Sales Order Line in Back to Back stuck in PO-ReqCreated Status

Hi
I am running a Sales Order Back to Back Cycle. The status of SO Line Remains in PO-ReqCreated inspite of the PO linked to Sales order line is created, approved and receipt is done. Due to this the line is released for shipping ; WF mailer is up and running.
Has anyone experienced this in the project , pl let me know the resolution.
We are on 11.5.10.2.
Thanks

Hello,
Check the similar note in metalink
Cannot Progress Sales Order Since Order Line is Stuck In PO-ReqRequested Status CTOPROCB.pls [ID 411955.1]
I suggest you to followup with Oracle Dev team thru SR.
Thanks
-Arif.

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Sales Order Number on Back to Back PO

We are implementing Back to Back to generate a Purchase Order from a Sales Order.
Everything is working well except I can't find the sales order number on the PO. Is there a place for the SO # on the created PO?
We want the item when received to be marked for the SO it is for? Ideas?
Jean

There is a document in metalink for Back-to-Back Orders in Oracle Order Management Doc ID: 396951.1 ,If you have access to metalink .
Requisition Import must be run to create the purchase requisition tied to the sales order line. This can be done by manually submitting the Requisition Import concurrent program, or you can schedule it to run automatically.
The requisition column ‘Note to Buyer’ is populated by the AutoCreate Requisition process with a message ‘Supply for sales order: <order number>’, so you can see what order number this line is for.
Hope the document helps.
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Ronak

Order Management Module - Sales Order Lines stuck with the Workflow

Dear All,
We are using Orcale E-Business Suite for our organization. Here, We are working Order Management Module. When Sales Executives the creating Sales Order, booked, Released and Shipped. After the Sales Order Line is partially closed,
but is not closed all the lines. We are facing the problem for receivable transaction. We have two types of scenario the following as
Scenario 1
We have Sales Order 4 lines first two lines are closed properly after the third line is AWAITING_FULFILLMENT then the fourth line is Closed. So, the thrid line is not in the RA Interface. Please tell me the solution, how we can closed the sales order third line.
Scenario 2
We have Sales Order 3 lines first two lines are closed properly after the third line is FULLFILLED then the fourth line is Closed. So, the thrid line is not in the RA Interface. Please tell me the solution, how we can closed the sales order third line.
Regards
Abdul

Hi,
Please go through the following documents and see if it helps.
Note: 238480.1 - In Sales Orders Form, Cannot Remove Fulfilment Set From Line in AWAITING_FULFILLMENT Status
https://metalink2.oracle.com/metalink/plsql/ml2_documents.showDocument?p_database_id=NOT&p_id=238480.1
Note: 417292.1 - Sales Order Lines On The ATO Model Are Stuck In Awaiting Fulfillment Status
https://metalink2.oracle.com/metalink/plsql/ml2_documents.showDocument?p_database_id=NOT&p_id=417292.1
Note: 297192.1 - Order Line Workflow Is Not Progressing Beyond Booked Status
https://metalink2.oracle.com/metalink/plsql/ml2_documents.showDocument?p_database_id=NOT&p_id=297192.1
I would also suggest you search Metalink for "AWAITING_FULFILLMENT" and "FULLFILLED", this should return many hits which may be applicable to the issue you have.
Regards,
Hussein

How to enter serial number for sale order line which is in shipped status

Hi All,
We have 2 different items which are defined as Serialized at Sale order issue at item definition.
In one sale order,User has forgot to add serial number to one of the item at Ship confirm stage.
He has entered serial number correctly to other item.
Now the both Sale order lines are in Shipped status if we view them through Shipping>transactions.
I am technical guy and new to OM.Could you please let me know the process to enter the serial number for the item to which user has missed it
Thanks,
Satya

Hi Satya,
Since the item is already shipped, you cannot enter serial number for this line.
you have to enter serial numbers after pick confirm only.
check this note
How to Enter Serial Numbers in the Shipping Transactions Form [ID 1235403.1]
As a workaround for the previous lines do RMA and try to receive the goods back to your subinventory.
For all new transactions follow the above notes.
Thanks
-Arif.

