Crystal Reports Causes Application to Hang in crpe32.dll When Viewing Report

All,
We have a C# Winform Application that uses Crystal Reports 13.0.9. In production, our application is intermittently hanging. The crash dump analysis indicates that a Crystal Reports assembly is causing blocked threads (i.e. deadlock). The results of crash dump analysis from two different workstations and diagnostic information about one of the affected machines is included below.
When this error occurs, the users are simply trying to view the report. The database is SQL Server 2012 Express but, the report does not pull data from the database. Rather, data is pushed to the report via DataSet and Adapter. The Crystal Runtime is physically installed on the machine (i.e. they are not using a report server). Unfortunately, our QA and development teams are unable to reproduce this issue in their respective environments. We have many other users of this application and version of Crystal Reports. And, this seems to be the only isolated case where the application hangs on the Crystal DLLs.
Can someone please provide advice and/or feedback on how to interpret and/or further analyze the information in the dump analysis for troubleshooting purposes. I apologize for putting the dump analysis and diagnostic information in a code block but, it was the only way I could post the information without errors.
Debug Diagnostic Tool (Dump Analysis)
    Detected a serious critical section related problem in PureService_MINI.dmp
    Lock at crpe32+76f158 is Uninitialized
    Impact analysis
    10.00% of threads blocked
    (Threads 9)
    The following functions are involved in the root cause
    crpe32+13e84
    The following modules are involved in the root cause
    C:\Program Files (x86)\SAP BusinessObjects\Crystal Reports for .NET Framework 4.0\Common\SAP BusinessObjects Enterprise XI 4.0\win32_x86\crpe32.dll
    The following vendors were identified for follow up based on root cause analysis
    Unknown vendor for module C:\Program Files (x86)\SAP BusinessObjects\Crystal Reports for .NET Framework 4.0\Common\SAP BusinessObjects Enterprise XI 4.0\win32_x86\crpe32.dll
    Please follow up with the vendors identified above
        Report for PureService_MINI.dmp
        Type of Analysis Performed   Hang Analysis
        Machine Name   ADMIN-LSM
        Operating System   Unexpected
        Number Of Processors   4
        Process ID   3880
        Process Image   C:\Scribble\MarinaOffice.NET\PureService.exe
        System Up-Time   00:00:00
        Process Up-Time   01:03:31
    Top 5 Threads by CPU time
    Note - Times include both user mode and kernel mode for each thread Thread ID: 0     Total CPU Time:
        00:00:31.296 Entry Point for Thread: 0x00000000
        Thread ID: 2     Total CPU Time: 00:00:00.077 Entry Point for Thread: 0x00000000
        Thread ID: 7     Total CPU Time: 00:00:00.015 Entry Point for Thread: 0x00000000
        Thread ID: 5     Total CPU Time: 00:00:00.015 Entry Point for Thread: 0x00000000
        Thread ID: 4     Total CPU Time: 00:00:00.015 Entry Point for Thread: 0x00000000
    NET Analysis Report
          CLR Information
    .NET Threads Summary
    CLR Information
    CLR version = 4.0.30319.34014
    CLR Debugger Extension = C:\Program Files\DebugDiag\x86Support\Exts\psscor4.dll
        .NET Threads Summary
        Failed to request ThreadStore
        Locked critical section report
        Critical Section    crpe32+76f158
        Lock State   Uninitialized
        Lock Count   1
        Recursion Count   1
        Entry Count   0
        Contention Count   0
        Spin Count   33556432
        Owner Thread System ID   7988 (not present in dump)
    Thread report
        Thread 0 - System ID 7988
        Entry point   0x00000000
        Create time   10/8/2014 2:33:00 PM
        Time spent in user mode   0 Days 00:00:24.687
        Time spent in kernel mode   0 Days 00:00:06.609
    This thread is not fully resolved and may or may not be a problem. Further analysis of these threads may be required.
    .NET Call Stack
    Function
        System.Windows.Forms.UnsafeNativeMethods.DispatchMessageW(MSG ByRef)
        System.Windows.Forms.UnsafeNativeMethods.DispatchMessageW(MSG ByRef)
        System.Windows.Forms.UnsafeNativeMethods.DispatchMessageW(MSG ByRef)
    Full Call Stack
    Function   Source
    ntdll!NtWaitForSingleObject+c
    KERNELBASE!WaitForSingleObjectEx+99
    KERNELBASE!WaitForSingleObject+12
    dtsagent+3376d
    sacommlayer+965c
    clientdoc+31995
    clientdoc+10961
    clientdoc+10b14
    clientdoc+27b07
    clr!JIT_MonExitWorker+a
    0x03eb1310
    0x09146f40
    0x114496b4
    0x114bf320
    Back to Top
    Thread 1 - System ID 4672
    Entry point   0x00000000
    Create time   10/8/2014 2:33:00 PM
    Time spent in user mode 0 Days 00:00:00.00
    Time spent in kernel mode   0 Days 00:00:00.00
    Function   Source
    ntdll!NtWaitForMultipleObjects+c
    KERNELBASE!WaitForMultipleObjectsEx+dc
    clr!DebuggerRCThread::MainLoop+98
    clr!DebuggerRCThread::ThreadProc+cb
    clr!DebuggerRCThread::ThreadProcStatic+b9
    kernel32!BaseThreadInitThunk+e
    ntdll!__RtlUserThreadStart+20
    ntdll!_RtlUserThreadStart+1b
    Back to Top
    Thread 2 - System ID 7832
    Entry point   0x00000000
    Create time   10/8/2014 2:33:00 PM
    Time spent in user mode 0 Days 00:00:00.062
    Time spent in kernel mode   0 Days 00:00:00.015
    .NET Call Stack
    Function
    Full Call Stack
    Function   Source
    ntdll!NtWaitForMultipleObjects+c
    KERNELBASE!WaitForMultipleObjectsEx+dc
    clr!WKS::WaitForFinalizerEvent+be
    clr!WKS::GCHeap::FinalizerThreadWorker+6e
    clr!ManagedThreadBase_DispatchInner+67
    clr!ManagedThreadBase_DispatchMiddle+82
    clr!ManagedThreadBase_DispatchOuter+5b
    clr!WKS::GCHeap::FinalizerThreadStart+198
    clr!Thread::intermediateThreadProc+4d
    kernel32!BaseThreadInitThunk+e
    ntdll!__RtlUserThreadStart+20
    ntdll!_RtlUserThreadStart+1b
    Back to Top
    Thread 3 - System ID 4668
    Entry point   0x00000000
    Create time   10/8/2014 2:33:01 PM
    Time spent in user mode 0 Days 00:00:00.00
    Time spent in kernel mode   0 Days 00:00:00.00
    .NET Call Stack
    Function
    Full Call Stack
    Function   Source
    ntdll!NtDelayExecution+c
    KERNELBASE!SleepEx+8a
    clr!ThreadpoolMgr::TimerThreadFire+3e
    clr!ThreadpoolMgr::TimerThreadStart+6b
    kernel32!BaseThreadInitThunk+e
    ntdll!__RtlUserThreadStart+20
    ntdll!_RtlUserThreadStart+1b
    Back to Top
    Thread 4 - System ID 4020
    Entry point   0x00000000
    Create time   10/8/2014 2:33:01 PM
    Time spent in user mode 0 Days 00:00:00.015
    Time spent in kernel mode   0 Days 00:00:00.00
    Function   Source
    ntdll!NtRemoveIoCompletion+c
    KERNELBASE!GetQueuedCompletionStatus+44
    System_Data!SNIAsyncWait+71
    kernel32!BaseThreadInitThunk+e
    ntdll!__RtlUserThreadStart+20
    ntdll!_RtlUserThreadStart+1b
    Back to Top
    Thread 5 - System ID 7308
    Entry point   0x00000000
    Create time   10/8/2014 2:33:01 PM
    Time spent in user mode 0 Days 00:00:00.00
    Time spent in kernel mode   0 Days 00:00:00.015
    Function   Source
    ntdll!NtWaitForMultipleObjects+c
    KERNELBASE!WaitForMultipleObjectsEx+dc
    user32!MsgWaitForMultipleObjectsEx+159
    user32!MsgWaitForMultipleObjects+1f
