HT1349 My IPhone (original) went to a white screen yesterday.  I rebooted successfully.  Now it shows nothing and will not start, will not reboot.  I do not have the serial number.

My I phone went to a white screen yesterday.  I rebooted successfully.  Today, will not start, blank screen, no white screen, won't reboot.  Can you advise?

Sounds like it's time for a new phone.

Similar Messages

  • HT1349 I've been desperately trying to locate my iPad for 3 days now.  I'm traveling in the Middle East and do not have the Serial Number with me.  The iPad was linked to my iPhone, how can I either locate the iPad, lock it, or find the Serial Number usin

    I'm trying to find my iPad but I'm traveling and don't have the serial number.  I cannot figure out how to use my iPhone to locate it.  Can anyone assist?

    Download the Find My iPhone app from the App Store to your iPhone.
    Then, launch the app, log in with the Apple ID & password used for your iPad.
    Note that unless you had enabled the FMiP function on the iPad under Settings > iCloud, you will not be able to track the device.

  • Hi, i have lost my iphone and do not have the serial number and IMEI number with me.

    I tried the edit > peference > mobile tab, but it only record my handphone number used.
    The support store does not reach Singapore.. What do i do?

    The serial number wouldn't have helped you anyway. The only way to locate a lost device is if you enabled Find my iPhone.

  • I had my iphone stolen and it was a brand new replacement so i dont have the serial number. Can apple provide me with the serial number? since it should be on their records

    so my iphone 5 kept crashing and i brought it to the apple store and got a new replacement phone. Unfortunately for me the next day it got stolen, i have the find my iphone app but it says my device is offline so i cant track it nor can i wipe the contents. I have blocked my sim, but someone told me that i could get the product itself blocked so that the horrible theif cannot use it at all. Since it was a replacement product and i lieterally just got it i dont have the serial or imei number to get it blocked. Would apple have a record of the replacement devices number? i tried using the online chat but it wont work becausae i dont have the serial number or anything. thanks in advance for your help.

    nobody can track anything using a serial number really
    IMEI number carrier can track a device with but only way to do it is when the police bring a warrent
    find my iphone service which have to be activated before the device was stolen is what normal people can do

  • I have lost my iphone and do not know the serial number and cannot find the device on itunes

    I am in Spain and have lost my iphone.  How do I track it

    What To Do If Your iDevice or Computer Is Lost Or Stolen
    iPhone, iPod Touch, and iPad
    If you activated Find My Phone before it was lost or stolen, you can track it only if Wi-Fi is enabled on the device. What you cannot do is track your device using a serial number or other identifying number. You cannot expect Apple or anyone else to find your device for you. You cannot recover your loss unless you insure your device for such loss. It is not covered by your warranty.
    If your iPhone, iPod, iPod Touch, or iPad is lost or stolen what do you do? There are things you should have done in advance - before you lost it or it was stolen - and some things to do after the fact. Here are some suggestions:
    This link, Re: Help! I misplaced / lost my iPhone 5 today morning in delta Chelsea hotel downtown an I am not able to track it. Please help!, has some good advice regarding your options when your iDevice is lost or stolen.
      1. Reporting a lost or stolen Apple product
      2. Find my lost iPod Touch
      3. AT&T. Sprint, and Verizon can block stolen phones/tablets
      4. What-To-Do-When-Iphone-Is-Stolen
      5. iCloud- Use Lost Mode
      6. What to do if your iOS device is lost or stolen
      7. 6 Ways to Track and Recover Your Lost/Stolen iPhone
      8. Find My iPhone
      9. Report Stolen iPad | Stolen Lost Found Online
    It pays to be proactive by following the advice on using Find My Phone before you lose your device:
      1. Find My iPhone
      2. Setup your iDevice on iCloud
      3. OS X Lion/Mountain Lion- About Find My Mac
      4. How To Set Up Free Find Your iPhone (Even on Unsupported Devices)
    Mac Computer
           Find My Mac can be used from Find My Phone at iCloud.com and via Find
           My Phone on your iDevice.
          The following is third-party anti-theft software:
               1.  STEM 2.1
               2.  MacPhoneHome 3.5
               3.  MacTrack 7.5.0
               4.  VUWER 1.7
               5.  Sneaky Bastar* 0.2.0
               6.  Undercover 5.1.1
               7.  LoJack for Laptops
               8. Hidden 2.0
               9. Prey 0.6.2

  • HT4061 I need assistance in locating a lost or stolen iPhone.   And I do not have the serial number handy.  Help please???

    I need assistance in locating a lost or stolen iPhone...

    Read http://support.apple.com/kb/ht4061 to find serial number.  I would report it stolen and change my passwords.  If you have find my phone app on and the phone is on and connected the internet you might be able to track it

  • HT1349 how to deactivate my iphone if it is stolen ? but i do not know the serial number neither do i have the box.

    how to deactivate my iphone if it is stolen ? but i do not know the serial number neither do i have the box.

    I also suggest, if you have enabled geo-localization and have associated an iCloud account to your iPhone, to localize your iPhone through a map on http://www.icloud.com. You may also block your iPhone, send a message to the iPhone and erase all your data.

  • I lost my ipod touch 4th generation. I don't have Find My iPhone enabled on it, but I have the serial number. How can I find it?

