SAP WebSite Monitoring - SAP CRM....
Hello Gurus,
We are currently implementing 'E-Analytics' based reports for a WEBSHOP based CRM data in BI system.
Currently we are planning to implement using DB Connect to connect between BI, EP and E-Commerce DB.For which we need to find the table details regarding the WebSite Monitoring parameters like 1. Session ID 2.User ID 3.Dwell time 4.Web Application 5.Web Event, etc.
All the above details will be stored in a Web Based table. I am not sure, whether it will be on the ABAP tables or Java tables.But we badly need this table details to establish a DB connect.
Can anyone help me in getting this table? It would be of great help.
Thanks...
Regards
San
Hi,
http://help.sap.com/saphelp_sm40/helpdata/en/4b/7b67426dbadc54e10000000a155106/content.htm
Regards
Selvan
Similar Messages
-
Commerical website with SAP CRM capabilties and web2.0
hi all,
we're looking into revamping our company's website. It'll be mostly a B2B website (in the future b2c). We're looking into finding a Content Managment System (CMS) that can handle most of the work so people form our marketing department will be making change without manipulating the code. Most importantly we need the website to be able to link into our SAP CRM. The only simliar products i was able to find was CoreMedia and Sybit. Do you guys recommend any kind of a CMS?
Thanks you in previous!Hi Magge,
I used 4 diff. building block to work with SAP CRM 2007 and BI 7.0 Activation Steps. Please note that BASIS, CRM & BI team members has to do their respective activities mentioned as per the building blocks to make CRM <> BI reports visible in CRM....
Following is the building block library and the building blocks I used:
http://help.sap.com/bp_crmv12007/CRM_DE/HTML/index.htm
(Expand/click on technical information -> click on building block library)
1. B03 - General Settings for BW Integration
2. B84 - BI Connectivity
3. BS4 - Basic Configuration for CRM Analytics
4. B72 - Leads Analysis
I hope this will solve your problem - if yes, close this link and award the points....
Cheers,
Peter J. -
Complete message flow Monitoring from webclient to SAP CRM system
Dear Friends,
I need some step by step monitoring guidance for my scenario friends.
My Scenario:
Webclient-->PI7.0--
>SAP CRM
-<-- <--
Step !:
1. When webclient send the SOAP Request to PI through sender soap adapter with qos (Best Effort )
2. It reaches PI and send the data to SAP CRM sytem *through Server Proxies ( Mode - sync )*
3. I have creted wsdl file in ID and send the file to the person who is working in webclient.
When a webclient send the request it waits for the response.
I need your guidance on how to monitor the as a step by step guidance.
Friends i am a Novice to PI.
Kindly help me.Hi friends,
When i run the transaction I am getting the following error in SXMB_MONI in PI
SAP:Error xmlns:SAP="http://sap.com/xi/XI/Message/30" xmlns:SOAP="http://schemas.xmlsoap.org/soap/envelope/" SOAP:mustUnderstand="1">
<SAP:Category>XIServer</SAP:Category>
<SAP:Code area="INTERNAL">HTTP_RESP_STATUS_CODE_NOT_OK</SAP:Code>
<SAP:P1>401</SAP:P1>
<SAP:P2>Unauthorized</SAP:P2>
<SAP:P3 />
<SAP:P4 />
Kindly suggets me what i need to do... -
Can Web Service Consumption in SAP CRM 7.0 handle multiple records
Hi All,
I have a requirement where in I need to Consume a web service in SAP CRM. The response of the web service will have multiple records.
My questions is will Web Service Consumption in SAP CRM 7.0 be able to handle these records in a popup or not.
I would like to know whether it is feasible or not.
Thanks,
DeepikaHi Kavita,
There is a standard column in UWL with name 'Sent Date'. Other functionalities in UWL for example deadline monitoring (Due date column) are based on this sent date. This shows an employee what was the date workitem was created (sent date) and when it will get escalated (due date). Displaying forwarding date in Sent date will not give clear picture to employee as the deadline will be calculated based on sent date only not based on forwarding date. this was just an example.
even though if your client is insisting, i dont think it can be done without any enhancement in UWL web dynpro com sort of thing. you can check with your portal consultant too.
