Save for web & devices has stopped working in (CS5) ?

In save for web & devices, you alter the size, and select size, but it doesn't change it. It used to work okay.
The only option I have is to change the image size under usual image size.

my os is windows 7. elements 12 worked fine for many months then save for the web stopped working

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Hi Guys I know you are the gurus - Cannot get Save for Web & Devices Preview to work

Hello there! I hope you are well. But this feature in photoshop to preview my images on the web is important.
All I have done recently is clear some temporary internet files and hope this didn't contribute to my problem.
Any ideas or suggestions will be greatly appreciated.
Cheers
Tracey

Hi Tracey,
Does the dialog just not come up, does it present you with an error message, or ???
I'm sure you'll get more and more accurate suggestions with a bit more detail describing just what's going wrong.
-Noel

The save for the web function has stopped working in my copy of photoshop elements 12. I get this message, " The operation could not be completed. The system cannot find the path specified" Resetting preferences did not fix.

The save for the web function has stopped working in my copy of photoshop elements 12. I get this message, “ The operation could not be completed. The system cannot find the path specified” Resetting preferences did not fix.

my os is windows 7. elements 12 worked fine for many months then save for the web stopped working

Save for web & devices not working (CS4)

I noticed today that I can't save for web & devices any more. when I try it shuts down the program and gives me the following message to send a crash report:
Adobe has detected that the application Adobe Illustrator CS4 has unexpectedly quit.
this started as a Photoshop CS4 problem where I also can't save for web & devices any more. before people jump down my throat again for mentioning this Photoshop problem on the Illustrator forum - this is for context only. I have the same problem in both applications. I just include this information here in case it helps. the Photoshop message I get is:
The operation can not be completed.
savign for web & devices worked totally fine up till last night in Photoshop. haven't saved anything out of Illustrator for web & devices in a while but it used to work just fine.
I have a PC and use Windows 7. All my Adobe products are up-to-date.
Any help is much appreciated. Thx a lot!

thank you very much. at least it happened before. I was seriously doubting myself. tried trashing preference files multiple times, but that didn't help. will reinstall everything and see if that does the trick.
thanks again!

CS5 Photoshop - Adobe Save for Web & Devices Error

Hi folks,
I know similar threads exists, but this one is different. For some reason, out of the blue, I can't use 'Save for Web' anymore. When I choose 'save for web', it opens the preview dialog nicely, up until I save & get this error:
"Adobe Save for Web & Devices Error
Could not complete this operation. An unknown operating system error has occurred."
Cleared all my settings, and the error remains.
I uninstalled PS CS5, installed it again... still get this error.
Hope someone knows how to fix it!
Tx!
MacBookPro3,1, running all the latest updates (OSX 10.6.4), CS5 Master Collection.
Luckily still have CS4 Master Collection installed (and Flash CS3).
(I've just got to get this off my chest, CS5 has so much issues that I stopped using it, I'm not getting paid for playing crashtestdummie. Please don't rush any future CS collections and try fixing bugs instead. )

Hi Wade,
Tx, but 99% of my time, I work on my local system (scratch disk also). Already had problems working with the company's network (files get locked or corrupted while trying to save), so we've learned the hard way not to use the network.
I guess that's somewhat expected if you work with a Mac, in a professional Windows environment.
Meanwhile, I'm a step closer in finding a solution myself. A colleague gave me a great tip, if you create an extra user account on the system, you start with a clean library. On my second account, PS CS5 is working just fine. So clearly, something went wrong in my library. Maybe permissions like you've said. At this point, I could try to fix it by copying files from the one user to the other. But I would like to wait for that connect session so they can see what's wrong.

"Save for Web & Devices" Huge BUG and major annoyance!

