Save as PDF yields no text display in Apple's Preview

I'm trying to output a pdf file for a client. When I do a "Save As" and select Photoshop PDF, the resulting document shows no text in the Preview application. It does show up in Acrobat however. Similarly, when adding the pdf to an email, the text does not show up in the message preview.
The PS file is fairly simple; a gradient background, a logo imported from illustrator, and 3 layers of text. The file is CMYK.
I'm obviously concerned that the client and/or whoever they're sending it to will not see the correct file. Any ideas why this is occurring?
Using CS3, OS 10.4.11, G5 dual 2Ghz.
Thanks,
Chris

According to the PDF presets in Photoshop, the 'Press Quality' preset is supposed to imbed the fonts. But it's sounding like Preview is the problem. Or more likely the underlying code that it uses, since the problem appears in Mail as well. Just for kicks I'm going to change the document to RGB and see what happens.
Thanks All.

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File was view only, won't save to PDF - log: OffendingCommand: text (Framemaker 11)

I have been printing a book successfully for weeks now, and today did an edit to one chapter in the book. Now when I save the book as PDF, I get this in the log:
%%[ Error: undefined; OffendingCommand: Text ]%%
Stack:
/Body
/T
-mark-
%%[ Flushing: rest of job (to end-of-file) will be ignored ]%%
%%[ Warning: PostScript error. No PDF file produced. ] %%
I thought I fixed it because it was originally producing a "view only file" message (for the one chapter that I changed) while generating. I renamed the file, turn the lock on and off, and don't get the view only message, but still no PDF, either save-as-pdf of the individual chapter or the whole book.
Can anyone help? I've never encountered this.
Thanks in advance.
Jim

Thanks, Arnis. This is the entire text from the log file:
%%[ Error: undefined; OffendingCommand: Text ]%%
Stack:
/Body
/T
-mark-
%%[ Flushing: rest of job (to end-of-file) will be ignored ]%%
%%[ Warning: PostScript error. No PDF file produced. ] %%

Standard text displayed correctly in print preview but not in print

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I have a script in which a standard text has to be printed in the output.
The standard text contains some german characters.
These characters are displayed correctly in print preview but not in print.
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The same text is being printed in some standard report. But that is displayed correctly both in print and print preview.
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Hi Richa,
Check this document from SAP: [help doc|http://www.sdn.sap.com/irj/scn/go/portal/prtroot/docs/library/uuid/f0652a95-5f0b-2a10-5aba-c085f8bbe6d6?QuickLink=index&overridelayout=true]
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When saving a PDF not all text is displayed

We have a user here whom uses Adobe Acrobat X Pro. When she opens the PDF in question, all text is displayed fine, however, if she makes a small change and re-saves the document then a lot of the text is not displayed - This will also happen if she attempts to insert pages from the Source PDF into the destination PDF.
I have tried to repair the adobe install via the Help menu and have also given the application a full reinstall with no luck.
Here is how the text is displayed when just opening the PDF;
Here is where things go wrong, when she tries to Re-save this PDF the text is displayed as follows (again, the text will go like this if she tries to insert pages);
Any insight/assistance appreciated
Thanks!

Hi miraxes,
Please email me ([email protected]) the pdf file so that I can check at my end.
Regards,
Rave

It used to be that when I created a pdf from a word or publisher document, hyperlinks worked fine. Now I cannot get them to work unless the text displayed for the link is the complete address and it all appears on one line. Why?

it used to be that when I created a pdf from a word or publisher document, hyperlinks worked fine. Now I cannot get them to work unless the text displayed for the link is the complete address and it all appears on one line. Why?

You can print to the Adobe PDF printer, but that only creates links that Acrobat or Reader recognize as such. That is the reason for needing the entire URL on one line. It is not actually an embedded link, but one created by Acrobat on the fly. With OFFICE 2013 you have two choices: 1. create the PDF with the print to Adobe PDF and then add the links in Acrobat so that they are complete or 2. I think the WORD save as PDF or XPS will create the PDF with links, but not sure. If so, that would be the quickest solution for you, but be aware of potential problems with the MS plugin.
Of course, the third option is to upgrade to XI which can be done with AA 9. You will probably not be eligible for a for an upgrade to whatever the next version will be.

