Satellite L505d-LS5007 sound fails

Sound fails for no reason. Tried troubleshooter which says no device installed then can't load driver. Rebooted, Updated windows. Uninstalled and rebooted. Nothing! This happens frequently. Please help.

Your sound never works, or it only works intermittently? There are known problems with the "D" series and solder joints failing. Search for threads about "No sound, no USB." Sound with crackles often preceeded a failure. Dead USB ports were another early indicator of motherboard issues.
The machines of that timeframe with the AMD processors seem to have more problems than the ones with Intel CPUs. I presume that is due to extra heat the AMDs throw off. I had a L505D-S6947 with the AMD X2 and it ran quite warm. My cat used the exhaust port as a body warmer. LOL I sold that machine and replaced it with a L505-ES5034 simply because I expected the AMD machine to have the same motherboard / components failure(s). I bought the S6947 in summer 2009 and ran it until summer 2012, and had no problems with it, though.

Similar Messages

BIOS for Satellite L505D-S5983 FAIL

Howdy folk,
It's been some weeks since I set it aside, I'm giving this one last shot before I junk it. That would be a shame, because other than the BIOS, it appears to be a perfectly fine piece of equipment. I really want this box to run for me.
I got a hand-me-down Satellite L505D-S5983 with a caveat that the BIOS had issues. And boy does it. In attempting to get the BIOS difficulties addressed, I was trying lots of things recommended here. I changed settings hoping to access a USB keyboard, except that I apparently turned off the internal keyboard. Whatever I changed, In doing that the BIOS is now rendered absolutely out of reach.
F2 won’t bring up BIOS, F12 won’t lead to bootable drives menu. Wherever I got this tip, Control-F2 gets the BIOS to display, in fact holding most keys such as just Q results in BIOS display. But then that's the closest I can get. As soon as I let go of Control, I get dialogue "Exit Discarding Changes Yes No", pre-parked on "Yes". No keys or key combo will switch or register as Yes or No, and while held, no other keys navigate or alter the menus.
I've downloaded and burned a BIOS flash disk from the BIOS update file here. But we never get that far.
Any assistance in getting around this bricked mobo will be much appreciated.

I'm replying to my own post because I forgot to check "Email me when someone replies" on the thread starter.

Satellite L505D-ES5025microphone issues please help me

When ever I try to video chat my friends on the other end hear a high pitched screaming sound and my voice is very soft. When I record video I have the same issue with the sound. I have no idea how to fix it, or if I can fix it. Anyone know what the problem is?

Satellite L505D-ES5025
Can't hurt to reinstall the driver.
Realtek Audio Driver for Windows 7 (32/64)
-Jerry

