SAP system not starting or not able to logon to SAP system
Hi All,
Our OS is AIX5.3
DB is Oracle 10.2
And the machine is in cluster for HA. Cluster is running fine.
I am starting SAP using startsap all, the command shows that database and all instances have been started successfully. But we are not able to logon to the system.
Following is the output of startsap command and dpmon command :
bash-3.00$ startsap all
Checking ARP Database
ABAP Database is not available via R3trans
Starting SAP-Collector Daemon
14:45:38 11.10.2008 LOG: Effective User Id is root
This is Saposcol Version COLL 20.95 700 - AIX v11.15 5L-64 bit 080317
Usage: saposcol -l: Start OS Collector
saposcol -k: Stop OS Collector
saposcol -d: OS Collector Dialog Mode
saposcol -s: OS Collector Status
The OS Collector (PID 286752) is already running .....
saposcol already running
Running /usr/sap/ARP/SYS/exe/run/startdb
Trying to start ARP database ...
Log file: /home/arpadm/startdb.log
ARP database started
/usr/sap/ARP/SYS/exe/run/startdb completed successfully
Starting SAP Instance ASCS00
Startup-Log is written to /home/arpadm/startsap_ASCS00.log
Instance Service on host sapprodail started
Instance on host sapprodail started
Starting SAP Instance DVEBMGS01
Startup-Log is written to /home/arpadm/startsap_DVEBMGS01.log
Instance Service on host sapprodail started
Instance on host sapprodail started
bash-3.00$
bash-3.00$ dpmon
dpmon=>sapparam(1c): No Profile used.
dpmon=>sapparam: SAPSYSTEMNAME neither in Profile nor in Commandline
DpMonInit failed - possibly no dispatcher running
DpMon: External/Internal dplib version: 110/237
bash-3.00$
Developer trace out put is as follows
trc file: "dev_disp.new", trc level: 1, release: "700"
sysno 01
sid ARP
systemid 324 (IBM RS/6000 with AIX)
relno 7000
patchlevel 0
patchno 159
intno 20050900
make: single threaded, Unicode, 64 bit, optimized
pid 295220
Sat Oct 11 14:46:22 2008
kernel runs with dp version 237000(ext=110000) (@(#) DPLIB-INT-VERSION-237000-UC)
length of sys_adm_ext is 576 bytes
SWITCH TRC-HIDE on ***
***LOG Q00=> DpSapEnvInit, DPStart (01 295220) [dpxxdisp.c 1254]
shared lib "dw_xml.so" version 159 successfully loaded
shared lib "dw_xtc.so" version 159 successfully loaded
shared lib "dw_stl.so" version 159 successfully loaded
shared lib "dw_gui.so" version 159 successfully loaded
shared lib "dw_mdm.so" version 159 successfully loaded
rdisp/softcancel_sequence : -> 0,5,-1
use internal message server connection to port 3900
MtxInit: 30000 0 0
DpSysAdmExtInit: ABAP is active
DpSysAdmExtInit: VMC (JAVA VM in WP) is not active
DpIPCInit2: start server >sapprodail_ARP_01 <
DpShMCreate: sizeof(wp_adm) 19200 (1600)
DpShMCreate: sizeof(tm_adm) 5941560 (29560)
DpShMCreate: sizeof(wp_ca_adm) 24000 (80)
DpShMCreate: sizeof(appc_ca_adm) 8000 (80)
DpCommTableSize: max/headSize/ftSize/tableSize=500/8/548056/548064
DpShMCreate: sizeof(comm_adm) 548064 (1088)
DpSlockTableSize: max/headSize/ftSize/fiSize/tableSize=0/0/0/0/0
DpShMCreate: sizeof(slock_adm) 0 (104)
DpFileTableSize: max/headSize/ftSize/tableSize=0/0/0/0
DpShMCreate: sizeof(file_adm) 0 (72)
DpShMCreate: sizeof(vmc_adm) 0 (1864)
DpShMCreate: sizeof(wall_adm) (40056/36728/64/192)
