Satellite MX30: After water spilling the notebook boot without the display

Hello,
i have a satellite mx30 notebook and the problem is at some point someone had spilled a liquid of some sort onto the keyboard, i think it may have been water.
anyway i noticed that the laptop would not boot up after this and yes it was still plugged into the mains socket so im guessing it could have caused a short and blown a chip.
i took it apart and noticed that there was a build up of gunk obviously thats where the spillage was. So i grab me some cotton wall buds and carefuly cleaned it away with the help of a tiny amount of contact spray.
i waited several hours to make sure all was dry and still have no boot screen as there wasnt before.
however the notebook powers up and stays on with mains (no display) and without battery in. If i put the battery in and plug mains it boots up (no display) it stays on for a few seconds then shuts off.
I'm thinking that the display could be due to system board failure or memeory module failure.
anyone else have any ideas.
thanks

I know it's not going to be much use to you now, since it sounds like it's been a while in this condition. Electronic equipment is often more durable than we imagine when subjected to nasties like water damage. The trick usually is to remove all batteries, unplug from mains, disassemble as much as possible without breakage, dry as much as you can with a towel (if it was something sticky like coca cola, you might want to wipe it away with cold kettle water), then leave all the pieces out overnight under a lamp positioned about 12 inches away. Reassemble, then try it out, but get someone to hold a wooden broom handle to push you away from the electricity if it all goes kaka.
If you've got gunge, there's a chance it's meant to be there, some sort of paste and you may not want to wipe it away. If there's any obvious, or not so obvoius water, hiding between screen cable (something that might look like 35mm film) try drawing it away with some absorbant toilet paper and very gently clean any contacts you may be able to see surrounding it.
The other thing, you might want to do is check that no cables have come loose during dismantling and reassembly. Give everything that received a tug during taking apart a strong but gentle push back in, or if you can pull things out and push them back in so much the better. Stress word is GENTLE though.
Chances are though, it's going to cost you some money.

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Message was edited by: Matrixion

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Hello forum. I recently spilt water on my macbook pro's keyboard. I dried it up and was using my mac once again. After a hour or so I went outside and when returned I found it off. Trying to turn it back on but no avail. The batter is good because the lights shown. The adapter flashes faint green and yellow when connected to mac. Why is that? My battery is good so I will not say to get another adapter/battery. Is my logic board dead or is it the dc board. The mac should be able to turn on without a dc board?

Welcome to Apple Discussions!
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Hello there!
So a few weeks ago now I made a schoolboy error and spilt a small amount of water over my 2009 macbook pro while it was closed. It wouldn't wake up when I opened it so I decided to try and open it up, although it took me forever to find a screwdriver small enough to get the back off. When I finally managed to take a look, there was a small amount of moisture on the battery. I left it to dry for a day or so, although probably not as long as I should have done and then when I tried to boot it up again it worked!
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Battery Information:
Model Information:
Serial Number:          9G*****VNA
Manufacturer:          DP
Device name:          bq20z451
Pack Lot Code:          0000
PCB Lot Code:          0000
Firmware Version:          0003
Hardware Revision:          0002
Cell Revision:          0100
Charge Information:
Charge remaining (mAh):          2185
Fully charged:          No
Charging:          No
Full charge capacity (mAh):          3545
Health Information:
Cycle count:          1174
Condition:          Replace Soon
Battery Installed:          Yes
Amperage (mA):          -1156
Voltage (mV):          11241
System Power Settings:
AC Power:
System Sleep Timer (Minutes):          16
Disk Sleep Timer (Minutes):          180
Display Sleep Timer (Minutes):          15
Wake On AC Change:          No
Wake On Clamshell Open:          Yes
Wake On LAN:          Yes
Display Sleep Uses Dim:          Yes
Battery Power:
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Disk Sleep Timer (Minutes):          10
Display Sleep Timer (Minutes):          16
Wake On AC Change:          No
Wake On Clamshell Open:          Yes
Current Power Source:          Yes
Display Sleep Uses Dim:          Yes
Reduce Brightness:          Yes
Hardware Configuration:
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AC Charger Information:
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<Edited by Host>

Do you know how easy it would be to just take the battery out......
That depends on your MacBook Pro variant, which we don't yet know (don't know your OSX version either). Different variants and screen sizes have different battery specs. If you need to find out your model before replying, you can enter your serial number in this Apple web page:
Check Service & Support Coverage
And it will translate to a model. If that doesn't work (I'm having to give options here because I don;t know your OS version):
1) For Mac OSX 10.7 "Lion" and later, do "About this Mac" and, in the resulting window, press the "More Info..." button to get this:
The red arrow I added indicates your model and screen size.
2) For Mac OS 10.4 through 10.6, do the same except the "More Info..." button will bring up this screen:
Again my red arrow poiints to pertinent data. Please post that code BUT not any serial numbers. With these OS versions you need to provide the screen size separately, either 13, 15 or 17 inch.
Once you've gone to this trouble it is a very good idea to add it to your equipment line in your forum profile so helpers don't ahve to go through this again for future questions. See my equip line below for an example of enough info to get fast help.
Allan

