Satellite L850 - HD Webcam is not working

Hi, I've been trying to get my webcam to work, but it just doesn't seem to, I've had a look online but to no avail, so you guys are my last chance before I give up and buy an external one of send it back to you. I'll try to give you as much information as I can.
I've had this laptop since the 21st of August, I bought it from PC World. It's a Satellite L850 with 64-bit Windows 7
At first the webcam worked fine, everything was awesome and I thought it was great.
Then suddenly a couple weeks ago, it just stopped. I got a little notification in the bottom left of my screen that said "USB Device Not Recognised", Uh oh. Whenever I try to use it my laptop says it doesn't have one. For a couple weeks, the camera would be ok, and then not ok, it would change. Sometimes I could use it, other times I couldn't.
I had a look in Device Manager, and there was no mention of "Imaging Devices" as there was before. But there is an "Unknown Device" in the "Universal Serial Bus controllers" drop down, with a yellow sign above it.
Here's what I've tried so far:
Drivers - I followed advice from a forum and downloaded the latest apparent Webcam Driver for Windows 7 64-bit. Extracted it to my desktop, and ran the .exe. After pressing the start button, it loads up and asks me if I'm sure that I want the program to make changes to my computer. I press yes, but then nothing apparent happens. I was expecting a "Drivers Installed Correctly" or something, but nothing happened, and the problem didn't go away. I'm not sure if there was supposed to be anything, but eh. I downloaded a program called DevManView which allowed me to see all the devices that have ever been on the laptop. My "Toshiba Web Camera - HD" was among them, so I took a look at the properties. It said "Disabled: No, Connected: No. I've come to the conclusion that it is connected, but for some reason my laptop just can't work out what it is. Is there anything I can do?
BIOS - In the BIOS, the webcam is enabled.
System Restore - Went back to when the Webcam would have been working, but to no avail, no change.
System changes/webcam changes that could have caused the problem:
I used something called Fake Webcam, so I could replay videos over to my cousins through skype, I have since uninstalled all of it. I never used the webcam normally when I got fake webcam, but then when I tried it, it wouldn't work, then when I uninstalled Fake Webcam, it said that no camera was detected.
I'm at my wits end, I really want this thing to work, any suggestions?

Best thing for you would be to make ultimate check and install recovery image again and test functionality with factory settings. I know it is most radical method but after doing this you will see if the cam is recognized and listed properly or not.
If the problem starts to be present again I think there can be some hardware problem.
What do you think about all this?

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