SALES ORDER LINE IS CANCELLED BUT DELIVERY DETAIL IS SHOING AS BACKORDERED

SALES ORDER LINE IS CANCELLED BUT still the DELIVERY DETAIL IS showing as BACKORDERED it should be in cancelled
status.The Sales order (only one ex:3904854) is cancelled , however order in shipping transactions screen indicates order is on backorder.
at that time of order cancellation the line level workflow error out due to the Workflow package is inactive .
I tried to resubmit the error out workflow using retry option from the responsibility “Workflow Administrator” the workflow is completed with forcible option but still the delivery detail is in back order status not changing it to cancel status.
Error Name :-4068 [Error Process Error: WF Error Message: ORA-04068: existing state of packages has been discarded
          ORA-04061: existing state of package body "APPS.XRX_SUPPLIES_NEW_WF_PKG" has been invalidated
          ORA-04065: not executed, altered or dropped package body "APPS.XRX_SUPPLIES_NEW_WF_PKG"
          ORA-06508: PL/SQL: could not find program unit being called: "APPS.XRX_SUPPLIES_NEW_WF_PKG" [Error Process           Error: 3114: Activity 'WFERROR/R_ERROR_RETRY' is not a process.]
Error Stack: Wf_Engine_Util.Function_Call(XRX_SUPPLIES_NEW_WF_PKG.XRX_CLOSE_LINE_DETAILS, OEOL, 55098479, 195982, RUN)
[Error Process Error:   Wf_Engine.CreateProcess(WFERROR, WF5147218, R_ERROR_RETRY) ]

Mohan
You need a simple script to get the status corrected. Log an SR or search metalink for the script. I am sure there is one out there (if you search with the orphan reservations). This script supported, but not exactly targeted at your problem But it will solve it. You can log an SR and confirm.
Thanks
Nagamohan

Link between OrderDetail and SBO Sales Order Lines

Hey All,
can anyone tell me how I can tell which order detail records are linked to which SBO sales order lines? I know I can find the sales order based on the synch id in the ordermaster table. But I don't see a link between the child orderdetail table and RDR1 in B1.
Any ideas?

Hi Curtis,
This is actually a bug.
(Fixed in sp1--release date who knows when)
Way back in the olden days, Webtools (NetPoint) did not allow the same item on multiple lines, so synchid, partno was a unique key.
When this changed in 5.96, no synchid was added to the orderdetail, resulting in a bug if the following happens:
1. order is created in Webtools with the same item on multiple lines
2. order is synchronized to B1
3. order detail data is editted on the duplicate items
4. synch back to Webtools
The line item data may be incorrect on the duplicate items
So, the moral of the story is, your best bet is a compound key of ordermaster.synchid/orderdetail.partno-->rdr1.docentry/rdr1.itemcode. But be warned that there could be synch issues if you end up in the above scenario.

Cancel Sales Order lines that are picked

Hi
1. I'm trying to cancel sales order lines through process order api that are picked and delivery status is Staged/Pick Confirmed. The error is
You are not allowed to cancel Order Line because:
Line has been pick confirmed/staged.
I'm unable to perform by below means
1.There is a processing constraint on the field SCHEDULE_ARRIVAL_DATE.
Delete the processing constraint and retry the cancel line process - Processing constraint form the fields are protected against update
2.Navigate to the shipping transaction form and query the order. Select the line and enter 0 at shipped quantity.Save the record.Ship confirm the line, this will cause the line to be backordered.Query the order line in the order entry form and cancel this. - Shipping transactions form the fields are protected against update
2. Is there a way to cancel Internal Sales Order(ISO) lines of one OU and the corresponding internal requisition is another OU
Thanks
kumar

If you are in R12, there are some enhancements from Oracle that allows updating/cancelling certain Internal requistion fields and Internal orders automatically. You may need to disable few processing constraints too.
As of Now Oracle support change to following attribute at OM side
1 Order Quantity
2 Request Date
3 Schedule date
4 Arrival date
Similarly if we make changes in following fields in Approved IR
1 Quantity
2 Need by Date
These changes will got reflected in ISO
Plus cancel the IR line or ISO line, the other one gets cancelled automaically.
To cancel the picked line, first undo the pick confirmation process by back ordering. or unassign the delivery details from the delivery (if created already) and cancel the delivery.In either case, you need to manually trasnfer the qty from staging area to original locations. Oracle doesn't automatically move the qty back, (undo move order transaction).
Ganesan.