No Audio or USB Ports after Recovery on Satellite L505D-S5983

I have recently done a system recovery with disks I created when I originally got my Satellite L505D-S5983. Which put the laptop back to an "out of the box" state...supposedly... I have been asking on a Microsoft forum for help with my problems, with limited luck.... It is still not working. I'm pasting my original posts here hoping that maybe somebody on here can help me.
POST 1:
My Toshiba Satellite L505D is running 32-bit Windows 7 Home Premium. After about 4 months of downtime I recently started it back up. There were roughly 37 updates to install when I turned it on, as expected. The updates were downloaded and installed, but when the system was restarted the system froze as soon as the desktop loaded. I booted multiple times and every time it completely freezes immediately after start up. I am not even able to open the task manager (ctrl+alt+del). They system boots perfectly fine in safe mode, and I ran what diagnostics I could find and nothing shows up....according to Windows everything is fine.
After Going through this multiple times, I got sick of it and decided to do a system recovery. Not a system RESTORE...it was a system RECOVERY. The HDD was completely wiped, and the system was supposedly returned to its original form as it was out of the box. Getting my hopes up as it finished its process... The system worked fine through the initial setup (language, time, etc.) and then as soon as the desktop loaded it froze again!
So here I am with a completely wiped HDD (except for the factory toshiba software), and a Windows OS that will only work in safe mode... I would like to avoid reinstalling Windows, I don't have any disks or anything. So any help would be appreciated
P.S. let me elaborate on what I mean by "froze". The system is completely non-responsive. No cursor movement at all, touchpad, keyboard, USB ports, nothing. When I did the restore the cursor, touchpad and keyboard worked through the initial settings only. Even when the desktop is loading i get movement for a second or two before everything freezes.
REPLY I RECIEVED:
Hi,
Since the computer is working in safe mode, I would suggest you to start the computer in clean boot to check which third party program is causing the issue. To configure your computer to clean boot follow the link
http://support.microsoft.com/kb/929135
Note: After you have finished troubleshooting, follow step 7 in the article to boot to normal startup.
If the issue does not persist in clean boot then refer ‘Step 3’, ‘step 4’ and ‘step 5’ from the following link to narrow done the issue and find out which service or startup item is causing the issue.
MY RESPONSE POSTING MY CURRENT ISSUE:
Thank you, and yes that's exactly what it was. It turned out to be an ATI program for my AMD graphics card that was not installed properly. It makes me wonder if I had to do the recovery in the first place lol.
However now I have a whole other issue. Windows is now telling me that "No audio output device is installed".....
In device manager the yellow "!" is there (High Definition Audio Controller), it tells me that it is not working....yet it says that the best drivers are installed! So yeah...I have no audio now. The only info windows gives me for the sound card is that it from Microsoft... with a driver version of 6.1.7601.17514....which naturally doesn't really help me since I have no idea what card or mobo I have . Is there any way for me to find out what I need other than opening up my laptop?
//--> Toshiba Satellite L505D-S5983_AMD Athlon II Dual-Core M300 2.00 GHz_3GB RAM 32-bit OS   <--//
RESPONSE FROM SOMEBODY ELSE:
Hi,
Check with Toshiba Support, their on-line documentation and drivers, and ask in their
forums about known issues.
Toshiba - Forums
http://laptopforums.toshiba.com/
Toshiba - Contacts
http://www.csd.toshiba.com/cgi-bin/tais/support/jsp/navShell.jsp?cf=su_contact
Toshiba - Drivers - navigate to your model
http://www.csd.toshiba.com/cgi-bin/tais/support/jsp/home.jsp?nav=Download
Toshiba - Support
http://www.csd.toshiba.com/cgi-bin/tais/support/jsp/home.jsp
========================================
First run SFC /scannow and checkdisk (chkdsk) as the cause of these issues might
be some sort of corruption.
Start - type in Search box - CMD   find at top of list - RIGHT CLICK - RUN AS ADMIN
sfc /scannow
How to Repair Windows 7 System Files with System File Checker
http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html
Then run checkdisk (chkdsk).
How to Run Disk Check in Windows 7
http://www.sevenforums.com/tutorials/433-disk-check.html
Then use this troubleshooter :
References to Vista also apply to Windows.
Fixing a customer problem: “No Audio Device is Installed” when launching sndvol on Windows Vista
http://blogs.msdn.com/b/larryosterman/archive/2009/01/06/fixing-a-customer-problem-no-audio-device-i...
Also update or re-install the driver.
Control Panel - Device Manager - SOUNDS - look for HD Audio - Mine says RealTek High
Definition Audio (that is an example and yours may have an entirely different name/maker).
Write down description make and model - double click on it - drivers tab - write down version.
Now Click UPdate Drivers which may not do anything as MS is far behind certifying drivers.
Then RIGHT CLICK on it and UNINSTALL - REBOOT - this will rebuild the driver stack.
1st go to system maker's site and look for latest driver Download - SAVE - go to right click on
and RUN AS ADMIN (This is your fallback.) REBOOT after each driver installation.
NOTE : Sound drivers often rollback so check the version after installation and the
reboot to see if the version you installed is there, if not repeat the install - reboot
until it is. It can take several tries depending on how many rollbacks it does.
Then do same for Device Maker's site.
Manually look at manufacturer's sites for drivers - and Device Maker's sites.
http://pcsupport.about.com/od/driverssupport/ht/driverdlmfgr.htm
Installing and updating drivers in Windows 7 (updating drivers manually using the methods above
is preferred to ensure the latest drivers from System maker and Device makers are found)
http://www.sevenforums.com/tutorials/43216-installing-updating-drivers-7-a.html
Error “the Audio Service Is Not Running” When Opening the Volume Mixer in Vista
http://www.winhelponline.com/blog/error-the-audio-service-is-not-running-when-opening-the-volume-mix...
Also Right Click Speaker near clock - Playback Devices - right click in the box area -
check Show disable and disconnected devices. Highlight speaker and on the lower
Right click Properties check settings for Device Usage enabled and so on. Also do
same for Configure on Lower Left of that box.
In Control Panel you can also look for an Audio Manager along with the Sound Settings.
Open the Playing Audio troubleshooter
http://windows.microsoft.com/en-us/windows7/Open-the-Playing-Audio-troubleshooter
Problems with sound and audio or no sound - a Mr Fixit
http://support.microsoft.com/gp/no_sound
No sound in Windows
http://windows.microsoft.com/en-us/windows/help/no-sound-in-windows
Tips for fixing common sound problems
http://windows.microsoft.com/en-us/windows7/Tips-for-fixing-common-sound-problems
Speakers and other audio output devices
http://windowshelp.microsoft.com/Windows/en-US/Help/a43f3a31-6d9f-49d1-be22-e2f47b8b1f2c1033.mspx
How to Enable Hidden Audio Devices in Vista
http://www.vistax64.com/tutorials/143447-audio-device-enable-hidden-devices.html
Hope this helps.
===========================================================================================
Ok...so I have installed all of the appropriate drivers that I thought I may need from this website. I have tried ALL of those system analysis programs that were suggested. Every one of them lists my mobo simply as a Toshiba motherboard, with no audio card information. Which I'm assuming that is because it has an internal sound processor. My problem is that none of the properties, or ANYTHING I try, will give me information on what I need to fix this...
I would be more than willing to run the recovery again if I knew that I had everything I actually need... When I created my original recovery disks it created a third disk with "apps and drivers". I installed all of them...and still here I am... And I haven't even STARTED on my USB port issue yet...those don't work either, and they don't even show up in my Device Manager...sigh...
And please, a response that doesn't look like an automated response to try and sell software like the last one I recieved from the Microsoft forum would be appreciated
Thank you for your time, and apologies for the lengthy post, but I wanted to provide as much info as possible.