    GdiPlus!BackgroundThreadProc+4b
    GdiPlus!DllRefCountSafeThreadThunk+10
    kernel32!BaseThreadInitThunk+e
    ntdll!__RtlUserThreadStart+20
    ntdll!_RtlUserThreadStart+1b
    Back to Top
    Thread 6 - System ID 1988
    Entry point   0x00000000
    Create time   10/8/2014 3:28:20 PM
    Time spent in user mode 0 Days 00:00:00.00
    Time spent in kernel mode   0 Days 00:00:00.00
    This thread is not fully resolved and may or may not be a problem. Further analysis of these threads may be required.
    Function   Source
    user32!NtUserGetMessage+c
    user32!GetMessageW+2a
    mfc80u!AfxInternalPumpMessage+18 f:\dd\vctools\vc7libs\ship\atlmfc\src\mfc\thrdcore.cpp @ 153 + f
    mfc80u!CWinThread::Run+54 f:\dd\vctools\vc7libs\ship\atlmfc\src\mfc\thrdcore.cpp @ 625 + 7
    mfc80u!_AfxThreadEntry+10c f:\dd\vctools\vc7libs\ship\atlmfc\src\mfc\thrdcore.cpp @ 126
    msvcr80+29bb
    msvcr80+2a47
    ntdll!__RtlUserThreadStart+20
    ntdll!_RtlUserThreadStart+1b
    Back to Top
    Thread 7 - System ID 7596
    Entry point   0x00000000
    Create time   10/8/2014 3:28:20 PM
    Time spent in user mode 0 Days 00:00:00.015
    Time spent in kernel mode   0 Days 00:00:00.00
    This thread is not fully resolved and may or may not be a problem. Further analysis of these threads may be required.
    Function   Source
    user32!NtUserGetMessage+c
    user32!GetMessageW+2a
    mfc80u!AfxInternalPumpMessage+18 f:\dd\vctools\vc7libs\ship\atlmfc\src\mfc\thrdcore.cpp @ 153 + f
    mfc80u!CWinThread::Run+54 f:\dd\vctools\vc7libs\ship\atlmfc\src\mfc\thrdcore.cpp @ 625 + 7
    mfc80u!_AfxThreadEntry+10c f:\dd\vctools\vc7libs\ship\atlmfc\src\mfc\thrdcore.cpp @ 126
    msvcr80+29bb
    msvcr80+2a47
    ntdll!__RtlUserThreadStart+20
    ntdll!_RtlUserThreadStart+1b
    Back to Top
    Thread 8 - System ID 2880
    Entry point   0x00000000
    Create time   10/8/2014 3:28:20 PM
    Time spent in user mode 0 Days 00:00:00.00
    Time spent in kernel mode   0 Days 00:00:00.00
    This thread is not fully resolved and may or may not be a problem. Further analysis of these threads may be required.
    Function   Source
    user32!NtUserGetMessage+c
    user32!GetMessageW+2a
    mfc80u!AfxInternalPumpMessage+18 f:\dd\vctools\vc7libs\ship\atlmfc\src\mfc\thrdcore.cpp @ 153 + f
    mfc80u!CWinThread::Run+54 f:\dd\vctools\vc7libs\ship\atlmfc\src\mfc\thrdcore.cpp @ 625 + 7
    mfc80u!_AfxThreadEntry+10c f:\dd\vctools\vc7libs\ship\atlmfc\src\mfc\thrdcore.cpp @ 126
    msvcr80+29bb
    msvcr80+2a47
    ntdll!__RtlUserThreadStart+20
    ntdll!_RtlUserThreadStart+1b
    Back to Top
    Thread 9 - System ID 8072
    Entry point   0x00000000
    Create time   10/8/2014 3:28:20 PM
    Time spent in user mode 0 Days 00:00:00.00
    Time spent in kernel mode   0 Days 00:00:00.00
    This thread is not fully resolved and may or may not be a problem. Further analysis of these threads may be required.
    Function   Source
    ntdll!NtWaitForSingleObject+c
    ntdll!RtlpWaitOnCriticalSection+d0
    ntdll!RtlpEnterCriticalSectionContended+a0
    ntdll!RtlEnterCriticalSection+42
    crpe32+13e84
    crpe32+13ec5
    Crash Dump Analysis (Workstation 2)
    WARNING - DebugDiag was unable to locate debug symbols for crpe32.dll, so the information below may be incomplete.
    Detected possible blocking or leaked critical section at crpe32!MWCleanupProcess+3b3998 owned by thread 0 in PureService.dmp
    Impact of this lock
    9.09% of threads blocked
    (Threads 9)
    The following functions are trying to enter this critical section
    crpe32!Ordinal995+13e84
    The following module(s) are involved with this critical section
    C:\Program Files (x86)\SAP BusinessObjects\Crystal Reports for .NET Framework 4.0\Common\SAP BusinessObjects Enterprise XI 4.0\win32_x86\crpe32.dll from SAP BusinessObjects
    The following vendors were identified for follow up based on root cause analysis
    SAP BusinessObjects
    Please follow up with the vendors identified above
    Report for PureService.dmp
        Type of Analysis Performed   Hang Analysis
        Machine Name   ADMIN-LSM
        Operating System   Unexpected
        Number Of Processors   4
        Process ID   3880
        Process Image   C:\Scribble\MarinaOffice.NET\PureService.exe
        System Up-Time   1 day(s) 04:57:28
        Process Up-Time   01:03:06
    Top 5 Threads by CPU time
        Note - Times include both user mode and kernel mode for each thread Thread ID: 0     Total CPU Time: 00:00:31.296 Entry Point for Thread: 0x00000000
        Thread ID: 2     Total CPU Time: 00:00:00.077 Entry Point for Thread: 0x00000000
        Thread ID: 7     Total CPU Time: 00:00:00.015 Entry Point for Thread: 0x00000000
        Thread ID: 5     Total CPU Time: 00:00:00.015 Entry Point for Thread: 0x00000000
        Thread ID: 4     Total CPU Time: 00:00:00.015 Entry Point for Thread: 0x00000000
    .NET Analysis Report
    CLR Information
    .NET Threads Summary
    CLR Information
    CLR version = 4.0.30319.34014
    CLR Debugger Extension = C:\Program Files\DebugDiag\x86Support\Exts\psscor4.dll
    .NET Threads Summary
        Failed to request ThreadStore
        Locked critical section report
        Critical Section    crpe32!MWCleanupProcess+3b3998
        Lock State   Locked
        Lock Count   1
        Recursion Count   1
        Entry Count   0
        Contention Count   1
        Spin Count   33556432
        Owner Thread   0
        Owner Thread System ID   7988
    Thread report
    Thread 0 - System ID 7988
        Entry point   0x00000000
        Create time   10/8/2014 2:33:00 PM
        Time spent in user mode   0 Days 00:00:24.687
        Time spent in kernel mode   0 Days 00:00:06.609
    This thread is not fully resolved and may or may not be a problem. Further analysis of these threads may be required.
    .NET Call Stack
    Function
        CrystalDecisions.ReportAppServer.ClientDoc.ReportClientDocumentClass.Open(System.Object ByRef, Int32)
        CrystalDecisions.CrystalReports.Engine.CRPE.PEOpenEngineEx(CrystalDecisions.CrystalReports.Engine.PEEngineOptions ByRef)
        System.Windows.Forms.UnsafeNativeMethods.DispatchMessageW(MSG ByRef)
        System.Windows.Forms.UnsafeNativeMethods.DispatchMessageW(MSG ByRef)
        System.Windows.Forms.UnsafeNativeMethods.DispatchMessageW(MSG ByRef)
    Full Call Stack
    Function   Source
        ntdll!NtWaitForSingleObject+c
        KERNELBASE!WaitForSingleObjectEx+99
        KERNELBASE!WaitForSingleObject+12
        dtsagent+3376d
        sacommlayer!DllGetClassObject+16dc
        clientdoc!DllGetClassObject+2b26b
        clientdoc!DllGetClassObject+a237
        clientdoc!DllGetClassObject+a3ea
        clientdoc!DllGetClassObject+213dd
        clr!JIT_MonExitWorker+a
        0x03eb1310
        0x09146f40
        0x114496b4
        0x114bf320
    Back to Top
    Thread 1 - System ID 4672
        Entry point   0x00000000
        Create time   10/8/2014 2:33:00 PM
        Time spent in user mode   0 Days 00:00:00.00
        Time spent in kernel mode   0 Days 00:00:00.00
    Function   Source
        ntdll!NtWaitForMultipleObjects+c
        KERNELBASE!WaitForMultipleObjectsEx+dc
        clr!DebuggerRCThread::MainLoop+98
        clr!DebuggerRCThread::ThreadProc+cb
        clr!DebuggerRCThread::ThreadProcStatic+b9
        kernel32!BaseThreadInitThunk+e