Photoshop CS3
I am so tired of losing all of my work for this bug it isn't even funny! It doesn't lock up Photoshop but does make it impossible to save anything including all the currently cropped and resized images open in PS. It forces you to lose hours of work in some cases which is what just now happened and I want something done with this since it is probably the biggest annoyance from a BUG of all the adobe products ever.
To replicate this bug:
Open an image, any image.
Go to File and Choose "Save for Web & Devices".
Once the "Save for Web & Devices" dialog box is open choose save, BUT here is the bug, after the Save As dialog box appears choose cancel to go back to the open and now useless "Save for Web & Devices".
Attempt to now close the "Save for Web & Devices" dialog box.
The issue is it won't close once I cancel after choosing save from the "Save for Web & Devices" dialog. I cannot resize the window or do anything in PS when this happens since it takes complete focus. I cannot close the box or choose from most of the options on the right since now at this point they'll all be blank.
This has happened before and I had learned to save no matter what to avoid this but just forgot and am once again about to lose HOURS of work because of it...
I have searched and searched and cannot find a separate process to close in device manager to stop just it (which is lame). All I can do is close PS and say good bye to everything I had already done.
Of course I would like a solution to this and a fix but having owned Adobe products for years know this is highly unlikely and to get a fix you must buy the new version (pathetic). So, I will settle for yet another hopeful work around to get around this idiotic BUG.
EDIT: I have rebuilt my preferences countless times (since that seems to be needed for so many of Adobe's products issues) as well as complete resinstalls of the CS3 Production Premium Suite to no avail. I have dealt with this issue for several years and several new installs. I have an aviation forum and people have been able to replicate this on theirs installs as well, to include one CS4 user.
Message was edited by: Danbo342

Thanks Noel, and others.
I have listened to people. In fact read my second post. It was seeing the 1st two that couldn't duplicate the error get on the phone to a friend in Germany that was able to duplicate it. I then came back here and shared what my suspicions were of the Matrox unit. The other person able to duplicate the issue has yet to return to the forum for me to further check with (I guess some people sleep).
To be clear here. I have owned CS3 since it's release. I have built myself several computers since I bought it and this one is actually the third since then. This particular issue though was never seen until a few months ago since I seldomly use the Save for Web for saving files and just started using it on my latest flash site.
As for video cards. This card I am using is my 3rd. My GTX 260 was great but being having other joys of the PC I also always kept up with the latest and greatest cards so thus came my last purchase of the GTX295 before the newer ones hit. Point being, the issue is most likely my Trip2GO and plan on testing when I get home and get it ripped apart. I do web design on the side which is one reason the trip2Go for my home workstation. The other point is that I do a LOT more than Adobe work and my card needs to be high end and not some cheap card just to make my suite work. Maybe in the future I'll make another comp,,, one for every other product I own and then one just for Adobe's products.
Now as for tech support and myself. I am A+ certified. I am certified in every OS since Dos 6 and a hardware engineer. I do tech support, have 3 support forums and 11 web site, all primarily based on support. My comments above were not about getting mean, it is because Adobe support in general is one of the worst that I have ever had the misfortune to deal with and strongly disagree with the way they cut support and updates to a year old product (that's when no more patches came out I meant and known bugs were written off for the next version). To say try a new video card to me is like a supposed "tech" to say reinstall your OS, or like here reading people say (what I originally said I did) about clearing the preferences. Sure, this help clear up lots of Adobe product abnormalities but listen up folks, it's not a SOLUTION, it is merely a work around. It shouldn't get so screwed up to begin with. This is not my product and although I have tried it, it is wrong to not fix these issues and just expect people to keep refreshing there preferences. It takes me hours and days to get things back the way I want them and normally half way to heaven another bug and I have to reset them yet again! This is us dealing with a broken product, period. It is far from a solution, there's a huge difference.
Moving along,,, This build is a few months old but my windows install is much more recent. All firmware, drivers you name it is up to speed 100% I guaruntee. My hardware is all working perfectly with the propable exception of the Matrox rig. It has to be it. Being that the 1st two people to reply in my own forum were able to immediately duplicate the error had me thinking other but as you should be able to see is that changed fast and if you read this thread from top to bottom you'll see that I have been providing all the answers people are asking.
Thanks again, I'll report back tonight. My current plan is to go through the painful process of getting just one monitor working without the Matrox unit, flushing my preferences and trying again. I think it will work fine but will report back either way.

Save for web & Devices CS5 32bit Version

When trying to Save for web & Devices I get this error:
Could not complete this operation. An unknown error has occurred.
If I click on the Device Central button I get this message:
Adobe Device Central CS3 is not installed or its installation is damaged. Please install or repair.
I’m running Windows 7/64bit, Home Premium, CS5 trial. This only happens running the 32 bit version of CS5 it works for the 64 bit version.
No other version of Photoshop are installed on the PC. I have no other version to install.
Does anyone know a solution to this problem?
Thanks
Tom

EXIF is a file format used by digital cameras to store metadata associated with an image.
This metadata can be any of several things:
date/time
f-stop
shutter speed
camera make/model
lens make/model
GPS location
Some photo libraries (such as Flikr) will display the EXIF data alongside the photo.

