Satellite C855-1GQ - hard drive failure warning

Hi
suddenly my laptop has started showing me "hard drive failure warnings" and I honestly have no idea what to do about it please can someone help me.
Symptom: The PredictFailure flag is set on the disk
Cause: A logical disk has the SMART Predict Failure bit set.
Details: This disk is experiencing a problem and predicts that the drive will fail
Symptom: Pred Fail
Cause: A device has reported a "Not OK" status.
Details: The device, Disk drive, is reporting a bad status value. This device will not be available until the issue is resolved. The Plug and Play ID for this device is \\.\PHYSICALDRIVE0.

Hard drive failure can be cause of computer is bumped or jostled while it is running; the electric motor which allows the platter to spin fails due to bad bearings or other components; filter on your air intake gets too clogged or the filter isn't working properly.
Extreme heat while running causes the electronic circuit board to fail.
There is a sudden power failure while the disk is writing.
You can try the following solution:
Firstly, create a bootable CD/USB by Windows Boot Genius
Windows Boot Genius is a multiple windows repair tool which can be used to fix all computer errors, create bootable CD/USB, recover data lost and unlock windows password, etc.
We just need to insert a CD or USB flash drive and run the program, then click "burn".
Secondly, set the computer boot from CD/USB after enter into the BIOS menu.
Thirdly, start to fix Hard Drive Failure with the CD/USB created at the first step.
At this section, the wizard will tell us what we need to do according to our computer's issues.

Similar Messages

Satellite L350-12C - hard drive failure, need recovery

Please help. I have Toshiba Satellite L350-12c and its a German model. My hard drive failed.
The local Toshiba repair centre said they can replace the hard drive but without the disc they cant restore it to working order.
The worst part is its still under warranty but Toshiba is refusing to help me. The only place I can order discs is from Europe who wont accept an American credit card and mailing address which kills me because I have another laptop from Germany and they sent me discs with no issue.
The local shop even contacted the local rep and she was no help. Please help frustrated Toshiba customer.

Sorry i have a german l350-12c that was purchased in the UK. it has a 2 year international warrnty and i live in the united states. toshiba of usa insist they will do nothing to help. the local toshiba dealer is been very helpful they spoke to a toshiba of america rep and still was told their was nothing they can do. this model was not built for the us market. the local shop is willing to fix it if i get the original restore disc. without that their not willing because they say they dont have access to the drivers and the special fixes that would be ont the disc.which is the stuff that makes all the little functions work, Plus without the disc theirs no way to set up the recovery partation,which is damaged due to the harddrive failure. theirs ways it could be peaced together but they wont do the warrnty work without being able to fix it. if they just swapped the harddrive i guess i could manage but that realy blows seeing i have warrnty which is suppose to be honored even in the us. when i call toshiba of uk they say they cant send the disc to the us. but yet through my work we get things from simens in germay on a regular basis.so im completely at a lose thanks for any help.

Satellite l505d-gs6000 hard drive failure?

hello,
am working on a computer for a friend. we both have the toshiba satellite l505d-gs6000.
he says he was on google and started to suffer a malware attack and shut off the computer. the computer will no longer boot.
trying to boot the computer will yield a message that there is no bootable device.
upon entering bios, the hdd is not listed and is just blank.
so i really don't think that the hdd is bad, but im not sure how to confirm that besides switching the hdd between the two computers.
will flashing the bios help me at all here?
any input is appreciated.
thanks

If the BIOS isn't even seeing the hard drive, there's a physical problem with either the notebook or the HDD. This might sound simple, but have you tried reseating the HDD? Maybe it just came loose. If that doesn't help, I'd say the easiest thing to do is to try it in another computer and/or try another HDD in your notebook.
- Peter