Regards,
Ibrahim -
Pipeline performance report in sap crm 7.0 web ui
Hi Experts,
The box Weighted sales volume should be unprefilled (not marked as default) in all Pipeline performance reports for all user groups with a possibility to use these reports.
Please let me know how to do this settings in to untoggle the The box Weighted sales volume, which is marked as default in the Pipeline performance report.
Please let me know what configurartion in need to be done to reflect the chagnes in sap crm 7.0
With many thanks,
karthik
Edited by: Karthik J on Sep 14, 2011 1:41 PMHi Kavita,
There is a standard column in UWL with name 'Sent Date'. Other functionalities in UWL for example deadline monitoring (Due date column) are based on this sent date. This shows an employee what was the date workitem was created (sent date) and when it will get escalated (due date). Displaying forwarding date in Sent date will not give clear picture to employee as the deadline will be calculated based on sent date only not based on forwarding date. this was just an example.
even though if your client is insisting, i dont think it can be done without any enhancement in UWL web dynpro com sort of thing. you can check with your portal consultant too.
Regards,
Ibrahim -
I am working with SAP CRM 7.0. We have a workflow in the system which is triggered at the creation of complaint(BO:BUS2000220) and then assign the complaint workitem
in the woklist of specified agent. I have created a report and scheduled it daily to forward the complaint into the worklist of user B from worklist of user A after 7 days
from creation date of complaint. But the problem is that the forwarded complaint is showing in the worklist of user B with sent date(the creation date of complaint, not the
forwarded date).
Relevant code:
IF gw_complain-PROCESS_TYPE = 'ZCMS' AND age_complaint = 8.
CALL FUNCTION 'SAP_WAPI_WORKITEMS_TO_OBJECT'
EXPORTING
objtype = 'BUS2000120'
objkey = obj_guid_key
top_level_items = ' '
SELECTION_STATUS_VARIANT = 0001
IMPORTING
return_code = return_code
TABLES
worklist = it_worklist[].
READ TABLE it_worklist INTO wa_worklist WITH KEY wi_type = 'W'.
CALL FUNCTION 'SAP_WAPI_FORWARD_WORKITEM'
EXPORTING
workitem_id = wa_worklist-wi_id
USER_ID = wa_worklist_esc-ESC_USER
LANGUAGE = SY-LANGU
DO_COMMIT = 'X'
CURRENT_USER = wa_worklist_esc-CURRENT_USER
IMPORTING
RETURN_CODE = lv_return_code
TABLES
MESSAGE_LINES = lv_mesg
* MESSAGE_STRUCT =
* USER_IDS =
ENDIF.
Can someone help me how to change the sent date to actual forwarded date of complaint.Hi Kavita,
There is a standard column in UWL with name 'Sent Date'. Other functionalities in UWL for example deadline monitoring (Due date column) are based on this sent date. This shows an employee what was the date workitem was created (sent date) and when it will get escalated (due date). Displaying forwarding date in Sent date will not give clear picture to employee as the deadline will be calculated based on sent date only not based on forwarding date. this was just an example.
even though if your client is insisting, i dont think it can be done without any enhancement in UWL web dynpro com sort of thing. you can check with your portal consultant too.
Regards,
Ibrahim -
Sap crm 7.0 Browser settings for explorer 6.0 and Mozila Fire fox 6.0
In web Ui, when ever i try to create a new opportunity, Quotation, Sales agreement or order, I am getting an error in brower. in a popup :
An error has occured in the script on this page
Error: Oject doesnt support this property or method or Invalid Argument in Explorer 6.0.
I tried installing Mozila to check whether this is a browser issue, But there also
error is This website, does not supply ownership information connection is not encrypted.
I have tried changing the settings in Explore 6.0 to enable the following
1. Click the Security tab
2. In the resulting window, click the Custom Level button to open the Active X settings.
3. Under ActiveX controls and plug-ins the settings should be:
4. Automatic prompting for ActiveX controls: Enable
5. Binary and script behaviors: Enable
6. Download signed ActiveX controls: Prompt
7. Download unsigned ActiveX controls: Prompt
8.Initialize and script ActiveX controls not marked safe: Prompt
9.Run ActiveX controls and plug-ins: Enable
10.Script ActiveX controls marked safe for scripting: Enable
11.Under Downloads the settings should be:
12.Automatic prompting for file downloads: Enable
13.File Download: Enable
14.Click Ok to close the window.