DpShMCreate: sizeof(gw_adm) 48
DpShMCreate: SHM_DP_ADM_KEY (addr: 0x700000000126000, size: 6626392)
DpShMCreate: allocated sys_adm at 0x700000000126000
DpShMCreate: allocated wp_adm at 0x7000000001280f8
DpShMCreate: allocated tm_adm_list at 0x70000000012cbf8
DpShMCreate: allocated tm_adm at 0x70000000012cc58
DpShMCreate: allocated wp_ca_adm at 0x7000000006d7590
DpShMCreate: allocated appc_ca_adm at 0x7000000006dd350
DpShMCreate: allocated comm_adm at 0x7000000006df290
DpShMCreate: system runs without slock table
DpShMCreate: system runs without file table
DpShMCreate: allocated vmc_adm_list at 0x700000000764f70
DpShMCreate: allocated gw_adm at 0x700000000764ff0
dev_disp (58%)
DpFileTableSize: max/headSize/ftSize/tableSize=0/0/0/0
DpShMCreate: sizeof(file_adm) 0 (72)
DpShMCreate: sizeof(vmc_adm) 0 (1864)
DpShMCreate: sizeof(wall_adm) (40056/36728/64/192)
DpShMCreate: sizeof(gw_adm) 48
DpShMCreate: SHM_DP_ADM_KEY (addr: 0x700000000126000, size: 6626392)
DpShMCreate: allocated sys_adm at 0x700000000126000
DpShMCreate: allocated wp_adm at 0x7000000001280f8
DpShMCreate: allocated tm_adm_list at 0x70000000012cbf8
DpShMCreate: allocated tm_adm at 0x70000000012cc58
DpShMCreate: allocated wp_ca_adm at 0x7000000006d7590
DpShMCreate: allocated appc_ca_adm at 0x7000000006dd350
DpShMCreate: allocated comm_adm at 0x7000000006df290
DpShMCreate: system runs without slock table
DpShMCreate: system runs without file table
DpShMCreate: allocated vmc_adm_list at 0x700000000764f70
DpShMCreate: allocated gw_adm at 0x700000000764ff0
DpShMCreate: system runs without vmc_adm
DpShMCreate: allocated ca_info at 0x700000000765020
DpShMCreate: allocated wall_adm at 0x700000000765028
MBUF state OFF
DpCommInitTable: init table for 500 entries
rdisp/queue_size_check_value : -> off
ThTaskStatus: rdisp/reset_online_during_debug 0
EmInit: MmSetImplementation( 2 ).
MM global diagnostic options set: 0
<ES> client 0 initializing ....
<ES> InitFreeList
<ES> block size is 4096 kByte.
Using implementation std
<ES> Info: use normal pages (no huge table support available)
EsStdUnamFileMapInit: ES base = 0x0x700000030000000
EsStdInit: Extended Memory 4092 MB allocated
<ES> 1022 blocks reserved for free list.
ES initialized.
WLM Tag 'ARP/DSP' successfully set for this process
rdisp/http_min_wait_dia_wp : 1 -> 1
***LOG CPS=> DpLoopInit, ICU ( 3.0 3.0 4.0.1) [dpxxdisp.c 1656]
***LOG Q0K=> DpMsAttach, mscon ( sapprodail) [dpxxdisp.c 11937]
DpStartStopMsg: send start message (myname is >sapprodail_ARP_01 <)
DpStartStopMsg: start msg sent to message server o.k.
CCMS: AlInitGlobals : alert/use_sema_lock = TRUE.
CCMS: Initalizing shared memory of size 60000000 for monitoring segment.
CCMS: Checking Downtime Configuration of Monitoring Segment.
CCMS: start to initalize 3.X shared alert area (first segment).
DpMsgAdmin: Set release to 7000, patchlevel 0
MBUF state PREPARED
MBUF component UP
DpMBufHwIdSet: set Hardware-ID
***LOG Q1C=> DpMBufHwIdSet [dpxxmbuf.c 1050]
DpMsgAdmin: Set patchno for this platform to 159
Release check o.K.
Sat Oct 11 14:46:32 2008
MBUF state ACTIVE
DpModState: change server state from STARTING to ACTIVE
Please help me step by step to solve this problem.
