Satellite L855D-S5117 Continually Crashes

So I bought a new Satellite L855D-S5117 with Windows 8 recently. However, lately it keeps turning itself off and when I turn it back on it shows the message "Your PC ran into a problem." I've made sure that all updates have been installed and I can't find anyone with a similar problem in the forums. Does anyone know what the problem might be? Thanks!

Could be a lot of things, best to start calling tech support.
Ask to send it to Tri-Star instead of the Repair depot.

Similar Messages

Need help Satellite L855D-S5220 win7home prem 64bit crashed no recovery disc,no recovery partition

I bought 2 toshiba Satellite L855D-S5220 Home Premium 64 bit laptops at walmart back in july 2012,also bought extra 2 year protection from walmart.
Laptops didn't come with dvd recover disc ,but did have partition recovery.
We upgraded to windows 8 through one of the cheap $14.99 online offers
I still have bank receipts for everything.
Windows 8 was just to new and different for us, also got a fake microsoft call saying that our systems were showing several virues and corrupted files.
The guy seemed legit,I allowed him acess to my computer,after he showed me several hundred errors and ask for $250.00 I reliased that it was a scheme,and said no that I would call microsoft to inquire about this,the guy then erased almost everything in my computer,and hung up.
I didn't really like windows 8 at the time,and was nervous about someone maybe having access to my computer ,so we checked online about going back to windows 7 home premium 64 bit.
I was in a microsoft forum or at least i thought ,I asked about going back to Windows 7 home premium, and was told to simply hold 0 and restart the computer.
This worked.,but left a number string of #'s and lettere Like Ti064WOC (C) systems,and anther systems folder under that in sytem protection.
Then a couple of days ago my computer crashed
I tried the ) start recover out of the box and it ran all the way through but did not set up,it erases all my partions
I then made the mistake of trying to install a windows 7 home edition 32bit that I had just bought to upgrade my old dell windows xp.
It loaded windows 7 home premium 32,on the 64 but it will not connect to the internet it says it can;t find wireless drivers ,I tried to connect it directly to the wireless network ,no lu
It currently shows three partions New volume (A)1,46 GB capacity 1.43 free space NTFS Healthy (primary Partition),Partion # 2 is (C 581.38 GB NTFS Healthy (Boot,Pagefile,Crash Dump<Primart Partition, capacity with 562.63GB free space
Partition # 3HDDRECOVERY 13.33 GB NTFS Healthy (System,active,Primary Partion)
My question is can we use the other toshiba L855D-S5220 windows 7 home premium 64bit to burn me a cd or dvd to recover my windows operating system
I have valid product key and my toshib is registered.
I am not tech savy but I have a friend that can help me ,if I can only get pointed in the right direction as how to start.
If we can use our other computer ,what do we need to download and what do we do about the windows 7 home edition,32 bit,do we format all the partions first.also I have
an ISO and an ESD diisc that i burned when I had the window 8 home pro.
Since I have two of the same computers,can I use the one thats running at the moment to get the other one straightened back out.
I also have a windows 8 64bit repair disc that I made When I upgraded to windows 8,THe ISO ,ESD disk is from the windows 8 upgrade
but when i insert them it saws windows can no open because they are 64 bit arcitect.
Could someone Please Help Me
This is what the repair CD says when i put it in
Thank you
Tim Dugger
Repair disc windows 8 64 bit file system UDF
5 files,Boot Efi,sources,bcd, boot.sdi,boot.fix
Boot-fonts,
Fonts 16 files chs_boot,cht_boot,jpn_boot,kor_boot,malgun_boot,malgunn_boot,meiryo_boot,meiryon_
boot,msjh_bootmsjh,msjhn,msyh,msyhn,segmono,segoe,segoen,wg14 all were followed by _boot
reourses,1file sourse 1file boot.wim windows can not open files
bdc can not open
boot.sdi
bootfix.bin
efi 2 files,boot,microsoft
efi boot ,1 file boot x64.efi
efi microsoft, Boot ,fonts,resources1 file bootres.dll
sourse 1file
boot.wim windows can not open files
bcd windows can not open
boot.sdi
bootfix.bin source boot magr.efi

Satellite L855D-S5220
My question is can we use the other toshiba L855D-S5220 windows 7 home premium 64bit to burn me a cd or dvd to recover my windows operating system
Sure. For instructions, see the section Creating recovery media, which begins on p. 65 of the User's Guide.
Satellite/Satellite Pro L800/S800 Series User’s Guide
Using the recovery media to restore is on p. 67.
-Jerry