Satellite p20 -552 Hard Drive failure

Workin on my laptop a few days ago, and it crashed all of a sudden. It went really slow and began erasing files from Windows and not letting me access Norton Anitvirus 2005 or even Add/remove programs from windows!
Also when i restart the computer, i get the following message..
'SMART failure detected on Hard Disk 0 - toshiba.......
Back up data and replace Hard Drive..'
I decided to format the computer and do a system restore, however this message still appeared as soon as the computer was re-started or switched on..
Its a new computer, bought in August 2004..
Any ideas of what i can do without having to send off the computer to Toshiba for repairs ??
Ive tried the Hard Drive diagnostic in Windows and it said that the drive has no errors.. However it is stilll really slow..
ANy advice or help would be appreciated..
Thank You
Majed

Hi
Do you talk about Active SMART hard disk status analyzer? If you want to reinstall OS on your notebook, use Recovery CD. Put Recovery CD into DVD device. Start the notebook and press down C key. After that follow the instructions on the screen.

Satellite Pro M40 hard drive failure - Recovery disc on new drive?

Hi
My Satellite Pro M40 hard disk has died and I want to install a new drive. Unfortunately my old drive is 60Gig and the Toshiba parts website has only 40 Gig or 80 Gig drives.
Will I encounter any problems with the recovery disc if the hard drive is not exactly the same?
Your advice would be appreciated.
C

No, there shouldnt be any problem with the Toshiba recovery CD.
On the recovery CD you will find a Windows OS, Toshiba drivers and utilities and additional software.
These whole applications are packed in image files.
You should only be sure that the HDD is compatible with your notebook and will be recognized in the BIOS.
Then just simply boot from the recovery CD and the installation should start.

Satellite A-35-S159 Hard Drive Failure

Hi,
I am getting a message that a hard drive failure is imminent. I am prepared to replace the hard drive. (I might need your help there, hope not!) Prior to this, I tried to upgrade the memory, and was having crash events. Do you think that the crash events were hard drive related and not memory upgrade related, as I originally thought? Do you think with the replacement of the hard drive that the memory upgrade might take?
Also, will I be able to get the drivers I need from here? i don't have a Toshiba recovery disk, i will have to install WXP on the new drive.
Thanks for any help!

Satellite A35-S159
All your Toshiba drivers and utilities are here.
But you are far better off ordering the recovery media from Toshiba by calling Customer Service at 800-457-7777. (Have the computer's serial number and a credit card handy.)
When you restore the hard drive from there, all the drivers and utilities have been preinstalled in the correct order.
-Jerry

Hard Drive Failure on Satellite A660

I bought a new Toshiba A series 9 months ago.
Within a week I had to return it because the sound card was not working. The store I bought it from did not have an identical replacement so the replacement model cost me an additional $150.
Now the hard drive has failed.
Any attempt to back up anything fails so I will lose everything including an important contract. Toshiba tell me that I should go and pay a computer store to save my files!!!
I would consider it just a coincidence except that a friend who purchased a Qosmio a month before I purchased my A660 has also had her hard drive fail. It has supposedly been repaired under warranty but is still not working.
So much for Toshiba stating "Toshiba believes that reliability is the single most important feature a laptop can have and understands that it must be built in and not something that can be bolted-on.
The result? Our laptops have a class-leading reputation for reliability." The technical support person said that its just bad luck - its electronic anything can fail at anytime - thats nothing to do with reliability.
So what is Toshiba reliability?

