I purchased gems from the game legends at war and the game has problems and I've lost the things I've paid good money for how do I get a refund
I purchased gems from the game legends at war and the game has problems and I've lost the things I've paid good money for how do I get a refund gree offer no support it takes days to get a reply then they offer no help, if Ive paid for something I expect to get it and being a paying customer I expect support when there is problems
Simon ~ Welcome to the Support Communities. See the iTunes Store option here:
http://www.apple.com/support/itunes/contact/
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i have money in my account, and i wanted to purchase gems from a game ( the tribez) but it keeps showing me this message ........." this item is for an appliction that was purchased by a different apple id. to buy this item, with this apple id you must purchase the application. i dont understand the problem and how to pix it, please i need help.
thanks kiltedTim its working your right it appears as they same game and now i can purchased and buy and item using my new apple id thanks a lot your a great help, Oppps i have one more questioned on it you have any idea how to changed a country regioned that still have a store credit balanced of point .23$ i want to changed it into the japanes store that which i have and itunes card,
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i purchased gems from a game and didnt get them because my method was declined i want to remove the order so i dont pay for it and so i can update my other apps and i want to remove the method i will be thankfull if someone help me without updating the payment method i cant update my apps in my iphone i want to remove the method and remove the order i dont want it
Click here and ask the iTunes Store staff for assistance.
(125742) -
i recently purchased an in-app item for my skylanders lost island game. I purchased that jewel pile worth Au$1.99, my account has already been debited but I did not receive the jewels. Can anyone please tell me how I can get a refund or at least get what I actually purchased?
iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html -
Before I updated my iPod I had all of the songs to an album that I bought on iTunes. After I updated my iPod I only have 5 of those songs from the album. I would like to know how I can get the rest of the songs cause I already paid for the album and I went on my computer and it said that I have to pay for them even though I already paid for the whole album. So what do I do?
Sync with the same computer iTunes that you normally sync with.
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Please help with my iPhone I bought from a pawn shop but have no contact with the previous owner so I cannot get past the icloud activation Please anyone help. it would mean a lot, I paid good money for this phone
Return it to the pawn shop and get your money back. The device is permanently locked and with the previous owner to unlock it you can never use it except as a paperweight.
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i bought anastacia's "cowboy's & kisses" video from itunes and now it is gone, erased from my music library! it's not on the imac, or my ipad! where is it? i paid good money for it! these are tough times i want it back! i'm not going to pay for it again!
You shouldn't have to pay again. Log into iTunes with the same detail you used to purchase the original music and you should be able to download it again.
If you meet a further problem go to ... http://www.apple.com/support/itunes/contact/ - click on Express lane followed by iTunes > iTunes store. -
Having a problem with my Macbook (13", Late 2009 I believe) after attemption to update iOS to OS Mavericks. Have run into the grey screen of death, and have almost exhausted all options, including reseting pram, accessing fsck, and even using disk utility to reinstall the iOS. I believe that during the initial update (which is the root of the problem), there was some corruption within the directories which I believe can be contributing to my problem.
I was hoping to find a way to access my purchased apps from the app store on a windows computer so that I can make a USB boot drive in order to rule out the hardware problem that I am currently speculating.
Please advise, thanks in advance!Yes if you have the iPod and iTunes set up to sync via wifi. However, you have to do it from your one syncing computer and the iPod and computer have to be on the same network.
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I Re cry bought an iPad Air 2 and the pictures from my original iPad air did not transfer. How do I get the pictures to transfer?
Restore the backup of the old iPad to the new one. That should transfer camera roll photos. If it didn't and you still have the old iPad, back it up to your computer using iTunes and restore that backup to the new iPad.
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I have 2 Itunes accts. from previous Iphones. I now want to put the music, apps, etc onto my new phone from both accounts. When I sync one account to my new phone and try to sync the other items from my 2nd account - it wants to erase all of the items I synced from the 1st account. Please help! ????
There is no solution other than getting all of your content into a single iTunes library. By design, iPhone syncs or manually manages with one computer/iTunes account at a time.
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I wanted to back up my phone as have bought a new 6 so went to settings I cloud then back up but it wouldn't turn on . I went in to view the backups and it wasn't done since September last year , then I clicked on my phone detail and made a mistake of pressing delete back up . the phone now isn't listed just my ipad which is linked to the phone . So how can I back this phone up please and perhaps restore the phone detail in backups
Your title asks "How do I get my iPhone information back on my (iPhone)?
You also said "I have yet to back it up." Therefore, all your information that had been on your iPhone is now gone.
Your iPhone has (and will continue to) been refreshed from iTunes. -
I recently updated to iOS 7 on my ipad2 and 3 before I realized airplay no longer works on either of them. I understand I should be able to manage it in the new command center, but airdrop nor airplay is listed there at all. I have tried turning the iPad off and back on as well as resetting it. How can I get it back?
Try looking for it on all your home screens and folders.
If its not there, make sure it diod not get restricted under Settings->General->Restrictions->Camera -
What happened to the size of photos when streamed they use to fill the whole tablet now you can,t see them and that,s. What I paid $600 for also the pictures are horrible there is no retina change where as before after a few seconds the pics would just be clear and very nice now they look fake I paid for retina display 3 months ago and what I paid for you guys changed after a few months you took them off your or our screen and I,ll bet 10 to 1 they,ll appear on the newer models for a few months until people buy them then you take off and do the same thing again that is fraud and I see a law suit coming on I want what I paid for. You don,t sell a guy a colored television and months later all you can receive on the set is black and white again FRAUD
The only people who can possibly assist you with this is Apple Customer Relations, call your local Apple contact number and ask for Customer Relations then explain your situation clearly and politely (be firm but don't rant).
You might want to investiage what the local laws are regarding defective goods and 'fit for use' definitions on warranties etc. Consumer Protection can be a useful tool to use or bargain with if needed ... -
A couple weeks ago, my old, old laptop finally breathed its last breath and shut off suddenly while I was using it. Various parts of it were broken anyway so I got a new one rather than try to figure out what was wrong with it. All of my files were totally undamaged since it wasn't a hard drive issue, so I just got one of those enclosure things where you unscrew your old hard drive, stick it into the enclosure, plug it into your new computer with a USB cord, and then can drag all your old files onto the new computer.
I could get all my old music back this way by dragging those folders, but if I want to get my library back -- specifically, my playlists, and ideally my info on play counts/date added/etc -- is there a way that I can do that? Is there some "Library" file, series of files, or folder that I can drag onto my new laptop in order to get those things back without having to recreate all my playlists and lose my play info?
Have been running Windows 7 on both my old and current laptop, and was using iTunes version 10.7.0.21, if that information is necessary. Can give you whatever other info you'd need. Thanks!1. By default, it will be in the same folder as the iTunes Music or iTunes Media folder. If you don't find it, search the computer for items with that name.
2. Wherever you want.
(107674) -
I am unable purchase content from the iTunes Store. I play Clash of clan game. I can not buy GEMS in the clash of clan game by my account.
What happens when you try to buy them, does the 'buy' button not work, do you get any error messages ... ?
If you are getting a message to contact iTunes Support then you can do so via this link and ask them for help (on these forum we won't know why the message is appearing) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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