Dual boot issue on Satellite A200 - xp keeps freezing or crashing

Well being trying to install xp along side my Win7 installation (dual boot), but xp keeps freezing or crashing.
Ive made a few slipstream xp discs with sata drivers.
Still wont install proper.
So i tried install win7 on the second partition and that will install but is very slow and hangs for ages.
Im sure i got right sata drivers.(intel matrix storage manager from toshiba).
Can anyone shed some light?
i have toshiba Satellite a200
intel duo t5550
3gb ram

Hi
If you use SATA drivers then the SATA mode option in BIOS should be set to AHCI.
If you dont use SATA drivers then you have to set to compatible mode.
Here a nice description how to add SATA drivers
+How to integrate a SATA AHCI driver in a Windows XP Setup CD+
http://aps2.toshiba-tro.de/kb0/TSB85017Z0000R01.htm
Good luck

Satellite L655 - RAM upgrade causes system crash

I bought and inserted 2 4GB Kingston RAM chips. When I boot up the Windows and Ubuntu 14.04 (I have a dual boot system) crashes.
If I run a memory test from Ubuntu's boot menu the system freezes.
I put back the old RAM and all is well.
To solve this problem I tried upgrading the BIOS firmware using the software available from the Toshiba site, but that gives me an error saying that the battery needs to be fully charged and the AC adapter plugged in. Fully charged battery with charger plugged in still gives the same error. I replaced the battery, which was old and only lasted 5 minutes, but the error remains on the bios upgrade.
Any ideas what could be causing this would be appreciated.
Can I get hold of a BIOS upgrade CD ISO that does not check the battery and charger state? I promise I won't let the machine die while the bios upgrade goes ahead!
Thanks in advance.

Hi Ferdi
Thanks for your reply. I'll contact my supplier to get the chips I have exchanged. Not sure which numbers are my part's number. I have this:
Kingston Technology
KVR16LS11/4
4GB PC3L - 12800 CL11 204 SODIMM
KTC TA01536 9U5469-045.A00LF R3161
My laptop is Toshiba Satellite L655 - 146
The fact that the BIOS upgrade does not work still bugs me, though. At least I have a new battery now.
Thanks again.

Satellite P200D-11R sound and graphics crash after waking up from sleep mode

Hi,
I am wondering if anyone here has had similar experiences to mine (below) or can offer any solutions.
I have upgraded my P200D-11R OS to Vista 64 Ultimate to take advantage of the extra performance. I also add that the BIOS has already been updated to version 1.4.
Well, everything works fine with the standard 2Gig of RAM which the laptop was supplied with originally, however, when I upgrade the RAM to 4Gig (2 x 2GB Samsung 667mHz modules), sound and graphics problems appear every time the machine is brought back from sleep mode.
The sound card makes a very laud fuzzy noise every time it wants to play a sound and the graphics produce lots of horizontal lines on the screen. I then just have to restart the machine which means loosing all my unsaved work.
Everything works fine as long as the machine does not enter sleep mode. I have currently disabled the sleep mode to prevent the machine from entering it but I am finding life very hard without it.
I am very surprised and also disappointed at the fact that Toshiba did not test these machines with Vista 64 Ultimate and 4Gig of RAM!
Extra info:
The memory is the same Samsung type as the 1Gig modules supplied by Toshiba originally with the machine, and the part number Toshiba recommends.
I have tried installing other (more recent) device drivers by Realtek and ATI without any improvements.
The memory modules pass all tests and are not defective. They have also been tested on my friends Dell notebook with no problems even in sleep mode.
I have installed my friends Dell 2Gig memory modules in my P200D and they too produce exactly the same results with post-sleep crashes.
My thoughts are that this must be another BIOS issue unless anyone can shed some light on the issue from another angle.
Please help! Many thanks in advance.

