Sales Document Creation in CRM System
Dear all,
We are implementing CRM 5.0 and ECC 6.0 (IS-Retail) for our client. As per the Business Process Customer creation take's place in CRM, which uploads Customer Records into ECC system.
Material Master (Article), Pricing Procedure and Condition Types are being maintained in ECC system only.
Now the new requirement is to create Quotations in CRM system, in turn it has to upload into ECC system. We have to enable or maintain all article data, Pricing Data and Discounts in CRM system also.
I don't know how could we exchange the Article Master Records (Material), Pricing Procedures and condition types between ECC system.
I have expertise in CRM Marketing. by getting basic understanding of CRM and ECC data flow landscape, Middleware Settings and Object downloads, I have confidence to map the requirement into SAP successfully.
I request you to educate me on this scenario, your help and suggestions will be highly appreciated.
Thank you
Raghu ram.
Hi,
i'm not quite sure about ECC retail, but for sure, as per CRM 5.0 and ECC 6, depending on your scenario, you may not need whole complete set of pricing, nor the condition tables to be maintained in CRM.
you can use minimum pricing which is basic condition type PR00. once the quotation is saved in CRM, during the replication process, the pricing will be determined in the ERP and passed back to CRM. so when you look into CRM quotation document, you will be able to find all the condition types maintained in CRM.
however, this scenario is not suitable if you require customer to review the pricing before saving the quotation, let say internet sales / e-commerce. then in that case you'll probably need to have complete set of pricing in CRM.
hope this helps.
Similar Messages
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Sales document created from CRM 4.0 needs to be updated from ECC 6.0
Hello experts,
When I create one sales document from CRM 4.0 this document is moved to ECC 6.0. But updating sales document from ECC 6.0 I receive message
"Process the original document in the CRM system"
and updates are not moved to CRM.
How could I avoid this ?
Usually I need update some fields from ECC 6.0 and move the information to CRM.
Regards
JuanHi Juan,
Please check the Note 541113 - Data exchange scenarios for orders (CRM-R/3) in which as per your requirement its the scenario Z i.e you want some data to flow from ECC to CRM for which below are the settings that needs to be done to make it effective.
Activation of the scenario in table CRMPAROLTP of the R/3 plug-in:
PARNAME: CRM_SCENARIO
PARNAME2: UPLOAD_ORDER
PARVAL1: Z
Go to SM30 and give the table name and put in the above values.
And if you want to make amutual change situation then proceed as follows:
Settings in the CRM Server: Table SMOFPARSFA
Key: R3A_SALES
Parameter Name 1: INT_CHANGE_ORDER
Parameter Name 2: <sales document type> , for example TA
Parameter Value 1: Z
Settings in the R/3 system: table CRMPAROLTP
Parameter Name: CRM_SCENARIO
Parameter Name 2: INT_CHANGE_ORDER
Parameter Name 3: <sales document type> , for example TA
Parameter Value: Z
Hope it helps.
Regards
Sidd -
Hi All, We are in to Release 11.5.10.2.There is a specific requirement to Prevent users from creating Manual Sales Orders in Oracle and yet users should be able to book the Sales Orders Imported from CRM system into Orcale.Please advise.
Thanks for your advise.
However, I missed to mention that we have two set of users One is for Finished Goods and another for Spares.
Only Spares users need to be prevented from creating Direct/Manual Sales Orders in Oracle.
As you suggested, if this will be done at Form level, that may Disallow FG users also to create Manula Sales Orders which should not be the case.
Further, I tried to test one scenario through Processing Constraints but it did not work.
Application
OM
Validation Type
Entity
Temp
Short Name
TBL
Validation Semantics
Created By
Equal To
User(Myself)
Processing Cosntraint
Application
OM
Entity
Order Header
Constraint
Operation
User Action
Create
Not Allowed
Conditions
Group
Scope
Validation Entity
Record Set
Validation Template
101
Any
Order Header
Order
Above Created
Please advise. -
Documents download from CRM systems
Hello friends,
In our prj requirement, we have to download data from CRM systems.
where even we have to download documents for each item level.
we identified some tables which stores those attachments.
but my doubt is how to put these attachments in BW system at item level.
i am lost here kindly give me some inputs.
