Sales return process and receiving the inbound return goods

hi,
Standard SAP allow a return order (RE) to incurs an invoice billing at SD side without the need of a inbound dlivery creation (to receive the incoming goods return) AND a goods-receipt creation.
question:
1 - why standard SAP allows a invoice billing to take place of a return order without the need to perform a Inbound delivery and goods receipt?
2 - can i setup in the system to make the inbound delivery and goods receipt part of the indispensable process before a billing invoice can take place? if possible, what setup I need in the system?
tuff

Dear Tuffy,
1 - why standard SAP allows a invoice billing to take place of a return order without the need to perform a Inbound delivery and goods receipt?
There might be cases, where is actually no goods return.
For example, we have invoiced a customer some materials, which are broken.
Now imagine the transportation cost for bringing back the broken things to our plant is higher.
In that case, we wont take the glass return.
However we will have to show it as return.
2 - can i setup in the system to make the inbound delivery and goods receipt part of the indispensable process before a billing invoice can take place? if possible, what setup I need in the system?
It depends on your copy control.
If you maintain the copy control properly, we can control this.
In your case, do not maintain copy control between RE order and RETURN INVOICE.
Instead maintain copy control from return order to return delivery first
then maintain the copy control from return delivery to return invoice.
Hope it clarifies your doubt!
Thanks & Regards,
Hegal K Charles
Edited by: Hegal . K . Charles on Aug 19, 2011 3:20 PM

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Sales return process and receiving the inbound return goods

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