Still same issue persist, Please help to resolve this issueHi,
I have tried this adding the SAP crm to the popup blocker, still the error is there. any other input to make this IE 6 work.
Still the same error : Internet exploer script error
Line :163, Char 1, Error : object doesnt support this property or method., code : 0
Line :77, Char :89,Error : invalid argument.
I tried installing Fire fox to test : but in fire fox also i am encountering this error:
This website does not supply identity information. Your connection to this website is not encrypted.
Technical details : Connection not encrypted. the website does not support encryption for the page you are veiwing.
Information sent over internet without encryption can be seen by other people while it is in transit.
I have tried this with internet explorer6.0, but no progress:
If the issue persists, follow these steps:
1. Close all instances of Internet Explorer.
2. Click Start, click Control Panel, and then double-click Internet Options.
3. Click the Advanced tab.
4. Under Browsing, click to clear the Enable third-party browser extensions (requires restart) check box.
5. Restart Internet Explorer.
If the issue persists, follow these steps:
1. Open Internet Explorer.
2. Click Tools, and click Internet Options.
3. Click the Advanced tab.
4. Under Browsing, click to select the Disable Script Debugging check box.
5. Click OK to close all windows, and then restart the computer.
Please help to resolve this issue
Edited by: Karthik J on Oct 6, 2011 10:50 AM -
SAP Delivered Logical Component Inactive, SAP CRM 5.0
I would like to use the SAP CRM 5.0 Logical Component as Delivered by SAP. The systems are already upgraded but I cannot seem to Acitvate this in transaction SMSY. CRM SERVER 4.0 is active and can be used.
Anyone have any ideas?Hi Romina,
Yes you can install it later not just for CRM but for any SAP Solution from the Business Suite or SAP NW04s.
You have to start JSPM and select Install Additional Usage Type and select JCRM.
Make sure after you install the new type to check your software components
http://HOST:5XX00/sap/monitoring/SystemInfo. to see if all your components are in the correct stack.
Best regards,
Juan Jose Alvarado -
How to integrate a Widget in SAP CRM Webclient UI Homepage?
Hello Experts,
i´m new with CRM Webclient UI. Can somebody explain me how to integrate a widget in the Home - Page of SAP CRM Webclient UI?.
Maybee one of you can recommend also a good widget for weather forecasting?
Thank you.
Best regards
ManfredHave a look at these posts...
Customer Relationship Management (SAP CRM)
Customer Relationship Management (SAP CRM)
Google or Yahoo Widgets are pretty good, you can customise them on the website below and then copy and paste the code into your BSP component.
http://www.google.com/ig/directory?synd=open
Regards,
David -
Importance of Bounce management functionality in SAP CRM
Hi All,
I want to discuss few interesting issues which I have come a cross while doing a setting for bounce management functionality in SAP CRM 7.0
Before sharing my experience I want to discuss some term related to Bounce email than will discuss about types of bounce emails and cause of the bounce email.The setting of bounce functionality is describing in below link .
http://help.sap.com/saphelp_crm700_ehp01/helpdata/en/46/3f509215835fa7e10000000a1553f7/content.htm
In general when a website visitor sigh up they receive email from the company site, the information the site collected saved in the database but It commonly happen some of your email will be undeliever. In marketing term we say it as 'Bounce'. this is the same way happen as when a person give a bank cheque to bank and don't have sufficient money to his/her account the bank people say the cheque got bounce ..
As we are aware emails are bounce for variety of reason such as.
- In case the recipient email address is invalid.
- recipient email address is inactive or closed
- recipient mailbox is full or mail server have some technical issue etc
In general all these bounces emails categorize in two category.
Hard bounce- When email address is not active. example wrong email address, email address de-activated, deleted,or closed
Soft bounce- recipient mailbox is full, mail server have some technical issue, Out_of_office is setup .
Now finally we come to know about the cause of bounce email and types. Now the question arises why this is so important when we have bounce management functionality active in sap crm marketing ? as described in above url.
suppose that there is a campaigning happening for an product where 3000 person visited it. Now incase 2000 visitors shown interest so have qualified as prospect bases on the information they have provided such as name, address, salary or employment detail.
