computer in safe mode to down
load it. Or, of course, they can follow either Linc's manual Downlite removal instructions or my own:
http://www.thesafemac.com/arg-downlite/
Also, just to clarify - the site itself is not affected, it's just machines that are already infected
with Downlite aka V-Search that have these behaviors added in their browsers..." - Thomas R.
Recently, when I looked into these sites, there was no trouble accessing anything; but if I had one
of these Downlite or V-Search malware items installed, then I'd likely been unable to access the
SafeMac site or get content from Adware Medic site. If you are able to go to either or both, note
the has been effort to block content by the bad guys and other efforts to keep good content on
line and available (for free) to remove the adware and malware content from several sources.
[Some issues with access have been addressed with the above situation.
The cures are available in the methods and means as cited in resource.]
Since you did not get back to say if you tried anything, or what, I found this info later from yesterday
and thought to add it; since if you found this symptom after attempting to go there, or get the Adware
Medic part to help identify issues (a safe file) this would help let you know about Downlite or VSearch.
Hopefully you have managed to read through and identify the issue with information given in
theSafeMac tech guides; malware, adware, and maintenance. Also adware medic.
Good luck & happy computing!

Safari 5.1.5 on PC. Windows 7 64 bit. My favorite browser is not working. Please help. I keep getting a window in the middle of a page saying ''Safari has stopped working'''''

Hello.
My favorite browser Safari (5.1.5 ) has stopped working. Yes I know is on a PC. But is been very good to me for a long time, untill about two months ago. I keep getting a pop up message saying "Safari has stopped working" I will close the pop up message and continue working but within a few minute, the message will pop up again. The browser opens up fast as always and runs fine but the message is a pain and annoying. I'm running Firefox now , but I want my Safari back . Please help.
Jonasfromdc

Thanks. b noir. For the quick reply post.
b noir wrote:
Fingers crossed, your Windows 7 will have been recording some additional information about those.
First, open your Action Center and expand "Maintenance". Click "View reliability history":
Once the reliability report has been generated, look for Critical events for Safari generated at the time of the "Safari has stopped working" messages. Doubleclick the name Safari in the critical events. (Don't click View solution.) Here's a screenshot showing what to doubleclick:
You should see something that looks like the following screenshot:
Copy and paste the contents of the problem report into a reply here. For example:
Description
Faulting Application Path:          C:\Program Files (x86)\Safari\Safari.exe
Problem signature
Problem Event Name:          BEX
Application Name:          Safari.exe
Application Version:          5.34.55.3
Application Timestamp:          4f6ba239
Fault Module Name:          StackHash_7100
Fault Module Version:          0.0.0.0
Fault Module Timestamp:          00000000
Exception Offset:          7d3a1240
Exception Code:          c0000005
Exception Data:          00000008
OS Version:          6.1.7601.2.1.0.256.1
Locale ID:          2057
Additional Information 1:          7100
Additional Information 2:          710027e7a8d30022e5e0ee529f40121f
Additional Information 3:          5158
Additional Information 4:          5158ee4164428f7b514a5e7ee9654f7c
Extra information about the problem
Bucket ID:          2871481836
I generated the problem report similar to the above screen shot " by way of IE 9 " but will not let me copy and paste the contents as a screen shot in reply to your post here . Copy to clipboard did not work either. I might be doing something wrong. Oh well.
By the way , the only difference is- The Problem Event Name of mine is not BEX. but rather : APPCRASH. Fault Module Name : JavaScriptCore.dll. Fault Module Version: 7534.55.2.1. The rest are very similar to the above screenshot. If you need more information then I guess I have to do it all manually. Please let me know. Thanks again.
Jonasfromdc.

Since updating my iPad 2 to ios8, it safari has been slow and crashing and some of the apps acting wierd. The password app doesn't work at all so had to find another way of retrieving all my passwords. Very very dissapointing

Since updating my iPad 2 to ios8, it safari has been slow and crashing and some of the apps acting wierd. The password app doesn't work at all so had to find another way of retrieving all my passwords. Very very dissapointing. It appears from these forums that a lot of people are having the same problems wit this latest update.

Hi erastyle,
Actually the Licensing information for the package is missing hence it is not launching any applications. You need to Reserialize the products using APTEE which you can find it on the Machine where you have created the package. If you dont have the access to that Machine then please download and install Creative Cloud Packager and it will download APTEE in the below mentioned location.
Windows:
C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\CCP\utilities
Once downloaded please follow this KB article to use the Tool.
http://helpx.adobe.com/creative-cloud/packager/provisioning-toolkit-enterprise.html
Please let us know if it helps.
Regards,
Abhijit

Safari has a virus???

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