Sales tax refund

I have been trying since November 19th to get a sales tax refund. Adobe has all of my paperwork and they have confirmed that my account is marked as tax exempt. However every time I call in to customer service and finally get to someone, I am told that my request is processing and it will be 3-5 more business days. I have spoken to numerous supervisors, all of which claim to have to escalated the case for me. However, after 1 month I still don't have my sales tax refunded. My school's accounting department will not accept giving up, and needs the refund to be processed.
I am considering contacting my credit card company and report it as fraud because all of the paperwork I have gotten from Adobe indicates that I was not charged sales tax. However my credit card statement says otherwise.
Is there anybody from Adobe who can help with this?

Unfortunately the GST number you've provided is irrelevant because it has nothing to do with the company name, address and tax ID that is shown on my invoices.
Here is the data shown on all of my invoices when I try to 'Print Invoice' in my admin section.
Adobe Systems Incorporated
75 Remittance Drive
Suite 1025
Chicago, IL 60675-1025
Federal Tax ID 77-001952
As you can clearly see, the address is in Chicago and the tax ID is a US tax ID.
If I try and claim my tax payments back from the Canadian Government, the first thing they'll want to see are my invoices - which are useless.
Make a decision Adobe. You either:
1 - Charge me from a US company with US invoices and stop charging me US taxes and refund my illegal overpayments
2 - Charge me from a Canadian company with Canadian invoices so that I can claim my taxes back
You can't have it both ways.
If I do not get a satisfactory resolution to this problem in the next 7 days I will be reporting this to the Canadian Revenue Agency.

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Sales Tax Refund and Please Stop Charging Me?

Hi,
I've tried contacting Adobe about this before but was fobbed off with "Database is 'Down'''.
Basically I'm a Canadian client, in Canada paying with a Canadian Company credit card.
I've noticed that when Adobe bills me I'm also being charged a US sales tax which should not be applicable
to an international customer like myself. The Adobe division that bills me is in the US with a US address.
I have two questions:
1 - How do I get you to stop charging me the US taxes going forward?
2 - How do I get a refund on the taxes I should not have paid?
Thanks in advance.
Gavin

I have send you an E-mail, please respond to it. The account that you have is not tax exempted, you shall have to provide the Tax exempt certificate to get t ax exempt.
Regards
Rajshree

Hos can I confirm tax exempt status to get sales tax refund

Hos can I confirm tax exempt status to get sales tax refund

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If you have a Tax exempt certificate then you just have to contact us via: Contact Customer Care.
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http://www.apple.com/support/photoservices/billing_inquiries/
I'm tax exempt. How do I get a sales tax refund?
If you are a tax-exempt organization or individual, you can request a sales tax refund by faxing a copy of your state tax-exemption certificate to 512-674-2068. You must provide proof of state tax-exempt status for the state where the product is being shipped, and the organization or individual name on the order must exactly match the state tax-exempt certificate. Federal tax exemption certificates are not accepted.
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LN

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What is the best way to refund Sales Tax to a customer that was overcharged in SAP 2007A. They have not paid the tax yet but I need to give them a Credit memo for the tax.
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Don Shields

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I think one of the way is to create a Dummy invoice (Service invoice )and do credit memo .
Test it in your environment and see if meets your desired requirement .
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Calculation of sales tax for free item

Dear SAP B1 Experts
I have query regarding sales tax calculation for free item .
For EG. I have two item for sales (A = 1000, B = 100)   Sales tax is VAT4%
But when i am doing sales, i am selling B for free of cost with A for Rs 1000/-
here my tax calculation is (1000 *4%) = 1040/-
but as per the govt sales tax rule, we are liable to pay the tax for free item as well
So I this case, In SAP B1 how we will calculate the tax 4% for free item .
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i have checked, its working okay, but
in Invoice print out unit price and line total is showing for free item. How i make the unite price 0 .
Tax only calculation is based on the Line total and the line total is based on the unit price.
in that case when i give the invoice to the customer.
It should show like this
Item A       100   * 10         1000
"    B           0   * 1              00
                                         1000
4% tax                               44
Doc Total             =           1044
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Regards

Free Goods -Sales tax

Hi,
I am working on Free Goods determination.
The ultimate aim is to capture excise duty and sales tax for materials which is sold as free to customer.
I could able to capture excise duties,whereas it is not charged on customer.
I could able to sales tax,whereas it is t charged on customer.
Only problem i face is for item category TANN ,tax value should be zero (o) means at the time revenue account determination it should not post to customer account .How can i configure it.
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We are using the below one.
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ENDIF.
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Jobi

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Hello Payroll Experts,
Greetings!
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Hi,
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Chandra
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V_7IN0P_PTX
v_t7inp1
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Edited by: ARNAV... on Mar 6, 2010 8:11 AM

A/R Installment Payments with Sales Taxes and Freight in 1st payment

Our sales dept. wants to offer our customers Installment Payment plans (6, 12, 24 mths) for product sales which is easy enough to set up using Payment Terms and the Installment Payment flag.
But our Accounting Dept wants to collect the Sales Taxes and Freight "up front" in the first payment.
We do not want to use Milestone billing since Accounting wants to recognize the revenue of the sale during the month of the sale ... so a single Invoice to the customer with the Payment Plan printed on the invoice is the option they want done.
I have not been able to find any way to set up the Installment Plan configuration to do such a thing. The Terms of Payment refer to the total Invoice amount.
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Hello,
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Lots of points awarded for answer/answers.
Any clue will help
Thank you/Afshad
Edited by: Afshad Irani on Jan 14, 2009 10:27 AM
Edited by: Afshad Irani on Jan 14, 2009 2:32 PM
Edited by: Afshad Irani on Jan 15, 2009 6:19 AM

Q Another assignment is that sales tax value and % should not increase the mmr value at time of GR.
Ans:
Dear Afshad,
Reference to your question, you need to do few settings in your Condition Type and Pricing Schema, if you need Sales Tax value & % not to include in your Material value.
1 - In SPRO, Check that in your condition type, Control data 2 tab, Accruals check box should not be selected.
2 - In your Calculation Schema, against your condition types for Sales Tax % and Sales Tax Value, select the check box for Manual & Statistics.
3 - Also in your Calculation Schema, you should not select any account key in AccKey (Account Key) and in Accruals colomns.
If any one of these setting is not defined, the valuation price for your material will be increased due to the fact that your settings for Condition type and Calculation Schema is allowing the same to hit the value of your material directly.
Hope it works for you.
Regards
Jibran

Need to change sales tax from point of sale to point of delivery

Hi all,
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Hi,
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Excise and Sales Tax/VAT related notes.

Hi,,
Can anyone provide me notes on Excise and Sales Tax/ VAT related issues(Pricing Proc/Condition Types/Sceanrios etc) at my mail id [email protected]
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revert if you require any clarrification.
regards.

Error while executing sales tax report S_ALR_87012394

Hi,
I am getting the below error while executing the sales tax report S_ALR_87012394.
Infomration: I have maintained the tax jurisdiction code 9 digits initially.after that i have maintained with 10 digits
Tax jurisdiction LA0000000 has defective structure
Message no. FS790
Diagnosis
When calling the GET_JURISDICTION_LEVEL_TTXD function module, a tax jurisdiction code was transferred which does not correspond to the structure specified in the table.
Procedure
Check the calculation procedure for the company code and determine the respective tax jurisdiction length and structure in Customizing. Check that the tax jurisdiction code transferred corresponds to the tax jurisdiction length and structure.
kindly help me
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Supriya

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Sales tax refund

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