Printing "save as pdf postscript" yields problem with paper size

when I "save as pdf postscript" my 8.5 by 8.5 pages doc, it shrinks and ends up right justified in the PDFX1A 2001 version...this only happens with this particular file--all I can think is that I used a lot of text wrapping around graphs and that messed it up, please help!

nevermind! I figured out the problem--I needed to click on "view" and check "hide comments", which were being included in the PDF, making it smalled on the left side of the page
thanks anyway AppleFolks

Save as PDF file as excel file or text file in vba excel

Hi all,
I am opening a PDF document fromm VBA excel. After opening document it should save the document as excel file or text file in one folder.
I am trying to do this with some code but not able to , pls help me thatnks.
Dim AcroApp As Acrobat.CAcroApp
Dim Part1Document As Acrobat.CAcroPDDoc
Set Part1Document = CreateObject("AcroExch.PDDoc")
Part1Document.Open ("Z:\EG MI Information\MIS\Requests\Req_156\NO.1.pdf")
Dim app As Object, avdoc As Object, pageview As Object
Set app = CreateObject("AcroExch.App")
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app.MenuItemExecute ("SaveAs")
thanks
Abhijeet

Hi,
In the documentation for the saveAs function it has the following params
cPath The device-independent path in which to save the file.
cConvID (optional, Acrobat 6.0) A conversion ID string that specifies the conversion
file type.
cFS (optional, Acrobat 7.0) A string that specifies the source file system name.
bCopy (optional, Acrobat 7.0) A Boolean value which, if true, saves the PDF file
as a copy. The default is false.
bPromptToOverwrite (optional, Acrobat 7.0) A Boolean value which, if true, prompts the user if
the destination file already exists. The default is false.
In order to get a text file saved you need to specify the correct cConvID.
See the documentation for the valid convID's - http://livedocs.adobe.com/acrobat_sdk/10/Acrobat10_HTMLHelp/JS_API_AcroJS.88.519.html
Please note the Acrobat SDK contains all the information and does not require much installing ( as it is a zip file(on windows) and a disc image (on Mac) it just needs extracted)
Regards
Malcolm

Photoshop Save As PDF Settings Text loses 100% Black or Color Density is too High

I am taking a CMYK Photoshop file and saving it as a PDF for a magazine.
By request, the company has asked that the color density does not exceed 260%. In the output setings of the Save Adobe PDF dialog box, under color, I have:
Color Conversion: Convert to Destination
Destination: U.S. Web Uncoated v2 (told to me by the magazine to use)
Profile Inclusion Policy: Include Destination Profile
When I create the PDF, SUCCESS!!! it works where the color density is under 260%.
I verified in Acrobat Pro X by going to View / Tools / Print Production / Output Preview with the following settings:
Simulation Profile: U.S. Web Uncoated v2
Sample Size: 3x3
Total Area Coverage checked and set to 260%
HOWEVER, when I do this, the text goes from CMYK 0 0 0 100 to using all four colors. I have been recommended by the company to keep pure back on the text due to possible registration errors.
If I export out to PDF using the "PDF/X-1a" (inside photoshop pdf export), then I can get the text to keep 0 0 0 100 but the color density goes way over 260%.
Has anyone had this problem? I cannot get the color density to stay under 260% AND keep the text to 100% black.
Any help is always greatly appreciated.