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Estimate damage after water spill

So after almost 5yrs it was time for a shower,, almost 500ml of water...
I immediately turned it off, opened the bottom and let it dry.
First thing I noticed broken was the power button. It was stuck and I couldn't power it on. I jumpstarted it and it was working perfectly. Confirmation that the pwr btn was broken: "shut down" window was popping up every other second. A few times it shuted down completely, like when you keep the btn pressed.
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After a while it got stuck in a reboot cycle, so the only way to stop it was disconnect the battery. After connecting the battery again: 1) no battery indicators, not charging 2) starts up, chime, apple logo and dies. 3) fans are at full power.
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Yes, your logic board got soaked, thats what happened,...
determining EXACT damage remotely online is not possible, however after much laptop repair, the "cost of repair to value of unit" isnt that great on that 2009 model...IF the logic is fried,...the fix cost total is highly likely to exceed the fixed cost of the unit.
dont turn it on, water / liquids migrate.
Turning it back on is BAD, damage A can lead to B leads to C etc.
Also water migrating around, especially while on, can wreck havoc worse than initial damage.
Nobody here can speculate on damage on something they cannot see.
Having repaired laptops in the past, even IF you got it completely dry, residue from water (iron particles etc), and wet spots under fine contacts is nearly impossible to "dry out", its just doesnt work that way.
Lots of people try to "dry it out", most to learn little was solved in doing same, and sometimes further damage occurred.
Taking it apart, youll just about never "dry out it out" due to the all the hidden spots that will REMAIN wet for some time, even IF you dry to "dry it out"
Make appt. with Apple store fore repair / diagnostic.
dont turn it on again. Sorry about the spill

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Hello,
I own a Macbook Pro 13 inch mid 2010 that suffered water damage, after that it stopped functioning so I unplugged and plugged again the battery, the computer than turned on and now it's working well. The only issue I'm having is that now it only works when connected to a power source, there is a message telling that my battery has to be replaced (Condition: Replace now). My question is: If I replace the battery would the problem be solved or it may be a problem in my logic board due to the liquid spill? Can anyone help me?
Battery Information:
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Serial Number: 9G01804RUD3MA
Manufacturer: DP
Device Name: bq20z451
Pack Lot Code: 0
PCB Lot Code: 0
Firmware Version: 201
Hardware Revision: 2
Cell Revision: 158
Charge Information:
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Charging: No
Full Charge Capacity (mAh): 0
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Battery Installed: Yes
Amperage (mA): 0
Voltage (mV): 4064
System Power Settings:
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System Sleep Timer (Minutes): 10
Disk Sleep Timer (Minutes): 0
Display Sleep Timer (Minutes): 10
Wake on AC Change: No
Wake on Clamshell Open: Yes
Wake on LAN: No
Current Power Source: Yes
Display Sleep Uses Dim: Yes
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Battery Power:
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Disk Sleep Timer (Minutes): 10
Display Sleep Timer (Minutes): 2
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Wake on Clamshell Open: Yes
Display Sleep Uses Dim: Yes
Reduce Brightness: Yes
Hardware Configuration:
UPS Installed: No
AC Charger Information:
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ID: 0x0100
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Revision: 0x0000
Family: 0x0085
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You have "killed" your Macbook.
If you let it dry out, it MAY start working again, but if it does, this will inevitably be temporary as corosion sets in and does futher (and almost certainly terminal) damage.
The only benefit of letting it dry is that IF it works again, you will be able to save what is on the HDD. Only important if you don't have a backup.......you DO have a backup don't you???
Irrelevant whether you have AppleCare or not - water damage isn't covered. And the cost of repairs is likely to exceed the value of your MBP. It is worth taking it in for a free evaluation of the cost of a repair.
Your best option may be to sell it for spares and invest in a new computer - which will be kept a long way from any drinks or other sources of liquid damage!

Need advice on repairs after wine spill - won't boot

Trying to help a friend fix her MacBook Pro 17" mid-2009 laptop. A fairly small amount of wine was spilled on the keyboard and it was turned off, however not knowing what else to do they used canned air to dry it out. They did not turn it upside down so wine could have been blown deeper into the laptop. She took it to a repair shop and they apparently cleaned it but said the upper assembly containing the keyboard needed to be replaced. It powered up once after this incident but never got passed the start scene with the Apple logo. Since then it won't power up. My question it this... is the power button integrated with the keyboard assembly and possibly damaged? Would buying a used keyboard assembly fix the problem or could there be more unseen damage. Any ideas will be appreciated. Thanks.