"When you bring your notebook there, they will check if the warranty data at first. If the warranty is valid every defective hardware component will be exchanged for free.
Maybe it sounds stupid not but I believe people who work in this store have utilized your situation to make more money and sell you new HDD for $150."
I think you misunderstood. The first time it was a sound card failure and the computer was less than 2 weeks old. It was TOSHIBA that told me to return it to the store (they gave me a specific number to give to the store when returning it) and exchange it for a new computer!!!! The store did not have the exact model to exchange it with. So I had two choices. Pay the $150 or take it home, spend a day dropping it off to Toshiba and then wait 21 days for them to repair a brand new computer that I had not even been able to use, or pay the additional $150 for a different model. Funnily as a consumer I dont expect to pay large amounts of money for something that has to be repaired before it can be used.
This second problem has now occurred, 9 months later, which is the hard drive failure.
I do realise that this is a user to user forum, but I am hoping to warn people that Toshiba is no longer a reliable brand. The Toshiba technician told me that the very first thing he expects to fail is the hard drive and I am simply lucky that in 16 years of owning my own home computers that I have never had a hard drive failure. Funny thing is none of my friends have ever had a hard drive failure before either....... My girlfriend and I must be the unluckiest people in the world to both buy brand new Toshiba computers at the same time and to have the hard drive fails at the same time........... Not a strong believer of coincidence I strongly suspect that Toshiba have a problem with a component(s) that they are using, its not just our "bad luck". This is the first time I have even had to use the warranty on a computer that I have purchased.
On the plus side Toshiba offered to send a courier to collect the computer, of course no replacement or loan computer. I did arrange for them to collect the computer Monday as I was not going to be home yesterday and need to find the correct box and packing materials to return it (they gave me VERY specific instructions on how it must be packed). But then I had a dozen phone calls yesterday from the courier trying to contact me to arrange to pick it up either yesterday or now today. I just hope that they are equally keen to return it as quickly!!!!
Sorry I am VERY annoyed. I am in a position where I NEED a computer. My son is disabled uses various bits and pieces of medical equipment to survive, (eg ventilators, monitors etc) and I use the computer to communicate with the hospital. If I cant get access to a computer he gets to spend the time I wait for its repair in hospital. I realise that my personal situation is not Toshiba's concern however I paid more and bought the Toshiba because of its reputation for reliability as that was VERY important to me. It has proven to be the most unreliable computer I have ever owned. I will now have to dust off a cheap Dell that is 6 years old, still works just fine, and use that while my expensive Toshiba gets fixed. And thats what is annoying, even my first 2 gig and now 16 year old computer still works, no hard drive failure..........

Multiple Hard Drive Failures

I purchased a MacBook Pro just before last Christmas and in late January or early February the hard drive failed and had to be replaced. I was told then that it was a fluke and not to worry about it that the chances of it happening again were very slim. Well, yesterday it happened once again.
That is now 2 hard drive failures within 4 months of each other, and within 6 months of being purchased new. This is simply unacceptable for a computer that costs nearly $3,000 with an extended warranty.
Until Macintosh figures out this problem, I would advise everyone to stay away from the MacBook Pro. From what I was told by the "Genius" at the Apple Store yesterday when I was having the hard drive replaced once again, "Apple knows about this problem". Well, they may know about it, but apparently they are not doing anything about it because the problem still exists.
I guess they assume its cheaper to just keep replacing hard drives every 2 or 3 months than to fix the problem and have a satisfied customer.
WARNING - Do not buy the MacBook Pro unless you do not mind spending several days reloading your software and files onto a new hard drive every 2 or 3 months.

Even with a backup, that does not reinstall all of the software onto the new hard drive, only the personal files and data. I have over $15,000 worth of software that I have to painstakingly reinstall each time this happens.
You are mistaken. If you've backed up by cloning the entire hard drive, everything on it is backed up and can simply be cloned onto a new hard drive. Nothing at all needs to be reinstalled from any other source. If you clone to a portable hard drive, you can take it with you on location. If your primary drive fails there, you'll be able to boot to your portable drive exactly as if it were the internal drive, and keep right on working without missing a beat. A 250GB Seagate FreeAgent To Go portable USB2 drive containing a clone of my MBP's internal drive goes everywhere I go, and is ready to step into the place of my internal drive in moments if ever it should go pear-shaped.
Believe me, I am not making this up, and there is no Catch-22. This is what cloning software is for, and it works beautifully. You may have good uses for other kinds of backups too, but a bootable clone of your primary internal hard drive would be invaluable to you as an additional protection against lost time and work in the field.
http://www.bombich.com/software/ccc.html
http://www.shirt-pocket.com/SuperDuper/SuperDuperDescription.html
I've used both, and I prefer SuperDuper. It's simplicity itself to use, and costs under $30. Carbon Copy Cloner is free, offers more selective-copying options, and in the versions I've used, it presented more inscrutable messages that I didn't know how to interpret, leaving me wondering what had and hadn't happened. I'm told those rough edges have been polished off in recent versions, but I haven't tried them. SuperDuper works very, very well for me and never leaves me puzzled.