Rgds,
Ala.HI Nishadam ,
I too have a similar requirement now ,
did u get any solution for this document download from CRM system , please help me in this regards and its really urgent for me .
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Anil -
EDI Sales order creation in CRM through inbound IDocs from non SAP system
Hi Friends,
We are having a scenario where we need to create a Sales Order in CRM for a B2B EDI transmission through IDoc. Customer is sending the EDI Transmission of his Sales order , which is passing through PI and then reaching to CRM to create a Sales order.This is the design we need to follow to make it happen,we are initially trying to create an order using WE19 for testing and the details are:
Basic Type - CRMXIF_ORDER_SAVE_M01
Message Type - CRMXIF_ORDER_SAVE_M
Functional Module - APPL_IDOC_INPUTI which is automatically giving a status text as " Function module CRMXIF_ORDER_SAVE has been called successfully", but no sales order is saved in CRM.
We are getting idocs posted successfully with status 53 with the statuses sequence 74, 50 ,64, 62 and 53.Our issue is inspire of the Idoc having status 53 and the FM called successfully we are not seeing the sales order created in CRM.
We are stuck here no sales order is created in CRM.
Are we missing any config. - set up - Prerequisit - Any OSS note need to be applied -- ANy middle ware setting ?
Any help will be greatly appreciated.
Thanks
VijayHi Christophe,
Awesome!!!!!! it worked, You are the best.
I could able to create a sales order in CRM,but below are the valid data I passed in the respective segment fields.Except for first 3 values rest all did not get reflected in teh Sales order.I feel i am missing some qualifiers.
Can you kindly share the IDoc data to be passed in...along with respective segments and fields:
Segment Field
E101CRMXIF_BUSTRANS OBJECT_TASK
E101CRMXIF_BUSTRANS PROCESS_TYPE
E101CRMXIF_BUSTRANS POSTING_DATE
E101CRMXIF_PARTNER PARTNER_NO
E101CRMXIF_PARTNER RELATION_PARTNER_NO
E101CRMXIF_ORGMAN SALES_ORG
E101CRMXIF_ORGMAN DIS_CHANNEL
E101CRMXIF_ORGMAN DIVISION
E101CRMXIF_SALES PO_NUMBER_SOLD
E101CRMXIF_SALES YOUR_REF_SOLD
E101CRMXIF_SALES PO_NUMBER_SHIP
E101CRMXIF_BUSTRANS_ITEM ITEM_NUMBER
E101CRMXIF_BUSTRANS_ITEM ITEM_TYPE
E101CRMXIF_BUSTRANS_ITEM ORDERED_PRODUCT
E101CRMXIF_PRODUCT_I PROCESS_QTY_UNIT
E101CRMXIF_PRODUCT_I PROCESS_QTY_UNIT_ISO
E101CRMXIF_PRODUCT_I BASE_QTY_UNIT
E101CRMXIF_PRODUCT_I BASE_QTY_UNIT_ISO
E101CRMXIF_SCHEDLIN_I ORDER_QTY
Thanks a ton in advance .
Vijay -
Sales order Creation in CRM using Interface
Hi Experts,
I am developing Interface to create Sales order/s in CRM.
As per my requirement I need to create with below mentioned parameters.
Process type
Sold to party
Organization data
Parties involved
Transaction History
Item Data
However, I got CRM_SALESORDER_MASS_UPDATE & BAPI_SLSTRANSACT_CREATEMULTI.
As per my requirement these FMs are not usefull.
Please suggest me right function module.
Thanks in advance.
SaiHi Sai,
you will need to use the FMs CRM_ORDER_MAINTAIN and CRM_ORDER_SAVE to create the orders.
Put a break point in CRM_ORDER_MAINTAIN and try creating an Order in the transaction CRMD_ORDER in GUI. This FM will be called a couple of times. Note the inputs being passed to this FM.
You need to pass all those inputs at one go to the FM 'CRM_ORDER_MAINTAIN' and after that call the FM 'CRM_ORDER_SAVE'.
Note that you need to call the FM 'GUID_CREATE' to create the header and line item GUIDs.
This is for one order. If you need to create multiple orders at one go, loop at this code. If you are calling this code from another system, make this a remote enabled function module.