        ntdll!__RtlUserThreadStart+20
        ntdll!_RtlUserThreadStart+1b
    Back to Top
    Thread 2 - System ID 7832
        Entry point   0x00000000
        Create time   10/8/2014 2:33:00 PM
        Time spent in user mode   0 Days 00:00:00.062
        Time spent in kernel mode   0 Days 00:00:00.015
    .NET Call Stack
    Function
    Full Call Stack
    Function   Source
        ntdll!NtWaitForMultipleObjects+c
        KERNELBASE!WaitForMultipleObjectsEx+dc
        clr!WKS::WaitForFinalizerEvent+be
        clr!WKS::GCHeap::FinalizerThreadWorker+6e
        clr!ManagedThreadBase_DispatchInner+67
        clr!ManagedThreadBase_DispatchMiddle+82
        clr!ManagedThreadBase_DispatchOuter+5b
        clr!WKS::GCHeap::FinalizerThreadStart+198
        clr!Thread::intermediateThreadProc+4d
        kernel32!BaseThreadInitThunk+e
        ntdll!__RtlUserThreadStart+20
        ntdll!_RtlUserThreadStart+1b
    Back to Top
    Thread 3 - System ID 4668
        Entry point   0x00000000
        Create time   10/8/2014 2:33:01 PM
        Time spent in user mode   0 Days 00:00:00.00
        Time spent in kernel mode   0 Days 00:00:00.00
    .NET Call Stack
    Function
    Full Call Stack
    Function   Source
        ntdll!NtDelayExecution+c
        KERNELBASE!SleepEx+8a
        clr!ThreadpoolMgr::TimerThreadFire+3e
        clr!ThreadpoolMgr::TimerThreadStart+6b
        kernel32!BaseThreadInitThunk+e
        ntdll!__RtlUserThreadStart+20
        ntdll!_RtlUserThreadStart+1b
    Back to Top
    Thread 4 - System ID 4020
        Entry point   0x00000000
        Create time   10/8/2014 2:33:01 PM
        Time spent in user mode   0 Days 00:00:00.015
        Time spent in kernel mode   0 Days 00:00:00.00
    Function   Source
        ntdll!NtRemoveIoCompletion+c
        KERNELBASE!GetQueuedCompletionStatus+44
        System_Data!SNIAsyncWait+71
        kernel32!BaseThreadInitThunk+e
        ntdll!__RtlUserThreadStart+20
        ntdll!_RtlUserThreadStart+1b
    Back to Top
    Thread 5 - System ID 7308
        Entry point   0x00000000
        Create time   10/8/2014 2:33:01 PM
        Time spent in user mode   0 Days 00:00:00.00
        Time spent in kernel mode   0 Days 00:00:00.015
    Function   Source
        ntdll!NtWaitForMultipleObjects+c
        KERNELBASE!WaitForMultipleObjectsEx+dc
        user32!MsgWaitForMultipleObjectsEx+159
        user32!MsgWaitForMultipleObjects+1f
        GdiPlus!BackgroundThreadProc+4b
        GdiPlus!DllRefCountSafeThreadThunk+10
        kernel32!BaseThreadInitThunk+e
        ntdll!__RtlUserThreadStart+20
        ntdll!_RtlUserThreadStart+1b
    Back to Top
    Thread 6 - System ID 1988
        Entry point   0x00000000
        Create time   10/8/2014 3:28:20 PM
        Time spent in user mode   0 Days 00:00:00.00
        Time spent in kernel mode   0 Days 00:00:00.00
    Function   Source
        user32!NtUserGetMessage+c
        user32!GetMessageW+2a
        mfc80u!AfxInternalPumpMessage+18 f:\dd\vctools\vc7libs\ship\atlmfc\src\mfc\thrdcore.cpp @ 153 + f
        mfc80u!CWinThread::Run+54 f:\dd\vctools\vc7libs\ship\atlmfc\src\mfc\thrdcore.cpp @ 625 + 7
        mfc80u!_AfxThreadEntry+10c f:\dd\vctools\vc7libs\ship\atlmfc\src\mfc\thrdcore.cpp @ 126
        msvcr80!_callthreadstartex+1b f:\dd\vctools\crt_bld\self_x86\crt\src\threadex.c @ 348 + 6
        msvcr80!_threadstartex+66 f:\dd\vctools\crt_bld\self_x86\crt\src\threadex.c @ 326 + 5
        kernel32!BaseThreadInitThunk+e
        ntdll!__RtlUserThreadStart+20
        ntdll!_RtlUserThreadStart+1b
    Back to Top
    Thread 7 - System ID 7596
        Entry point   0x00000000
        Create time   10/8/2014 3:28:20 PM
        Time spent in user mode   0 Days 00:00:00.015
        Time spent in kernel mode   0 Days 00:00:00.00
    Function   Source
        user32!NtUserGetMessage+c
        user32!GetMessageW+2a
        mfc80u!AfxInternalPumpMessage+18 f:\dd\vctools\vc7libs\ship\atlmfc\src\mfc\thrdcore.cpp @ 153 + f
        mfc80u!CWinThread::Run+54 f:\dd\vctools\vc7libs\ship\atlmfc\src\mfc\thrdcore.cpp @ 625 + 7
        mfc80u!_AfxThreadEntry+10c f:\dd\vctools\vc7libs\ship\atlmfc\src\mfc\thrdcore.cpp @ 126
        msvcr80!_callthreadstartex+1b f:\dd\vctools\crt_bld\self_x86\crt\src\threadex.c @ 348 + 6
        msvcr80!_threadstartex+66 f:\dd\vctools\crt_bld\self_x86\crt\src\threadex.c @ 326 + 5
        kernel32!BaseThreadInitThunk+e
        ntdll!__RtlUserThreadStart+20
        ntdll!_RtlUserThreadStart+1b
    Back to Top
    Thread 8 - System ID 2880
        Entry point   0x00000000
        Create time   10/8/2014 3:28:20 PM
        Time spent in user mode   0 Days 00:00:00.00
        Time spent in kernel mode   0 Days 00:00:00.00
    Function   Source
        user32!NtUserGetMessage+c
        user32!GetMessageW+2a
        mfc80u!AfxInternalPumpMessage+18 f:\dd\vctools\vc7libs\ship\atlmfc\src\mfc\thrdcore.cpp @ 153 + f
        mfc80u!CWinThread::Run+54 f:\dd\vctools\vc7libs\ship\atlmfc\src\mfc\thrdcore.cpp @ 625 + 7
        mfc80u!_AfxThreadEntry+10c f:\dd\vctools\vc7libs\ship\atlmfc\src\mfc\thrdcore.cpp @ 126
        msvcr80!_callthreadstartex+1b f:\dd\vctools\crt_bld\self_x86\crt\src\threadex.c @ 348 + 6
        msvcr80!_threadstartex+66 f:\dd\vctools\crt_bld\self_x86\crt\src\threadex.c @ 326 + 5
        kernel32!BaseThreadInitThunk+e
        ntdll!__RtlUserThreadStart+20
        ntdll!_RtlUserThreadStart+1b
    Back to Top
    Thread 9 - System ID 8072
        Entry point   0x00000000
        Create time   10/8/2014 3:28:20 PM
        Time spent in user mode   0 Days 00:00:00.00
        Time spent in kernel mode   0 Days 00:00:00.00
    This thread is not fully resolved and may or may not be a problem. Further analysis of these threads may be required.
    Function   Source
        ntdll!NtWaitForSingleObject+c
        ntdll!RtlpWaitOnCriticalSection+d0
        ntdll!RtlpEnterCriticalSectionContended+a0
        ntdll!RtlEnterCriticalSection+42
        crpe32!Ordinal995+13e84
        crpe32!Ordinal995+13ec5
    Back to Top
    Thread 10 - System ID 4756
        Entry point   0x00000000
        Create time   10/8/2014 3:36:03 PM
        Time spent in user mode   0 Days 00:00:00.00
        Time spent in kernel mode   0 Days 00:00:00.00
    .NET Call Stack
    Function
    Full Call Stack
    Function   Source
        ntdll!NtWaitForSingleObject+c
        KERNELBASE!WaitForSingleObjectEx+99
        clr!CLRSemaphore::Wait+bf
        clr!ThreadpoolMgr::UnfairSemaphore::Wait+12f
        clr!ThreadpoolMgr::WorkerThreadStart+309
        clr!Thread::intermediateThreadProc+4d
        kernel32!BaseThreadInitThunk+e
        ntdll!__RtlUserThreadStart+20
        ntdll!_RtlUserThreadStart+1b
    System Diagnostic Information
        [System Summary]
        Item Value
        OS Name Microsoft Windows 7 Professional x64
        OS Version 6.1 Service Pack 1 (Build 7601)
        System Name RENTAL
        System Model OptiPlex 760
        System Manufacturer Dell Inc.
        Processor Intel(R) Core(TM)2 Duo CPU     E8400 @ 3.00GHz
        BIOS Version DELL   - 15
        IP 192.168.234.4
        Windows Directory C:\Windows
        System Directory C:\Windows\system32
        Locale United States
        User Name Rentals
        Time Zone Central Standard Time
        Total Physical Memory 3933 MB
        Available Physical Memory 1100 MB
        Serial number H2RN5J1
        MAC address 00-23-AE-8D-BD-AD