Hi Sascha
Since you are running a Vista 32bit version, the upper limit of the memory recocnised by the machine is 3.2gb which is the maximum a 32bit operating system can address and use. The diffrence here is that I also upgraded my OS to Vista Ultimate 64bit to get yet better performance out of the 64bit dual AMD processor.
3.2gb of RAM on 32bit OS does not necessarily increase the performance. However, it keeps the performance stable when you open many more programs at the same time since the machine has more RAM to play with before staring to use the much slower hard drive as operating memory (Page File), to keep all thoes open programs running.
A 64bit OS such as Vista Ultimate 64, recognises the whole 4gb of RAM and much more (for instance, 8gb with 2 x 4gb RAM modules). The 64bit OS itself would generally consume more RAM to start with, however, with 4gb I found the general performance to be much better. Going back to the problem however, my P200D-11R with Ultimate 64 and 4gb RAM refuses to wake up from sleep mode gracefully and the graphics and sound crash every time, forcing me to restart.
My feelings at present is that eventhough your machine may be slightly different, I bet if you upgrade your OS to 64bit, the machine will start recognising all of the 4gb of RAM and post-sleep crashes will start to appear!

Re: Satellite L755d - Every browser except IE8 crashes after a few minutes

Hi,
i own a Toshiba l755d since a month. Everything works fine except firefox,chrome and opera.
IE8 works. t first i thought it was just firefox because i just tested firefox.
SO i wrote a thread in my own language forum for firefox. nobody was able to help me with that problem of crashes. Then i was like test some others browsers which finally doesn't work too.
So finally after updating everything and no change in anything i decided to reinstall windows so atm there is nothing on my harddrive except windows 7 home premium(64bit), the drivers,recently updatet java,flashplayer,firefox,opera and chrome.
Short:
-every browser except IE8 crashes after a few minutes
-firefox forum couldn't help me
-the laptop is new
-everything is updatet to the recent version
Any ideas?
cheers!

IE8 isn't the recent? Shame on me i use the ie9
I did the recovery (set to delivered status) several times.
opera crashes too fast, chrome doesn't show anything and firefox shoes this
A script on this page may be busy, or it may have stopped responding. You can stop the script now, or you can continue to see if the script will complete.
Script: chrome://browser/content/tabbrowser.xml:469
i can choose between -> continue and stop. :D actually this doens't make any difference but ok. At
the firefox forum they said this useually is caused by plugins. SO i deactivated and deinstalled everything and started firefox in safemode. still no change.
i heard this COULD be caused by java script errors.
(thanks for the fast reply)

Satellite A210-16F- graphic driver install crash

When I want to install newer graphis drivers from site:
[Driver download site|http://ce.computers.toshiba-europe.com/innovation/vista_drivers.jsp?macId=&mode=allMachines&userOS=& action=search&selCategory=2&selFamily=2&selSeries= 153&selProduct=770&selShortMod=-1&selOS=26&selType=11&country=all&language=all&sea rch=]
Instalation crashes
I close all opened windows, open setup.exe -> select my language & click next, from the menu I select Install)
It will show me classic windows report:
Program CATALYST^TM^ Install Manager stopped working. When I click show details, it show me:
Name event problem: APPCRASH
Aplication name: InstallManagerApp.exe
Application version: 3.0.657.0
Time stamp application: 478583de
Name of defective module: MFC80U.DLL
Version of defective module: 8.0.50727.1833
Time stamp of defective module: 482bc450
Excemption code: c0000005
Excemption shift: 0004c655
Operating system version: 6.0.6001.2.1.0.768.3
Local environment ID: 1029
Next informations 1: 2a2f
Next informations 2: e5aeaa929a11278ee85c34b910c214ab
Next informations 3: 88ee
Next informations 4: a8660d3b636ea66673a1cee5fab4af4b
Can someone help me?

It was a little harder.......
I start setup.exe chose language and click next. It crashed.
BUT when I clicked on the find and resolve problem, it found something,( Earlier it found nothing) so i clicked at it.
that link was:
[LINK|http://support.microsoft.com/kb/961894]
I download it, install it, and catalyst control install was successful.
Thank you very much ;-)

BT on Satellite L855D / Win8 - Better Solutions?

On this AMD-CPU-Device BT was not active and i even did'nt find a way to start it.
Then i installed BT-Stack for x64-Windows from http://aps2.toshiba-tro.de/bluetooth/index.php?page=download-toshiba, provided new filters coming from official Satellite support page - and now it works.
Perhaps Toshiba should improve the preload images ...
_Caution:_
Installing device drivers provided by BT-Stack 8.00.12 hangs up - don't worry too much about that.
Win8 provides the drivers for the hardware, different from the devices the stack originally was built for.
Simply cancel when you're bored from watching.
Is there any improved solution available?

