SAP CRM GUI vs WEBUI - Should this question be allowed in here?
Dear Experts,
Can some one explain the major difference between GUI vs WEBUI and CRM 6 vs 7?
Thanks,
Sri
Edited by: Stephen Johannes on Jan 21, 2011 8:32 AM
Okay folks, I'm going to leave this thread here, but let's have an honest discussion on whether this question should have been answered or not?
1) The information requested is found in the release notes for each release. All available on service marketplace.
2) The masterguide for each release of SAP CRM states what's supported and what's required or not and also has note references.
In addition if you read the the thread at the top of this forum that says CRM Webclient UI FAQ - Read this before answering or posting questions then probably this question should not have been asked in the first place.
If you are planning a CRM implementation or need to learn more about a particular release then it's probably a good idea to read the release notes and the master guide for that release. Now that being said this question has been asked a couple of times here, so a search probably would have turned up some results.
I'm making this a sticky so other folks can join in the discussion. We will keep this in this forum for now so we can discuss the behavior expected.
Thank you,
Stephen
CRM Forum Moderator
Edited by: Stephen Johannes on Jan 21, 2011 8:33 AM
Similar Messages
-
How can we download target group from sap crm gui
Hi Experts,
Please let me know, how to download target group from the SAP CRM GUI . Information: TG having 75000 BPs and using sap crm 7.0
Thanks in advance..!!
thanks and regards
VinayHi Vinay,
You can consider below link if you have already not done.
Export Target Group | SCN
Also found below note/s which may not be appropriate for the version that you are working, still will give some hints on how to go about it especially when you have more BPs to be downloaded.
490694 - Target group export from CRM Online to application server
459913 - Target groups: Exporting BPs to application server
Rgds
Hari -
Business Activity in SAP CRM 7.0 WebUI
Hello SAP Experts,
In SAP CRM 7.0, under maintain activities, I have assigned categories to class interaction log, appointments and tasks.
The same categories have been assigned to some business activities. For example Category Sales Call (001) is assigned to Interaction Log. The sales call is in turn assigned to Transaction Type- Business Activity.
When I log on to web ui, I am able to see this business activity under Interaction Log and create the transaction.
In the same way, when I assign category u2013CX4 (Telephone Call) to class Phone Call to a Transaction Type-Sales Call (0001-business activity), I am not able to see the same in web ui.
The same holds good when categories are assigned to Class Miscellaneous, Letter, Meeting, E-mail etc, are in turn assigned to transaction types are visible in web ui.
Kindly clarify, whether all the business activities fall under APPOINTMENT, INTERACTION LOG, TASK, E-MAIL AND VISIT PLAN in WEB UI.
The other category class, apart from the above mentioned, where can they be used?
If yes, how do I do the customizing which would enable me to see all in WEB UI?
Thanks in advance
Regards,
Srinivasan.RHi Raghavendran,
I am facing the same problem. Other than Appointments,Tasks,Email and Interaction record I cannot create any other Activities.
I defined a new Transaction type assigned the category Misc but cannot create the Activity on WEBUI. As Raja suggested I have also assigned the Channel as WEBUI and ICWEBCLIENT but still does not work. Is there any Role specific customization that needs to be performed?
Please let me know if your issue is resolved and how you resolved it.
Any help will be greatly appreciated.
Thanks,
Pooja -
SAP CRM 7.0 WebUI: change history is not working
Hi specialists
Our change history is working - but only in SAPGUI.
I found no way to activate / customize it for the WebUI. The corresponding Assignment Block is simply blank.
On the other hand - in the SAPGUI its working like it is mentioned to do.
But it is getting better:
On our test system its working even in the WebUI.
On our prod. system not.
Does somebody of you have any advices/hints for me?