Save for Web & Devices window doesn't fit @ 1366 x 768

I'm using a MacBook Air running at 1366 x 768, or within Adobe CS5 requirement tolerances, but whenever I try to 'Save for Web & Devices', the dialogue box that pops up is much too big, vertically speaking, for my screen. Attempting to minimize/maximize doesn't rectify the problem--a substantial portion of the window, including the buttons necessary to execute the save action, are in the not-visible portion of the window. If I hit ENTER/RETURN, I can complete the process, but this is clearly a bug: I should be able to resize the window, or scroll within it.
Is there something else I can do, short of pursue a fix from Adobe? Some setting I've overlooked? I'm running Lion, but this problem started on a Snow Leopard install.

mcpeckham wrote:
…Yep, that seems to work, but I shouldn't have to hide the Dock, right?…
Wrong! Yes, you do have to hide the Dock if you want to share the Adobe Photoshop minimum required space with Apple's Dock, which in my opinion should be invisible when not needed, which in turn is for a split second every half hour or more. I'm sick and tired of Apple shoving ugly, intrusive OS features down our throats (see footnote * in next paragraph). I want the computer to do what I want, not what Apple wants.
* 2.5 GHz Power Mac (PPC) G5-Quad; 16GB RAM; mutant, flashed 550MHz nVidia GeForce 7800GTX, 1,700MHz 512MB VRAM; ATTO ExpressPCI UL5D LP SCSI card; Mac OS X Tiger 10.4.11 and Leopard 10.5.8 boot drives; Spotblight, Dashboard and Time Machine permanently disabled; Dock hidden; dual 22" CRT monitors; USB wireless 'n' available but connected to the Internet via wired Ethernet; FW flatbed scanner; 2 SCSI scanners (one tabloid-size transparency scanner and a film scanner); various internal & external HDs; FW Epson 2200 and Ethernet Samsung ML-2850ND printers; 2 X Back-UPS RS 1500 XS units.
Mr. Schewe explains it more forcefully in his last post above.
My experience over the years has shown me consistently that the more vocal or vehement the complaint, vent or rant, the greater the likelihood of PEBKAC (google that if you're not familiar with the term).
Wo Tai Lao Le
我太老了

Save for web & devices troubles

Ive created a mini animation where by the eyes change colour.
I click on save for web & devices and it takes a while to come up.
When it does the image is pink until i move it around.
Then when i got to save it either crashes or goes to the save screen where i can click save but most of the time the save button does not work.
When it does work i get a blank black box that does not render and then the program stops responding.
What should i do?

Im trying to save it as a GIF because its an animation.
Its 8 bit. Basically whenever i try to save it the program stops responding and when it responds again i get a pop up box that you can see right through to the other side. Theres nothing in it.
Ive checked where it would save the file afterwards but nothing is there.

CS5 ''Save For Web & Devices'' Help

Hello
This is my 1st post on this forum, Hope its in the proper place
When i'm finished processing images on CS5 i click on ''Save For Web & Devices'' to save it & also to remove the EXIF image info, As of late though it has not been removing the info from the image when i click save. Anyone had any issues with this before, Any help on this issue would be great
Thank you

EXIF is a file format used by digital cameras to store metadata associated with an image.
This metadata can be any of several things:
date/time
f-stop
shutter speed
camera make/model
lens make/model
GPS location
Some photo libraries (such as Flikr) will display the EXIF data alongside the photo.

Color shift (lightening) when using "Save for Web & Devices..."

Can someone please let me know why I'm getting a color shift (the entire image lightens noticably) when I export an image or animated gif with "Save for Web & Devices...". It happens on PCs and Macs, and with both CS3 and CS2.
I've been using this feature (flawlessly until a few months ago) long enough to realize that there are several settings to adjust the color table, dithering, web snap, etc., but adjusting these settings don't seem to fix the problem. When I use "Save As..." the color shift doesn't occur, and that's been my workaround, but I'm currently trying to save a few animated gifs, which must be saved with "Save for Web & Devices..." in order to retain the animation.
Please help!! Many thanks.