    I bought it this year in February. I think I know where it is, but just to be safe... I'm going nuts trying to find it...
    I have the serial number, and Find My iPhone is on it, but I guess it's not enabled because it's not showing up on my iPhone. I tried doing the Find My iPhone online, but it's only locating my iPhone, which I have. It's the iPod I'm missing.
    Question is, can I find my iPod with just a serial number??

    Did you pass code locked it? If Find My iPhone is configured, you can do a remote wipe. Any way, go to the police and make a report, change your password in iTunes Store, really sorry, that's not much you could do. Is it authorize? If so you can deauthorize in iTunes when you select iTunes Sore under STORE (left panel) and click your Apple ID (top right)

  • I'm french, my white Ipod4g 16gb has been stolen 2 days ago, I would like to know how to get it back thanks to the serial number! please

    I'm french, my white Ipod4g 16gb has been stolen 2 days ago, I would like to know how to get it back thanks to the serial number! please

    You can't.
    Change your iTunes (Apple ID) password along with any other password that was stored in the iPod.  If any passwords are associated with credit cards, contact the CC company and get your card replaced (with a new number).  If any passwords are associated with a bank or any other savings institution, contact them also and discuss approprate action with them.
    The only real protection you have is with the personal information on the device rather than the physical device itself.  This requires action before the device is lost/stolen.  If the device has significant personal information, it should have a strong 8-digit (or longer) password AND be configured for automatic wipe in the event of ten consecutive incorrect password entries.

  • I purchased the multi-user iworks and recently had to replace my white imac's hard drive but didn't pay to fix the CD drive.  My iworks does not have a serial number on the box and now that my CD drive isn't working how can I reinstall this software?

    I purchased the multi-user iworks (yes back when it was new, 2009 or 2010 and recently had to replace my white imac's hard drive (but didn't pay to fix the CD drive).  My iworks does not have a serial number on the box and now that my CD drive isn't working how can I reinstall this software?

    Buy or borrow an external USB optical drive.
    See the confirmation email or covering letter to obtain the serial number. If you have lost it, contact the supplier.

  • HT1349 my phone broke but i don't have the serial number

    I was trying to setup an appointment for repair; however i do not have my serial number...
    the phone is completly brooken.. while driving one of my kids through it out the window.. 
    is there any way i can still change my phone?
    i have full apple care for 2 years.. it's an iphone 4 8gig..

    It's on the SIM tray
    http://support.apple.com/kb/ht4061

  • I am getting the 'invalid personalization information' error when I start my photoshop cs8. I cannot find my original disk to re-install, but do have the serial number. Can I download a trial version and then enter my serial number?

    I am getting the 'invalid personalization information' error when I start my photoshop cs8. I cannot find my original disk to re-install, but do have the serial number. Can I download a trial version and then enter my serial number?

    If it is the first CS version then you will need to check out the following.  I believe it applies to CS as well even though it specifies CS2....
    Error: Activation Server Unavailable | CS2, Acrobat 7, Audition 3 - http://helpx.adobe.com/x-productkb/policy-pricing/creative-suite-2-activation-end-life.htm l

  • Sometime ago I found a copy of Photoshop 5.5 (both the APPLICATION and TRAINING) CD's in trash. I finally am getting around to try to use this, but I do not have a serial number. I have the original CD's, not illegal copies - how can I get serial numbers

    Sometime ago I found a copy of Photoshop 5.5 (both the APPLICATION and TRAINING) CD's in trash. I finally am getting around to try to use this, but I do not have a serial number. I have the original CD's, not illegal copies - how can I get serial numbers to use to get this program working?

    Sorry to say you are out of luck.
    The serial numbers came on the cd case. If they are no longer there, you have no way of using the program except as a 30 day trial. Adobe does not sell CS5 licenses any more.
    Gene

  • I've lost my iPhone 5 How can I have the serial number of the phone Information to be deleted

    I've lost my iPhone 5
    How can I have the serial number of the phone
    Information to be deleted
    Please Please Help Me

    Hi Mohammad,
    I'm sorry that you have lost your phone.
    If you need to erase the personal information on your phone remotely, here are the steps to do that:
    iCloud: Erase your device remotely
    If your device is lost or stolen, you can erase the personal information (such as your contacts, email, and music) and settings on that device to prevent anyone else from seeing or using your information.
    Important:   Before you erase all the information on your device, try to locate it or play a sound on it. After you erase the information on an iOS device, you won’t be able to use Find My iPhone to locate it or play a sound. You may still be able to use Find My iPhone to locate your Mac after you erase it.
    If you erase your iOS device and then find it, you can restore the information on the device using iCloud Backup (if backup was turned on before you erased it) or iTunes. For more information, see the user guide for your device in Safari bookmarks or on the Apple Support website.
    To erase your device remotely, you need to have set up Find My iPhone on the device before it was lost.
    I hope this information helps ...

  • HT4285 how to deactivate my iphone if it was stolen ? and i dont have the serial number.

    how to deactivate my iphone if it was stolen ? and i dont have the serial number.

    If you have an iCloud account the you can go to www.iCloud.com and sign in with your Appleid.  Click on Find my iPhone and Find it's location, deactivate or Wipe it.
    I would also call your Mobile service provider and have them cancel the service for that unit.
    Regards,
    Captfred

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