With best regards
Thomas
System: SAP CRM 7.0
2-Tier (test and productive system)
Problem occurs only on productive system in WebUIHi,
We are facing same problem for change history on webIC except that all changes to
business partner are visible only changes to contract account are not coming in change history.
for e.g if we changed incoming payment method using tcode CAA2 on ISU change is replicating
on CRM but change history is not showing changes made to incoming payment method.
i have already posted question but got no reply's
[change history is not updating on CRM webIC 7.0]
Following are the components & views which are being called for change history functionality on WebIC.
Component :
BP_HEAD
BP_DATA
View :
BP_HEAD/BPHEADOverview
BP_DATA/AccountChangeHistoryOV
Above view's are as per SAP standard and not modified or enhanced by us.
Thank You,
Sidh -
Getting Interaction center as the default page on the SAP CRM 7.0 webui
Hi,
I have installed SAP CRM 7.0 and done all the basic things. I have assigned Sales Professional and Marketing Professional PFCG roles to my user in SU01. Now when I logon to webui, I am getting interaction center(with all the accept, reject, etc.. buttons) screen as the default screen and I could not locate my sales or marketing professional business roles.
Can anyone please let me know where it went wrong.
Thanks
SPHi Andrei,
No I couldn't see the option to choose the business Roles. I have assigned 4 pfcg roles in SU01 for my user. Also tried with parameter value for CRMC_UIPROFILE=*. But still I could not see the Business roles on the webui page. It is taking me directly to interaction center which is with all the buttons to accept and reject calls.
I have newly installed the system. I believe I have done all the basic things to get into WEBUI. But still couldn't see those assigned business roles on my webui oage.
I have tried this way either. Gone to SE80> BSP Application>CRM_IC-->Execute.......but still it is taking me to interaction center page and not to the assigned business roles.
Please guys let me know where it went wrong.
Thanks
SP -
SAP CRM 7.0 WEBUI erroring out while trying to open URL link
We have recently upgraded our CRM system from 6.0 to 7.0. I am currently facing an issue with CRM 7.0 WebUI where I am trying to click on the URL link attached to the activity. When I Click on any URL to open. The link does not open and we get a javascript:void(0) error on the screen.
This issue happens when I access WebUI from client network as well as outside network. I have tried with all browser (IE 8,9,10) to try to analyse the issue but the behavior is not common.
Browser
In
Network
Out
of Network
IE8
Does not work
Does not work
IE9
Works if you click on the link, go back to home screen, come back to
activity and click again.
Does not work
IE10
Works
Does not workArun - Thanks a million. You saved me Nine. It worked.
Could you also please tell me how to rename (Technical) a Query or is it still "Save the Query As" the only way...?
Points already assigned.
Thanks,
Chandu -
Chornological order of configuring sap crm gui
Hi ,
please tell me what is the chronogical order in which a CRM system is built, it may be a sales/service/marketing (GUI).i have the best practices documents with me but not sure of how to use them effectively or start with. please help me out.
thanks and regards,Hi Sam,
Thank you for that input
There is ECC integrated with crm.
I am starting with
<b>1.C73 (essential information)
2.C71(CRM Connectivity)
3.C10(master data)
4.C26
5.C28</b>
Please correct if I did anything wrong in the above order.
the following is a statement from <b>C10</b>
If you do not want to configure manually and prefer an automated installation process using BC Sets and other tools, refer to the installation guide of this building block
in the above statement what is this installation guide and what is BC sets?
please also tell me from where I will get the scenrio installation guide and what actually the purpose of it and what are it's implications.
please educate me in this regard.
if you give me just the introduction and some terms clarification /meaning, I will try to manage
thank you,
thanks
hun -
Upload Image for Master Data Product - SAP CRM GUI
Hi,
I see in DEMOS image for master data product TX COMMPR01, when you open transaction image is in top of the screen with the other data.
I create a new product and add an image in Tab Document, however image only is load when I pushed botton preview.
Some idea?
Regards,Hi Wilbert,
Well it should work if you have loaded the image at the right place in the Tab Document. Please verify the same.
What I did to check this :-
Go to Tab Document -> follow the tree structure Document -> Picture -> Full Size.