Satellite L505D-S5983
I would try another restore of the hard disk to its original out-of-the-box contents using Toshiba recovery media. Maybe something went wrong in the process. Make sure everything works before applying any updates and adding any hardware or software.
Then add things carefully, rebooting Windows and testing the USB and audio at each step.
Please note this.
The only info windows gives me for the sound card is that it from Microsoft... with a driver version of 6.1.7601.17514....which naturally doesn't really help me since I have no idea what card or mobo I have . Is there any way for me to find out what I need other than opening up my laptop?
Every one of them lists my mobo simply as a Toshiba motherboard, with no audio card information. Which I'm assuming that is because it has an internal sound processor. My problem is that none of the properties, or ANYTHING I try, will give me information on what I need to fix this...
All of the latest drivers for your model are easily found here. This one is for the sound.
   Realtek Audio Driver for Windows 7 (32/64)
-Jerry

Satellite l505d-gs6000 hard drive failure?

hello,
am working on a computer for a friend. we both have the toshiba satellite l505d-gs6000.
he says he was on google and started to suffer a malware attack and shut off the computer. the computer will no longer boot.
trying to boot the computer will yield a message that there is no bootable device.
upon entering bios, the hdd is not listed and is just blank.
so i really don't think that the hdd is bad, but im not sure how to confirm that besides switching the hdd between the two computers.
will flashing the bios help me at all here?
any input is appreciated.
thanks