Hi Aaaron
This will be one of those; "works here, not there, what's the diff?". E.g.;
OS?
Load?
Runtime - CR, DB clinet, VC++ and other.
Printer drivers(?)
If this is a 32 bit app, use the Modules utility to compare the runtime on a working computer and one that does not work. When doing the comparisons, look at the CR runtime, the db runtime, the VC++ runtime and any other runtime differences.
Since you are using MS SQL 2012, ensure that the SQL Native 11 client is installed.
Re. printer drivers, check to see that you are using the latest updates for what ever printer is default or used by the reports. Also, make sure the printer driver is designed for the OS.
Oh. One more thing. You can attach files here; just click on the "Use advanced editor" link. You will have to rename the file to .txt, then attach. Just sayin - that way you don't have to copy paste
- Ludek
Senior Support Engineer AGS Product Support, Global Support Center Canada
Follow us on Twitter
Message was edited by: Ludek Uher

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Event sequence: 897
Event occurrence: 11
Event detail code: 0
Application information:
    Application domain: /LM/W3SVC/1/Root/ICE-8-128886022277968070
    Trust level: Full
    Application Virtual Path: /ICE
    Application Path: C:\Inetpub\wwwroot\ICE\
    Machine name: FOXMETA1
Process information:
    Process ID: 13944
    Process name: w3wp.exe
    Account name: FROF\foxservice
Exception information:
    Exception type: COMException
    Exception message: Creating an instance of the COM component with CLSID {7487987A-DED9-4D16-A5C0-EB6AB3653411} from the IClassFactory failed due to the following error: 80040154.
Request information:
    Request URL: http://foxmeta1/ICE/ReportViewer.aspx?ReportName=Request&RequestID=129262
    Request path: /ICE/ReportViewer.aspx
    User host address: 10.11.3.88
    User: FROF\smoldovanskiy
    Is authenticated: True
    Authentication Type: NTLM
    Thread account name: FROF\foxservice
Thread information:
    Thread ID: 1
    Thread account name: FROF\foxservice
    Is impersonating: True
    Stack trace:    at CrystalDecisions.ReportAppServer.ReportClientDocumentWrapper.CreateRptDoc()
   at CrystalDecisions.ReportAppServer.ReportClientDocumentWrapper..ctor()
   at CrystalDecisions.CrystalReports.Engine.ReportDocument.Initialize()
   at CrystalDecisions.CrystalReports.Engine.ReportDocument..ctor()
   at ICEWebSite.ReportViewer..ctor() in C:\Inetpub\wwwroot\ICE_VSS\FoxRothschild.ICE\ICEWebSite\ReportViewer.aspx.vb:line 18
   at ASP.reportviewer_aspx..ctor()
   at __ASP.FastObjectFactory_app_web_bitpmvry.Create_ASP_reportviewer_aspx()
   at System.Web.Compilation.BuildResultCompiledType.CreateInstance()
   at System.Web.Compilation.BuildManager.CreateInstanceFromVirtualPath(VirtualPath virtualPath, Type requiredBaseType, HttpContext context, Boolean allowCrossApp, Boolean noAssert)
   at System.Web.UI.PageHandlerFactory.GetHandlerHelper(HttpContext context, String requestType, VirtualPath virtualPath, String physicalPath)
   at System.Web.UI.PageHandlerFactory.System.Web.IHttpHandlerFactory2.GetHandler(HttpContext context, String requestType, VirtualPath virtualPath, String physicalPath)
   at System.Web.HttpApplication.MapHttpHandler(HttpContext context, String requestType, VirtualPath path, String pathTranslated, Boolean useAppConfig)
   at System.Web.HttpApplication.MapHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute()
   at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously)
It definetly seems that you need that dll to show the report.
There was another dll there called C:\WINDOWS\system32\cxlib-3-1.dll renaming that one seems to not do anything.