Regards
Edited by: Infoseek Sap123 on Oct 12, 2008 8:22 AM
The command is
dpmon pf=/usr/sap/SID/SYS/profile/<profile>
Regards
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[Thr 5884] Fri Jun 03 17:51:27 2005
[Thr 5884] systemid 560 (PC with Windows NT)
[Thr 5884] relno 6400
[Thr 5884] patchlevel 0
[Thr 5884] patchno 12
[Thr 5884] intno 20020600
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[Thr 5884] Fri Jun 03 17:52:44 2005
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<u><b>stderr file</b></u>
<u><b>stderr2 file</b></u>
C:\usr\sap\C01\D00\work>echo WHENEVER SQLERROR exit SQL.SQLCODE 1>v9start.sql
C:\usr\sap\C01\D00\work>echo connect / as sysdba 1>>v9start.sql
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SQL*Plus: Release 9.2.0.5.0 - Production on Fri Jun 3 17:51:27 2005
Copyright (c) 1982, 2002, Oracle Corporation. All rights reserved.
Connected.
ORA-01081: cannot start already-running ORACLE - shut it down first
Disconnected from Oracle9i Enterprise Edition Release 9.2.0.5.0 - Production
With the Partitioning, OLAP and Oracle Data Mining options
JServer Release 9.2.0.5.0 - Production
<u><b>stderr4</b></u>
work process W0 died => tskh_init: db_connect
work process W3 died => tskh_init: db_connect
work process W4 died => tskh_init: db_connect
work process W5 died => tskh_init: db_connect
work process W6 died => tskh_init: db_connect
work process W7 died => tskh_init: db_connect
work process W2 died => tskh_init: db_connect
work process W1 died => tskh_init: db_connect
ICM up and operational (pid: 4100) ***
Shutdown ICM server ......
ICM shutdown completed (pid: 4100) ***
DISPATCHER EMERGENCY SHUTDOWN => DpWPCheck: no more work processes
<u><b>stderr6</b></u>
[Thr 3668] Fri Jun 03 17:51:27 2005
[Thr 3668] *** ERROR => SncPDLInit(): DlLoadLib("sncgss32.dll")=DLENOACCESS
[sncxxdl.0340][Thr 3668] *** ERROR => SncPDLInit()==SNCERR_INIT, Adapter (#0) sncgss32.dll not loaded
[sncxxdl.0604][Thr 4144] Fri Jun 03 17:51:28 2005
[Thr 4144] *** ERROR => SncPDLInit(): DlLoadLib("sncgss32.dll")=DLENOACCESS
[sncxxdl.0340][Thr 4144] *** ERROR => SncPDLInit()==SNCERR_INIT, Adapter (#0) sncgss32.dll not loaded
[sncxxdl.0604][Thr 3680] Fri Jun 03 17:51:28 2005
[Thr 3680] *** ERROR => SncPDLInit(): DlLoadLib("sncgss32.dll")=DLENOACCESS
[sncxxdl.0340][Thr 3680] *** ERROR => SncPDLInit()==SNCERR_INIT, Adapter (#0) sncgss32.dll not loaded
[sncxxdl.0604]
From the above log, it says that there is problem in database connection. But I am not able to figure out where the problem lies & what are the changes that needs to be done.
Kindly suggest me what needs to be done.
Cheers,
JeetuHi Jeetendra
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M
M Wed Oct 19 09:23:42 2005
M *** ERROR => DlLoadLib: LoadLibrary(C:\usr\sap\PRD\SYS\exe\run\dboraslib.dll) Error 126 [dlnt.c 226]
M Error 126 = "The specified module could not be found."
B *** ERROR => Couldn't load library 'C:\usr\sap\PRD\SYS\exe\run\dboraslib.dll'
[dbcon.c 3789]
M systemid 560 (PC with Windows NT)
M relno 6200
M patchlevel 0
M patchno 251
M intno 20020600
M pid 3660
M
M ***LOG Q0Q=> tskh_init, WPStart (Workproc 0 3660) [dpxxdisp.c 1016]
I
I Wed Oct 19 09:23:43 2005
I MtxInit: -2 0 0
X
X Wed Oct 19 09:23:44 2005
X EmInit: MmSetImplementation( 2 ).
X <ES> client 0 initializing ....
X Using implementation std
M <EsNT> Memory Reset enabled as NT default
X ES initialized.
M
M Wed Oct 19 09:23:50 2005
M calling db_connect ...
B create_con (con_name=R/3)
B Loading DB library 'C:\usr\sap\PRD\SYS\exe\run\dboraslib.dll' ...
