Order Management Module - Sales Order Lines stuck with the Workflow

Dear All,
We are using Orcale E-Business Suite for our organization. Here, We are working Order Management Module. When Sales Executives the creating Sales Order, booked, Released and Shipped. After the Sales Order Line is partially closed,
but is not closed all the lines. We are facing the problem for receivable transaction. We have two types of scenario the following as
Scenario 1
We have Sales Order 4 lines first two lines are closed properly after the third line is AWAITING_FULFILLMENT then the fourth line is Closed. So, the thrid line is not in the RA Interface. Please tell me the solution, how we can closed the sales order third line.
Scenario 2
We have Sales Order 3 lines first two lines are closed properly after the third line is FULLFILLED then the fourth line is Closed. So, the thrid line is not in the RA Interface. Please tell me the solution, how we can closed the sales order third line.
Regards
Abdul

Hi,
Please go through the following documents and see if it helps.
Note: 238480.1 - In Sales Orders Form, Cannot Remove Fulfilment Set From Line in AWAITING_FULFILLMENT Status
https://metalink2.oracle.com/metalink/plsql/ml2_documents.showDocument?p_database_id=NOT&p_id=238480.1
Note: 417292.1 - Sales Order Lines On The ATO Model Are Stuck In Awaiting Fulfillment Status
https://metalink2.oracle.com/metalink/plsql/ml2_documents.showDocument?p_database_id=NOT&p_id=417292.1
Note: 297192.1 - Order Line Workflow Is Not Progressing Beyond Booked Status
https://metalink2.oracle.com/metalink/plsql/ml2_documents.showDocument?p_database_id=NOT&p_id=297192.1
I would also suggest you search Metalink for "AWAITING_FULFILLMENT" and "FULLFILLED", this should return many hits which may be applicable to the issue you have.
Regards,
Hussein

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I am facing problem when we are tracking delivary quantity against sales order and quotation. then our delivary quantity not matching with invoiced quantity.
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[Sale Order & Production Order|Sale Order & Production Order;
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Dear Sai,
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>
VIdya Sagar wrote:
> Hi,
>
> Isn't there any difference b/n Open Sales Order and Back order??
Yes Quite Difference.
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http://www.sap-img.com/sap-sd/explain-the-meaning-of-an-open-sales-order.htm
http://help.sap.com/saphelp_sbo2005asp1/helpdata/en/b6/bdb9b2f02842348c9edbe78af863c4/content.htm

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I try to create Purchase order based on Sales order.
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oPurOrder.Lines.BaseEntry=oSalesOrder.DocEntry
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Tks.
Laetitia

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-M

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Any failures can be processed via COGI rather than a database.
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Order Management Module - Sales Order Lines stuck with the Workflow

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