Unable to change 'When viewing report' option

Hi,
Some of my reports in BO11 have the check box for 'When viewing report' under Process -> Database grayed out, what's the reason and how can I change it ?
I'm logging in as Administrator and have all permissions granted.
Thanks in advanced.

HI,
Thanks for the reply..
But i have used Internet services (HTML template) for the radio option displays and only the background functionalities are done in SE80 program.
The issue in over writing the default selected radio option with the option what the user selected.
Appreciate your inputs.
Thanks!

Mounted Drives Cause Applications to Hang on Connection Change

When I change from wired to wireless connection to my network (or vice versa) mounted volumes seem to cause applications using those volumes to hang. This happens when going from wired to wireless, or vice versa, and happens regardless of the path (wired + wireless -> wired; wireless -> nothing -> wireless; wireless -> wired, etc.). Affected applications do not recover until the original connection is restored. Un-mounting all Volumes before switching prevents this problem. This problem causes the Finder to hang if an unmount or browse of a mounted volume is attempted after the switch.
(All volumes are on the same network on the same workgroup as the affected Mac. Wireless is via an AirPort Express connected to the same router as the Mac.)
MacBook Pro (15.4"- 2.33GHz - 3 GB - 160 GB) Mac OS X (10.4.8) (Macintosh 128k, long ago)

Well, maybe Windows has a hook to explicitly "turn off" a network interface, which shuts down the TCP connections; and maybe OS X doesn't have this.
It should be "a long time" (on the order of 10 minutes), not forever.
I think that unmounting prior to the switch is the only way to prevent this. If there is another way, it probably involves using ifconfig in Terminal to force the old interface down (which might explicitly tell TCP to give up on the old connections).
Powerbook G4 1GHz Mac OS X (10.3.9)

Cross-tab with a lot of data causes fault in crpe32.dll when exporting to Excel

Hello. I believe I found a bug in the Service Pack 9. After upgrading my production to runtime 9, I found that cross-tab reports with large datasets crashed the website. Per the Windows Application Log, a fault happened in the crpe32.dll. So I uninstalled the runtimes for 9 and re-installed 8 and the reports worked again. My production uses the 64 bit runtimes.
I created a test site which includes a two datasets one large and one small with two reports, one cross-tab and another non-cross-tab. The site has four pages, one to open the cross-tab report using the large dataset, another with the same cross-tab report using the small dataset, another for the non-cross-tab report using the large dataset and the last with the non-cross-tab report using the small dataset. Only the cross-tab report using the large dataset causes the fault. I’ve attached the test site for you use as needed.

Hi Thomas,
What version of Visual Studio are you using?
What OS are you using?
What version of IIS?
I did a quick test using a simplied one liner WEB app and I see the same thing...
FYI, changes we've done is IIS recommends, actually it's a must, to load the report and viewer in the Page_Init section and not the Page_Load so you initialize all of the required dependencies, Page Load doesn't handle it properly...
I tried both, doesn't make any difference...
By the way your "large dataset" is not that big. I've seen people use a 10 meg xml files.
Try moving all of your code to the Page_Init section and test again to confirm...
I don't believe it has anything to do with the amount data directly, I believe it's the number of pages to render for a crosstab report.
I'll escalate this to DEV - ADAPT01726274
Set for SP 10 ( which means I set it to be fix in SP 10 but it does not mean it will be. All depends on DEV's work load )
Thanks
Don

Garbage text when viewing reports

Post Author: icecroft
CA Forum: General
Hello everyone!
Is there anyone here who has encountered this error? When running any Crystal Report, our client gets garbage text as a report output. The weird thing is, when this report is exported to PDF, the output is perfectly fine. They are currently running on Windows XP and uses Crystal Report 10.
If it helps, here's a screenshot of the report with garbage text:
I would really appreciate it if anyone could help me with this.
Thanks a lot!!!

The basic flow is this, for the situation in which I'm seeing this issue.
This is a desktop application using an Access database as its data store, with a button that allows the user to view a Crystal Report containing all of the data that's in the screen.
When the user clicks on the button to view the report, the application does the following:
- Builds up a DataRow containing all of the data representing the current 'item' being viewed in the application
- Inserts the row into the Access database using the DataSet / TableAdapter (creates a new database connection each time)
- Creates a new instance of the Crystal Report class to be viewed
- set the database connection info in the report to the access database being used by the application
- create a new form containing a CrystalReportViewer control
- set the ReportSource of the control to the instance of the Crystal Report created above
- show the form / CrystalReportViewer control.
That what you were looking for?

Error when viewing report Only when records returned.