Regards,
Kris.
Edited by: Kris on Aug 2, 2011 9:25 PM -
Sales Order creation in R3 system using APO TLB functionality
Dear All,
Is there a way to create / trigger sales order creation in the R3 system using TLB shipments or using TLB functionality ?
Kindly describe the steps
Thanks
Sridhar RHi,
During the AC for the sales Order, the delivery date for the sales orders depends upon whether you are checking with Replinishment lead time or not.( Defined for the combination of checking group and Checking rule in Checking Scope)
The RLT is the time necessary to provide a material either by in-house production or by external procurement.
For external procurement, the replenishment lead time consists of the purchasing department processing time, planned delivery time, and goods receipt processing time and the ATP check only includes the planned delivery time.
1.If the replenishment lead time is taken into consideration,the availability is checked only for requirements within the replenishment lead time. Requirements outside the replenishment lead time are considered to be available as the system assumes that these materials can be provided by planning within the replenishment lead time.
2. If a requirement cannot be covered by receipts, the end of the replenishment lead time is the earliest date that the material can be confirmed.
3.If the replenishment lead time is not taken into consideration, the availability is checked for each requirement time without taking the replenishment lead time into consideration.
Thanks,
nandha -
Reg: Sales document creation
Hi Abapers,
As i am new to SD Module, would like to get some ideas from your end. My requirement is to create a sales order using Programming. After creation of sales order it should post to finance. Could anyone help me how this can be done.REPORT ZSALESORDER.
* Parameters
* Sales document type
SELECTION-SCREEN BEGIN OF LINE.
SELECTION-SCREEN COMMENT 2(20) v_text FOR FIELD p_auart.
PARAMETERS: p_auart TYPE auart OBLIGATORY.
SELECTION-SCREEN END OF LINE.
* Sales organization
SELECTION-SCREEN BEGIN OF LINE.
SELECTION-SCREEN COMMENT 2(20) v_text1 FOR FIELD p_vkorg.
PARAMETERS: p_vkorg TYPE vkorg OBLIGATORY.
SELECTION-SCREEN END OF LINE.
* Distribution channel
SELECTION-SCREEN BEGIN OF LINE.
SELECTION-SCREEN COMMENT 2(20) v_text2 FOR FIELD p_vtweg.
PARAMETERS: p_vtweg TYPE vtweg OBLIGATORY.
SELECTION-SCREEN END OF LINE.
* Division.
SELECTION-SCREEN BEGIN OF LINE.
SELECTION-SCREEN COMMENT 2(20) v_text3 FOR FIELD p_spart.
PARAMETERS: p_spart TYPE spart OBLIGATORY.
SELECTION-SCREEN END OF LINE.
SKIP 1.
* Sold-to
SELECTION-SCREEN BEGIN OF LINE.
SELECTION-SCREEN COMMENT 2(20) v_text4 FOR FIELD p_sold.
PARAMETERS: p_sold TYPE kunnr OBLIGATORY.
SELECTION-SCREEN END OF LINE.
* Ship-to
SELECTION-SCREEN BEGIN OF LINE.
SELECTION-SCREEN COMMENT 2(20) v_text5 FOR FIELD p_ship.
PARAMETERS: p_ship TYPE kunnr OBLIGATORY.
SELECTION-SCREEN END OF LINE.
SKIP 1.
* Material
SELECTION-SCREEN BEGIN OF LINE.
SELECTION-SCREEN COMMENT 2(20) v_text6 FOR FIELD p_matnr.
PARAMETERS: p_matnr TYPE matnr OBLIGATORY.
SELECTION-SCREEN END OF LINE.
* Quantity.
SELECTION-SCREEN BEGIN OF LINE.
SELECTION-SCREEN COMMENT 2(20) v_text7 FOR FIELD p_menge.
PARAMETERS: p_menge TYPE kwmeng OBLIGATORY.
SELECTION-SCREEN END OF LINE.
* Plant
SELECTION-SCREEN BEGIN OF LINE.
SELECTION-SCREEN COMMENT 2(20) v_text9 FOR FIELD p_plant.
PARAMETERS: p_plant TYPE werks_d .