Hi everyone,
I've been using forums like this one looking for advice on what to do, expect and what not to do when faced with a spillage on your mac and I appreciate everyone's stories and advice from their experience so, I'll gladly reciprocate.
So, I spilled soda pop on my macbook air recently. It was about 2/3 of a shot glass full of diet root beer in the upper right hand corner. I was completely devastated. I thought: "not only would this be a unnecessary and expensive waste of money, but all of my intake files were on that Mac and I'll lose literally thousands of dollars in potential sales if my data is corrupted too!"
Under pressure, I succumb to the two newbie mistakes that almost every newbie makes. First, I froze. Completely. "Maybe is the liquid didn't make it's way into the system? - it really wasn't that much.." I then waited to see what would happen (stupid). The Mac shut off. In a panic, i switched it back on (STUPID) and a blank white screen appeared with a text in the middle. the first paragraph was in english and read "There was a problem attempting to turn your device on … etc, etc". There was a paragraph beneath it written in Chinese or Korean characters. Then, mac shut off again. I frantically ran down stairs to get a bag of rice. I return to our room and, in a panic, i wanted to try turing on the macbook one more time before dumping it in rice (very STUPID). My Mac was working and I was thrilled (for about 5 minutes). All of a sudden, my keys strokes stopped registering, everything froze and it shut down. I did not turn it back on after that. I closed it and quickly flipped it over to let it dry and attempt to save it's life. About 30 seconds later, a motor like noise emanated from the Mac. It started quiet and then quickly got louder and louder. It got so loud that it sounded like the fan was screaming (i've never heard it that loud before). Then, it quickly simmered right down. I THEN submersed it into a rice coffin.
I was so upset, I had so many potential customer intakes on that device and, due to the volume i get on a daily basis, didn't back it up. I made sure rice got in every visible crevice without actually opening up the device. 3 hours later, I put my ear up to the back of the mac. I could hear a faint motor hum still active in the device (like the normal sign it makes when it's on). I though "ok, ok… that's a good sign right?!". It's about that time where I started surfing forums likes these to have a better idea of how to handle this, what to expect and shared/common signs from others experiences that indicate damage has been done.
I kept it closed, tipped over and submersed in it's rice coffin for 37 hours until I took it to the Apply store. All great new and I had the best possible scenario happen to me
The tech said there were no signs of any liquid damage in the system (not even the spill detectors picked it up) and that it's running perfectly fine.
So, to recap:
1. I spilled 2/3 of a shot glass full of diet root beer in the upper right hand corner of my Macbook Air (where the power button is.
2. The computer shut itself down.
3.I tried to turn it back on twice. Once right after and I got blank screen with text saying it's experiencing difficulties trying to start - then it shut itself off. A second time, I attempted to turn it back on 10 minutes later and it ran smoothly for 5 minutes then, keys stopped registering, the computer froze and shut itself off again.
4. Mac let out a very loud scream and then the sound died down (but still lightly hummed for hours later).
5. I closed it and turned it upside down (with the shell closed).
5. I submersed it in a bag of rice (I made sure it got into every possible visible crevice).
6. I left it in it's rice coffin for 37 hours.
7. Took it to the Apple store - and turns out it was perfectly fine and there were no fees!
I'm also really impressed with Apple. It would have been so easy and profitable for them to take advantage of the situation and at least charge and assessment fee - but they didn't. It was completely free. They even replaced one of my screws before sending me off. Apple is honest and respectful with their customers! it if it's broke - they really don't "fix" it like a lot of these other mainstream stores who sell computer repair services. Apple, you rule in so many ways. You know what you're doing as a business and are owning the market for it. Great service and great products Apple.
So that is my spillage story, hope you all find it as usefully as I found your stories (these forums gave me the idea to use rice and it worked!).
Wish you all good luck with your macbook spillage issues. Don't be so quick to write it off as a loss just yet

Keyboard not working after water spill

Ok, so a while back I spilt some water on my MBP and I shut it off immediately and took it in to have it looked at. I was told it was pretty much hopeless and that it'd be cheaper to buy a new one. So I just left it alone and would periodically test it to see if it would work. For the longest time it wouldn't do anything. After a couple of months the battery light would come on but the computer wouldn't turn on. So, it's been about 10 months since the accident and I decided to check to see if anything would happen. Surprise! The computer turned on with the start up screen and everything! But the problem now is the keyboard doesn't work. Every time I hit a key, it makes that beep noise. The keyboard lights up and a few keys do work but not the ones I need to type in my password. I'm debating on waiting another couple of months to see if anything changes.

The non-functional keyboard is likely just a portent of things to come... the techs that originally looked at the machine are probably correct in their assessment that it would be more costly to repair the machine than to buy a new one.
You could always take it into an Apple Store or an AASP and get an estimate for repair - but when they see that the liquid sensors have been activated, they will probably hit you with an estimate that will be more costly than a new machine.
Best of luck, though!
Clinton

Satellite MX30: After water spilling the notebook boot without the display

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