We have a strange situtation in that when we view a particular report it errors out when viewing ONLY when there are records returned. To make matters worse this report takes several parameters, and only on one parameter does this occur. That is say we have param1, param2, param3, param4. if we fill in parameters and param3 has a value of "value1" and it returns results we are fine. The same happens for our second value ("value2"), however when we make param3's value "Value2" and it returns results the report throws an error 73. The stack trace is below. Any ideas on this one? It is really throwing me since it is only for one value of the parameter that we get the error.
2009-01-26 07:34:25,892 ERROR [JRCCommunicationAdapter] JRCAgent3 detected an exception: 73
     at com.crystaldecisions.reports.saveddata.c.aj.a(Unknown Source)
     at com.crystaldecisions.reports.saveddata.c.p.if(Unknown Source)
     at com.crystaldecisions.reports.dataengine.r.a(Unknown Source)
     at com.crystaldecisions.reports.dataengine.s.a(Unknown Source)
     at com.crystaldecisions.reports.dataengine.s.if(Unknown Source)
     at com.crystaldecisions.reports.dataengine.bk.if(Unknown Source)
     at com.crystaldecisions.reports.formatter.formatter.objectformatter.be.if(Unknown Source)
     at com.crystaldecisions.reports.formatter.formatter.objectformatter.be.a(Unknown Source)
     at com.crystaldecisions.reports.formatter.formatter.objectformatter.be.h(Unknown Source)
     at com.crystaldecisions.reports.formatter.formatter.objectformatter.be.for(Unknown Source)
     at com.crystaldecisions.reports.formatter.formatter.objectformatter.bt.a(Unknown Source)
     at com.crystaldecisions.reports.formatter.formatter.objectformatter.bv.a(Unknown Source)
     at com.crystaldecisions.reports.formatter.formatter.objectformatter.bv.a(Unknown Source)
     at com.crystaldecisions.reports.formatter.formatter.objectformatter.bf.a(Unknown Source)
     at com.crystaldecisions.reports.formatter.formatter.objectformatter.cd.for(Unknown Source)
     at com.crystaldecisions.reports.formatter.formatter.objectformatter.cd.for(Unknown Source)
     at com.crystaldecisions.reports.formatter.formatter.objectformatter.b3.for(Unknown Source)
     at com.crystaldecisions.reports.formatter.formatter.objectformatter.bt.a(Unknown Source)
     at com.crystaldecisions.reports.formatter.formatter.objectformatter.cd.a(Unknown Source)
     at com.crystaldecisions.reports.formatter.formatter.objectformatter.cd.a(Unknown Source)
     at com.crystaldecisions.reports.formatter.formatter.objectformatter.cd.a(Unknown Source)
     at com.crystaldecisions.reports.formatter.formatter.objectformatter.ca.a(Unknown Source)
     at com.crystaldecisions.reports.formatter.formatter.objectformatter.a9.a(Unknown Source)
     at com.crystaldecisions.reports.formatter.formatter.e.m.a(Unknown Source)
     at com.crystaldecisions.reports.formatter.formatter.objectformatter.cd.for(Unknown Source)
     at com.crystaldecisions.reports.formatter.formatter.objectformatter.cd.for(Unknown Source)
     at com.crystaldecisions.reports.formatter.formatter.objectformatter.b3.for(Unknown Source)
     at com.crystaldecisions.reports.formatter.formatter.e.m.for(Unknown Source)
     at com.crystaldecisions.reports.formatter.formatter.objectformatter.bt.a(Unknown Source)
     at com.crystaldecisions.reports.formatter.formatter.e.p.l(Unknown Source)
     at com.crystaldecisions.reports.formatter.formatter.e.p.void(Unknown Source)
     at com.businessobjects.reports.sdk.b.b.a(Unknown Source)
     at com.businessobjects.reports.sdk.JRCCommunicationAdapter.request(Unknown Source)
     at com.crystaldecisions.proxy.remoteagent.x.a(Unknown Source)
     at com.crystaldecisions.proxy.remoteagent.q.a(Unknown Source)
     at com.crystaldecisions.sdk.occa.report.application.dd.a(Unknown Source)
     at com.crystaldecisions.sdk.occa.report.application.ReportSource.a(Unknown Source)
     at com.crystaldecisions.sdk.occa.report.application.ReportSource.getLastPageNumber(Unknown Source)
     at com.crystaldecisions.sdk.occa.report.application.AdvancedReportSource.getLastPageNumber(Unknown Source)
     at com.crystaldecisions.sdk.occa.report.application.NonDCPAdvancedReportSource.getLastPageNumber(Unknown Source)
     at com.crystaldecisions.reports.reportengineinterface.JPEReportSource.getLastPageNumber(Unknown Source)
     at com.sacs.casi.oasis.action.reporting.ReportingAction.view(ReportingAction.java:117)
     at com.sacs.casi.oasis.action.reporting.ReportingAction.unspecified(ReportingAction.java:46)
     at org.apache.struts.actions.DispatchAction.dispatchMethod(DispatchAction.java:245)
     at org.apache.struts.actions.DispatchAction.execute(DispatchAction.java:170)
     at org.apache.struts.action.RequestProcessor.processActionPerform(RequestProcessor.java:425)
     at org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:228)
     at org.apache.struts.action.ActionServlet.process(ActionServlet.java:1913)
     at org.apache.struts.action.ActionServlet.doGet(ActionServlet.java:449)
     at javax.servlet.http.HttpServlet.service(HttpServlet.java:617)
     at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
     at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290)
     at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
     at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:630)
     at org.apache.catalina.core.ApplicationDispatcher.processRequest(ApplicationDispatcher.java:436)
     at org.apache.catalina.core.ApplicationDispatcher.doForward(ApplicationDispatcher.java:374)
     at org.apache.catalina.core.ApplicationDispatcher.forward(ApplicationDispatcher.java:302)
     at org.apache.struts.action.RequestProcessor.doForward(RequestProcessor.java:1078)
     at org.apache.struts.tiles.TilesRequestProcessor.doForward(TilesRequestProcessor.java:295)
     at org.apache.struts.action.RequestProcessor.processForwardConfig(RequestProcessor.java:396)
     at org.apache.struts.tiles.TilesRequestProcessor.processForwardConfig(TilesRequestProcessor.java:347)
     at org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:232)
     at org.apache.struts.action.ActionServlet.process(ActionServlet.java:1913)
     at org.apache.struts.action.ActionServlet.doGet(ActionServlet.java:449)
     at javax.servlet.http.HttpServlet.service(HttpServlet.java:617)
     at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
     at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290)
     at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
     at com.sacs.casi.oasis.filter.ActionFilter.doFilter(ActionFilter.java:101)
     at com.sacs.casi.oasis.filter.ActionFilter.doFilter(ActionFilter.java:53)
     at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
     at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
     at com.planetj.servlet.filter.compression.CompressingFilter.doFilter(CompressingFilter.java:222)
     at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
     at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
     at com.sacs.casi.oasis.filter.SecurityFilter.doFilter(SecurityFilter.java:144)
     at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
     at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
     at com.sacs.casi.oasis.filter.Log4JRequestInfoFilter.doFilter(Log4JRequestInfoFilter.java:42)
     at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
     at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
     at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:233)
     at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191)
     at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:525)
     at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:128)
     at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102)
     at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)
     at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:286)
     at org.apache.jk.server.JkCoyoteHandler.invoke(JkCoyoteHandler.java:190)
     at org.apache.jk.common.HandlerRequest.invoke(HandlerRequest.java:283)
     at org.apache.jk.common.ChannelSocket.invoke(ChannelSocket.java:767)
     at org.apache.jk.common.ChannelSocket.processConnection(ChannelSocket.java:697)
     at org.apache.jk.common.ChannelSocket$SocketConnection.runIt(ChannelSocket.java:889)
     at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:690)
     at java.lang.Thread.run(Unknown Source)

