三国来了 in-game purchase problem

Hi,
I have been having problems making in-game purchase on the game app called 三国来了.
Everytime i attempt to make purchase, a message pops up saying "your purchase could not be completed" followed by "unable to connect to itunes".
when i check the reviews of the app, doesnt seem like anyone has any problems.
i am using iphone 5 running with the latest iOS.
can someone help me out?
Thank you

can anyone help me?

Similar Messages

TS1646 In-game purchases problem

When I buy a in-game purchase it says "Please contact ITunes support to complete this transaction". And I use credit card and I dont know why it says it. Can someone help me.

You need to Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

Game purchasing problem

I am purchase the game rs 20 add to my bill but download not start.

Hi patel1422,
Welcome to the forum!
For us to better assist you, please give us more details about the issue that you have with your phone:
1. For which phone model is this?
2. Aside from not starting, do you get any error upon trying to download the app?
3. Does it happen to a particular app only? How about when downloading other apps? Are you also able to download free apps?
3. What payment method did you use (credit / debit card, phone bill)?
When downloading applications, make sure that your phone has a stable Wi-Fi or data connection. Try to test it by launching other internet-based apps or visiting mobile websites.
Hope to hear feedback from you soon.

In game purchases problem

I downloaded The hobbit KOM from a different iTunes account and when I try to buy in-game currency on this account it says "You purchased this app from a different iTunes so re-download" I did and tried again and it said"Could not complete purchase please go to Www.apple.com/support/itunes

You need to Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

I purchased gems from the game legends at war and the game has problems and I've lost the things I've paid good money for how do I get a refund

I purchased gems from the game legends at war and the game has problems and I've lost the things I've paid good money for how do I get a refund gree offer no support it takes days to get a reply then they offer no help, if Ive paid for something I expect to get it and being a paying customer I expect support when there is problems

Simon ~ Welcome to the Support Communities. See the iTunes Store option here:
http://www.apple.com/support/itunes/contact/

I can not make an in - game - purchase

I can not make an in - game - purchase, i have type enough information in mastercard but not buy gold in game

If you would like help from these user-to-user forums then you will need to provide more information that 'can not make in - game - purchase' e.g. What happens when you try to do the purchase, does the 'buy' button not work, if you are getting an error message then what does it say ?
If you are getting a message to contact iTunes Support then you can do so via this link and ask them why the message is appearing (we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
If it's a different problem ... ?

Every time I go to purchase a in game purchase my app crashes and freezes

Just a recurring problem with in game purchases

Hi, Lilguygizmo.
I would recommend closing any open applications in multitasking and restarting the device. If unfamiliar with multitasking, I have included a screenshot on how to process an application close. Test the results after processing these steps.
If the issue persists, see the steps in the article below.
iOS: Troubleshooting applications purchased from the App Store
http://support.apple.com/kb/ts1702
Cheers,
Jason H.

Hello! I didn't receive in-game purchase

Hello!
I paid in-game purchase (credits) and received... anything! I tried to report about my problem through iTunes, but received error ("At present this function is inaccessible in your country or the region. Repeat attempt later."). I live in Russia. How I can return money?

You should try contacting iTunes Store support directly: http://www.apple.com/support/itunes/contact/

Applibot/Chaos Drive In game purchase refund

I am looking to contact apple support to get a refund on my in game purchases. I can not find an email link so I am posting here.
I purchased the in game-currency multiple times for this game because of specials they had running promising items/cards. However what was received fell short of the proposed items to be received. I at first figured it was just a fluke and noticed others complaining about it on the forums of the game. After seeing these posts Applibot came back and said it was a mistake on their part in an admin post that is dug deep under a bunch of "fluff" and is generally to hard to find. They were sorry for the misprint in the ad and that was about it. However they continued to display the same ad the entire time. This caused concern after I had already spent $500 on this game.
This game also never lived up to the promise of continually improving the game to provide a satisfying experience. They did not resolve issues for months not to mention the game always crashes and is almost unplayable at times. The company does not listen to player feedback and has problems delivering on promised items for achieving in game goals.
As a result I am requesting a refund of the money I have spent on this game for purchase ids:
MGFNT2XQ9S
MGFNLVW8DB
MGFNLY7GMB
MGFNMHDKQQ
MGFNGNWMJG
MGFNGQ4KM3

You can contact Apple through the Contact Apple Support page.

