Sales Tax Refund and Please Stop Charging Me?

Hi,
I've tried contacting Adobe about this before but was fobbed off with "Database is 'Down'''.
Basically I'm a Canadian client, in Canada paying with a Canadian Company credit card.
I've noticed that when Adobe bills me I'm also being charged a US sales tax which should not be applicable
to an international customer like myself. The Adobe division that bills me is in the US with a US address.
I have two questions:
1 - How do I get you to stop charging me the US taxes going forward?
2 - How do I get a refund on the taxes I should not have paid?
Thanks in advance.
Gavin

I have send you an  E-mail, please respond to it. The account that you have is not tax exempted, you shall have to provide the Tax exempt certificate to get t ax exempt.
Regards
Rajshree

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