> Installing device drivers provided by BT-Stack 8.00.12 hangs up - don't worry too much about that.
The link you posted above provides a Download page for BT stack
I checked this and the BT-Stack 8.00.12 is released for Win2k, XP, Vista and Win 7
Win 8 is not mentioned.

Worried about bios version for L855D-S5117

My bios indicate a version 6.4, yet toshiba support indicated that for my computer the latest is version6.2. Version 6.4, at least the toshiba support page indicates is for model l845.
Is there something wrong here? I ask this because, I cannot seem to boot from an external hdd (usb connected). This is a linux distro, and the first message I get is something about cannot find efi. Same is true when I insert a live cd (with fedora 19).
I tried to update the bios,with the 6.2 version but it would not do it since the bios version loaded is 6.4.
Any advice is appreciated.

Hi Week ends are some times slow on replies. I have no life so I hang around here to much. I'm not sure how much help I'll be, but will give it a shot. I'm sure you know you have to have the boot order set to boot from USB as the first choice. The USB must have a working OS installed on it. I have a seagate 1TB hard drive that I use to put my back up images on and other things. I have a 16GB flash that I have Toshiba recovery media on.If I try to restore with the 16GB USB while the 1TB is plugged in, it refuses to boot because there is no operating system on the 1TB and it won't boot. If I unplug the 1TB and plug in the 16GB USB, it recognizes the USB and will boot to it because it has a OS on it. Having said all this and which you probably already knew, I suggest you go to the Linux forum and ask them what your doing wrong. You will get better replies during the week.
Dokie!!
PS This is what Microsoft has to say, which is over my head.
http://support.microsoft.com/kb/315943
I Love my Satellite L775D-S7222 Laptop. Some days you're the windshield, Some days you're the bug. The Computer world is crazy. If you have answers to computer problems, pass them forward.
Attachments:
Capture48.JPG ‏204 KB

Satellite L855D doesn't find my CD/DVD drive

Hello!
I don't know what has happened to my computer but it doesn't find CD/DVD drive anymore.
I guess I may have deleted some necessary drive but not on purpose anyway.
Is there any way to recover it?
I have tried RmvFltrs which I found from some Toshiba's tech support site via Google search but it didn't help.
It stated that it worked but my computer tells me the installation couldn't be done.
I'm not in a desperate need of the drive to work, I'm just wondering whether it is possible to make it work somehow. So if someone could help me with this I'd be more than glad.
Sincerely,
Joonas

I mean that it isn't shown in "My Computer" anymore or if I try to install something from a CD it doesn't work since the drive doesn't work.
I can find it from device manager yes but it gives me this "code 52" and says the digital signature cannot be verified. There's this yellow triangle with an exclamation point in it too. Does this help at all?

Toshiba Satellite monitor blacks out...CRASHES..Randomly..help!!

This is happening a few times a day the monitor goes black Ive tried alt, ctrl, del...wont come on and comp wont shut off I have to hold down the on button aprox 10 sec to turn it off then turn it back on in
START WINDOWS NORMALLY mode. Ive done a full microsoft sec scan..no prob found..I did check ths comp for new solutions to prob..none..had Mr fix it check everything..nope..Used memory diagnostic tool..no prob..defragged, cleaned, checked for new updates **bleep** Ive done it all! I should just become a tech after all this can anybody help me????

Are you able to determine whether the machine has locked up or is it just the monitor does not come back on. I had a machine that when docked, when the monitor power timed out and turned off the monitor, it would not turn it back on. I realized that the OS was still up and running, so I could "keystroke" <Alt>+<F4>, restart the machine, which was the only way to get the monitor back on. Does this seem to occur at some set interval or period of inactivity. You might first try disabling all monitor and power saving setting and even disable any screen saver to see if this helps. If not, reboot the machine into "safe-mode" and see if you can reproduce the error. At least this would strongly suggest a software issue. If you cannot reproduce the error in "safe-mode", next try removing as much as you can from startup and then do a normal boot and see it if re-occurs.
Rick...