My 13" black macbook keeps having hard drive failures -- I'm on my third hard drive

The first one lasted 2 years. It failed within the special warranty period that Apple offered because so many computers like mine were also having hard drive failures. I didn't know about the special warranty they were offering, even after contacting Apple and telling them about my problem and describing the exact symptoms of the problem they were fixing for free. Thank you for that. So I went to a local store and paid ~$130 to have it fixed. This time I was paranoid about not moving my computer, and if I did have to move it, make sure it was off. Then without warning, it happens again less than 2 years later. I would expect a computer hard drive, especially one that is taken care of as well as mine, to last more ~20 months (less than 2 years) TWICE. It seems that this is a problem not with the hard drive but with the computer. I'm pretty upset that hard drives are now basically disposable -- I'm afraid to use it now unless absolutely necessary, otherwise I'll feel like I'm making its clock tick closer and closer to the next time it fries the hard drive. For as much as I paid for this computer, I expect a bit more than that. Unless there is some magical fix to this, I can safely say my next computer will be a super cheap net book.
Does anyone have any more info on this, any ways to avoid frying more hard drives, or has any one had any luck resolving this issue with Apple? I greatly appreciate any help. Thank you!

Mechanical hard drives have moveable parts and they are going to fail eventually. Every drive has an MTBF (Mean Time Between Failure) rating in the thousands of hours, but that is an average (half will fail sooner, half will fail later) not an absolute longevity guarantee.
I've used an original (Apple-OEM Fujitsu 120Gb 5400rpm), a Hitachi 320Gb 7200rpm, and currently a Seagate 500Gb 7200rpm drive in my mid-2007 MacBook. I replaced the 120Gb because I was running out of room. I still use it as an external backup for certain files. The 320Gb Hitachi failed after less than two years, but had a three-year-warranty, so it was replaced at no charge. I'm using the Hitachi replacement externally to clone my current drive in order to test OS X and software updates before installing them 'for keeps' on my working system.
A solid-state (SSD) drive might be less prone to mechanical failure, but that is still no absolute guarantee that it won't EVER fail, and SSD's are still about double or more the cost of mechanical drives.
The best thing is to simply be prepared for the eventual failure with a strategy for frequent and reliable backups.

Rebuilding After Hard-Drive Failure

My hard-drive failed a few months ago. After replacing the hard-drive, I recovered my iTunes library (music only) from a back-up of the failed hard-drive. My music now syncs between devices via iTunes Match, and I have successfully transferred all of the app and movie purchases from my devices (iPhone and iPad) to my desktop. However, I have one movie that was downloaded to the iTunes library on my desktop post hard-drive failure using a redemption code from a Blue-Ray/DVD/Digital bundle. How do I get that movie to upload to my iPad? If I plug the iPad into my desktop, and I try to sync movies, iTunes tells me that this iPad is currently syncing to a different iTunes library and warns me that if I continue, everything on my iPad will be erased and replaced by the contents of this iTunes library. I have a huge number of apps organized in folders. I am afraid that I will lose all of those folders, and I will have to reorganize my apps if I proceed with the sync. Is there any other way to get the movie onto my iPad?

You should be able to:
Backup the device to the new installation
Transfer your purchases into a newly authorized library
Recover any other media using third party tools as suggested in this post from forum regular Zevoneer
Restore the device from the backup
This process should switch the association of the device to the new library, preserving the data and settings in your apps.
May also be prudent to attempt a backup to iCloud directly from the device before you start... Settings > iCloud > Storage & Backup > iCloud Backup > On. It won't save any media but it would preserve the general account settings and documents in case anything goes wrong while you are trying to extract your other data.
When you get it all fixed, make a backup!
tt2

After hard drive failure, need to sync data

Following a hard drive failure I need to re-establish syncing between my desktop and Firefox Home on my iPhone. None of the routines for "add a device" or "my account" seem to work as advertised. "Settings" on my iPhone shows me signed in but gives me no other options, e.g., the option to open my account. The only buttons on the "Settings" page are "Sign Out," "About," and "Refresh." "Sign Out" warns me that doing so will erase all my data on the iPhone. Any suggestions how to re-establish Firefox Home appreciated.