The Right click on Full Size ->create -> Document -> Import. And I imported a picture form my desktop. I did the same for Thumbnail. I can see the image in the top right corner of the screen in TX COMMPR01.
Also In order to view the complete picture I just Right click on the file name -> Document -> Display and I can see the full picture.
<b>Reward points if it helps!!</b>
Best regards,
Vikash. -
Accessing SAP CRM 7.0 objects
Hi All,
After doing lot of research on SAP CRM 7.0 documentation, I got to know that there are different ways to access data from the system:
1) Using BAPIs
2) Using RFCs
3) Using SAP XI
4) Using Web Services (Enterprise services?)
I am interested in going with the Web Services option.
I have read in the documentation that Enterprise Service Repository is part of SAP NetWeaver Platform.
We are planning to register for SAP RAC service to get access to SAP CRM 7.0.
If we have access to just SAP CRM 7.0, will I be able to access the web services.
Can someone please help me understand this.
Thanks
Naga
P.S I am very very new to SAP CRM. Please bear with my questions.Hi Isaac,
Thanks for your reply.
I read the documentation[1] which says that there are 235 enterprise services built for 35 business objects.
That said, the wsdl will be already published for all those default web services I believe.
Can't I just consume the default web services and read the data from SAP CRM 7.0?
As SAP CRM is dependent on SAP NetWeaver, can I assume that I will have access to all the Out of the Box web services if I have SAP CRM 7.0 installation.
Thanks
Naga
[1] /people/community.user/blog/2008/10/17/enterprise-services-delivery--crm-70
Edited by: Naga_P on Jun 30, 2011 9:26 PM -
SQVI Report for SAP CRM Product Hierarchy and its Product
Hi
How to create a SQVI report for generating a list for SAP CRM Product Hierarchy which should show the outputs->Level 1, level 2, level 3 and level 4 categories and its products?
I tried COMM_Hierarchy table and Comm_product but not able to achieve this requirement.
or Is there any chance of getting related tables so that I could try more for this requirement.
In which table both product id and its category Id can be found?
PravinThanks DJ
Is there any possibility to get a report for product hierarchy in SQVI ?
say in SAP CRM system, the product category is maintained in COMM_HIERARCHY as
Parent category Id->
Level2 Category Id->
Level 3 Category Id->
Level 4 category Id ->
Product Id's
(I understood the link between Level 4 category id and product id with your info.) but not able to achieve the requirement fully.
Is there any possiblity to achive for generateing a report? -
Not able to attach the scanned document with Interaction Record in SAP-CRM
Hi Experts,
I have a scanned document and I am trying to attach it with Activity in Interaction Record.
I maintained the document ID refering to scanned document in table TOA01 with interaction record guid; however the attachment gets displayed in SAP-CRM GUI but i am not able to see the attachment in SAP-CRM GUI.
Please help if someone has encountered a similar issue or propose a way to attach the document with acitivity in interaction record.
Regards,
Amit Gupta.Hello Amit,
I am not able to understand your requirement correctly. Are you trying to attach the Document as a Attachment to the Interaction record (or) trying to attach it as a Archive Link Document??
If you could give me more info.. I think I will be able to assist you with this as I have worked in this area...
Cheers..
Anand -
SAP CRM Implementation Process
Hi Guy's,
I am kind of new to SAP CRM... I am in the process of finding as much information as possible regarding SAP CRM. I have a general question (show below) regarding CRM Implementation... I am hoping to get an answer from you....
Q: If any Company chooses to implement SAP CRM in 2 or more phases.... then which functionalities (Ex: in Marketing, Sales and CIC) the company would implement in the 1st phase and what are the other functionalities he would like to implement in the next phases?
Let me know if the question is not clear enough....
I really appreciate, if you could explain in detail.....
Thanks in advance...
SreenHi Sreen,
In the case of Sales / ICWC you could start with basic order entry. This would be phase 1.
In phase 2 you could add extended fact sheet, sales contracts, case management, and scripting functionalities. If you decide to include Marketing, then this phase could for example include free goods.