Create multiple single unit wip jobs for total sales order line qty

Hi all,
I want to know if there's a standard way to create multiple single unit wip jobs from a sales order line which has 2 or more units, i mean...
I have a sales order line with item A with 3 units. If I progress the sales order, a single job is automatically created in WIP with 3 units to be created. What i want is to create 3 jobs with one unit each, all of them linked to the sales line order...
Thanks in advance!
Regards!
Answered.........
Edited by: user604737 on Nov 10, 2010 3:51 PM

Hi Sandeep
We have similar requirement (SO qty = 3 then 3 WIP jobs should be created). However when planning releases WIP jobs it does not tie back(reserve) the jobs to sales order.
Are you aware of any standard way to do the same??
Regards
Mudit Gupta

Mass Progression of Sales Order Lines

Hi
We are on 11.5.10.2.
we are entering multiple model lines on Sales Order.
To create * Item, we have to manually progress each line.
Also, for Back 2 Back orders, users are entering around 50 -100 lines, selecting and progressing each line individually to next stage is not feasible.
Is there any feature in Oracle which can do the mass progression of sales order lines i.e. model lines to create * Item and progressing the status of B2B cycles to next stage
Thanks in Advance!
Regards

You can use Autocreate Configuration Items to batch-create the star items without having to manually progress.
For back-to-back lines you can use Autocreate Purchase Requisitions.
Both of these requests are 'owned' by Bills of Material. Just add them into your request group.
Regards,
Jon

Formatted Search query on Sales Order Lines

Hi Experts,
I have a client that needs a Formatted Search that will bring back values according to the following Scenario:
The Formatted search will be placed on the Sales Order Lines RDR1.U_UPC field.
On a Sales Order I have created UDFs: RDR1.U_Label and RDR1.U_UPC
On the BP Master Data I have created the UDFs: OCRD.U_UPCChoice
On the Item Master Data I have created the UDFs: OITM.UPCRetail and OITM.UPCLoc and OITM.UPCItem and
OITM,UPCOther
When the RDR1.U_Label field is '1', I need the RDR1.U_UPC to be the text 'not Applicable'
When the RDR1.U_Label field is '2', I need it to look at the OCRD.U_UPCChoice.
     If that value is '1' then it must bring back the OITM.UPCRetail Value back in the RDR1_UPC field,
     If that value is '2' then it must bring back the OITM.UPCLoc Value back in the RDR1_UPC field,
     If that value is '3' then it must bring back the OITM.UPCItem Value back in the RDR1_UPC field,
     If that value is '4' then it must bring back the text 'Look at Attachment'
Any help would be greatly appreciated.
Thanks,
Marli
Edited by: Marli Schutte on Aug 31, 2009 6:29 PM

Hi Marli,
Try this:
IF $[RDR1.U_Label] = '2'
SELECT Case T0.U_UPCChoice
When 1 THEN T1.U_UPCRetail
WHEN 2 THEN T1.U_UPCLoc
WHEN 3 THEN T1.U_UPCItem
WHEN 4 THEN 'Look at Attachment'
END
FROM dbo.OCRD T0, dbo.OITM T1
WHERE T0.CardCode = $[$4.0.0] AND T1.ItemCode = $[$38.1.0]
Thanks,
Gordon

How to sets the Reason for Rejection of the Open Sales Order Lines

Hello gurus,
          I want to set the Reason for Rejection of the Open Sales Order Lines, Case is like :
If current date is exeed the Auto Void Confirmed Back Order Days(for item level) + date (last responding from customer), then reason for rejection should be set, So i want the logic to find out the date is exceed or not.
Thanks
Anjana

