Sales Quote and Sales Order for Service Module.

Hi All,
I have a scenario with one of the customer where they have a Service Department. The customer is into installation and servicing of Air conditioning systems.
The scenario is as mentioned below:
Customer does the installation of Air Conditioning work and then provides service to the same, if contract mentioned that service is also to be provided by same team. There are also times when the customer quotes only for Servicing of the Air Conditioning in the Projects where the installation is not done by them, but a third party. In such case the customer sends his Sales Quotation for taking up the Servicing of the Air Conditioning (AMC for a year), to be provided to the principle client. If he wins the opportunity then the same will be transferred to Sales Order.
Now in SAP Business One the Service Module starts only with Service Contract and Service Warranty Templates. This is considering that the equipments are delivered by the Contractor him self. This scenario is fine.
But for equipments which are not delivered by the customer, then manual Customer Equipment Card can be prepared and then service contract created to it. But here there is a disconnect between the Quotation that they send to principle and attaching the Sales Order, if the Service Bid is won by Customer. If i need to keep a reference as to which Sales Order was received by Customer from Principle in Service Contract, there is no provision for same.
Is there any way i can do it other than creating a UDF and linking the sales order number to Service Contract and not developing any screens for same?
Require all your valuable inputs..
Regards
Rohan S. Kamble

Hi Rohan........
There is no such standard field in Service Contract to attach Sales Order. You can create UDF else you can have FMS and map it to remark field.
And when you copy it to service call you can attach the same SO at Activity level or it will be attached automatically as yiu are defining it into the service contract.........
Regards,
Rahul

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thanks for giving a hint. I would consider that as difficult - it is an option for me indeed, as a consultant, but I wonder if it can be handled by the business users in the end on a regular (yearly) basis. In addition these records/agreements would need constant adminitration, as new materials are opened - as would the BDCs. The experience with user here was to keep it as simple as possible (as always maybe).
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Hi,
I have made the code in se38
as below but still it is not working
REPORT ZTEST_TEXT.
data: headerl like thead occurs 0 with header line.
data itab3 like tline occurs 0 with header line.
headerl-tdobject = 'MATERIAL'.
headerl-tdname = '00000000000LSMW123'.          "(Material : 000000000300000560, Sorg : 0001, Dist channel: 01)
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move 'Testing PO text' to itab3-tdline.
append itab3.
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insert                = ' '
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tables
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exceptions
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   name                  = 3
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I have maintained sales office and sales group in quotation maually at header level.while coping to sales order sales office and sales group are missing.
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As its a standard functionality to have the Sales Group & Sales Office from Quotation to Order. But in your case, check the Copy Control settings at Header Level .
DataT 051 General header data Copying requirements 001 Header-same customer
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goto MM03 transaction,
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Chitrasen

Hi Experts,
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