Thank you Mylenium for your reply. What you have said makes sense but I am not sure how to implement it. I did a google search on Photoshop Multichannel mode and I did really find anything helpful or relevant.
I tried playing with the multichannel just the same. I made a copy of my photoshop document first (just in case I screwed up my file) and I converted it to multichannel mode from the current CMYK. (Image / Mode / Multichannel) Under "Channels" I looked at each layer (Cyan, Magenta, Yellow, and Black) individually and the text and other black areas in question were only on the black channel as it should be. Now that I am in multichannel mode, I cannot "Save As" a Photoshop PDF file so I had to do a Print to PDF option. I used the same export setting (or as close that I could tell) that I was using before and I still ended up with the same problem. My color density is under 260% but my black text is using 4 channels.
I also noticed that when I converted to Multichannel mode, the color of the image did change / shift a bit which also has me a bit worried.
Can you describe how I am to implement Multichannel mode to get my desired output? Also, can you elaborate on "custom channel for text blacks"?
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Text displays differently in pdf

When I export one particular InDesign file (Mac CS 5.5, Version 7.5) to PDF the body text font displays heavier on the 2nd and third page, though it is it's normal weight on the first page. I have rebuilt the document exporting to pdf after the text was formatted, after the images were placed and the body text displays the same on all pages. After I add hyperlinks to urls in the sidebar text, export to pdf then the body text displays heavier on pages two and three than on page one.
I am not sure if this is an InDesign issue or an Acrobat issue. How do I fix it?

It's a known transparency issue. Keep the text above the transparent objects might help, but probably won't.

Strange text display in pdf using adobe reader exported by Indesign CS5

Hi there,
I have export an interactive pdf from indesign CS5 PC version with version 7 update, and it looks fine in most of the PC and Mac Adobe reader.
But 2 of the computer had strange text display. One is the iMAC with latest version of Adobe Reader
<== you can see the text "78" and "454" are abnormal
But with the same computer using Safari with perview plugin is showing following result:
<==you can see the text are normal.
The pdf is embedded with following fonts and property:
Another Windows XP with Adobe Acrobat 9 will had same display as the iMac.
I ensure the Windows XP don't have the font installed with HelveticaNeue and the Mac is using OS Lion Bundle with that font.
Now the customer blame it is the problem of the pdf created by me and I had no idea how to explain to my customer and find out solution.
I had a trial version of CC but same result and no error during the export.
Any idea is highly appreciate. The customer hotline and the live chat is hopeless as they send me to this community to ask since I use CS5 not the latest version.
Regards,
Ichi

Thanks Willi,
I had the fonts of Helvetica Neue bold light etc which created by Adobe and the font was created in 1993,shown in font property.
my PDF output is set to interactive not the print one. Other settings are default.
the purpose of this PDF is for user to print out and read on website. The funny thing is print out had no problem at all with HP and Ricoh printer using PCL 6 driver.
Despite Safari, the strange font happened in only Adobe product, other PDF reader had no problem such as foxit reader, xchange reader.
I tried to not embed the font but not able to do indesign, search in Google, it said it always embedded. Also that font family is preloaded in Mac OS.
I can try any test if there is a way to find out the solution.
or what should I do so the PDF should display correctly in all computer
thanks a lot.

PDF alt text displays as a roll over

When I generate PDFs, the alt text is displayed when I roll over the figure to which the alt text is assigned. Is there any way to keep the alt text but turn off the roll over effect?
I have a customer who finds the roll over effect bothersome.
thanks for any assistance.
Steve

No - if there's some ALT text, the Acrobat Family will always show it.

PDF files don't display or save from websites

I am unable to now download and save a PDF file from a website. I get either a blank window when I click on the PDF file link, or a message during the attempt to save that reads "The document “filename.pdf” could not be exported as “filename.pdf”." I am also unable to print the file from a website or save as a PDF.
This problem is a recent development, occurring in both OS X 10.7.3 and 10.7.4 on my MacBook. It occurs in both Safari 5.1.6 and Firefox 4.0.1. Since it occurs on more than one browser, I'm pointing towards the OS. I use Adobe Reader 10.1.3.
The problem does not occur on my MacBook Pro using OS X 10.6.8, using an older version of Safari.
I just updated from X 10.7.3 to 10.7.4 but with no results. I uninstalled Reader and reinstalled. Same results. Reader opens other PDF files on my hard drive with no difficulty.
Suggestions?

