Sales Return Received form customer

Question

Hi SAP Friends,
As Sales Return Received form customer,I want This customer invoice Booking in SAP through Different type.
There are 3 cases as below-:
1)       Rejection material can be Rework then this invoice  booking in SAP order  Type **** RETURN order , Assign Gl A/C seprate and Clearing A/C seprate.
2)       Rejection material cannot Rework then this invoice  booking in SAP order Type  **** NoTreturn  order , Assign GL A/C Seprate and Clearing A/C seprate
3)       Material Recd from Customer against Waramty Claim then this invoice Booking in SAP Order type ***** WReturn order Assign GL A/c Seprate and Clearing A/C seprate.
How can I map these.
Please Reply.
Regards,
Chandra

Answer 1

Hello Chandra,
You can also do this through one order Type Return.
Just maintain three different condition types referring to your scenario
1. Rework
2. No Repair
3. Under warranty.
In V/08 Pricing procedure.Assign these condition types with three diff account keys.
in VKOA account determination--assign these account keys with different G/L Accounts.
For case under warranty Just change item category.
For reporting Purpose you can create 3 different order reasons reffering to your case and segregate accordingly.
However if you want three different order types, then create 3 different pricing procedure having one condition type reffering to your case like
1. ZRET(Return & Rework)
2nd pricing procedure should have ZNRE( No Return)
3rd pric proc should have ZWAR( Order under warranty).
Assign condition types with diff account keys and then further with Diff G/L Accounts.
Revert for further clarification.
Regards
Amit