Sap Solution Manager 7.1 SP11 Basic Configuration

Hi Experts,
I am in fresh installation for Sap Solution Manager 7.1 SP11. At Basis Configuartion Phase in step " Configure CA Introscope".
I have successfully installed, but it shows the following message: " Offline - The EM Connection cannot be established (caused by :com.sap.smd.introscope.em.IntroscopeException: java.lang.reflect.InvocationTargetException_) "
Need suggestions how to proceed from here.
thanks

Raja,
I assume you're using Linux/UNIX.
Here's the solution. It worked for me.
In /usr/sap/ccms/apmintroscope/config/users.xml, update the Guest password with this MD5 hash: c4582df82299e0581a9fc6bb34c53
In user management screen of "Configure CA Introscope", choose "Guest" as connection user with password "guest12" (without quotation marks)
If it's still not working, then delete the EM and re-install the introscope.
Go to expert mode -> Delete references -> Remove the line
Delete folder /usr/sap/ccms/apmintroscope
Install introscope and management modules againdon't forget to re-set the permission for diagnostic agent user
Go back to solman_setup "Configure CA Introscope" and do import CA again
Save, you'll have a green status
Regards,

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