L855D-S5117

Tried to factory reset and now I get a message saying no bootable device please restart system

it failed and now you have no OS to boot to. time to break out the recovery disks, or order them. I'll assume you don't have a backed up image or you would have likely gone to that first.
L305-S5955, T9300 Intel Core 2 Duo, 4GB RAM, 60GB SSD, Win 7 Ultimate 64-bit

Satellite A660-11M - BIOS updater (Winflash) crashes every time

Hi all,
I bought an A660-11M a few months ago and thought I'd update the BIOS to stop Tempro nagging and see if it helped any niggling problems I've been trying to fix. I downloaded the zip, extracted and ran the .exe as per instructions on the help site. Winflash opens, runs the first step (load new bios) but freezes on step two (analyse old and new bios compatibility). Then a 'Winflash.exe has stopped working' message from Windows pops up.
This happens whenever I try it, even with antivirus shut down and straight after startup with no other programs running.
Any ideas?
I'm running Windows 7 Home Premium 64 bit, I've 'dualbooted' Ubuntu using wubi but the bios update was failing before I installed it...perhaps it would work better in Wine? ;)
Any help greatly appreciated!

Thanks for the speedy replies! I did read a lot about not touching the bios unless there were serious problems, but I have had occasional random start ups (particularly from suspend) that I wouldn't mind fixing and as the advice is usually something about making sure the bios is up to date I thought I'd have a go.
I'll try reinstalling Value Addded Package and see what happens - it shows as installed in Control Panel but I did uninstall some of the Toshiba bloatware. Thought I left the important stuff alone though... If that doesn't work I'll ignore it and go for the quiet life!
@Xardas: I was terrified when it froze the first time! I gave it two hours before rebooting but I seem to have had a lucky escape. :)

Satellite A210 ATI Mobility Radeon driver crashes

Hi all,
Recently I had to update my graphics driver because the old one did not support DirectDraw. So I uninstalled the old driver and downloaded the driver from the Toshiba site (The driver prescribed by thosiba for the A210-10Y).
I installed the new driver which went OK. I had to reboot my system and then the driver worked fine, but the problem now is that at uncertain moment s (during playing games or what so ever) the display turns green, blue, gray and yellow with stripes.
When that happens, the whole system grinds to a halt and there is no way to regain control of the system (CTRL+ ALT+DEL or the windows button do not work). The only solution is to reboot the system with the ON/OFF button.
Here is the information I was able to find with the problem solving option on vista, too bad this program is not able to give me a clear answer other than downloading the latest drivers from the ATI or Toshiba site.
Problem signature:
Name of problem: BlueScreen
Operation system version: 6.0.6000.2.0.0.768.3
Country code: 1043
Problem information:
BCCode: 117
BCP1: 84981510
BCP2: AD2BACBC
BCP3: 00000000
BCP4: 00000000
OS Version: 6_0_6000
Service Pack: 0_0
Product: 768_1
Files that could help describe the problem:
C:\Windows\Minidump\Mini012208-01.dmp
C:\Users\(USER)\AppData\Local\Temp\WER-82181-0.sysdata.xml
C:\Users\(USER)\AppData\Local\Temp\WER99AF.tmp.ver sion.txtProblemsignature:
Could someone please provide me a solution, I have been looking for answers on the internet for 7 days now, and still I have not been able to find a solution.
I tried different ways of installing the drivers, uninstalling them and installing them again, even tried the Modder program and the new CCC 8.1
Thank you very much in advance! :)

Thank you,
I have searched on the Toshiba site for an updat on my BIOS. When I search for "Toshiba A210" it gives me an update (v1.8), but when I use the option "search on your personal products" (which is my Toshiba A210-10Y) it says that there is no update available.
I want to be sure that I pick the right update if there is any.
_Edit:_
Sorry I have found the update sepcified for my A210-10y
Message was edited by: orly

Satellite A355D-S6921 Crashed

My hard drive crashed. I tried pressing zero and rebooting to out of the box but i kept getting error messages 20-FFFE-045D and 10-FC12-045D so I tried to erase the hard drive and got error message 08-OE89-0000 and when the hard drive finally erased now its says that crash is predicted press F1 and now when i try to recover from a recovery disk it doesnt do anything. Any advice is appreciated and Thanks in advance.

Satellite A355D-S6921
My hard drive crashed. I tried pressing zero and rebooting to out of the box but i kept getting error messages
10-FC12-045D
Looks like a bad drive.
Error messages when System Recovery fails
-Jerry

Satellite L855D-S511​7 Continuall​y Crashes

Similar Messages

Maybe you are looking for

Satellite L855D-S5117 Continually Crashes