Ah ha! I thought so. The only reason I can speak on this topic at all is because of what I was forced to learn when I started using a Dell LCD flatscreen.
As mentioned earlier, most monitors are pretty close to sRGB, which made web work somewhat easier. However, it seems recently some so-called "wide gamut" monitors have come to market, including the recent crop of Dells. The new Dells can produce a gamut that is closer to Adobe RGB than sRGB. This means -- speaking loosely -- it can produce brighter and more saturated colours than an "sRGB" type monitor.
RGB numbers, in the context of a defined colour space, represent an "actual" real life colour. A very bright red in sRGB colour space may be represented by r255b0g0, but that same "actual" red colour is represented in the wider Adobe RGB colour space by r219b0g0. Adobe RGB, being wider than sRGB, can include still brighter reds than sRGB's brightest red, hence where sRGB hits a roof at r255, Adobe RGB can keep going higher.
Imagine two ladders, each with ten steps on it. The Adobe RGB ladder is taller than the sRGB ladder, even though they both have ten steps. The 9th step is higher (i.e. brighter) on the Adobe RGB ladder than on the sRGB ladder. So if an image contains the RGB values of r219b0g0, well if you assign it to sRGB, it will not be a very bright red. If you assign it to Adobe RGB, it will be a brighter red, because that "ladder step" (like the 9th step) is higher than the same step in sRGB.
This is why your image appears brighter when viewed in SFW and in web browsers. Photoshop knows it's supposed to be using sRGB colour space, but SFW and web browsers DOESN'T, and so it just assigns your monitor colour space, which with these Dell monitors is wider than sRGB.
I think the Dell monitor is fine...I still highly recommend purchasing some type of hardware calibration utitily (one that has a thingy that attaches to the screen to measure the light being emitted). Properly calibrate and profile your monitor, trust what you see in Photoshop, convert to sRGB for web images, and forget the rest. Either way, your images will look "good" on some people's monitors and "bad" on others.

TCS 2 on Windows 7 - "Licensing for this product has stopped working"

I just spent the last 6 days (since 4/8) with Adobe Technical Support. I have a Dell Latitude 630 Laptop running Windows 7 32-bit. For no reason at all (as is usually the case), RH8 crashed after I ran spell check. Unfortunately, unlike all the other times, it would not restart. The error message box I kept getting (and 4 says later am still getting) is "Licensing for this product has stopped working". The only thing I've learned from this 4-day ordeal is that no one at Adobe Technical Support knows how to do anything but uninstall and reinstall this product. And, for some reason, Adobe has released this software fully aware that it will not completely uninstall using Windows 7's uninstaller - You must also then run both the Windows Uninstaller Cleaner (after downloading & installing it) and their own CS3 Uninstaller Cleaner.
After doing that twice (completely uininstalling and reinstalling), and waiting for 1) the first tech to open a case - it took him 4 days; and 2) the "top level" of support to contact me - that took 2 more days. After telling me how to completely uninstall the suite (yep, that's her fix, too), she has just advised me that the SW won't run because my computer is on a Domain. Yes, my company requires that all of our computers be connected to our Domain. What company doesn't?What is also interesting is that none of my co-workers, who are also running Windows 7, have had this problem. How many of you are successfully using TCS2 on Windows 7 32-bit AND are on a Domain? I'll bet that there are a lot of you out there. Congratulations to you all for still being able to do so! I envy you.
THE FIX: (And this is from Adobe's top level of support, or so I was told.) I've been told that I must create a Local User Account on my laptop that has Admin privileges but is NOT on a Domain, and install the TCS2 software onto that account. This will fix my problem. Interestingly, the first tech had me log onto his Adobe software that allowed him to see my desktop. Didn't he see that I was on a Domain? Or maybe he just isn't privy to this information because he's not high up enough.
I hope that this information keeps at least 1 other person from having to go thru 6 (or less or more) days of repeating your problem to countless Adobe techs who all tell you to do the exact, same thing. And, of course, hearing each one apologize for "the inconvenience" and being "so sorry you are experiencing difficulties".
Here a thought - Don't release your software until it works.
Here's another thought - Don't claim that your software works on a platform until it actually does. As my co-worker Ed says, "Got an Issue? Get a tissue!"
Cheers,
Critterlover1075