M
M Wed Oct 19 09:23:55 2005
M *** ERROR => DlLoadLib: LoadLibrary(C:\usr\sap\PRD\SYS\exe\run\dboraslib.dll) Error 126 [dlnt.c 226]
M Error 126 = "The specified module could not be found."
B *** ERROR => Couldn't load library 'C:\usr\sap\PRD\SYS\exe\run\dboraslib.dll'
[dbcon.c 3789]
M ***LOG R19=> tskh_init, db_connect ( DB-Connect 008192) [thxxhead.c 1098]
M in_ThErrHandle: 1
M *** ERROR => tskh_init: db_connect (step 1, th_errno 13, action 3, level 1) [thxxhead.c 8277]
M
M Info for wp 0
M
M stat = 4
M reqtype = 1
M act_reqtype = -1
M tid = -1
M mode = 255
M len = -1
M rq_id = -1
M rq_source = 255
M last_tid = 0
M last_mode = 0
M rfc_req = 0
M report = > <
M action = 0
M tab_name = > <
M
M *****************************************************************************
M *
M * LOCATION SAP-Server sap_PRD_00 on host sap (wp 0)
M * ERROR tskh_init: db_connect
M *
M * TIME Wed Oct 19 09:23:55 2005
M * RELEASE 620
M * COMPONENT Taskhandler
M * VERSION 1
M * RC 13
M * MODULE thxxhead.c
M * LINE 8408
M * COUNTER 1
M *
M *****************************************************************************
M
M Entering TH_CALLHOOKS
M ThCallHooks: call hook >SAP-Trace buffer write< for event BEFORE_DUMP
M ThCallHooks: call hook >ThrSaveSPAFields< for event BEFORE_DUMP
M *** ERROR => ThrSaveSPAFields: no valid thr_wpadm [thxxrun1.c 672]
M *** ERROR => ThCallHooks: event handler ThrSaveSPAFields for event BEFORE_DUMP failed [thxxtool3.c 235]
M Entering ThSetStatError
M Entering ThReadDetachMode
M call ThrShutDown (1)...
M ***LOG Q02=> wp_halt, WPStop (Workproc 0 3660) [dpnttool.c 345]
2)stder
C:\usr\sap\PRD\DVEBMGS00\work>echo WHENEVER SQLERROR exit SQL.SQLCODE 1>v9start.sql
C:\usr\sap\PRD\DVEBMGS00\work>echo connect / as sysdba 1>>v9start.sql
C:\usr\sap\PRD\DVEBMGS00\work>echo startup 1>>v9start.sql
C:\usr\sap\PRD\DVEBMGS00\work>echo exit 1>>v9start.sql
'sqlplus' is not recognized as an internal or external command,
operable program or batch file.
3)dev_rfc
ERROR file opened at 20060207 010848 India Standard , SAP-REL 620,0,252 RFC-VER 3 500897 MT-SL
T:2608 Error RFCIO_ERROR_MESSAGE in abrfcio.c : 1360
T:2608 <* RfcDispatch [1] : returns 1:RFC_FAILURE
4)dev_ms
trc file: "dev_ms", trc level: 1, release: "620"
[Thr 2316] Wed Oct 19 09:23:36 2005
[Thr 2316] MsSSetTrcLog: trc logging not active
[Thr 2316] relno 6200
[Thr 2316] patchlevel 0
[Thr 2316] patchno 125
[Thr 2316] intno 20020600
[Thr 2316] pid 2328
[Thr 2316] ***LOG Q01=> MsSInit, MSStart (Msg Server 1 2328) [msxxserv.c 1515]
[Thr 2316] MsHttpPortInsert: set HTTP state to LISTEN
[Thr 2316] *** I listen to port sapmsPRD (3600) ***
[Thr 2316] *** HTTP LISTEN ***
[Thr 2316] *** I listen to HTTP port 8100 ***
[Thr 2316] CUSTOMER KEY: >B0642345523<
[Thr 2316] Wed Oct 19 09:24:27 2005
[Thr 2316] *** ERROR => MsSClientHandle: no server provides service ENQ (4), requested from sap_PRD_00 [msxxserv.c 3957]
[Thr 2492] Wed Oct 19 09:27:02 2005
[Thr 2492] MsSExit: received SIGINT (2)
[Thr 2492] ***LOG Q02=> MsSHalt, MSStop (Msg Server 2328) [msxxserv.c 4786]
5) dev_disp
trc file: "dev_disp", trc level: 1, release: "620"
Wed Oct 19 09:23:38 2005
ERROR => DlLoadLib: LoadLibrary(dboraslib.dll) Error 126 [dlnt.c 226]
Error 126 = "The specified module could not be found."
