Saving a logo as a .EPS file, need higher resolution than 75dpi

Hi, hope someone can help me
I have designed a logo & sent it to the client, but they have come back to me asking for it in a higher resolution.
Apparently the .eps file I sent to them was 75 dpi but they need 300 dpi
I have opened up the original .ai files & tried to save them in higher resolution .eps but there is no option in the .eps save as dialogue box to save at higher resolution. The only part that seems to mention it is in the Transpency section... Preset: [Medium Resolution] But it's greyed out.
Does anyone know where I am going wrong?
Thanks!!!
Jade

Should I tell the client it is fine at 75dpi??
It's very common for someone receiving an EPS to import it into another program, see the embedded For-Position_Only preview (which is a raster image) and think it is a "low res EPS."
EPS is a metaformat. It's like a box that can contain any combination of raster, vector, and/or text objects. So EPS itself, like an Illusrtator fle, has no resolution, because resolution in a metaformat is object-specific to whatever raster objects which may or may not be included. A single EPS file may contain a 300 PPI raster image, and a 150 PPI raster image at the same time. Or, it may contain no raster objects at all, and only contain vector paths.
Regardless of the actual content, when you save the EPS, a screen-resolution raster image is created and embedded. This is to provide the program which is going to import it something for the user to see onscreen.
When the file is printed to a PostScript device (EPS stands for Encapsulated PostScript), the device prints the full-res raster objects, the vector objects, and/or the text objects that are contained in the EPS.
When the file is printed to a non-PostScript device, only the low-res preview is printed, because non-PostScript printers have no "brain" to interpret PostScript content.
If you are going to provide EPS to your customers, you should have some idea of what they intend to do with it, and make sure they have at least some basic understanding of what it is.
JET

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