Back up all data.
Quit Safari. In the Finder, select Go ▹ Go to Folder... from the menu bar, or press the key combination shift-command-G. Copy the line of text below into the box that opens, and press return:
/Library/Internet Plug-ins
From the folder that opens, remove any items that have the letters “PDF” in the name. You may be prompted for your login password. Then launch Safari and test.
If you still have the issue, repeat with this line:
~/Library/Internet Plug-ins
If you don’t like the results of this procedure, restore the items from the backup you made before you started. Relaunch Safari again.

Save As PDF shrinks text font size unreadable

Just "upgraded" to Yosemite yesterday and starting to regret ... at least after the latest of today's hiccups.
Latest trouble: just converted a single page Word document to PDF to share with clients [Print > Save As PDF],
but discovered in horror that PDF conversion shrunk the font to an unreadable font scale & blurred letter head.
Same issue when testing PDF conversion in TextEdi
t.
The same Word document converted just fine in 10.8.5 yesterday, with no noticeable difference between document original and PDF version.
Also, older PDF documents still render okay when opened in Preview and/or Acrobat.

Update: I have run additional tests today, seems like it's a font that is creating the problem:
I use Merriweather, which suddenly convert to shrunken size in PDF, but if I convert the document font to something more generic, e.g. Courier New, the font size remains accurate in the PDF version.

Save As PDF bugs

Hi All,
In the past, I've always printed to PS via the Distiller instance, but now we have new branding with spot colors used in the FM templates, so now Save As PDF is a must.
I am finding what I think to be a bug, because it is consistently reproducible. When I Save As PDF choosing Page Range: All, I can get all of the pages printed with spot colors and working hyperlinks, BUT the leftmost cell of the first row of every single table is empty, even though the FM screen itself displays the row's contents.
Here's the PDF outcome — please note the first body cell of the table is empty:
All tables in the document have the same issue. I tried opening other documents, they all have the same behavior. I tried importing formats from other tables, creating new table formats, etc., and the same issue persists, even when I copy-special the char formatting of a cell that does print and paste it to the non-printing cell.
Here's what the same section looks like in the FM window:
However, when I Save As PDF choosing Page Range: 1 to [last number], the contents of the first cell in the first column of the first body row of the table displays perfectly fine, but of course none of the hyperlinks work. Here's that outcome:
If that cell didn't print in any table of any output, it would likely be some kind of formatting issue, but that's not what's happening. The cell prints anytime that I do NOT Save As PDF for ALL pages (which leaves the less-than-satisfactory options of either no working hyperlinks, or pgf/char/tbl format colors generating RGB while the imported graphics on the ref pages retain a different color output that's nearer the spot color).
It's annoying to have to choose pages 1 through (whatever is last) to get all of the rows of all of the tables to properly display, but I would do that as a work around if the hyperlinks worked. However, having to choose between either getting all the tables' body rows complete, or having all the hyperlinks working, or getting both of those but no spot color (which is what happens when I print to PS, yielding inconsistent color issues) is making me choose between lose, lose, or lose.
Is there a patch or work around for this issue, or am I going to need to either convince Marketing that branding guidelines for color in their tech doc suite doesn't matter, or pay USD$2000 to get a PDF processor that links everything on the backend just to get all the content and colors right, and add the links post-PDF creation...? Perilous choices. (You can choose to lose your eye, lose your ear, or lose your arm, but you cannot keep all three. Choose. 'Tis but a flesh wound. Monty Python must have written the script.) I'm sorry, I don't mean to sound exasperated (or exaggerated, as you wish); I have never had this kind of issue with FrameMaker before, and I did a lot of talking around here to convince them to buy the new TCS5 as the best solution for their PDF and online help deliverable needs.
Maybe I'm idealistic, but it doesn't seem too much to expect a program as mature as FM to create PDF output that supports hyperlinks, retains spot color, and actually displays all the text relatively WYSIWIG to the FM interface... Surely I'm missing something, or this is a bug with a work-around, right...?
Any insight would be greatly appreciated.
Rene