After successfully execution of campaign now senior executives create a mailing list for all the prospects in the target group of campaign and sends email to all the users.Now if I say to how many customers really company have reached reached after campaign execution answer will be we can not have the correct fact and figure as there could be some bounce happened.
Now incase bounce management setting is configure in your CRM system than system will receive inbound e-mails for each bounce.Suppose we have received one thousand bounce emails than we would say actual customer contacted is 1000. this is the correct fact and figure and very much useful for marketing people.
After than executive could remove email address which were hard bounced and for soft bounce they can use some other channel to contact like telephone calls etc to reach them.
The correct facts and figures are very much important for marketing strategy and planning and also to know success level of each campaign. Assume a scnario where in day a company launches more than 5 campaign. I feel the importace is transparent now.
I hope you would find some interest in above blog.
Thanks
premHI, Sreedhar
Check this thread:
Re: New search help on CRMD_ORDER locator
Denis. -
Hi, I'd like to know if the SAP CRM solution for High Ed is the same product thant the existing CRM solution? Or has it been 'tailored' for High Ed? If so, how? Is there existing documentation/presentation about it? Where has it been implemented?
Thanks!
Sylvie from MontrealGed,
whilst generally I agree with you a question (or two) for clarification so we can be sure we're not comparing apples with oranges
I'm not familiar with O2's product lineup but given you're on Annex M is that a business package?
Are you on an Infinity residential or business package?
On the subject of the offshore support teams my experience from the other sife of the fence is that many, many of them are very technically orientated. The problem is that the ISPs they work for don't give them access to many of the tools that are needed (they need to raise internal requests to even get line checks done in some cases) and also they are very heavily scripted & monitored in what they do/say on a call.
Sounds like O2 are operating as a contact centre rather than as a call centre which is much more preferable from the customers point of view.
DISCLAIMER: although I work in the industry I do not work for BT and any opinions given are purely my own. -
External product catalog integration with SAP CRM
Hi Forum,
I want to integrate a third party Java based product catalog with SAP CRM.
Currently, ISA is being used as the front-end.The CRM has a product catalog which is being used.
In place of this I want to add an external product catalog.
This is for a B2C shopping website. The user will browse through the external catalog and the selected products should be added to the shopping basket of ISA.
I'm aware that the Open Catalog Interface (OCI) is used for this purpose in B2B using SRM server.
Is there a similar interface for B2C applications?
Aditya KarajgiHi Pratik,
I dont think you understood my question.
What I want to implement is something like Open Catalog Interface (OCI) which is used in B2B implementations.
The catalog will be created by an open source content management system.
Product categories will be created and maintained using this system.
Users will browse the catalog and select products.
These selected products will be added to the shopping basket in Webshop.
We dont want to get into the complexities of using JCo or IDocs for this.
There should be some interface which is similar to OCI for B2C applications.
Thanks and waiting for ur response.
Aditya -
Table and field name for the goods receipt date in SAP CRM
Hi,
can some one provide me The TABLE-FIELD from SAP CRM system for GOODS RECIPT DATE.
It is the same as Received material date in DIsplay:Return and replacemnt screen in CRM.