That's a strange issue.
Now that you've mentioned stored procs - does the stored proc handle params set to null?
I've seen issues where on verify Crystal sends null param values to stored proc, and if the stored proc doesn't handle them (or return a consistent schema), errors out.
Above in case you'd like to revisit the issue or if you encounter the issue again.
Sincerely,
Ted Ueda

DPM 2010 - Getting errors when viewing reports

Microsoft DPM Forum,
I am getting the following error when attempting to view reports in DPM 2010:
An error occurred during client rendering.
An error has occurred during report processing. (rsProcessingAborted)
Cannot create a connection to data source 'DLS'. (rsErrorOpeningConnection)
Cannot open database "DPMDB" requested by the login. The login failed. Login failed for user 'servername\DPMR$servername'.
This is occurring after I rebuilt the OS on the DPM server to resolve a "tape system disconnect" issue that plagued us since November of 2013.
Any idea how to resolve this?
Thanks in advance,
Joe

Mike,
Thank you for that post. Yes, I saw that while I was researching a possible solution to the problem. No dice. However, I reached out to Prosenjit Kanjilal of the Microsoft DPM Support Team (as he was emailing me on our re-occurring issue
of Event ID: 15 errors - see other thread). He had me do the following:
Open SQL Studio and connect to the instance
Go to Security->Logins
Now Add 'servername\DPMR$servername' if it is not already added
I also had to add the
dbowner role to the DPMDB database under 'user mapping' for this specific user to actually resolve the issue. The user wasn't listed in the Logins in SQL Studio.
Thanks again!
Joe

Hidden report items with toggle are visible in Excel when a report is exported to Excel.

Hi
I have 4 Bar charts and 4 text boxes in one report in SSRS Report . These charts are hidden based on parameters. I have one visible chart and one text box when report is rendered .
When report is exported to excel 4 charts are visible. Each Bar chart has one textbox in toggle box. If I set toggle to None all hidden charts will be invisible in excel file.
I used iif(Globals!RenderFormat.Name=" EXCEL",False,True)
but it does not work when the chart is toggled by a text box.<v:shape alt="" id="Picture_x0020_1" o:spid="_x0000_i1025" style="width:6in;height:396pt;"
type="#_x0000_t75"></v:shape>

Hi Katherine
Thank you for your quick response.
I am working with three versions .(SQL SERVER 2008, 2008 R2 and 2012)
I designed all reports in SQL Server 2008 and uploaded them in other versions.
For example, I have a chart that it is invisible when the report is initially run.
I want to hide this chart in excel when I export it to Excel format.
In SQL Server 2008: If the toggleitem of a chart sets to a text box the chart is visible in excel when it is a hidden item in the report .
I checked in PDF and word format it is fine and hidden items are not displayed.
There is this scenario for SQL Server 2008 R2 and SQL Server 2012. I tested Globals! RenderFormat in two versions but it does not
work. The main issue is toggleitem. If I remove toggleitem from hidden items they are invisible in three versions when they are exported to Excel. I am not sure if I design report in Sql Server 2008 R2 I can hide some
report items with toggle in Excel format or Not?
Thanks

Parameters Unslesct when view report button is pressed

Greetings!,   I'm experiencing a very odd issue with my report. I've created a report that has 3 multi value drop down lists (Location, Program, and Class Standing). I've built all 3 using the same format and
procedures but when I click on select all within all 3 of the parameters and press the View Report button Class Standing and Location unselect all and I'm unable to run the report.Has anyone experienced anything like this before??

Hi Solo01,
According to your description, when clicking on "Select All", some parameter became unselected. Right?
In this scenario, this issue happens when it has space/enter character within parameter. You need to replace them when creating DataSet. Please refer to a similar thread below:
SSRS 2012 multi select parameter not working in
Report Manager
If you have any question, please feel free to ask.
Best Regards,
Simon Hou

Crystal Reports 2008 Server Error when viewing report

Hello All,
I have loaded a CR 2008 report onto the CR 2008 Server. When I view the report from InfoView or CMC, I get the following error message:
Error in File <report name>: Unknown Database Connector Error .
I setup the ODBC datasources on the server as they are on my client PC where the Report originally worked. Are the ODBC datasource connections supposed to copy over with the report? Or do I have to manually enter them into the "Database Configuration" section?
Thank you in advance.

1212487 - Error: "CRAXDRT Error Occured on Server. Error Number:-2147221005"
Symptom
A report is called through the Active Server Pages (ASP) Report Server to be displayed in the Report Viewer for ActiveX. However, the report is displayed with blank pages and when the viewer is switched to the Report Viewer for HTML the following error is displayed:
"CRAXDRT Error Occurred on Server. Error Number:-2147221005 Error Description: 006ASP 0177 Server.CreateObject Failed~Invalid Class String"
The same ASP application returns the report correctly when it is called from a client computer with the full version of Crystal Report 8 Developer Edition installed.
Resolution
It was found that the file, Emfgen.dll, was not installed and registered on the web server computer during the installation of the Crystal Reports ASP Reports Server. The report could be displayed correctly on the client computer, without Crystal Reports Developer Edition installed, after this file had been installed on the web server computer.
For more information on installing the Crystal Reports web components please search for and download Scr8_WebManualInstall.zip from our website at:

Internationalization when viewing reports

I am trying to internationalize reports (at least the numbers and dates that are retrieved).
(using getHTMLContent of RAS SDK - BOE XI 3.0).
a) I tried setting userLocale into reportClientDocument
reportAppFactory.openDocument(infoObject.getID(),
ReportConstants.READ_ONLY,
userLocale);
But this didnt work.
b)
I set clientDoc.setPreferredViewingLocale(userLocale);
But it gave me an error stating that the document was already opened with a locale and hence cannot be set
c) I modified the SI_DATA internally for property DOCUMENT_WIUserContentLocale
and noticed that the reportclientdocument now has locale set to users locale....
d) I modified
crystalReportViewer.setProductLocale(userLocale);
Is there some documentation that shows how localization can be achieved - not for the data (since db is not localized)- but at least the dates and numbers.
Should both reportClientDocument and CrystalReportViewer be localized?
Note: we dont use the browser to determine the users locale - but instead the users locale is set in the db.
Example: hi_IN, en_US etc....
Thanks in advance,
JM

I would install the Crystal Reports Designer on the box and try again (presuming you're running this on Windows). Generally, it is helpful having the CR designer to troubleshooting many other errors.
The fact that you can run the sample reports successfully rules out any issues with the CRPE (Crystal Reports Print Engine). The next thing I would suspect would the actual SQL Server drivers you're using to create your ODBC connections. Some questions:
+ Is your CMS running on a SQL Server database?
+ If so, what version of SQL Server? 200/2005/2008?
+ What version of SQL Server database are your reports pulling data from? 2000/2005?
The point here is that you may need to check the specific ODBC DB driver you're using. Here's a similar situation I faced recently: The CMS could connect to an Oracle 10g system database using Oracle 9i client drivers on the server, BUT where I could not run reports (got the same error you got). This was the case even for reports pulling from a 9i database. The fix? I changed my client drivers to Oracle 10g and reports started running fine.