Thanks for chiming in.
We've got Pantone 307 CVC as the spot color on H2 text and table header backgrounds, as well as several character formats (bullets, hyperlinks, etc.).
In FM, Help > About shows version as 12.0.1.331. Is there a newer patch?
The PDFs are multi-use, because some customers use them as print material, while others use the PDF directly in electronic format. (Audience is international: UK, EU, all over the Americas, as well as some in east Asia and Russia. Yes we have more issues to address than this, but that's another topic for another post at another forum.)
Marketing doesn't like how green the Pantone 307 CVC renders in the PDF when we use the PS>PDF option, so that's why we started using CMYK output = Save As PDF. ("Whether it's in the PDF or printed, it's supposed to be consistent with the blue in the logo, not a teal color.")
I wonder if the better solution might be to find an RGB visual equivalent...
Row background colors alternate 3% and 10% every other row. I have the same results whether I use the standard Dark Gray from the FM color catalog, or Pantone 444 CVC. The only font in play is Calibri. Heading row background is Pantone 307 CVC with 10pt Calibri 100% White text for headings. Cellbody text is 9pt Calibri 100% Black text (colors from FM stock color definitions).
I was going to upload a sample FM file, but I don't see a way to do so...?
Rene

Print- Save as PDF from Java applet on a webpage in Safari

I am on a Mac running OS X version 10.8.5 and Safari version 6.1.2. I am using the website www.wordle.net, which uses a Java applet to create a Wordle. The applet has a print button. The website FAQ says I should be able to save a Wordle as a PDF on a Mac. When I try to do this I get a small dialog that simply says "Error whilte printing."
Here is some of the system.log:
Mar 4 16:57:54 Kroghs-iMac.local sandboxd[602] ([557]): java(557) deny file-write-create /private/var/folders/f0/c8r_ry6d4131x95phl6fv7kr0000gn/T/WebKitPlugin-f12Pu6/53 164c620f81b
Mar 4 16:57:54 Kroghs-iMac.local java[557]: spawn_via_launchd() failed, errno=1 label=[0x0-0x96096].com.apple.ImageCaptureExtension2 path=/System/Library/Image Capture/Support/Image Capture Extension.app/Contents/MacOS/Image Capture Extension flags=0
Mar 4 16:57:54 --- last message repeated 1 time ---
Mar 4 16:57:54 Kroghs-iMac.local java[557]: ERROR: [ICCommandCenter launchAgent] - Failed to launch agent[1], status: -10810, url: 'file://localhost/System/Library/Image%20Capture/Support/Image%20Capture%20Exte nsion.app/'
Mar 4 16:57:54 Kroghs-iMac.local java[557]:
          ***** Failed to launch Image Capture Extension.
Mar 4 16:57:54 Kroghs-iMac.local java[557]: spawn_via_launchd() failed, errno=1 label=[0x0-0x97097].com.apple.ImageCaptureExtension2 path=/System/Library/Image Capture/Support/Image Capture Extension.app/Contents/MacOS/Image Capture Extension flags=0
Mar 4 16:57:54 --- last message repeated 1 time ---
Mar 4 16:57:54 Kroghs-iMac.local java[557]: ERROR: [ICCommandCenter launchAgent] - Failed to launch agent[1], status: -10810, url: 'file://localhost/System/Library/Image%20Capture/Support/Image%20Capture%20Exte nsion.app/'
Mar 4 16:57:54 Kroghs-iMac.local java[557]:
          ***** Failed to launch Image Capture Extension.
Mar 4 16:57:54 Kroghs-iMac.local java[557]: spawn_via_launchd() failed, errno=1 label=[0x0-0x98098].com.apple.ImageCaptureExtension2 path=/System/Library/Image Capture/Support/Image Capture Extension.app/Contents/MacOS/Image Capture Extension flags=0
Mar 4 16:57:54 --- last message repeated 1 time ---
Mar 4 16:57:54 Kroghs-iMac.local java[557]: ERROR: [ICCommandCenter launchAgent] - Failed to launch agent[1], status: -10810, url: 'file://localhost/System/Library/Image%20Capture/Support/Image%20Capture%20Exte nsion.app/'
Mar 4 16:57:54 Kroghs-iMac.local java[557]:
          ***** Failed to launch Image Capture Extension.
Mar 4 16:57:54 Kroghs-iMac.local java[557]: spawn_via_launchd() failed, errno=1 label=[0x0-0x99099].com.apple.ImageCaptureExtension2 path=/System/Library/Image Capture/Support/Image Capture Extension.app/Contents/MacOS/Image Capture Extension flags=0
Mar 4 16:57:54 --- last message repeated 1 time ---
Mar 4 16:57:54 Kroghs-iMac.local java[557]: ERROR: [ICCommandCenter launchAgent] - Failed to launch agent[1], status: -10810, url: 'file://localhost/System/Library/Image%20Capture/Support/Image%20Capture%20Exte nsion.app/'
Mar 4 16:57:54 Kroghs-iMac.local java[557]:
          ***** Failed to launch Image Capture Extension.
Mar 4 16:57:54 Kroghs-iMac.local java[557]: spawn_via_launchd() failed, errno=1 label=[0x0-0x9a09a].com.apple.ImageCaptureExtension2 path=/System/Library/Image Capture/Support/Image Capture Extension.app/Contents/MacOS/Image Capture Extension flags=0
Mar 4 16:57:54 --- last message repeated 1 time ---
Mar 4 16:57:54 Kroghs-iMac.local java[557]: ERROR: [ICCommandCenter launchAgent] - Failed to launch agent[1], status: -10810, url: 'file://localhost/System/Library/Image%20Capture/Support/Image%20Capture%20Exte nsion.app/'
Mar 4 16:57:54 Kroghs-iMac.local java[557]:
          ***** Failed to launch Image Capture Extension.
Mar 4 16:57:55 Kroghs-iMac.local java[557]: Printing failed because PMSessionBeginCGDocumentNoDialog() returned -108.
I've removed the Adobe plug-ins from /Library/Plug-Ins
Print->Save to PDF works from Safari when I am on a regular webpage.
Print->Save to PDF works from Pages
Help! I want to make Wordles for the teachers at my kids school for Teacher Appreciation Week.