systemid 560 (PC with Windows NT)
relno 6200
patchlevel 0
patchno 251
intno 20020600
pid 2120
***LOG Q00=> DpSapEnvInit, DPStart (00 2120) [dpxxdisp.c 966]
shared lib "dw_xml.dll" version 252 successfully loaded
shared lib "dw_xtc.dll" version 252 successfully loaded
shared lib "dw_stl.dll" version 252 successfully loaded
MtxInit: -2 0 0
MBUF state OFF
EmInit: MmSetImplementation( 2 ).
<ES> client 0 initializing ....
<ES> InitFreeList
<ES> block size is 1024 kByte.
Using implementation std
<EsNT> Memory Reset enabled as NT default
<EsNT> EsIUnamFileMapInit: Initialize the memory 268 MB
<ES> 267 blocks reserved for free list.
ES initialized.
Wed Oct 19 09:23:39 2005
***LOG Q0K=> DpMsAttach, mscon ( sap) [dpxxdisp.c 8832]
Wed Oct 19 09:23:40 2005
CCMS: Initalizing shared memory of size 20000000 for monitoring segment.
Wed Oct 19 09:23:42 2005
CCMS: start to initalize 3.X shared alert area (first segment).
DpMsgAdmin: Set release to 6200, patchlevel 0
MBUF state PREPARED
MBUF component UP
DpMBufHwIdSet: set Hardware-ID
***LOG Q1C=> DpMBufHwIdSet [dpxxmbuf.c 940]
DpMsgAdmin: Set patchno for this platform to 251
Release check o.K.
Wed Oct 19 09:24:21 2005
ERROR => W0 (pid 3660) died [dpxxdisp.c 11210]
ERROR => W1 (pid 3728) died [dpxxdisp.c 11210]
ERROR => W2 (pid 3716) died [dpxxdisp.c 11210]
ERROR => W3 (pid 4048) died [dpxxdisp.c 11210]
ERROR => W4 (pid 3704) died [dpxxdisp.c 11210]
ERROR => W5 (pid 3700) died [dpxxdisp.c 11210]
ERROR => W6 (pid 3684) died [dpxxdisp.c 11210]
ERROR => W7 (pid 3692) died [dpxxdisp.c 11210]
ERROR => W8 (pid 3896) died [dpxxdisp.c 11210]
ERROR => W9 (pid 3672) died [dpxxdisp.c 11210]
ERROR => W10 (pid 2620) died [dpxxdisp.c 11210]
ERROR => W11 (pid 3628) died [dpxxdisp.c 11210]
ERROR => W12 (pid 3620) died [dpxxdisp.c 11210]
ERROR => W13 (pid 3580) died [dpxxdisp.c 11210]
ERROR => W14 (pid 3612) died [dpxxdisp.c 11210]
ERROR => W15 (pid 380) died [dpxxdisp.c 11210]
ERROR => W16 (pid 3624) died [dpxxdisp.c 11210]
my types changed after wp death/restart 0xbf --> 0x80
DP_FATAL_ERROR => DpEnvCheck: no more work processes
DISPATCHER EMERGENCY SHUTDOWN ***
ERROR => DpMBufRead: state MBUF_PREPARED, opmode MBUF_USE [dpxxmbuf.c 503]
ERROR => DpModState: DpMBufRead failed (-1) [dpxxdisp.c 13129]
Wed Oct 19 09:24:27 2005
***LOG Q0M=> DpMsDetach, ms_detach () [dpxxdisp.c 9058]
MBUF state OFF
MBUF component DOWN
Wed Oct 19 09:24:28 2005
***LOG Q05=> DpHalt, DPStop ( 2120) [dpxxdisp.c 7637]
kindly help me to solve and able to connect to server
and please let me know step by step solutions as i am very much new
Thanking you my emial id ([email protected])
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