SELECTION-SCREEN END OF LINE.
* Complete Deliver
SELECTION-SCREEN BEGIN OF LINE.
SELECTION-SCREEN COMMENT 2(20) v_text10 FOR FIELD p_autlf.
PARAMETERS: p_autlf TYPE autlf DEFAULT 'X'.
SELECTION-SCREEN END OF LINE.
* Data declarations.
DATA: v_vbeln LIKE vbak-vbeln.
DATA: header LIKE bapisdhead1.
DATA: headerx LIKE bapisdhead1x.
DATA: item LIKE bapisditem OCCURS 0 WITH HEADER LINE.
DATA: itemx LIKE bapisditemx OCCURS 0 WITH HEADER LINE.
DATA: partner LIKE bapipartnr OCCURS 0 WITH HEADER LINE.
DATA: return LIKE bapiret2 OCCURS 0 WITH HEADER LINE.
DATA: lt_schedules_inx TYPE STANDARD TABLE OF bapischdlx
WITH HEADER LINE.
DATA: lt_schedules_in TYPE STANDARD TABLE OF bapischdl
WITH HEADER LINE.
DATA: lt_schedules_ink TYPE STANDARD TABLE OF bapisdhead1
WITH HEADER LINE.
* Initialization.
INITIALIZATION.
v_text = 'Order type'.
v_text1 = 'Sales Org'.
v_text2 = 'Distribution channel'.
v_text3 = 'Division'.
v_text4 = 'Sold-to'.
v_text5 = 'Ship-to'.
v_text6 = 'Material'.
v_text7 = 'Quantity'.
v_text9 = 'Plant'.
v_text10 = 'Complete delivery'.
* Start-of-selection.
START-OF-SELECTION.
* Header data
* Sales document type
header-doc_type = p_auart.
headerx-doc_type = 'X'.
* Sales organization
header-sales_org = p_vkorg.
headerx-sales_org = 'X'.
* Distribution channel
header-distr_chan = p_vtweg.
headerx-distr_chan = 'X'.
* Division
header-division = p_spart.
headerx-division = 'X'.
headerx-updateflag = 'I'.
*Complete delivery
header-COMPL_DLV = p_autlf.
header-COMPL_DLV = 'X'.
* Partner data
* Sold to
partner-partn_role = 'AG'.
partner-partn_numb = p_sold.
APPEND partner.
* Ship to
partner-partn_role = 'WE'.
partner-partn_numb = p_ship.
APPEND partner.
* ITEM DATA
itemx-updateflag = 'I'.
* Line item number.
item-itm_number = '000010'.
itemx-itm_number = 'X'.
* Material
item-material = p_matnr.
itemx-material = 'X'.
* Plant
item-plant = p_plant.
itemx-plant = 'X'.
* Quantity
item-target_qty = p_menge.
itemx-target_qty = 'X'.
* item category
itemx-ITEM_CATEG = 'X'.
APPEND item.
APPEND itemx.
* ITEM DATA
itemx-updateflag = 'I'.
* Line item number.
item-itm_number = '000020'.
itemx-itm_number = 'X'.
* Material
item-material = p_matnr.
itemx-material = 'X'.
* Plant
item-plant = p_plant.
itemx-plant = 'X'.
* Quantity
item-target_qty = p_menge.
itemx-target_qty = 'X'.
APPEND item.
APPEND itemx.
* Fill schedule lines
lt_schedules_in-itm_number = '000010'.
lt_schedules_in-sched_line = '0001'.
lt_schedules_in-req_qty = p_menge.
APPEND lt_schedules_in.
* Fill schedule line flags
lt_schedules_inx-itm_number = '000010'.
lt_schedules_inx-sched_line = '0001'.
lt_schedules_inx-updateflag = 'X'.
lt_schedules_inx-req_qty = 'X'.
APPEND lt_schedules_inx.
* Fill schedule lines
lt_schedules_in-itm_number = '000020'.
lt_schedules_in-sched_line = '0001'.
lt_schedules_in-req_qty = p_menge.
APPEND lt_schedules_in.
* Fill schedule line flags
lt_schedules_inx-itm_number = '000020'.
lt_schedules_inx-sched_line = '0001'.
lt_schedules_inx-updateflag = 'X'.
lt_schedules_inx-req_qty = 'X'.