YES!!!!!!!
I was pulling my hair out last night over this. I noticed the Find function was not working properly. I KNEW there was something in the PDF and Preview was not showing it. I spent 2 hours trying to find someone with a similar Find function problem, but could not find much. Also, it could not copy and paste text. I KNOW it worked before because I had taken notes on this particular PDF and had copy and pasted whole paragraphs for myself into Pages. Which is what got me searching online tonight.
I re-downloaded the same PDF. When first opened in Preview, the Find and copy/paste functions worked. Same thing in Acrobat reader and Acrobat Pro. After confirming this, I re-opened it in Preview, highlighted some text and closed. It asked to Save Changes and I did. I immediately re-opened it, and guess what? Find no longer works and neither does copy/paste. Just to be sure, I tried re-opening in Acrobat reader and Pro; same thing. No copy/paste, corrupted Find feature. Well, copy/paste sort of functions, its just that it pastes a square with an alien head in it that says "Private Use 100000 Plane 16".
And finally, on some PDFs that have not even been saved in Preview, the Find function is not working properly also. It happened on the re-downloaded PDF I just talked about. It finds many instances of the word, bit the left and right arrows next to "Found on X# Pages are greyed out and do not move through the document. Once I go to the left pane that displays page thumbnails and click on a few different ones, THEN it starts working.
So yes, Apple, Preview is corrupting PDF files upon save, AND it is not working properly on other files. Please fix this. PLEASE.
And my specs are the same as Gary; iMac 27 inch Late 2009, Yosemite 10.10.1. Is ANYONE else having this issue with a different Mac?

Save as PDF yields no text display in Apple's Preview

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