Hi!
It seems that your iPhone is properly connected to the Sync server and that you need to add your computer to your previous account. In order to do so:
# At the top of the Firefox window, click on the Firefox button (Tools menu in Windows XP) and then click Options. . In the Options window, click on the Sync tab.
# Click Set Up Firefox Sync
# Under I already have a Firefox Sync account click Connect and then select "I don't have the device with me" just below the three boxes.
If you have already created a new account in your computer and you want to log in with your Firefox Home application, "Sign out" and set up the application again. The data you are going to lose is the one in Firefox Home. If you have restored the information in your desktop browser the data will appear in your iPhone once the sync is done.
Unfortunately, Firefox Home doesn't have the ability to send the bookmarks stored there to your computer so if you need to restore them in your computer and you don't have the Sync Key to restore the account in your computer, your only option is to copy them manually.
I hope this information helps you.

How to format HDD on my Satellite C855-1GQ?

I have a Toshiba Satellite C855-1GQ.
How do I format my HDD thanks for your help.

Hello
I don't know what do you want to do exactly. HDD can be formatted before you install original recovery image that you got with your machine but also if you want to install own OS version.
If you have created recovery disc you can format HDD using one of the offered options (erase the hard disk) - http://aps2.toshiba-tro.de/kb0/HTD1303440001R02.htm
In case that you want to use Microsoft installation disc at the beginning of setup procedure current HDD will be shown. You have option to delete existing partitions, create new partitions and install Windows OS.
Please let us know what do you want to do exactly.

Imminent hard drive failure message

can i return my laptop to the store for a replacement.. it is less than 5 months old and i am getting an imminent hard drive failure message. totally unacceptable

HP will replace the hard drive under warranty. Not too many stores will permit a return after 5 mos. We can also assist with a hard drive replacement.

Data Recovery After Hard Drive Failure!

Ok, basically, I've got a 2 1/2 year old iBook G4 with a bombed hard drive, and unfortunately, the last time I backed up was around 3 months ago. Here's what happened right before the crash: some applications like Widgets and Safari were acting fluky, and it wouldn't let me open Word documents, so I restarted, because I thought it might have something to do with the fact that i had downloaded the new version of itunes not that long ago and hadn't restarted since. well, when i restarted, the gray screen with the wheel and the apple symbol went on for a really long time, and then the blue screen came up with the cursor, but nothing else happened, and the blue screen just stayed there. as far as i know, the hard drive wasn't making any unusual noises, just the usual occasional soft sounds that my hard drive has always made (there are usual sounds, right?) a piece of information that might be useful is that the hard drive was almost full (it only had about 5 GB left, which i understand is how much you should leave) could this have caused the failure maybe? anyway, i tried using the hard drive as a target and tried getting another computer to recognize it and pull the files off, but that didn't work. so, i brought it into the apple store, and they got it to boot up but using some external hard drive, i think. they tried disk utility, but that didn't see my hard drive. then the tried disk warrior, and that saw it and repaired it or something, but then it couldn't get the drive to mount. so, i'm assuming that because disk warrior didn't work and couldn't get it to mount, then other software like data rescue, etc... won't either. like all computer users, i've got some REALLY REALLY important data on there, and all the data recovery places i've gotten quotes from are pretty pricey. if the drive doesn't require physical data recovery, only non-physical, as i hope, the cheapest is still $350. even so, the person on the phone there didn't seem to know nearly as much as the people at the more pricier places. so, are there any other options besides expensive data recovery? i read something about using dd - a unix thing, but i don't know the first thing about it (http://www.macosxhints.com/article.php?story=20050302225659382) so i'm not sure i want to risk messing it up even more. and, if worse comes to worst, then i'll use a data recovery place... but can anyone tell me if they've used any of the data recovery companies below, and which ones are good?
(first three do evaluation for free, and then you decide if you want to continue based on more accurate price idea)
MacintoshDataRecovery.com
$500 non physical
$1100-1600 physical
Heroic Efforts
http://www.heroicdata.com/data_recovery
$350 non physical
ships to another (very expensive) place if physical
ACS Data Recovery
http://www.acsdata.com/index.htm
$600-700 non physical
DriveSavers.com
(recommended by Apple, probably the best, but the most steep, too)
could cost anywhere from $500-$2700 and $200 evaluation fee even if data is unrecoverable
Since this is our fourth hard drive failure in four different iBooks in 2 1/2 years, i am starting to become seriously disillusioned about the quality of the hardware Apple uses...not that i would ever get a dell or anything, but still....
THANK YOU in advance for any tips you might be able to offer, and also for reading this extremely long post!
katie
iBook G4 Mac OS X (10.4.3)
iBook G4 Mac OS X (10.4.3)