If the BIOS isn't even seeing the hard drive, there's a physical problem with either the notebook or the HDD. This might sound simple, but have you tried reseating the HDD? Maybe it just came loose. If that doesn't help, I'd say the easiest thing to do is to try it in another computer and/or try another HDD in your notebook.
- Peter

How to reinstall windows 7 on Satellite L505D-S5983 when hard drive had to be replaced

I recently had my Satellite L505D-S5983 laptop's hard drive die due to disk failures and had to replace the hard drive. Because the laptop is older I am not able to read the activation key from the laptop and do not have a recovery partition from the dead drive. How can I authorize a version of windows 7 on the new hard drive and install it?

Satellite L505D-S5983
Downloads here.
Best to restore the hard disk to its original out-of-the-box contents using Toshiba recovery media. All the drivers and utilities are properly preinstalled. Windows is preactivated.
If you failed to burn recovery discs, you can obtain them from Toshiba. Scroll down to Get Recovery Media here.
For instructions, see the section Restoring from recovery DVDs/media, which begins on p. 70 of the User's Guide.
Satellite L500 Series User’s Guide
If the new hard disk uses advanced-format technology, be prepared to install a new storage driver first thing.
Intel Rapid Storage Technology
-Jerry

My Microphone is not working after upgrading to Windows 7 using Laptop Satellite L505D-S5965

Please I need your help. My laptop Satellite L505D-S5965 had vista and I got the upgrade for windows 7. However after the upgrade I noticed that the microphone is not working while the speaker are working fine. I have went to the sound right click and choosed recording device and found tha the realtalk is my driver and everything is fine there. when I change to stereo mix I got very bad noise.
can someone help please. please note that the microphone was working in vista operating system. Does Windows 7 has a bug in this regrad.
I also have another question my understanding is the model Satellite L505D-S5965 has no internal microphone is this is the case? I can plug in external mic into the jack provided for this but there is no built in microphone am I correct please advise?
thank you for all you great help

Hi
when you upgrade the operating system to windows 7 it just install the generic driver
copy and paste the link
http://cdgenp01.csd.toshiba.com/content/support/downloads/driver_audio_realtek_TC50036500C.exe
let me know if it didnt work

Internal Speaker for Satellite L505D-S5983

Internal speakers for satellite L505D-S5983 has barely audible sound when listening to streaming video (live or recorded), but works well otherwise.

Roland wrote:
Internal speakers for satellite L505D-S5983 has barely audible sound when listening to streaming video (live or recorded), but works well otherwise.
As mentioned elsewhere with respect to the L505 series laptops, if your laptop uses the Realtek HD audio drivers try this two step process to improve the system sound volume levels. If these two steps don't work, try uninstalling via the Device Manager the installed audio driver and reboot the computer to let Microsoft install its own default audio driver.
First, either update to the latest Toshiba audio drivers via the Toshiba Support web site, or by downloading the latest Realtek HD Audio drivers from the Realtek website.
Second, once the audio drivers have been updated, enable "Loudness Equalization" on either the Start --> Hardware and Sound --> Realtek HD Audio Manager --> Sound Effects tab, then click OK to save the setting change. Or on the Start --> Hardware and Sound --> Sound --> Speaker Properties (select Speakers then the Properties button) --> Enhancements tab, scroll down the list of sound effects to enable "Loudness Equalization" then select the OK button to save the setting changes.
Once the drivers have been updated and the "Loudness Equalization" has been enabled the system sound audio level is much louder, however you may find the DVD and Audio CD audio levels are still low. No real fix for that issue yet from Toshiba.