Hello anjana,
   Actually your question is some confusing, but if u want to get eldest change as active sales order then logic is as follows:
1. On base of OBJNR u have to get UDATE from JCDS table
2. then write logic as:
SORT i_jcds BY objnr stat chgnr DESCENDING.
      LOOP AT i_jcds INTO wa_jcds1.
        CLEAR lv_stat.
        lv_stat = wa_jcds1-stat.
        AT NEW objnr.
          AT NEW stat.
            CLEAR: wa_tab.
            wa_tab-objnr = wa_jcds1-objnr.
            wa_tab-stat = lv_stat.
          ENDAT.
        ENDAT.
        IF wa_jcds1-inact = 'X'.
          CLEAR lv_tabix.
          IF sy-tabix > 1.
            lv_tabix = sy-tabix - 1.
          ELSE.
            lv_tabix = 1.
          ENDIF.
          READ TABLE i_jcds INTO wa_jcds2 INDEX lv_tabix.
          IF sy-subrc = 0.
            wa_tab-chgnr = wa_jcds2-chgnr.
            wa_tab-udate = wa_jcds2-udate.
            wa_tab-utime = wa_jcds2-utime.
            APPEND wa_tab TO i_tab.
          ENDIF.
          CONTINUE.
        ELSE.
          wa_tab-chgnr = wa_jcds1-chgnr.
          wa_tab-udate = wa_jcds1-udate.
          wa_tab-utime = wa_jcds1-utime.
        ENDIF.
        AT END OF objnr .
          AT END OF stat.
            APPEND wa_tab TO i_tab.
          ENDAT.
        ENDAT.
      ENDLOOP.
      DELETE ADJACENT DUPLICATES FROM i_tab COMPARING objnr stat.
      SORT i_tab BY objnr stat udate utime.
      DELETE ADJACENT DUPLICATES FROM i_tab COMPARING objnr.
3. now in i_tab table u'll get eldest UDATE
Hope its work for u.
Thanks & Regards,
Sumit Joshi

Sales order line with status calcelled picked by auto invoice program

I cancelled one line in Sales Order and Shipped remaining lines
after Ship Confirm process ,I ran workflow background process.
I am getting cancelled line information to AR interface tables
when I run Auto invoice amount is sitting in Unearned account
The status of cancelled line - Cancelled
Flow status code is cancelled
INVOICE_INTERFACE_STATUS_CODE I AM SEEING is YES for that line.
Why the cancelled Sales order line is picked by auto invoice program?
Thanks,
John

Hi Ivruksh,
Thanks for the reply, the reference you gave was not actually related to the issue I had, let me put it this way,
Our Auto Invoice Job is scheduled at midnight, it runs and process only few CM's, rest of them are left behind with out any error message in error tables. Al I can see in the ra_interface_lines_all table is interface_line_id is populated, which shows that the Auto Invoice program has picked all the records but it is processing only few, the rest are left out with out any error message.
Interestingly, when I tried to run those stuck CM's Individual one by one its gets successfully processed.
Is anyone faced with similar kind of issue, kindly let me know of any solutions you guys had.
Thanks in advance.
Regards
Srinivas

Sales Order Line in (Fulfilment) Status

Hi,
OM Sales Order Line is showing (Fulfillment) status, when I checked the WF.
WF Line Level => Header Level Invoice interface- Line Defered => inside this function => ( Wait for invoice interface )
It got stuck at ( Wait for invoice interface ).
Some issue with Invoice Interface, it is waiting for Invoice Interface to be completed, not sure exactly what the issue is.
Could you let me know how I can troubleshoot.
Thanks

Hello,
Check the similar note in metalink
Cannot Progress Sales Order Since Order Line is Stuck In PO-ReqRequested Status CTOPROCB.pls [ID 411955.1]
I suggest you to followup with Oracle Dev team thru SR.
Thanks
-Arif.

Items are not getting displayed in Sales Order Lines 'Ordered Item' field

Hi All,
Ordered Item field in Sales Order lines is not getting values When trying to create a Manual Sales Order.
When clicked on Ordered Item LOV, no values are getting displayed.
Thanks,
Chandra.

879035 wrote:
Hi,
I was unable to select any item (nothing is getting displayed in Ordered Item field when the LOV is clicked) in Sales Order Lines.
The Sales Order header information i was able to enter & generate the Order Number.
R12.1.3 is the version i am using.
Thanks,
Chandra.Have you done all the required setup in OM??
Like system parameters...Imp one would be Item Validation Organization
Make sure item is also available in the price list which you are using in order
Mahendra

My customer is looking for a comp. open (unbilled) sales order line report

Hello:
My customer wants a listing of open (unbilled) sales order lines. List of everything they have ordered and do not have a bill for yet. That seems to be spread between 'Open' Sales Orders - see VA05 (no outbound delivery created yet) AND outbound deliveries that have not yet been billed - see VL06O with Billing Status not completely processed.
How can both of these be merged into one?
Is there something else that can show this TOTAL picture?
Thanks.

Hi,
To show all picture you can go for z report
Take data from table VBAK,VBAP,LIKP,LIPS,VBRK,VBRP,VBFA
Kapil

Sales Order Line in Back to Back stuck in PO-ReqCreated Status

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