Thanks,
ChetanFew more tables:
BUT0BANK Business Partner: Bank Data
BUT0BK BP: Bank details
BUT0CC BP: Payment Cards
BUT0ID BP: ID Numbers
BUT0ID_BIP_NOHIT Business Information Provider: Logging of non identified BP
BUT0IS BP: Industries
BUT0VP BP: Business Partner Assignment and Links
BUT100 BP: Roles
BUT150 BP relationship: Attribute table (test different.type TBUKR)
CRMM_BUT_BUHI_1 R/3 Customer Sales Area CRM BP Hierarchy Group Mapping
CRMM_BUT_BUHI_2 R/3 Leaf Customer Sales Area CRM BP Hierarchy Group Mapping
CRMM_BUT_CONTNO Mapping Table Business Partner Relationship – Contact Person
CRMM_BUT_CRMOBJ Buffer: Which BPs are in Which Systems
CRMM_BUT_CUSTNO Mapping Table Business Partner – Customer
CRMM_BUT_FRG0040 Business Partner Sales Classification List
CRMM_BUT_FRG0041 Business Partner Sales Classification
CRMM_BUT_FRG0042 Business Partner Sales Classification List Order Blocks
CRMM_BUT_FRG0050 Business Partner – Status
CRMM_BUT_FRG0060 Business Partner – Business Hours
CRMM_BUT_FRG0061 Business Partner – Business Hours Interval
CRMM_BUT_FRG0070 Business Partner Excluded Partner Functions List
CRMM_BUT_FRG0071 Business Partner Excluded Partner Functions
CRMM_BUT_FRG0080 Business Partner – Sales Area – Partner Function List
CRMM_BUT_FRG0081 Business Partner – Sales Area – Partner Function
CRMM_BUT_FRG0100 CRM Business Partner: Status
CRMM_BUT_KOR0040 Business Partner Korea
CRMM_BUT_KOR0041 Business Partner Korea History
CRMM_BUT_LNK0010 Business Partner – Sales Rule List
CRMM_BUT_LNK0011 Business Partner – Sales Rule
CRMM_BUT_LNK0020 Business Partner – Shipping Rule List
CRMM_BUT_LNK0021 Business Partner – Shipping Rule
CRMM_BUT_LNK0030 Business Partner – Billing Rule List
CRMM_BUT_LNK0031 Business Partner – Billing Rule
CRMM_BUT_LNK0140 Business Partner Organization Rule List
CRMM_BUT_LNK0141 Business Partner Organization Rule
CRMM_BUT_MIGRATE Migration Table: Fields Changed In CDB
CRMM_BUT_SEMPL00 Sales Employee for Contact Person Relationship: Admin. Tech.
CRMM_BUT_SEMPL01 Sales Employee to Contact Person Rel.: Data Table
CRMM_BUT_SET0010 Business Partner – Sales Rule Period
CRMM_BUT_SET0020 Business Partner – Shipping Rule Period
CRMM_BUT_SET0030 Business Partner – Billing Rule Period
CRMM_BUT_SET0140 Business Partner Organization Rule Period
CRMM_BUT_TDAR010 Business Partner – Time-Dependent Appointment Rules
CRMM_BUT_TDAR011 Business Partner – Time-Dependent Appointment Rule Intervals
CRMM_BUT_TDAR012 Business Partner – Time-Dependent Appt Rule Single Intervals
BUT_DNC BP: Telephone Numbers of the “Do Not Call” List
BUT_DNC_OLD BP: Telephone Numbers of the “Do Not Call” List
BUT_FRG0010 Business Partner: Tax Classification
BUT_FRG0011 Business Partner: Tax Classification
BUT_HIER_NODE Business Partner Hierarchy Group
BUT_HIER_NODE_BP Business Partner Hierarchy Group – Bus. Partner Assignment
BUT_HIER_NODE_D Business Partner Hierarchy Group – Description
BUT_HIER_STRUCT Business Partner Hierarchy Group – Hierarchy Relationship
BUT_HIER_TREE Business Partner Group Hierarchy
BUT_HIER_TREE_D Business Partner Group Hierarchy – Description
BUT_HIER_TYPE Business Partner Group Hierarchy Category (GUID)
CRMD_ACTIVITY_H Activity Header table
CRMD_ACTIVITY_I Activity Reporting: Activity Line Item Extension
CRMD_TM_ACTIVITY Activity reference
CRMD_LEAD_H Lead Header table
CRMD_OPPORT_H Opportunity Header table
CRMC_T077D : customer account groups
BUT_HIER_TREE Business Partner Group Hierarchy
CDBC_T_PRODUCTID Mapping: Product Id
CDBD_ORGMAN Business transaction – organizational unit -set
COMC_PRODUCT General Product Settings
COMC_R3_FIELDS Assignment of R/3 material master fields to CFOP
COMM_CATEGORY Category
COMM_CFGMAT Basic Data for Materials
COMM_HIERARCHY Category Hierarchy
COMP_TYPES Hierarchy Tool: Comparison Type Check Table
CRMC_CPRICPROC Customer Pricing Procedures
SMOKVBEZ15 Assignment employees to positions
CRMMLSGUID: GUID entry (should match GUID in CRMPRLS)
CRMM_BUT_CUSTNO : Also GUID table (GUID here should match GUID in R/3 table CRMKUNNR)
SMOFSUBTAB : Mapping & Parameters
SMOFDSTAT : Download Monitor (R4AM1)
SMOFFILTAB : Filters (Should match filters in R3AC1 & R/3 Table CRMFILTAB)
SMOFOBJECT Definition of Objects for Download
SMOFOBJPAR Parent Objects of an Object in Table
SMOFPARSFA Middleware Parameter
SMOFQFIND Queue Finder Table for MW-Queue finder
SMOFTABLES Definition of Tables for Download
CRMD_ORDERADM_H = Document Header Table
CRMD_ORDERADM_I = Document Line item Table
COMM_PR_FRG_ROD: Product Sales Set - Product – Assignment
CRMV_PR_SALESA: Product - Sales Order Set -
SAP CRM 5.0 ABAP + Java - Need to install JCRM
Hi everybody.