Phase 3 would consist of extended marketing functionality: full segmentation of BPs according to multiple marketing attributes; marketing calendar/plan and campaigns.
Phase 1 alternative: Leave ICWC for phase 2 and only implement basic sales functionality in phase 1. In that case you would do order entry via CRMD_ORDER and not via ICWC. Phase 2 would then included (basic) ICWC functionality.
Of course the demands and requirements of your customer would be leading in deciding the phasing of your project.
Kind regards,
KZ
<u>p.s. please award points if useful.</u> -
SAP CRM E-Mailing with MS Outlook 2007
Hi everyone,
I just came to know that some people have trouble with E-Mail and MS Outlook 2007. Things have changed a little in the MS Office World and so the One-to-One E-Mail integration will not continue to work without a little change to your MS Outlook 2007 Installation.
Please have a look at this post to make you aware of the changes needed.
/people/martin.dauer/blog/2009/09/21/sap-crm-and-microsoft-outlook-2007
Please post to the group here if you still have trouble
All the best
MartinHI Arno,
I asked our CRM guys but because we are doing workforce management and that required server based integration..
Do you have any idea for that ? -
Incentive and commission management in SAP CRM
Hello gurus ,
currently i am working on <b>incentive and commission management</b> in SAP CRM ,
i am new to this topic , could please any suggest me , how to configure and what the requirement for ICM in SAP CRM ,
if any one having documents on Incentive and Commission Management ,
please make it my mail id
[email protected]
best solution appreciativeRavi,
I know this is the old blog, but I'm new to this ICM. We are working on POC,
I need information on how Sales Incentive is planned, calculated and actual disbursement done to Sales Persons based on their individual and group sales performance esp. For Pharma.
All this on SAP CRM.
thanks in advance
Regards
Sreekar -
Can I restart my career in SAP CRM!
Hi,
I am SAP CRM 5.0 certified in Sales, which was in 2007. I worked for a multinational company for 15 months in India. I worked on support project. And because I was on a contract and contract finished I had to leave the company. And I didnt want to work on SAP any more. I left SAP job in march 2009, since then I have not been in touch with SAP CRM. I am in UK right now and I want to work into SAP again. I know it is SAP CRM 7.0 now.
My questions are,
1) Is it possible for me to start my career again in SAP? if yes, how can I go step by step?
2) Is SAP CRM 7.0 is so different than SAP CRM 5.0?
3) Anybody has got any idea of UK SAP CRM market ?
4) Do they consider a person with 15 months experience?
Please advice.If you render an image sequence, it's not a big deal: stop the render, save the project and pick up where you left off.
If you render a move, you'd have to re-render the entire movie that's currently rendering.
Anything else, e.g. Save Frame As or export audio, take such a short time that you can tell the IT person to hold onto his/her shirt for a couple of seconds.
Maybe you are looking for
-
ITunes doesn't play the next song, it just stops after one track.
I have iTunes 11.0.1. When I play a song in my playlist, I expect the next song to start as the first one ends, but iTunes stops and doesn't play the next song. I'm missing some sort of setting but what? It's not a smart playlist, just a playlist of
-
Synching iCal with 10.5.8
Can't figure this one out. I've tried searching the forum but although there do seem to plenty of others with this problem none of the queries seem to have been resolved. My Powermac and my intel macbook are both running Leopard and I've been using D
-
Crystal Reports Causes Application to Hang in crpe32.dll When Viewing Report
All, We have a C# Winform Application that uses Crystal Reports 13.0.9. In production, our application is intermittently hanging. The crash dump analysis indicates that a Crystal Reports assembly is causing blocked threads (i.e. deadlock). The resu
-
Calendar's 2nd Event Alert auto swaps with 1st alert after pressing Done button in the default "Home" Calendar for IOS 7.1. Why? No such problem with the original IOS 6 that included in my iphone 5.
-
HT201210 how come when i hooked my ipod to my computer to update it went into restore mode?
My ipod has been stuck o the loading screena and itunes isnt reading it