CRVS2010 Beta - SQL Prompt when viewing report

Using integrated security SQL connections all works fine from development PC, but when I place out on Development server MS 2008, IIS 7.0 .net 4.0. Report loads but I get prompted for SQL server credentials from report, I select Integrated Security from the prompt but no luck. I have IIS7.0 Windows authentication and Impersomate turned on.
This is using latest .net4.0 crsytal beta.
I tested that a plain old integrated sql connection and sql text execute works from within code on server, so it is getting correct user impersonated, but report seems to be ignoring it or using anonymous.
Any suggestions please?
Below is config file:
<?xml version="1.0"?>
<configuration xmlns="http://schemas.microsoft.com/.NetConfiguration/v2.0"><configSections><sectionGroup name="businessObjects"><sectionGroup name="crystalReports"><section name="rptBuildProvider" type="CrystalDecisions.Shared.RptBuildProviderHandler, CrystalDecisions.Shared, Version=14.0.2000.0, Culture=neutral, PublicKeyToken=692fbea5521e1304, Custom=null"/></sectionGroup></sectionGroup></configSections>
 <appSettings>
 <add key="CrystalImageCleaner-AutoStart" value="true"/>
 <add key="CrystalImageCleaner-Sleep" value="60000"/>
 <add key="CrystalImageCleaner-Age" value="120000"/>
 </appSettings>
 <connectionStrings/>
 <system.web>
 <compilation debug="true" targetFramework="4.0">
 <assemblies>
 <add assembly="CrystalDecisions.CrystalReports.Engine, Version=14.0.2000.0, Culture=neutral, PublicKeyToken=692fbea5521e1304"/>
 <add assembly="CrystalDecisions.ReportSource, Version=14.0.2000.0, Culture=neutral, PublicKeyToken=692fbea5521e1304"/>
 <add assembly="CrystalDecisions.Shared, Version=14.0.2000.0, Culture=neutral, PublicKeyToken=692fbea5521e1304"/>
 <add assembly="CrystalDecisions.Web, Version=14.0.2000.0, Culture=neutral, PublicKeyToken=692fbea5521e1304"/>
 <add assembly="CrystalDecisions.ReportAppServer.ClientDoc, Version=14.0.2000.0, Culture=neutral, PublicKeyToken=692fbea5521e1304"/>
 <add assembly="CrystalDecisions.Enterprise.Framework, Version=14.0.2000.0, Culture=neutral, PublicKeyToken=692fbea5521e1304"/>
 <add assembly="CrystalDecisions.Enterprise.InfoStore, Version=14.0.2000.0, Culture=neutral, PublicKeyToken=692fbea5521e1304"/>
 </assemblies>
 <buildProviders><add extension=".rpt" type="CrystalDecisions.Web.Compilation.RptBuildProvider, CrystalDecisions.Web, Version=14.0.2000.0, Culture=neutral, PublicKeyToken=692fbea5521e1304"/></buildProviders></compilation>
 <authentication mode="Windows"/>
 <httpHandlers>
 <add verb="GET" path="CrystalImageHandler.aspx" type="CrystalDecisions.Web.CrystalImageHandler, CrystalDecisions.Web, Version=14.0.2000.0, Culture=neutral, PublicKeyToken=692fbea5521e1304"/>
 </httpHandlers>
 </system.web>
 <system.webServer>
 <validation validateIntegratedModeConfiguration="false"/>
 <handlers>
 <add name="CrystalImageHandler.aspx_GET" path="CrystalImageHandler.aspx" verb="GET" type="CrystalDecisions.Web.CrystalImageHandler, CrystalDecisions.Web, Version=14.0.2000.0, Culture=neutral, PublicKeyToken=692fbea5521e1304" preCondition="integratedMode"/>
 </handlers>
 </system.webServer>
 <businessObjects><crystalReports><rptBuildProvider><add embedRptInResource="true"/></rptBuildProvider></crystalReports></businessObjects></configuration>
Edited by: Gafa99 on Sep 28, 2010 7:49 PM
Subject modified as per the sticky post at the top of this forum; [Crystal Reports for Visual Studio 2010 Beta - read before posting|Crystal Reports for Visual Studio 2010 Beta - read before posting;
Edited by: Ludek Uher on Sep 28, 2010 1:32 PM

Changed report to use SQLOLEDE, instead of sql native client, and boom works on development server.

Error in Infoview when viewing report

Dear all, I am not sure what is happening here. My report runs fine under my computer however, when uploaded to the server and tried to run it, it says the following error message.
CrystalReportViewer
Error in File Lab Order Lifespan Report: Error in formula . '{order_header.date_entered} >= {?Start Date} and ' A number, currency amount, boolean, date, time, date-time, or string is expected here. Details: errorKind
Unable to retrieve Object.
Error in File Lab Order Lifespan Report: Error in formula . '{order_header.date_entered} >= {?Start Date} and ' A number, currency amount, boolean, date, time, date-time, or string is expected here. Details: errorKind
Any ideas??
Regards
Jehanzeb

Morning Wallie,
Thanks for your kind reply.
I cannot install Cr2008 onto my Windows 2000 Adv Server. It says you need to have atleast 2003 server to get it working.
Secondly the database I am using is exactly the same as what we have in our CR server. I created a system DSN on to the server which is exactly the same as the one I am using on my machine.
Unless....if I install CRXI onto the machine and run it? however that will convert all my settings from CR08 to CRXI and somethings don't work on CRXI which works on CR08.
I am going to retry what you have suggested and see if that works.
Many thanks
Regards
Jehanzeb

How to avoid login prompt when viewing reports

Hello,
I am trying to access a report that I have put in the shared reports folder
I have copied the URL, see below, from the copy shortcut link.
However I am being prompted for a User name and password
http://server:port/OracleBAM/12345/reportserver/default.jsp?Event=viewReport&ReportDef=6&Buttons=False&ReportParameters=()
Can you please advise
a) If I can bypass or default a username and password in the URL
b) If the above is not achievable then do I need to set up each person, viewing the report, with a username and password and somehow pass these credentials in with the URL.
Thanks in advance,
Kevin

Hi Kevin,
I am sure its too late to post a reply for this question but it will be useful for others.
Yes, you can bypass the login prompt by implementing SSO to the BAM with a default username/password.
You can write a simple java code to simulate the process of submitting a login form, thus allowing users to access weblogic protected resources, like BAM report URL, without re-entering the username and password in the login page.
You can use HTTP client API to simulate Form Based HTTP Authentication. It will have to first post HTTP request to authenticate default user 'weblogic' and then from HTTP response get the cookie and pass it to the subsequent HTTP request (with the report URL) to access protected resource.
I had the same requirement and it worked for me :).
Thanks
Jahangir Pasha
Edited by: Jahangir Pasha on Mar 28, 2013 12:40 AM

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