Peter,
The higher-tiered (supposedly) Tech had me go to that Web page and follow those instructions earlier this week. I followed all of them, and still had the same problem. That was when she told me that the problem is because my laptop is connected to a Domain (see first post).
4/15/10 Update: My IT support gave me the password to log onto my laptop using the Administrator logon. This login is not connected to our Domain because it is used by our IT folks to troubleshoot problems with the laptop itself. I installed only Acrobat, RoboHelp, and FrameMaker from this login last night. Then I opened Acrobat 9 and "updated" everything. RoboHelop 8 now works (and it is accessible from my regular login), but FrameMaker is now giving an error message, something about the dictionaries, and it does not open. Here is the error dialog being thrown now by FrameMaker 9:
I have updated my case with this info and the screenshot of the error dialog. If you know what is causing this error in FM, please let me know what to do to fix it.
Thank you for your help!
Marlo

Save for Web & Devices 2-up view not appearing side by side

Hi, I'm hoping someone can help me with this issue. In Photoshop CS4, when I used to go to the Save for Web & Devices screen, I liked using the 2-up view so I could see the difference between my original and the optimized versions. However, I've tried doing this in CS4 now and I remember seeing (in CS3 I believe) where the layout of the 2-up view was side by side (vertically) so you could have the original on the left and the optimized on the right. Now, in CS4, at least on my machine (mac OSX tiger), the 2-up view only displays the original and optimized horizontally (with the original on top and the optimized below). Is this a fixed layout for the 2-up view or can this be changed? Is this normal is something corrupted? I've looked everywhere for a button or setting to click (that I could think of) and have not been able to find a place where the layout setting can be changed. I know it's a very small issue for most people, but I really preferred viewing the two versions side by side vertically instead of one on top of the other. I'm assuming that this is just a setting somewhere that the user could change but I don't know - perhaps this interface update is new to CS4 and is not customizable?
Anyone have any information or solutions to this?

Thanks so much...that was so easy, but I don't think I would ever have found it!
It works now, I just resized the window and it's now side by side...funny how this was not described in the help file when I looked it up!
Thanks again.

Using "Save for Web & Devices" for a Organization Chart with Text

I created a document in CS3 Illustrator that is an Organization Chart. It contains rectangles, lines, and text. It looks great in Illustrator.
I have tried to save it using "Save for Web & Devices" to create a JPEG and a GIF so that I can pop it into a Dreamweaver document as an image and it keeps coming out blurry.
I have tried changing its size and resolution. I have tried opening and exporting it into Photoshop to try to "clean" it up. Nothing seems to be working.
I'm obviously unlettered in this modus operandi!
meem

Thanks for the response.
The background is transparent and will end up on a white background eventually.
I tried to make it clear in Dreamweaver by scaling it and it did seem to improve it somewhat. But it still doesn't look like the clear copy in Illustrator that I started with...
I also need to be able to embed this in a Word document to print for a hardcopy manual.
I had this same problem with Freehand a few years ago.

Fresh Install Mac - Licensing for this product has stopped working Error: 6

We just got the new macbook pro refreshes at work and decided to make the switch to standalone CFBuilder.   We downloaded the trial and installed. On launch we get this error, "Licensing for this product has stopped working Error: 6". Every macbook had the same result.   All are running 2 Ghz Quad Core i7 with 8GB of ram.   All of them get the same error.    All have a fresh install of 10.6.6.   Other than installing Air before the CFBuilder install they have no other applications installed.   Other than Air, there are no other Adobe products installed. All CFBuilders were installed under an admin account.
We've tried all the troubleshooting.   Permissions, LicenseRecovery, Setting the clock back to 2010... we even tried reinstalling OSX, then installing acrobat, then air, then CFBuilder with the same result every time.   We even activated the root account on the system and installed under root. Same result every time.    The Flexnet service never gets created unless we use the License recovery tool.   If we install the updater it still makes no difference.
All options for CFBuilder are grayed out under help.   Registration, Deactivation, Updates...
Any suggestions?

Thanks for posting and letting me know. Yes, it is crappy to have to work-around it like that. I noticed when I installed
Builder that it over-wrote some newer files, but I said "Okay to All". I'm using CS4 not CS5 and my newer files were probably better. I'm glad you got your program working at least. My problem is I started my first Project at the wwwroot level, like all the instructions say. It wasn't until I saw Ben Forta's video of it that I realized I was supposed to start a new folder within the wwwroot folder as my Project folder. Now I can't get rid of my first Project folder without DELETING all of the files in wwwroot, WHICH I CANNOT DO. MANY OF THE FOLDERS THERE ARE WORKING WEB SITES! If you know of any way to detach that original Project, I'd sure like to know how to do it.
Thanks,
Tedra

Save for web & devices has stopped working in (CS5) ?

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