APPEND lt_schedules_inx.
* Call the BAPI to create the sales order.
CALL FUNCTION 'BAPI_SALESDOCU_CREATEFROMDATA1'
EXPORTING
sales_header_in = header
sales_header_inx = headerx
IMPORTING
salesdocument_ex = v_vbeln
TABLES
return = return
sales_items_in = item
sales_items_inx = itemx
sales_schedules_in = lt_schedules_in
sales_schedules_inx = lt_schedules_inx
sales_partners = partner.
* Check the return table.
LOOP AT return WHERE type = 'E' OR type = 'A'.
EXIT.
ENDLOOP.
IF sy-subrc = 0.
WRITE: / 'Error in creating document'.
ELSE.
* Commit the work.
COMMIT WORK AND WAIT.
WRITE: / 'Document ', v_vbeln, ' created'.
ENDIF.
Code Formatted by: Alvaro Tejada Galindo on Dec 26, 2008 10:58 AM -
Material Creation in CRM system
Hi everyone,
Iam working on an inbound interface between XI and CRM. I need to write a proxy for product creation or updation in the CRM system. My question here is:
Is there any standard proxy already available in the CRM system to cater to the above functionality. If so please let me know.
Thanks and Regards,
Bhargava.Hi,
You can check availiability of this functionality in the SAP delivered CRM content
Go to https://websmp102.sap-ag.de/instguides->mySAP Business Suite Solutions->mySAP CRM
If not, then you can search for any available RFC/Idocs etc.
Hope this helps,
Regards,
Moorthy -
I am creating the sales document using the FM SD_SALESDOCUMENT_CREATE But if we pass net value 120 it creates as 1200. it is same for tax values also if tax is 10 it takes as 100. How can we solve this problem?
I am creating the sales document using the FM SD_SALESDOCUMENT_CREATE But if we pass net value 120 it creates as 1200. it is same for tax values also if tax is 10 it takes as 100. How can we solve this problem?
Hi,
The condition values ( kbetr - % ) are stored in the database tables in a different format ( Multiplied by 10 ).
So, before sending the value to bapi divide it by 10.
wa_condition-cond_value = wa_condition-cond_value / 10.
The same issue happens when reading the details from KONV.
Regards,
Satish. -
Problems in Sales Document Exchange between CRM 7.0 and ECC 6.0
Hello,
we updated our CRM system to CRM 7.0 and the ERP to ECC 6.0 .
Now I am trying to fix the dataexchange again. However salesdocuments from the ERP are stopped in the inbound queue of the CRM system.
The error from the SMW01 is :
At least one entry could not be found in object buffer
Message no. CRM_ORDER_MISC106
I think that there is some configuration missing in the CRM or the ERP system. However I did not know where.
Does someone knows the error or is able to give me a hint?
I maintained the table CRMPAROLTP in ERP:
CRM_MAX_QUEUE_NUMBER_INITIAL MATERIAL CRM 5
CRM_MAX_QUEUE_NUMBER_INITIAL SALESDOCUMENT CRM 2
CRM_NO_BEFORE_IMAGES SALESDOCUMENT CRM
CRM_RELEASE 701
CRM_SCENARIO INT_CHANGE_ORDER YJB4 A
CRM_SCENARIO INT_CHANGE_ORDER YJC4 A
CRM_SCENARIO INT_CHANGE_ORDER YXIA A
CRM_SCENARIO INT_CHANGE_ORDER YXIG A
and the table SMOFPARSFA in CRM:
R3A_COMMON CRM_AUTO_DELTA_EVENT_ACTIVATION X
R3A_COMMON CRM_DEFAULT_DESTINATION CRM_R3MATERIAL_AVAIL K90CLNT001
R3A_COMMON CRM_R3OLTP_ACTIVE X
R3A_COMMON MAX_PARALLEL_PROCESSES 5
R3A_COMMON WAIT FOR UPDATE RESPONSE_DLV X
R3A_COMMON WAIT FOR UPDATE SALESCONTRACT X
R3A_COMMON WAIT_FOR_UPDATE SALESDOCUMENT X
R3A_SALES BEHAVE_WHEN_ERROR R
R3A_SALES INT_CHANGE_ORDER YJB4 A
R3A_SALES INT_CHANGE_ORDER YJC4 A
R3A_SALES INT_CHANGE_ORDER YXIA A
R3A_SALES INT_CHANGE_ORDER YXIG A
R3A_SALES INT_NUMBER_ASSIGNMENT
R3A_SALES PRICINGTYPE G
Best regards,
Nils KlothCan you bump up the trace level (to detailed) via SMWT transaction and then re-submit this bdoc ? check if you get additional details about the error.