I've already installed a SAP CRM 5.0 ABAP´+ Java system but when installing i've only selected to install CRM APP components and didn't select JCRM CRM Java Components.
I've also patched Java components with JSPM.
Can i install those components (JCRM) now that system is already installed? How can i do it?
Thanks in advance.Hi Romina,
Yes you can install it later not just for CRM but for any SAP Solution from the Business Suite or SAP NW04s.
You have to start JSPM and select Install Additional Usage Type and select JCRM.
Make sure after you install the new type to check your software components
http://HOST:5XX00/sap/monitoring/SystemInfo. to see if all your components are in the correct stack.
Best regards,
Juan Jose Alvarado -
Data flow from E-commerce to SAP CRM 7.0 , ECC and third party system
Hi,
I have a requirement like the customers are created in E-commerce website of the company. When a customer is created the data should be synch to CRM , ECC and thrid party system ( price data from CRM for the customer ).
How do we transfer the data from E-commerce to CRM.?.andn ECC. Is it transferred first to CRM and then to ECC. Can we acheive all the systems synched at a time.
Can anyone explain with some design.
Thank you,
Regards,
Prashanth.Hi
SAP CRM E-Commerce (called as WEB CHANNEL) works as per the below options (in CRM 7.0 and ECC 6.0)
1. SAP CRM Web channel with CRM back end where CRM will be a leading system for order creation. From E-Commerce channel, the order is saved in the back end CRM system and then replicated to ECC (through middleware settings).
In this scenario PRODUCT CATALOG will be created in CRM system. The use of TREX server will be used for product catalog replication.Also, the image server will be required for the display of product images in the PRODUCT CATALOG.
2. SAP CRM Web channel with ECC back end where ECC will be a leading system for ORDER CREATION. This is a new offering in CRM 7.0 where from E-Commerce web shop the order is directly created in ECC system. Hence no middleware settings are required for order replication.
In this scenario also PRODUCT CATALOG will be created in CRM system. The use of TREX server will be used for product catalog replication. Also, the image server will be required for the display of product images in the PRODUCT CATALOG.
3. For customer replication from E-Commerce > CRM > ECC, you need to maintain the middleware settings between CRM and ECC for business partner replication.
Hope this will clarify.
Regards
Maybe you are looking for
-
Getting Records Returned When Criteria Doesn't Match (Using One Query)
I have made two queries which I would like to fold into one query if possible. The first query includes all grp_id's. The second query updates grp_id's with an (active) member count. This second query has criteria in it that grabs only grp_id's that
-
Can anyone help me with this, or has anyone experienced this... For the last couple of days my iPhone vibrates and makes the "new mail" sound. I look at my mail, text messaging, calendar and no new messages. I have checked my preferences and I don't
-
Free Version - Embed code does not copy to clipboard
I am trying out Forms Central with the free version. I used one of the template forms to test. I went to distribute as embeded code. I copied the code, but it does not copy to the clipboard for a paste to HTML...only the Copy Link works. What's u
-
We need more CS6 installations at our company. However, it's not possible to buy CS6, only CC. The software we are using in combination with CS6 is still not compatible with CC. So have have to use CS6 until that software is upgraded. Can we buy CC l
-
Transform osreftab to internal table
Hello, I have a table of type osreftab that I have gott from an persistance object using if_os_ca_persistency~get_persistent_by_query Is it possible to dynamically convert this into an internal table? i.e. I would prefer something like DATA: result_t