HT3702 In game purchases

I am trying to make in game purchases and i am getting a message saying cannot connect to iTunes Store. Never had problems before. Any suggestions?

Hello there, Carin1999.
There are a few things to look over to troubleshoot the issue you're describing. The following Knowledge Base article comes to mind first for iTunes Store connectivity issues. Feel free to review the section titled "Troubleshooting on an iPhone, iPad, or iPod touch" :
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
You may also wish to review your Settings to verify if you have In-App purchases disabled in the Restrictions on your iPad:
You can find the full article here:
iOS: Understanding Restrictions (Parental Controls)
http://support.apple.com/kb/ht4213
If the issue persists, you may need to troubleshoot the app itself. You can use this tutorial:
Using apps on your iPad
https://www.apple.com/support/ipad/assistant/application/
In particular:
Additional Information
If an app doesn't respond to your input, or doesn't perform as expected, do the following, testing after each step:
Check for app updates.
Force the app to close.
Restart your device.
Update your iOS device.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

Apps store wont let me download free app due to previous purchasing problem? help!!

apps store wont let me download free app due to previous purchasing problem? help!!

Is the address on your iTunes account exactly the same (format and spacing etc) as on your credit card bill ? If it's not then that might be the reason that you are getting the security code error : http://support.apple.com/kb/TS1646 ? If it is then you could try what it says at the bottom of that page :
If the issue persists, contact your credit card company and verify that they and any company they use to process credit card authorizations have the correct information on file.
And/or try contacting iTunes support : http://www.apple.com/support/itunes/contact/ - click on Express Lane, then iTunes > iTunes Store

I had an in-game purchase that failed to give me my items purchased, this is usually an easy fix, but this one was through EA, I would like to know what steps I can take to rectify this. (I realize that NOT playing EA games is the best answer...)

I had an in-game purchase that failed to give me my items purchased, this is usually an easy fix, but this one was through EA, I would like to know what steps I can take to rectify this. (I realize that NOT playing EA games is the best answer...)

Can you try to restore your inApp?
If that doesn't work:
iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html

I can't use iTunes balance for my in game purchases.

i tried to make an in game purchase and it keeps declining it. I have plenty of money in my iTunes account to cover it. Please help me.

If you have a credit card on your account then it has to be a valid card and accepted by iTunes. Have you tried removing the credit card from your account and seeing if you can then do the IAP via your account's balance : Change or remove your payment information from your iTunes Store account (Apple ID) - Apple Support

I brought I pad air 3 months ago, but recently I can't install any application and can't make an update. Even I can't install the free application. I can see ... There is a previous purchase problem please Singh up your bank information again. Plz help

Hi , I brought an I pad air 3 months ago. But recently I can't install any application and can't update any application. Even I can't install any free application. I can see one dialogue box about in red colors " there is a previous purchase problem please type your bank information correctly" . So I don't know what to do please help me. Thanks

The message implies that a previous purchase may not have been paid-for due to problems collecting the money from your account. Have you tried logging into your account and updating/changing your payment details (tap on your in Settings > iTunes & App Store on your iPad and tap 'view Apple id' on the popup and sign into it) ? Until there is an accepted payment method on your account (credit card, redeemed iTunes gift cards) and what you owe has been paid then you won't be able to download anything (including app updates).

I need to cancel the previous game purchase that is not uploaded yet.

My niece plated games in my IPAD2 and accidentally purchase coins in the games but not continue since my credit card security # not entered. Now everytime I downloded free games it keeps on asking to provide the security key in order to continue the billing. I need to cancel the previous game purchase that is not uploaded ye, what will I do?

Click here and request assistance.
(63314)

三国来了 in-game purchase problem

Similar Messages

Maybe you are looking for