Satellite L505D-LS5006 Toshiba Laptop will not start up

I own a Satellite L505D-LS5006 laptop from Toshiba. A few days ago, I attempted to start the computer up, but when I pushed the power button, it would look and sound like it is turning on, but wouldn't. The cooling fan runs and the disk I have in the drive spins but nothing appears on the monitor and the computer's amber colored light signaling something is loading does not light or blink. The wireless networking light also blinks and then stays off. When I called Toshiba's help line, the guy told me to remove the battery and press the power button for 10 seconds, replace the battery, and try it again. When that didn't work, he said to try it again but with only having the AC adapter plugged in, after that, both the battery and the AC adapter plugged in. None of that worked. I'm sure nothings wrong with the hard drive since I was working on it offline the very night before when I placed it on hibernation mode and then placed the computer back in it's bag. I also know I need to replace the battery in it as the computer PC Health Monitor told me I have a "Poor" battery. Please help me with this situation, there are important things I have on this computer that I need.

I'm not a tech support agent, but it sure seems to me that it's time to arrange a repair. If you want to recover data first, you could try removing your hard drive and connecting it another PC before repairing the laptop.
- Peter
- Peter

Re: Unable to use the recovery partition on Satellite L505D

Hello.
I am trying to help a friend with their Satellite L505D that had a serious virus issue(s). I was not able to run/install any programs with the virus on it. I used a Microsoft tool to remove the rootkit trojan, but I still had virus issues. I also lost most of the programs on the machine. All the folders were empty (except for some games), so I could not access any tools that way. I could not get the machine to load any Toshiba restore utility by pressing Zero while powering on. I accessed some recovery options using F8 during bootup, and had a link to restore to Toshiba's original setting, but clicking that choice did nothing other than pause for a few seconds. I waited several minutes, clicked it again, rebooted and tried again. Nothing. As a side note, once during all this, the restore partition was visible from explorer.exe. Not before, or since.
So I then Reformated the computer with a Win7 Home Premium 64bit upgrade disk (leaving the restore partition intact), and entered the key for the system. Supprise supprise, it is asking me to activate within 3 days.
My basic question is, can I access that recovery partition in a different manner to attempt to use it? IE copy it's contents, or boot to some comand prompt to log to e:?
Thank you in advance for any suggestions.

> Is a recovery disk from another computer using Win7 Home Premium 64-bit usable?
Generally speaking yes BUT this second notebook must be 100% identical with same model number (PAxxxx).
> Or if not, am I left with either ordering recovery media from Toshiba, or wiping the entire HDD and installing another licensed version of Win7?
Exactly. To be honest better option is to order original Toshiba recovery disc.
You can order it under https://backupmedia.toshiba.eu/landing.aspx
For 30 euro you will have original disc that you can use anytime you want. This disc has OS with valid licence, all necessary drivers.
It is also simplest way to have all properly installed. With 5 mouse clicks and after 2 hours only notebook will have factory settings again.

Toshiba Satellite L505D wont go into sleep mode. Freezes before power light blinks yellow.

When i try to put my laptop into sleep mode by closing the lid, it freezes before it enters sleep mode. i get a black screen when i pick the lid back up, and the power light stays green, instead of blinking yellow like its supposed to. Last time i remember it working properly was around June 6th, i took my laptop to my buddy's place so we could watch the new Halo 4 trailers and i know it worked properly on both the car ride over and the car ride home. anyone have any ideas whats wrong?

Let's make some experiments.
What happens when you boot into Safe Mode?
Start your computer in safe mode
Also, what happens when you boot normally into another account? If necessary, create one.
Create a user account
Always tell us which Satellite L505D you have. There is a label on the bottom.
-Jerry

Volume Control Issue (Satellite L505D-S5983)

My laptop: Toshiba Satellite L505D-S5983
So here's the issue:
Just recently I've started having problems using my volume control located next to the SD card reader slot.. You know, the volume 'slider'. It's been acting rather strangely, when I try to adjust my volume it doesn't change at all from the current volume percentage that it's at... Even when I'm sliding the slider. So then, I have to go into the manual volume in my hidden icons menu to change the volume. However, after I go through this step, I am then able to use my volume 'slider' control, and it actually works.
So, I'd like to know:
A) Why this is happening?
B) Am I able to fix this issue?
C) How would I fix this issue?
ox♥Scairry♥xo