I have read good reports concerning Data Rescue although I have not used it myself.
Once you get your data back, focus on a regular (even daily) backup routine, because as you know only so well, the question is not if a drive will fail, it's when.
My condolences, by the way.

Having hard drive failure every year

Trying to find out why the hard drives on our computer HP TouchSmart 310-1124F keeps failing. Purchased this computer new in 2011, in February of 2012 the hard drive failed, message was "Hard desk failure is imminent have it replaced" so I did. Now in 2013 I'm getting another message " we strongly recommend that you back up your computer to avoid potential data loss ... contact your computer manufacturer to determine if the disk with errors needs to be repaired or replaced." The computer is attached to a good battery backup, it's not used for extended Internet work, No new programs have been downloaded, it is not used to download or upload information and although it's not our main computer it is used daily. What is going on, is anyone having same issues. I feel the computer itself is a lemon. This will be the 3rd hard drive in 2 years on this machine! By- the- way I did contact the Tech. department telling them the error message but was only told this computer was "not in warranty now" and that ... "you'll need to purchase a new hard drive" No offer or indication as to a possible repair could be done. Yeah that dosen't make me feel that great about this product. I just want to find out why the hard drives installed on this machine only last one (1) year! Any advise would be appreciated, thank you.

WRI-Jupiter,
Your computer may not / most likely doesn't have anything to do with the hard drive failures you have experienced. Drive manufacturers have been reducing the warranty period on drives for years. Also, as drive density has gone up, it appears that quality control has gone down.
Was the first drive replaced under warranty by HP or did you do it yourself??? Have you kept the computer free of "dust bunnies"??? What is the average temperature where you live???
By the way, the "we strongly recommend that you back up your computer to avoid potential data loss ... contact your computer manufacturer to determine if the disk with errors needs to be repaired or replaced" message was primarily just for your information. Because the warranty has expired, HP will no longer repair the machine without you incurring additional costs.
Your best bet is to;
1) Follow the advice of the message above and back-up any and all data you wish to save before the computer encounters a major hard drive issue.
2) Run the hard drive diagnostics from the boot menu or DOWNLOAD and run the HP Vision Hardware Diagnostics CD Image.
3) Also consider downloading and running the hard drive manufacturuer's diagnostics routine and see if it generates an error code. If the drive is still under warranty and you receive an error code, contact the manufacturer for an RMA.
4) When replacing the drive make sure to blow all the dust out of the computer and continue this practice about every three months.
Please send KUDOs
Frank
{------------ Please click the "White Kudos" Thumbs Up to say THANKS for helping.
Please click the "Accept As Solution" on my post, if my assistance has solved your issue. ------------V
This is a user supported forum. I am a volunteer and I don't work for HP.
HP 15t-j100 (on loan from HP)
HP 13 Split x2 (on loan from HP)
HP Slate8 Pro (on loan from HP)
HP a1632x - Windows 7, 4GB RAM, AMD Radeon HD 6450
HP p6130y - Windows 7, 8GB RAM, AMD Radeon HD 6450
HP p6320y - Windows 7, 8GB RAM, NVIDIA GT 240
HP p7-1026 - Windows 7, 6GB RAM, AMD Radeon HD 6450
HP p6787c - Windows 7, 8GB RAM, NVIDIA GT 240

Satellite C855-1GQ - hard drive failure warning

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