-
Sales document creation using bapi
Hi Experts ,
When i try create sales order using bapi " BAPI_SALESDOCU_CREATEFROMDATA'" , it says error like this , Please enter sold to party and ship to party, even though we are sending partner number it shows same error , if we pass values directly in se37 we get the correct result , but when we are calling it in program it says error.
Error on this field : partner Number
Thanks & Regards
Siva KrishnaHi shiva,
Please go through the documentation,
Sales document type is checked with sales and distribtion document type.
You must at least enter order header data (using the structure ORDER_HEADER_IN) and partner data (using the table ORDER_PARTNERS).
Furthermore, you must enter the business object for which the sales document is to be created:
- BUS2030 for inquiries
- BUS2031 for quotations
- BUS2032 for sales orders
I think ur program,
does not pass business object , kindly check -
How can I get the sales document number in CRM??
Hello,everybody
I want to create a document flow report in CRM.
But I donnot know how to get the documen id which is in ERP (for example: Sales, Billing)
Is there anyone who can give me some advice?
Thanks.Do you have ERP documents in CRM ? I mean does ERP documents are getting replicated in CRM? or you want transaction no from ERP only ? Which version are you working on?
Thanks,
Nitin -
Hello All ,
We have one way replication ERP => CRM.
Now I am trying to upload quotation from CRM to ERP.
We defined same document types in ERP and CRM.
We defined subscription "All business transaction" in Smoec,
and take care of number ranges.
I am creating quotation in CRM and getting green" B-doc" ,but the document still do not exists in ERP.
How can I monitor the problem?
Thank you,
RikaHi Rika,
This message means that the recieving system is not sending you back any acknoledgement (message).
Check if your Bdoc state is O01. If yes, follow my response to the following thread.
Re: How to reprocess BDOCs state O01 Sent to receivers not all have confirmed,
But, this is the general steps. Not all Transaction Types can be send from CRM to R3. Which version of CRM are you using?
Regards,
Alin -
Output determination does not happen during Sales Document creation
Hello All,
I am facing an issue where the automatic output determination does not happen when the Sales Order is created. Let me explain a bit on the background.
Output type ZDL2 has been defined as a special function (TNAPR-NACHA = 8) attached to a custom program and Form routine to create Outbound delivery after successful posting of the sales order.
Condition records are maintained to trigger this output for the Key Combination of Sales Org/Distrib Channel/Division/Route. Access sequence has also been correctly maintained for the above fields.
When the Sales order is saved, the output is supposed to be triggered but out of several sales orders created, it triggered for just one document. We have no clues on what could be the issue.
One question here is, can we have the access sequence maintained for the fields from both header and item level (ie KOMKBV1 and KOMPBV1). Please be reminded that, in our case, the field ROUTE comes from the field catalog KOMPBV1.
Another point which we noticed is that, the Function Module COMMUNICATION_AREA_KOMPBV1 which is supposed to fill the Item data Communication structure for output determination was never called.
Has anyone came across such situations. Comments or suggestions are really appreciated.
Kind Regards
Sabu KuriakoseSabu Kuriakose,
Since you are using ROUTE as one parameter for the condition table, and it is at the item level.
the output is triggered at the header level.
So a sales order can contain multiple items with different routes. so at header level how will u identify the route ?
the fields might be available for creatign the condition table but the problem is the fields should get the value during order processing.
in the analsysis screen you will know that the field is getting the value of the ROUTE or not ?
also for creating a delivery you need a shipping point. same as above you can hae multiple items with different shipping points. how will u consider that scenario.
If you can explain that, then that will be helpful to answer your problem.
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