Still in need of a response.
ox♥Scairry♥xo

Satellite L505D - Problem with sleep mode in Win 7

It's me again, in last thread :
"Hello Friends,
I have a great problem after Windows 7 updated itself. I have a laptop Toshiba Satellite L505D. When I close the lid, it should automatically go to the sleep mode. Unfortunately, only the screen is black and the laptop is still running, I have to shut it down then switch on again. Is it a problem with the 'battery driver'?Please, help me :)"
The sleep mode worked perfeclty for couple of days and it is again gone.. What is more when I try to enter the sleep mode I can't do anything on the notebook , it is still running on blank screen and the processors' fan is working on high speed. During these last days, when the sleep mode worked, windows didn't update itself..
I don't know what is happening.. :) Weird problem, isn't it?

It is not easy to say why this happen. In your last posting you wrote about some windows updates. Who knows what is wrong there.
If nothing helps, not even system restore and you want to use stand-by mode I recommend you to back-up all your data and install OS again using recovery mode.
With factory settings everything will be OK again but then be careful with updates.

Satellite L505D-S5983 - CD/DVD-ROM issue

Hello.
I have a Windows 7 Home Edition laptop that will not boot from the CD-DVD-ROM drive. Under normal circumstances, I know that if the boot order is right, the computer should automatically boot from the CD. However, it instead refuses to acknowledge any bootable disks I have in there at all. I have tried from Super Fdisk bootable CD to Linux Mint 9 Live boot CD version i386. My computer seems to just skip over the CD_ROM entirely and immediately boot from the hard drive.
However, it can still read CDs and DVDs perfectly. I have no problem burning items on a CD or pulling items off. I also have no problem playing games or movies that require a CD or DVD.
Solutions I have attempted:
Changing the boot order. Nothing changed.
Creating new CDs. Nothing Changed.
Gently cleaning the drive. Nothing changed.
Pressing the left and right arrow keys during the POST. Though it did throw me into the screen in which I choose what I want to boot, my only option was Windows 7 in the end.
Checking the Device Manager. My drive is working perfectly according to my computer.
Changing drivers. Updating wasn't possible as I already had the latest drivers, rolling back wasn't an option because there wasn't anything to roll back to, and disabling and enabling changed nothing.
Is there anything else I can do? I'm trying not to buy a new drive, as I'm short on money. I'll do it if I have to, but if I don't have to...
Thanks for any help or advice.

Satellite L505D-S5983
You might try reflashing the BIOS.
ACPI Flash BIOS version 1.10 for Satellite L500D/L505D (PSLV6U)
-Jerry

Satellite L505D-S5965 got shutdown, hibernate and sleep problem after Windows 7 upgrade

I bought my Satellite L505D-S5965 last August. Everything worked fine on Vista. Last month I upgraded it to Windows 7 (Home premium, build 7600), then it started having problem to shutdown, hibernate and sleep. Half of the time, it will shutdown, hibernate or sleep just fine, however, the other half of the time it just never turns off.
For shutdown, it will go to the shutdown screen for 10 minutes until the a blue screen comes up, telling something about windows experience a crash and dumping memory, then it restarts itself.
For hibernation and sleep, it will go to the normal black screen but the hard disk light never turns off (i.e. the hardisk would keep running forever).
It will be a big help if someone can help me with that, I just don't want to keep doing the "hard turn off".

Hey thats great posting and detailed, thank you! :)
Im wondering how you found it out.
But I want to add something: Before you do or change something in Windows registry, make a backup of it. In worst case you restore the old Windows registry. Just to be sure ;)

Satellite L505d-LS5007 sound fails

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