Sales Order Header Conditions greyed out

Hi All,
For two Sales Organisations and for two Order types (QT and Order) few of the condtion types (Header Condtions) are automatically coming as empty values (0.00) and are greyed out while creating a sales order / Quotaion. Now if user wants to change these values, he has to re-enter the conditions again and give some value (Discount/Freight). Therefore, there are two same condtion types in the sales order / Quotation (one greyed out with empty value and other which user manually entered).
Now my question is, why the system is taking the empty values and why the condtion type is getting greyed out? Can I debug it? if yes, where should i keep the break point or which user exit i need to check the logic (am sure it cannot be controlled by configurations).
Awaiting ur replies.
Thanking you in advance.
Cheers,
Anil.

Hi Ram,
Thanks for patiently replying to my questiosns.
As these are Header condtions no access sequence is maintained. More over, when i try to create a condtion record for these condtion type, system throws me the error.
Am sure it has nothing to do with our standard customizing and must have some logic behind it. But how and where to investigate it? at what part of program i need to debug? which user exit should i refer??

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Template Request u2013 Business Requirements
Request Title : Allow fixed amount pricing conditions without regard to ATP results
Functional Area : SCO Pricing
Problem Summary:
The US allows customers to combine multiple orders to be delivered on a single truck to different locations and charges a flat $75 stop-off charge for each stop after the initial stop. The $75 charge is not dependent on the quantity ordered vs. the quantity delivered. This condition is applied below NSV. Below is how the condition as configured currently.
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Access Sequence: manually applied on the order
General Ledger Account: 291015
Account Key: ZDB
Non cumulative
Not Mandatory
Manual Entries only
Positive Adjustment
Non exclusive
No Accruals
Fixed amount
Header
Template functionality prorates the $75 across products, so that if product is cut during ATP check or at the warehouse the charge that will appear on the billing document is less than the required $75.
Scenario 1:   No Cut
Requested Qty - 300
Confirmed Qty - 300
Stop-off Charge Manually Applied in the Order - $75.00
Goods Issue Qty - 300
Billed Qty - 300
Stop-off Charge in the Billing Document - $75.00
Scenario 2: ATP Cut during Order Capture
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Confirmed Qty - 225
Stop-off Charge Manually Applied in the Order - $75.00
Goods Issue Qty - 225
Billed Qty - 225
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Scenario 3: Warehouse cut.
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Confirmed Qty - 300
Stop-off Charge Manually Applied in the Order - $75.00
Good Issue Qty - 225
Billed Qty - 225
Stop-off Charge in the Billing Document - $56.25
Summary: If the order is cut, Stop-off Charge will be prorated in the billing document.
Business Objectives
The objective is to be able to apply the $75 stop-off charge without regard to ATP or warehouse cuts. If the requirement is not delivered, the CSR will have to adjust the stop-off charge to something greater than $75 so that after ATP or warehouse cuts, the end result will be $75.
Business Benefits
The benefit will be invoice accuracy and no additional manual intervention.
Requirement Description:
Allow the stop-off charge to be a fixed amount without being affected by ATP or warehouse cuts.
Potential Solution:
Explore the possibility of capturing additional information in the order (using some exiting or new field (when multiple stops are involved and have stop-off charge applied automatically using that field.
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When i create a sales order and delivery number for my warehouse. the the 'Delivery status' field of Sales tab in the sales order header data is automatically getting updated 'Fully delivered' .If i create a sales order with out saving the entry and if i go to 'Delivery status' field to check for the delivery status it says 'Not delivered'
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Hi,
Once you create a delivery for the respective line item for same qty the delivery status will be change to fully delivered.
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Hi
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Hi All,
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DEV
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Thankyou for your valuable information.
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